Richard O'Brien

Melbourne Area, Australia Australia

User Experience/Interaction Designer

Advertising / Marketing / PR

** I help digital businesses grow with Lean customer centred thinking ** ** Are you a digital agency? ** More and more clients are understanding the importance of good Customer-Centred thinking to both their brand & the effectiveness of their campaigns. The problem is, setting up and maintaining internal UX capability can be a difficult and expensive exercise for agencies, especially when the work you do only sometimes involves UX. For most digital agencies the value of involving UX expertise in the digital creative process is apparent. However employing permanent UX people is often not cost effective and finding quality freelance UX people in a pinch can be difficult (not to mention...