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Google Apps:
                                    hoe beheer je dat?


● Migratie
● Admin levels, logging
● Device management


                 NGN woensdag 26 oktober
Werkplek in de Wolken | G-Workplace




 Focus op dienstverlening rondom   Focus op internationale Google
 Cloud oplossingen                 Apps markt

 Portfolio:                        Portfolio:
  ● Cloud Computing vs On-          ● Migratie Producten
    premise                         ● Google Apps Applicaties
  ● Bring-Your-Own-Device           ● Specifiek services
  ● Office 365 vs Google Apps       ● (remote) trainingen
Migratie: van on-premise naar cloud


     ICT                               Strategisch                                   ICT
  On-premise                                                                        Cloud
SW licentie kosten          Tactisch                                          Flexibele kosten
SW upgrades,                                                                  Schaalbaar
HW onderhoud                                                                  Beveiliging
Uitval                                                            tie
                                                          ’ tegra             Altijd up-to-date
Investeringen                                          en
                     Operatie
                                                 W eolk & in                  24x7
                                            in de ntati                       Internet browser
                                                  e                           Werken 2.0
                                         lek plem
                                      rkp m                                   Samenwerken
                                  We tie, I
                                 ‘ c
                                   ele
                              s ,S                               Business
                           vie                                     Specific
                        Ad
                                                                applicaties
                                               Common
                                              applicaties
                               Mail

                                             Groeimodel
Google Apps Referenties
Agenda



1.   Migratie


2.   Admin levels & Logging


3. Device Management
MIGRATIE
Migratie: vervanging


 Huidige IT Componenten       Cloud Integration      Cloud



        Mail server(s)    1. LDAP connection
                          2. SSO connection

        Antispam/virus


        Backup server               Directory sync
                                    & SSO

        Content &
        collaboration
        servers
Mail migratie: roadmap




                  Phase 2
   Phase 1                     Phase 3    Phase 4     Phase 5
                 Technische
 Vooronderzoek                  Pilot    Deployment   Nazorg
                  realisatie
Phase 2
        Phase 1                                           Phase 3                  Phase 4                  Phase 5
                               Technische
Mail migration– High level activities
  Vooronderzoek
                  Realisatie
                                   Pilot                                         Deployment                 Nazorg



        Phase 1                   Phase 2                    Phase 3                    Phase 4                  Phase 5
Assessment & Planning Integration & Realization                Pilot                  Deployment                 Aftercare

Activities                Activities                 Activities                Activities                 Activities
    ● Test environment        ● Setup                    ● Re-route mail           ● Inform users             ● Monitor data
    ● Workshop:                 Authentication &         ● Deploy pilot users,     ● Deliver training &         migration
    ● Scope Google              Authorisation              dual delivery mail,       workshops                ● Assist key-users
    ● Data migration          ● Deploy &                   migrate data            ● Re-route mail per        ● Educate users
    ● Integrate systems         Configure Google         ● Inform users              user group               ● Decommission mail
    ● Roll-out approach         Apps (mail, chat,        ● Educate key-users       ● Set Notes mail             infrastructure
    ● Archiving                 etc.)                    ● Access for all            access to reader
                              ● Change MX-                 employees: video,       ● Assist key-users
                                records to Postini         training, migration
                              ● Deploy migration           website
                                tooling                  ● Migrate ‘specials’
                              ● Change existence
                                systems
                              ● Develop
                                training/workshop
Deliverables              Deliverables            Deliverables                 Deliverables               Deliverables
   ● Detailed Project        ● Google Apps           ● Pilot group is on          ● Users are on             ● Successful user
      plan                     ready to use             Google Apps                  Google Apps                experience on
   ● Detailed Design         ● Mail delivered via                                                               new platform
      plan                     cloud
                             ● Migration Tooling
Project Aanpak - Communicatie
Email is een kritisch communicatie platform; projecten hebben een hoge
zichtbaarheid voor elke medewerke. Communicatie en training is
essentieel voor een succesvolle migratie.

 ● Communication:
    ○ Start 6 weken van te vooren
        ■ aankondiding, training, Go live
    ○ evalueer email beleid en security beleid
    ○ communicatie plan met aandacht voor bedrijfscultuur


 ● Training mix:
    ○ Training Materiaal: Website, FAQ, Quick Reference Card, Video
        ■ Hergebruik de Google Apps templates (gratis)
    ○ Doel groep training:
        ■ Eindgebruiker: E-learning en/of presentatie
        ■ Executive training: Key-users training
        ■ Service desk: Key-users training
        ■ IT medewerkers: Google Apps training
Best Practices on mail migration

 ● Email is a critical communication platform; projects have a high profile for every users;
   projects require near-flawless execution to minimize user disruption

 ● Co-existence is a challenge due to format translation and calendar interoperability issues;
   consider Big-bang approach

 ● Data migration is costly and time consuming; evaluate an user self-service migration
   approach

 ● Take care of specials like mailing lists, mail applications, mobile
   users, multi-functionals, etc.

 ● Provide a mix of training options for end-users

 ● Use an e-mail migration project to update the e-mail security
   and organizational policy

 ● A migration team should include a project manager,
   a technical (infra/dev) lead, a QA manager and a communication manager.
READY FOR TAKE OFF!
Admin Levels

   Google Apps
Administrator Levels
Admin levels

    super administrator                administrators
                                    with resricted access

 ● alle toegang, inclusief:      ● toegang per deel van
    ○ agenda medewerkers           admin panel
    ○ alle sites                 ● detailering voor
 ● API domain key       Best Pratice:
                                   gebruikersadministratie:
                                    ○ gebruikersbeheer
   (development) SuperAdmin account in 'kluis'
         Bewaar
 ● reset passwords admins           ○ wachtwoord beheer
Geen toegang tot: beheer over 2 of nicknames/alias
    Organiseer                      ○ meer personen
 ● mail, docs                    ● geen API keys, etc.
 ● accounts
Logging: statistieken


     Google Apps Reporting              Google Web Analytics


 ● standaard Google Apps reports
                                    ● standaard website report
Voorbeelden:                        ● custom reporting mogelijk
 ● gebruik mail, docs, etc.
 ● account login informatie        Voorbeeld Apps beheerder:
                                    ● domein statistieken
Extra mogelijkheden:
 ● API reporting key voor Google   Voorbeelden gebruiker:
   Apps Visualization gadget        ● gebruik Google docs
 ● Download mogelijk van data       ● gebruik Google sites
   voor custom reporting
Admin event log
Bring Your Own Device
Device Management - Gratis!


● data encryption op het device

● auto-wipe device

● camera uitschakelen

● wachtwoord management
   ○ hergebruik wachtwoorden voorkomen
   ○ wachtwoord wijzigingsinterval

● roaming instelling voor data synchronizatie
Android Management - Gebruikers
IN CONTROL
MIGRATIE NAAR GOOGLE APPS
Contact gegevens


                               Cloud Consultancy
                               www.werkplekindewolken.nl


                               Google Apps Solutions
                               www.g-workplace.com


                               Google training
                               www.google-cursus.com


                               Chromebook
     Richard van Delft         www.chromebook-voor-bedrijven.nl
     06-20334439               www.chromebook-voor-scholen.nl
     richard@g-workplace.com
                               Nieuwsbrief
                               www.nieuwsbrief-googelen.nl

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NGN, Google apps admin

  • 1. Google Apps: hoe beheer je dat? ● Migratie ● Admin levels, logging ● Device management NGN woensdag 26 oktober
  • 2. Werkplek in de Wolken | G-Workplace Focus op dienstverlening rondom Focus op internationale Google Cloud oplossingen Apps markt Portfolio: Portfolio: ● Cloud Computing vs On- ● Migratie Producten premise ● Google Apps Applicaties ● Bring-Your-Own-Device ● Specifiek services ● Office 365 vs Google Apps ● (remote) trainingen
  • 3. Migratie: van on-premise naar cloud ICT Strategisch ICT On-premise Cloud SW licentie kosten Tactisch Flexibele kosten SW upgrades, Schaalbaar HW onderhoud Beveiliging Uitval tie ’ tegra Altijd up-to-date Investeringen en Operatie W eolk & in 24x7 in de ntati Internet browser e Werken 2.0 lek plem rkp m Samenwerken We tie, I ‘ c ele s ,S Business vie Specific Ad applicaties Common applicaties Mail Groeimodel
  • 5. Agenda 1. Migratie 2. Admin levels & Logging 3. Device Management
  • 7. Migratie: vervanging Huidige IT Componenten Cloud Integration Cloud Mail server(s) 1. LDAP connection 2. SSO connection Antispam/virus Backup server Directory sync & SSO Content & collaboration servers
  • 8. Mail migratie: roadmap Phase 2 Phase 1 Phase 3 Phase 4 Phase 5 Technische Vooronderzoek Pilot Deployment Nazorg realisatie
  • 9. Phase 2 Phase 1 Phase 3 Phase 4 Phase 5 Technische Mail migration– High level activities Vooronderzoek Realisatie Pilot Deployment Nazorg Phase 1 Phase 2 Phase 3 Phase 4 Phase 5 Assessment & Planning Integration & Realization Pilot Deployment Aftercare Activities Activities Activities Activities Activities ● Test environment ● Setup ● Re-route mail ● Inform users ● Monitor data ● Workshop: Authentication & ● Deploy pilot users, ● Deliver training & migration ● Scope Google Authorisation dual delivery mail, workshops ● Assist key-users ● Data migration ● Deploy & migrate data ● Re-route mail per ● Educate users ● Integrate systems Configure Google ● Inform users user group ● Decommission mail ● Roll-out approach Apps (mail, chat, ● Educate key-users ● Set Notes mail infrastructure ● Archiving etc.) ● Access for all access to reader ● Change MX- employees: video, ● Assist key-users records to Postini training, migration ● Deploy migration website tooling ● Migrate ‘specials’ ● Change existence systems ● Develop training/workshop Deliverables Deliverables Deliverables Deliverables Deliverables ● Detailed Project ● Google Apps ● Pilot group is on ● Users are on ● Successful user plan ready to use Google Apps Google Apps experience on ● Detailed Design ● Mail delivered via new platform plan cloud ● Migration Tooling
  • 10. Project Aanpak - Communicatie Email is een kritisch communicatie platform; projecten hebben een hoge zichtbaarheid voor elke medewerke. Communicatie en training is essentieel voor een succesvolle migratie. ● Communication: ○ Start 6 weken van te vooren ■ aankondiding, training, Go live ○ evalueer email beleid en security beleid ○ communicatie plan met aandacht voor bedrijfscultuur ● Training mix: ○ Training Materiaal: Website, FAQ, Quick Reference Card, Video ■ Hergebruik de Google Apps templates (gratis) ○ Doel groep training: ■ Eindgebruiker: E-learning en/of presentatie ■ Executive training: Key-users training ■ Service desk: Key-users training ■ IT medewerkers: Google Apps training
  • 11. Best Practices on mail migration ● Email is a critical communication platform; projects have a high profile for every users; projects require near-flawless execution to minimize user disruption ● Co-existence is a challenge due to format translation and calendar interoperability issues; consider Big-bang approach ● Data migration is costly and time consuming; evaluate an user self-service migration approach ● Take care of specials like mailing lists, mail applications, mobile users, multi-functionals, etc. ● Provide a mix of training options for end-users ● Use an e-mail migration project to update the e-mail security and organizational policy ● A migration team should include a project manager, a technical (infra/dev) lead, a QA manager and a communication manager.
  • 13. Admin Levels Google Apps Administrator Levels
  • 14. Admin levels super administrator administrators with resricted access ● alle toegang, inclusief: ● toegang per deel van ○ agenda medewerkers admin panel ○ alle sites ● detailering voor ● API domain key Best Pratice: gebruikersadministratie: ○ gebruikersbeheer (development) SuperAdmin account in 'kluis' Bewaar ● reset passwords admins ○ wachtwoord beheer Geen toegang tot: beheer over 2 of nicknames/alias Organiseer ○ meer personen ● mail, docs ● geen API keys, etc. ● accounts
  • 15. Logging: statistieken Google Apps Reporting Google Web Analytics ● standaard Google Apps reports ● standaard website report Voorbeelden: ● custom reporting mogelijk ● gebruik mail, docs, etc. ● account login informatie Voorbeeld Apps beheerder: ● domein statistieken Extra mogelijkheden: ● API reporting key voor Google Voorbeelden gebruiker: Apps Visualization gadget ● gebruik Google docs ● Download mogelijk van data ● gebruik Google sites voor custom reporting
  • 17. Bring Your Own Device
  • 18. Device Management - Gratis! ● data encryption op het device ● auto-wipe device ● camera uitschakelen ● wachtwoord management ○ hergebruik wachtwoorden voorkomen ○ wachtwoord wijzigingsinterval ● roaming instelling voor data synchronizatie
  • 19. Android Management - Gebruikers
  • 21.
  • 23. Contact gegevens Cloud Consultancy www.werkplekindewolken.nl Google Apps Solutions www.g-workplace.com Google training www.google-cursus.com Chromebook Richard van Delft www.chromebook-voor-bedrijven.nl 06-20334439 www.chromebook-voor-scholen.nl richard@g-workplace.com Nieuwsbrief www.nieuwsbrief-googelen.nl