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Profit for Purpose or Blatant Commercialism
By
Rick Lawton
• Contemporary Policy Context:
Attitudinal Change: Hostility towards the sector
Policy Change: State withdrawal from the sector
• The Research Study
Questions – how the sector is responding
Conceptual framework
Focus – the G15 London Housing Associations
Methods
Emerging Findings
• Preliminary conclusions
Structure of presentation
The context:
housing completions in England
Housing associations’
Performance record
Sector Accounts (2015):
• Surpluses (after tax) = £3 billion (25%
increase from 2014)
• Book value of properties £138 billion
• Debt drawn £63.4 billion (£0.5b from
grants)
• Delivered 46,500 affordable homes p.a. (a
1/5th of total new builds)
• Benefited from favourable macro-economic
conditions
> could do more?
Attitudinal Change:
Hostility to the Sector (1)
Media hostility
– ‘True villains of housing crisis’ (Channel 4 News
23/7/15)
– ‘Public sector lethargy and private sector greed’
(The Spectator, 25/7/15)
– ‘Sleeping giants’ (The Economist, 21/11/15)
– ‘High salary, low performance - £350,000 salary
for Britain’s worst housing chiefs’ (The Times,
18/3/16)
Attitudinal Change:
Hostility to the Sector (2)
Government hostility
• ‘There has not been much pressure on the sector
to be particularly efficient in recent years’
(Osborne, HoC, 8/9/15)
• ‘Part of the public sector that haven’t been
through efficiencies, haven’t improved their
performance and it is about time they did’
(Cameron, HoC, 15/9/15)
Government policy change:
Shake up of the sector
Coalition Government (2010 onwards)
• Steep reduction in grants for new build
• Housing benefit capped
• Help to buy loans (20% of market value)
Conservative government (2015 onwards)
• Extend Right to Buy to sitting tenants
• Starter homes
• Housing Associations to cut social rents by 1% p.a. over next 4
years… (£4.3m p.a. estimated saving to Government’s Housing Benefit bill)
Research Questions
• How are The G15 London housing associations
responding to the government’s radical shake up?
- Re-examine business plans
- Re-think overall business purpose
 organisational strategies
• Consider the wider implications for affordable
housing provision in London
- Housing providers to whom?
- Meanwhile 1 in 10 on London’s social housing
waiting lists… (Shelter 2016)
Conceptual Framework
• Institutional Theory
• Reconciling institutional logics – social and
commercial (Mullins 2006, 2012)
• Organisations face similar institutional pressures
BUT negotiate logics in different ways (Gruis 2008,
Nieboer & Gruis 2014)
• Hybridity and diversification (Blessing 2012; Morrison, 2016)
– Hybrid governance structures
– Hybrid financing
– Hybrid housing products
> To secure long term survival
Competing Institutional Logics
(adapted from Thornton, Ocasio and Loundsbury, p.85 )
Institutional
logics
Organisational
practices and
identities
Commercial
orientation
Social
orientation
Research methods
• Data analysis – Homes & Communities
Agency’s Global Accounts (2012-15) of G15
registered providers
• Documentary analysis of G15’s Group business
plans & financial statements/press
releases/expert opinions & analysis
• Case studies - in-depth interviews with G15
CEOs, Financial directors and Board members
• Cross-check & verification (Yin 2009)
The G15
London Housing Associations
• A2 Dominion (35,399)
• Affinity Sutton (57,000)
• Amicus Horizon (27,892)
• Catalyst (21,350)
• Circle Anglia (64,808)
• East Thames (15,125)
• Family Mosaic (25,406)
• Hyde (41,772)
• Genesis (32,639)
• L&Q (71,700)
• Metropolitan (38,415)
• Notting Hill (30,313)
• Network (18,064)
• Peabody (27,857)
• Southern (28,181)
The G15
London Housing Associations
• Own & manage 550,000 homes (21% of sector stock)
• House 1 in 10 Londoners
• Levered £15.5b private investment (33% of sector’s net debt)
• Generate 47% of sector’s surplus
• 16,000 affordable rental homes & 6,400 shared ownership last
3 years
• Chief Executives’ salaries: £155,000 (East Thames) to £300,706
(Affinity Sutton)
• CEO pay per home (£3.69 to £10.25) (Inside Housing (21/3/16) “worth
it?”)
> G15 announcement: Could increase development programme
from 93,000 to 180,000 over 10 years (Social Housing 4/3/16)
Move from social logic?
• Reliance on turnover from social housing lettings –
remains core function (Hyde 72% to Family Mosaic 95%)
“Rent reductions remove considerable capacity in business
plans” (G15 response to Budget)
• Surpluses on ‘other’ social housing activities
- Community & economic development programmes
(worth over £40m in total per annum)
- Yet 9 HAs made a deficit year on year
- Pressure to cut discretionary activities & welfare
based services
- Walker (2000) “Housing plus” 16 years on…
Conflicting logic:
Added social value potentially eroded?
Re-appraise development programmes
“We are being asked to deliver development with
less spending..” (G15 response to Budget)
G15 announcement (Social Housing 4/3/16)
• Reduced numbers of sub-market rented housing
• Change tenure mix – hybrid housing products
– 29% social housing
– 29% shared ownership
– 28% for sale
– 14% private renting
Affordability in London? (Savills 2015)
Tenure Mix of London’s
Estate Regeneration Programmes..
Trend set to continue
(Source: GLA, 2015)
30,431
46 550
3,186
22,135
1,832
7,471
36,163
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
Social rent Affordable rent Intermediate Market
Existing
Proposed
High profile announcements
“Government policies forced our hand.. No longer build social
housing.. Low income families won’t be my problem.. We should
be looking to redefine why we’re here’ ” (Genesis October 2015)
Yet Genesis Business plan (2014) ‘Socially hearted, commercially
minded’ …
 Conflicting logic: ‘social purpose’ compromised
Move to commercial logic
• % of total turnover from ‘non-social housing’
activities (Family Mosaic 0.4% to Peabody 14%)
• Diversification activities & varied
performance:
- Supported housing (only Amicus - records deficit)
- Nursing homes (Catalyst & Metropolitan - record deficits)
- Student accommodation (A2Dom, L&Q & Affinity Sutton -
record surplus)
- Market renting (10 undertake & record surplus)
- Properties built for outright sale (7 undertake & record
surplus)
Surpluses Made from Non-Social
Housing Letting Activities (G15) (2015) (£,000s)
Sale of fixed assets
Shared ownership
staircasing
Other sales of properties
Market rentals
Sale to other RPs
Properties built for sale
Student accommodation
£131,743
£233,124
£108,146
£16,273
£8032
£20,607
Source: HCA Global Account & Financial statements (2015)
Move to commercial logic (cont.)
• HCA global accounts under-records Group’s
commercial activities (e.g Peabody Group building for sale
(132,883) <10 times its Trust (13,858))
• Non-registered off balance sheet activities - not
reported
• YET reflected in increase gift aid surplus to registered
provider
• Pressures to forms complex hybrid group structures
& cross-subsidize core social functions
Conflicting logic: Changing risk profile
level of scrutiny & accountability?
G15 Hybrid group structures
** e.g. Notting Hill development ltd/A2 Dominion FABRICA/GenInvest ltd/Family Mosaic Development company ltd/
Peabody Enterprise Ltd/ L&Q New Homes ltd etc
Crowding out?
“Commercial subsidiaries have gone
untested….as these operations ramp up, so
do new sources of potential complainants -
including house builders who may see
competition against entities who do not pay
tax as unfair”
Gift Aid by G15 HAs
-20000
0
20000
40000
60000
80000
100000
2012
2013
2014
2015
Source: HCA global accounts & financial statements 2012-2015
Empire building?
• Merger talks
- Circle & Affinity Sutton to form largest landlord (127,000 units)
- Genesis & Thames Valley HA
- Amicus Horizon & Viridian
• Will mergers increase efficiency?
(Mullins & Bortel 2010 revisited)
– To increase quality of service & free up capacity to deliver more homes
OR remove responsiveness to local needs & accountability
 Conflicting logics: increase size & scope in order to
increase power and influence?
 Rent seeking behaviour
Rent seeking behaviour?
To use resources to obtain economic gain from
others without reciprocating benefits to society
through wealth creation…
Benefits to decision makers & organisation - and not
to maximising benefits to society
“The government has thrown down the
gauntlet…we must review and reconfigure how we
operate as a business and what sort of housing
products we decide to develop” (Genesis, 2015)
Beware of Charity Commission’s scrutiny….
“If housing associations want to keep their
charitable status, they must continue to
demonstrate that they are involved in charitable
activities….more difficult to deliver ..as the
commercial arms assert themselves in order to
maximise their profits…” (Social Housing 4/3/16)
Preliminary conclusions
• England’s political agenda driving change
- accelerated state withdrawal & hostility to housing association sector
• Can the sector respond to changing institutional logics?
• Face competing social & commercial logics – tough choices
• Evidence London G15 HAs resilience & reinvent themselves
- Adapting organisational strategies YET at what cost?
- profit for purpose or blatant commercialism?
• Debate should not just be about organisations’ long term
survival as businesses
• BUT also duty to meet full range of housing need…

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Profit vs Purpose: London Housing Associations Navigate Competing Pressures

  • 1. Profit for Purpose or Blatant Commercialism By Rick Lawton
  • 2. • Contemporary Policy Context: Attitudinal Change: Hostility towards the sector Policy Change: State withdrawal from the sector • The Research Study Questions – how the sector is responding Conceptual framework Focus – the G15 London Housing Associations Methods Emerging Findings • Preliminary conclusions Structure of presentation
  • 4. Housing associations’ Performance record Sector Accounts (2015): • Surpluses (after tax) = £3 billion (25% increase from 2014) • Book value of properties £138 billion • Debt drawn £63.4 billion (£0.5b from grants) • Delivered 46,500 affordable homes p.a. (a 1/5th of total new builds) • Benefited from favourable macro-economic conditions > could do more?
  • 5. Attitudinal Change: Hostility to the Sector (1) Media hostility – ‘True villains of housing crisis’ (Channel 4 News 23/7/15) – ‘Public sector lethargy and private sector greed’ (The Spectator, 25/7/15) – ‘Sleeping giants’ (The Economist, 21/11/15) – ‘High salary, low performance - £350,000 salary for Britain’s worst housing chiefs’ (The Times, 18/3/16)
  • 6. Attitudinal Change: Hostility to the Sector (2) Government hostility • ‘There has not been much pressure on the sector to be particularly efficient in recent years’ (Osborne, HoC, 8/9/15) • ‘Part of the public sector that haven’t been through efficiencies, haven’t improved their performance and it is about time they did’ (Cameron, HoC, 15/9/15)
  • 7. Government policy change: Shake up of the sector Coalition Government (2010 onwards) • Steep reduction in grants for new build • Housing benefit capped • Help to buy loans (20% of market value) Conservative government (2015 onwards) • Extend Right to Buy to sitting tenants • Starter homes • Housing Associations to cut social rents by 1% p.a. over next 4 years… (£4.3m p.a. estimated saving to Government’s Housing Benefit bill)
  • 8. Research Questions • How are The G15 London housing associations responding to the government’s radical shake up? - Re-examine business plans - Re-think overall business purpose  organisational strategies • Consider the wider implications for affordable housing provision in London - Housing providers to whom? - Meanwhile 1 in 10 on London’s social housing waiting lists… (Shelter 2016)
  • 9. Conceptual Framework • Institutional Theory • Reconciling institutional logics – social and commercial (Mullins 2006, 2012) • Organisations face similar institutional pressures BUT negotiate logics in different ways (Gruis 2008, Nieboer & Gruis 2014) • Hybridity and diversification (Blessing 2012; Morrison, 2016) – Hybrid governance structures – Hybrid financing – Hybrid housing products > To secure long term survival
  • 10. Competing Institutional Logics (adapted from Thornton, Ocasio and Loundsbury, p.85 ) Institutional logics Organisational practices and identities Commercial orientation Social orientation
  • 11. Research methods • Data analysis – Homes & Communities Agency’s Global Accounts (2012-15) of G15 registered providers • Documentary analysis of G15’s Group business plans & financial statements/press releases/expert opinions & analysis • Case studies - in-depth interviews with G15 CEOs, Financial directors and Board members • Cross-check & verification (Yin 2009)
  • 12. The G15 London Housing Associations • A2 Dominion (35,399) • Affinity Sutton (57,000) • Amicus Horizon (27,892) • Catalyst (21,350) • Circle Anglia (64,808) • East Thames (15,125) • Family Mosaic (25,406) • Hyde (41,772) • Genesis (32,639) • L&Q (71,700) • Metropolitan (38,415) • Notting Hill (30,313) • Network (18,064) • Peabody (27,857) • Southern (28,181)
  • 13. The G15 London Housing Associations • Own & manage 550,000 homes (21% of sector stock) • House 1 in 10 Londoners • Levered £15.5b private investment (33% of sector’s net debt) • Generate 47% of sector’s surplus • 16,000 affordable rental homes & 6,400 shared ownership last 3 years • Chief Executives’ salaries: £155,000 (East Thames) to £300,706 (Affinity Sutton) • CEO pay per home (£3.69 to £10.25) (Inside Housing (21/3/16) “worth it?”) > G15 announcement: Could increase development programme from 93,000 to 180,000 over 10 years (Social Housing 4/3/16)
  • 14. Move from social logic? • Reliance on turnover from social housing lettings – remains core function (Hyde 72% to Family Mosaic 95%) “Rent reductions remove considerable capacity in business plans” (G15 response to Budget) • Surpluses on ‘other’ social housing activities - Community & economic development programmes (worth over £40m in total per annum) - Yet 9 HAs made a deficit year on year - Pressure to cut discretionary activities & welfare based services - Walker (2000) “Housing plus” 16 years on… Conflicting logic: Added social value potentially eroded?
  • 15. Re-appraise development programmes “We are being asked to deliver development with less spending..” (G15 response to Budget) G15 announcement (Social Housing 4/3/16) • Reduced numbers of sub-market rented housing • Change tenure mix – hybrid housing products – 29% social housing – 29% shared ownership – 28% for sale – 14% private renting Affordability in London? (Savills 2015)
  • 16. Tenure Mix of London’s Estate Regeneration Programmes.. Trend set to continue (Source: GLA, 2015) 30,431 46 550 3,186 22,135 1,832 7,471 36,163 0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 Social rent Affordable rent Intermediate Market Existing Proposed
  • 17. High profile announcements “Government policies forced our hand.. No longer build social housing.. Low income families won’t be my problem.. We should be looking to redefine why we’re here’ ” (Genesis October 2015) Yet Genesis Business plan (2014) ‘Socially hearted, commercially minded’ …  Conflicting logic: ‘social purpose’ compromised
  • 18. Move to commercial logic • % of total turnover from ‘non-social housing’ activities (Family Mosaic 0.4% to Peabody 14%) • Diversification activities & varied performance: - Supported housing (only Amicus - records deficit) - Nursing homes (Catalyst & Metropolitan - record deficits) - Student accommodation (A2Dom, L&Q & Affinity Sutton - record surplus) - Market renting (10 undertake & record surplus) - Properties built for outright sale (7 undertake & record surplus)
  • 19. Surpluses Made from Non-Social Housing Letting Activities (G15) (2015) (£,000s) Sale of fixed assets Shared ownership staircasing Other sales of properties Market rentals Sale to other RPs Properties built for sale Student accommodation £131,743 £233,124 £108,146 £16,273 £8032 £20,607 Source: HCA Global Account & Financial statements (2015)
  • 20. Move to commercial logic (cont.) • HCA global accounts under-records Group’s commercial activities (e.g Peabody Group building for sale (132,883) <10 times its Trust (13,858)) • Non-registered off balance sheet activities - not reported • YET reflected in increase gift aid surplus to registered provider • Pressures to forms complex hybrid group structures & cross-subsidize core social functions Conflicting logic: Changing risk profile level of scrutiny & accountability?
  • 21. G15 Hybrid group structures ** e.g. Notting Hill development ltd/A2 Dominion FABRICA/GenInvest ltd/Family Mosaic Development company ltd/ Peabody Enterprise Ltd/ L&Q New Homes ltd etc
  • 22. Crowding out? “Commercial subsidiaries have gone untested….as these operations ramp up, so do new sources of potential complainants - including house builders who may see competition against entities who do not pay tax as unfair”
  • 23. Gift Aid by G15 HAs -20000 0 20000 40000 60000 80000 100000 2012 2013 2014 2015 Source: HCA global accounts & financial statements 2012-2015
  • 24. Empire building? • Merger talks - Circle & Affinity Sutton to form largest landlord (127,000 units) - Genesis & Thames Valley HA - Amicus Horizon & Viridian • Will mergers increase efficiency? (Mullins & Bortel 2010 revisited) – To increase quality of service & free up capacity to deliver more homes OR remove responsiveness to local needs & accountability  Conflicting logics: increase size & scope in order to increase power and influence?  Rent seeking behaviour
  • 25. Rent seeking behaviour? To use resources to obtain economic gain from others without reciprocating benefits to society through wealth creation… Benefits to decision makers & organisation - and not to maximising benefits to society “The government has thrown down the gauntlet…we must review and reconfigure how we operate as a business and what sort of housing products we decide to develop” (Genesis, 2015)
  • 26. Beware of Charity Commission’s scrutiny…. “If housing associations want to keep their charitable status, they must continue to demonstrate that they are involved in charitable activities….more difficult to deliver ..as the commercial arms assert themselves in order to maximise their profits…” (Social Housing 4/3/16)
  • 27. Preliminary conclusions • England’s political agenda driving change - accelerated state withdrawal & hostility to housing association sector • Can the sector respond to changing institutional logics? • Face competing social & commercial logics – tough choices • Evidence London G15 HAs resilience & reinvent themselves - Adapting organisational strategies YET at what cost? - profit for purpose or blatant commercialism? • Debate should not just be about organisations’ long term survival as businesses • BUT also duty to meet full range of housing need…

Notes de l'éditeur

  1. Might be better to headline these sections with the wording in red rather than strategy 1 etc.
  2. Total increase in properties from 34,213 to 67,601.