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KPI Users Group
        “Failure Reports”

Presented by: Ricky Smith CMRP
November 30, 2009

                                 Copyright 2009 GPAllied©
“It isn’t what you know that will kill you, It is
        what you don’t know that will”




                                         Copyright 2009 GPAllied©
The PF Curve – Objective:
Identify “P” as Early as possible




                               Copyright 2009 GPAllied©
The I-PF Curve – Objective:
To Eliminate the Causes of Failures at Point “I”




                                      Copyright 2009 GPAllied©
Risk to the Business
          What does a complete plant shutdown cost?




     What does a shutdown of a production line or area cost?




              What does a system shutdown cost?




              What does a component failure cost?



                                                    Copyright 2009 GPAllied©
What is it you want to know about Failures?

• What equipment is giving me the biggest losses and
  why?
• What component is failing the most and why?
• Where should you focus your RCA efforts?
• Frequency of a failure mode – decrease?

“Part”: Bearing – 27x


                    “Defect”: Misalignment


                                     “Cause”: No Alignment Specs



                                                  Copyright 2009 GPAllied©
Key Points to Know!
• If you are managing to “P” on the PF Curve you get rid
  of most of your catastrophic or total function failure
• If you are managing to “I”, your are managing the
  causes of failures and thus eliminate failures and
  optimize reliability
• The best person to identify the “Defect or Problem” and
  “Cause” of the failure is your Predictive Maintenance
  Technician




                                              Copyright 2009 GPAllied©
Why?
• Why would the Predictive Maintenance Technician be
  the best person to identify the cause of a failure?
   – Because when a catastrophic failure occurs (most of the
     time) the true root cause is very difficult to identify

   Example: Catastrophic Bearing Failure




                                                 Copyright 2009 GPAllied©
KPI Users Group Questionnaire
1.   What is your number one report for tracking and identifying failures
     in your organization?
   –     Downtime
   –     Severity of defect
   –     Failure Codes Report (equipment level)
2.   What metric or report do you use to identify your bad actors?
   •     2 failures in 6 month
   •     Pareto – downtime to a component – 8 weeks
   •     Pareto – MTBF of assets
3.   What trigger do you use for an RCA to be executed?
   •     $200,000 or greater
   •     4hrs of downtime or 40 tons of product loss
   •     1 hr of downtime
4.   Can you identify the most frequent failure mode in your
     organization for a specific component or asset? (example:
     component – bearing, asset: Hydraulic System)



                                                            Copyright 2009 GPAllied©
What is the Cause of a component failure?
•   Not enough time to repair equipment back to standard?
•   Not enough people to perform all the work?
•   Not knowing when a failure will occur?
•   Not having skilled workers?
•   Not having effective work procedures?
•   Not having an effective PM program?
•   Not having an effective PdM Program?
•   No standards or specifications followed?
•   Very little results from Root Cause Analysis?


        “Do not accept excuses, just viable solutions”




                                                     Copyright 2009 GPAllied©
Where do we start?
        1st Step




                     Copyright 2009 GPAllied©
Wikipedia Defines…
• FRACAS is a system, sometimes carried out using
  software, that provides a process for reporting,
  classifying, and analyzing failures, and planning
  corrective actions in response to those failures.




                                            Copyright 2009 GPAllied©
A Managed System For Continuous
 Improvement for Asset Reliability




                               Copyright 2009 GPAllied©
“A picture is worth a thousand words”

                  - Napoleon Bonaparte




                                 Copyright 2009 GPAllied©
The Objective of Failure Reports
•   Identify root cause of frequent failures
•   Identify common threads between failures
•   Identify dominant failure patterns
•   Identify true bad actors
•   Plus many other reports




     FRACAS: A Managed System For Continuous Improvement


                                                Copyright 2009 GPAllied©
Simple Steps: Reports?
• Identify the failure codes from failure modes of your
  equipment, not from a laundry list on the web




                                               Copyright 2009 GPAllied©
Simple Steps: Reports?
• Part Code plus Failure Code plus Cause Code exposes
  problems (part > problem (or defect) > reason)
• Bad Actors Report
   – Most Cost plus
   – Most Failures plus
   – Most frequency
• Bad Actors Report
   – Repeat Component Failures
     on different equipment
     with same failure code
• Dominant Failure Pattern Exposed

              68%     6%

            Infant Mortality




                                                 Copyright 2009 GPAllied©
Simple Steps: Reports?
• Elimination of the same failure cause on multiple
  equipment (focused on true root cause)
• Reduction of dominant failure pattern by attacking
  causes of failures
• “Spending time
  on the right thing at
  the right time”




                                              Copyright 2009 GPAllied©
Root Cause Analysis


Definition of insanity:

    “Doing the same thing over and over again and
              expecting a different result”




                                            Copyright 2009 GPAllied©
Simple Steps: Reports?
• Changing how you prevent or predict specific failures
• Making adjustments to your Maintenance Strategy
• Making changes to your Equipment Criticality Ranking




                                             Copyright 2009 GPAllied©
Simple Steps – The Objective of Failure Reports
• To identify where you have most losses, location of
  losses, dollars, labor hours,
• To identify the most dominant failure mode and
  eliminate / control it
• To identify the most dominant failure pattern across
  an organization
• To identify where your PM or Predictive Maintenance
  program is effective is if not where to make changes
• To identify where Root Cause Analysis will make the
  most impact




                                              Copyright 2009 GPAllied©
Where do we start? “just a reminder”




                                       Copyright 2009 GPAllied©
Steps to Success
• More training and education for your staff
   –   Proactive Maintenance
   –   Failure Reports
   –   FRACAS
   –   RACI Models
   –   Facilitation
• Develop a model for the reports you want
   – Use your staff to assist working as team
        •   Maintenance Techs - Facilitator
        •   Reliability Engineers
        •   Planner
        •   Maintenance Supervisor
• Develop a plan of action with timelines
• Develop a RACI Chart for all tasks
• Execute

                                                Copyright 2009 GPAllied©
Challenge
• Who is willing to accept the challenge?
      • Develop a model for the reports you want
        • Develop a plan of action with timelines
        • Develop a RACI Chart for all tasks




                                                    Copyright 2009 GPAllied©
Questions / Comments



         rsmith@gpallied.com



   If you are interested in joining the
            KPI Users Group
  Send an email to the above address.
We meet monthly for one hour on the web.


                                 Copyright 2009 GPAllied©

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KPI Users Group - Failure Reports

  • 1. KPI Users Group “Failure Reports” Presented by: Ricky Smith CMRP November 30, 2009 Copyright 2009 GPAllied©
  • 2. “It isn’t what you know that will kill you, It is what you don’t know that will” Copyright 2009 GPAllied©
  • 3. The PF Curve – Objective: Identify “P” as Early as possible Copyright 2009 GPAllied©
  • 4. The I-PF Curve – Objective: To Eliminate the Causes of Failures at Point “I” Copyright 2009 GPAllied©
  • 5. Risk to the Business What does a complete plant shutdown cost? What does a shutdown of a production line or area cost? What does a system shutdown cost? What does a component failure cost? Copyright 2009 GPAllied©
  • 6. What is it you want to know about Failures? • What equipment is giving me the biggest losses and why? • What component is failing the most and why? • Where should you focus your RCA efforts? • Frequency of a failure mode – decrease? “Part”: Bearing – 27x “Defect”: Misalignment “Cause”: No Alignment Specs Copyright 2009 GPAllied©
  • 7. Key Points to Know! • If you are managing to “P” on the PF Curve you get rid of most of your catastrophic or total function failure • If you are managing to “I”, your are managing the causes of failures and thus eliminate failures and optimize reliability • The best person to identify the “Defect or Problem” and “Cause” of the failure is your Predictive Maintenance Technician Copyright 2009 GPAllied©
  • 8. Why? • Why would the Predictive Maintenance Technician be the best person to identify the cause of a failure? – Because when a catastrophic failure occurs (most of the time) the true root cause is very difficult to identify Example: Catastrophic Bearing Failure Copyright 2009 GPAllied©
  • 9. KPI Users Group Questionnaire 1. What is your number one report for tracking and identifying failures in your organization? – Downtime – Severity of defect – Failure Codes Report (equipment level) 2. What metric or report do you use to identify your bad actors? • 2 failures in 6 month • Pareto – downtime to a component – 8 weeks • Pareto – MTBF of assets 3. What trigger do you use for an RCA to be executed? • $200,000 or greater • 4hrs of downtime or 40 tons of product loss • 1 hr of downtime 4. Can you identify the most frequent failure mode in your organization for a specific component or asset? (example: component – bearing, asset: Hydraulic System) Copyright 2009 GPAllied©
  • 10. What is the Cause of a component failure? • Not enough time to repair equipment back to standard? • Not enough people to perform all the work? • Not knowing when a failure will occur? • Not having skilled workers? • Not having effective work procedures? • Not having an effective PM program? • Not having an effective PdM Program? • No standards or specifications followed? • Very little results from Root Cause Analysis? “Do not accept excuses, just viable solutions” Copyright 2009 GPAllied©
  • 11. Where do we start? 1st Step Copyright 2009 GPAllied©
  • 12. Wikipedia Defines… • FRACAS is a system, sometimes carried out using software, that provides a process for reporting, classifying, and analyzing failures, and planning corrective actions in response to those failures. Copyright 2009 GPAllied©
  • 13. A Managed System For Continuous Improvement for Asset Reliability Copyright 2009 GPAllied©
  • 14. “A picture is worth a thousand words” - Napoleon Bonaparte Copyright 2009 GPAllied©
  • 15. The Objective of Failure Reports • Identify root cause of frequent failures • Identify common threads between failures • Identify dominant failure patterns • Identify true bad actors • Plus many other reports FRACAS: A Managed System For Continuous Improvement Copyright 2009 GPAllied©
  • 16. Simple Steps: Reports? • Identify the failure codes from failure modes of your equipment, not from a laundry list on the web Copyright 2009 GPAllied©
  • 17. Simple Steps: Reports? • Part Code plus Failure Code plus Cause Code exposes problems (part > problem (or defect) > reason) • Bad Actors Report – Most Cost plus – Most Failures plus – Most frequency • Bad Actors Report – Repeat Component Failures on different equipment with same failure code • Dominant Failure Pattern Exposed 68% 6% Infant Mortality Copyright 2009 GPAllied©
  • 18. Simple Steps: Reports? • Elimination of the same failure cause on multiple equipment (focused on true root cause) • Reduction of dominant failure pattern by attacking causes of failures • “Spending time on the right thing at the right time” Copyright 2009 GPAllied©
  • 19. Root Cause Analysis Definition of insanity: “Doing the same thing over and over again and expecting a different result” Copyright 2009 GPAllied©
  • 20. Simple Steps: Reports? • Changing how you prevent or predict specific failures • Making adjustments to your Maintenance Strategy • Making changes to your Equipment Criticality Ranking Copyright 2009 GPAllied©
  • 21. Simple Steps – The Objective of Failure Reports • To identify where you have most losses, location of losses, dollars, labor hours, • To identify the most dominant failure mode and eliminate / control it • To identify the most dominant failure pattern across an organization • To identify where your PM or Predictive Maintenance program is effective is if not where to make changes • To identify where Root Cause Analysis will make the most impact Copyright 2009 GPAllied©
  • 22. Where do we start? “just a reminder” Copyright 2009 GPAllied©
  • 23. Steps to Success • More training and education for your staff – Proactive Maintenance – Failure Reports – FRACAS – RACI Models – Facilitation • Develop a model for the reports you want – Use your staff to assist working as team • Maintenance Techs - Facilitator • Reliability Engineers • Planner • Maintenance Supervisor • Develop a plan of action with timelines • Develop a RACI Chart for all tasks • Execute Copyright 2009 GPAllied©
  • 24. Challenge • Who is willing to accept the challenge? • Develop a model for the reports you want • Develop a plan of action with timelines • Develop a RACI Chart for all tasks Copyright 2009 GPAllied©
  • 25. Questions / Comments rsmith@gpallied.com If you are interested in joining the KPI Users Group Send an email to the above address. We meet monthly for one hour on the web. Copyright 2009 GPAllied©