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Ways to Measure Your
                                                 Reliability Engineering Program
                                                 RE Maturity Matrix
                                                            LEVEL 1                        LEVEL 2                                LEVEL 3                                  LEVEL 4                                 LEVEL 5
                               ELEMENTS                   NOT ENGAGED                   EXPERIMENTING                                                                   GOOD PRACTICE                           BEST PRACTICE
                                                                                                                                ENLIGHTENED
                             Total Productive                  No operator           Operators performing limited        Operators performing inspections            Operators performing failure             Operators performing failure
                             Maintenance (TPM)            inspections performed        machinery inspections                   on most machinery                   mode based inspections on >75%            mode based inspections on all
                                                                                                                                                                          of the machines                                machinery
RELIABILITY IN MAINTENANCE




                                                                                      Failure data is tracked and        All systems failures are tracked and                                                 100% of machine failures are
                             F.R.A.C.A.S.                     Failure data is        analyzed on less than 25% of       limited tracking at the machine level.     Failures tracked and analyzed for        tracked and analyzed through a
                                                               not tracked.                  the machines                Rudimentary analysis performed on              ~75% of the machines.              formalized system KPIs in place
                                                                                                                                   an ad hoc basis.                                                              for system performance.
                                                                                     Job plans exist for a few jobs,    Job plans exist for multi-craft jobs on     Job plans exist for most jobs on       Robust job plan library that grows
                             Work Procedures/Job
                                                            No job plans exist.      but format is poor resulting in     critical machines but format is poor        critical machines and follow a         with each passing month. Best
                             Plans
                                                                                        inconsistent execution.          resulting in inconsistent execution.      best practices format resulting in       practices format in use with lots
                                                                                                                                                                           consistent execution.             of input from crafts personnel.
                                                           No Bill of Materials      BOM exist for critical assets      BOM exist for all critical assets and     BOM exist for all critical assets and     BOM exist for all machinery and
                             Maintenance Materials         (BOM) exist for any        only but have never been             some have been updated.                 selected other machinery and get            are continuously verified for
                                                                 assets.               checked for accuracy.                                                              occasionally updated.               accuracy on a random basis.
                                                                                         Work Orders are used            Work Orders are used on most jobs          Work Orders are mandatory for           Work Orders are mandatory for
                             CMMS Management                 No Work Orders              for multi-craft jobs but       and applied to the correct level of the    all jobs. Some labor and materials        any work completed with labor
                                                                are used.                    not mandatory.                           hierarchy.                          information captured.             and materials properly captured
                                                                                                                                                                                                              and failure codes populated.

                             Equipment                                               A rudimentary EMP based on          ~50% of the EMP is failure modes          ~75% of the EMP is failure modes          Entire EMP is failure modes
                             Maintenance Plan               No EMP in place          OEM recommendations is in            based with no formal metrics or           based with limited metrics and          driven with meaningful metrics
                             (EMP) Development                                                  place.                           review process.                     reviewed on an annual basis.           and a formal MOC process in
                                                                                                                                                                                                                         place.
                             Reliability, Availability,
                                                                                    RAMS modeling used to prove           Used to prove all system design           Used to prove all system design        Used to prove/adjust all EMP and
                             Maintainability,              No RAMS Modeling           major operational system          changes and in late stages of capital          changes and larger EMP               operational strategy changes .
                             and Safety (RAMS)                 performed                  design changes                 projects to identify potential issues.      adjustments. Used in capital           Fully integrated into the capital
                             Modeling                                                                                                                              projects to optimize performance.               approval process.
                                                            No Life Cycle Cost                                                                                                                                  No system modifications
                                                           Analysis performed.         LCCA using rule of thumb             LCCA using RAMS modeling                  LCCA using RAMS modeling                decisions are made without
                             Life Cycle Cost                    Total Cost of           guidelines performed on         performed on most capital projects.       performed on all capital projects and              understanding
                             Analysis (LCCA)                   Ownership not            selected capital projects       Total Cost of Ownership is a primary           major changes to the EMP               the through life costs of the
                                                          recognized as a driver                                          driver in capital decision making.
RELIABILITY IN DESIGN




                                                          in the capital process.                                                                                                                                 proposed changes.
                                                          Reliability Engineering      RE involved in purchase                                                         RE involved in purchase                   RE details purchase
                             Purchase                      (RE) not involved on      specification details on rebuilt   RE involved in most rebuild projects       specification design for all rebuild     specifications for all machines/
                             Specifications               purchase specification     parts where frequent failures           for important equipment.                 projects and only large and            components…both new and
                                                                   design                    have occurred                                                            expensive new purchases.                           rebuilt
                                                            No human factors         HFE performed only on jobs/           HFE performed on all accident
                             Human Factors
                                                            engineering (HFE)         machines where there has            related machinery and machines          HFE performed on all machines and         HFE performed on all machines
                             Engineering (HFE)
                                                                performed              been employee injuries                with frequent maintenance                critical/frequent jobs only              and all job procedures
                                                                                                                                      performed
                                                                                      Commissioning procedures          Commissioning procedures in place         Commissioning procedures in place          Commissioning procedures in
                             Commissioning                  No commissioning          in place for larger machines      for all machines installed on capital      for all machines installed on capital    place for all capital projects and
                             Procedures                    procedures in place.       installed on capital projects.                  projects.                   projects and post-maintenance start-      all post-maintenance start-ups.
                                                                                                                                                                          ups on most equipment.
                                                                                       FMEA is used to validate        Use of FMEA as a design verification                                                Formal requirements in place for
                             Failure Modes &
                                                            FMEA is not used        design criteria for small portions tool is used on all new projects but        FMEA as a design tool is required       use of FMEA as a design tool on
                             Effects Analysis                                          of new designs, but is not        only required on about half of the            on most new designs.                        all new systems.
                                                                                                required.                           equipment.
                                                             Requirements             Some engineers have been              Some engineers are using               Used as a design tool to improve             Company has standard
                             Design Requirements
                                                           documents are not           trained in drafting project      requirements documents to ensure            reliability but the company does           requirements documents
                             Documents
                                                              used at all            requirements documents but                   asset reliability                not have requirements document             for design, installation and
                                                                                          they are rarely used.                                                                  standards                     operational performance
                                                                                           Analysis occasionally                                                                                            Analysis performed on monthly
                             Process Weibull
                                                              No analysis is           performed for informational           Analysis performed on an               Analysis performed on quarterly          basis and strategy adjusted
                             Analysis/Reliability
                                                               performed                  purposes. No strategy          annual basis and strategy adjusted        basis and strategy adjusted based                    based
RELIABILITY IN PROCESSES




                             Simulations                                              adjustments are made based                 based on results                              on results.                            on results.
                                                                                                on results.
                                                            OEE not used as          OEE targets exist for less than        OEE targets exist for ~50% of           OEE is tracked for nearly 75% of        OEE is the top operational KPI
                             OEE/Loss Elimination           a metric. No Loss               25% of assets and             the operational equipment and is          assets and often used to trigger       and used to drive all improvement
                                                             Elimination effort      is not used for loss elimination      sometimes used to trigger loss            major improvement initiatives.                   initiatives.
                                                                 evident.                        projects.                      elimination projects .
                                                                                    Some basic lean tools are used        Evidence of many tools in use.          Continuous improvement initiatives          Lean tools are utilized in all
                             Lean Manufacturing            Lean manufacturing       randomly, but no system exists        No formal system for execution,          and use of lean tools limited to        company functions. Continuous
                                                           concepts not used.          for spreading the use of the            tracking or reporting.                   operational areas only.                 improvement is evident
                                                                                        tools nor tracking results.                                                                                          throughout the organization.
                                                                                       Used to solve one or two         One part-time “belted” practitioner on       Projects completed by full time       Numerous “belted practitioners.
                             Six Sigma                     Six Sigma methods          problems per year. Problem        staff. Results tracked informally. No        practitioners using systematic        KPI’s include Six Sigma results.
                                                                not used.              selection not data driven.              formal project triggers.               triggers and formal reporting        Drives continuous improvement.
                                                                                                                                                                                systems.

                                                                                                                              Exists on Critical Assets                   Exists on All Assets                    Exists on All Assets
RESULTS / SCORECARDS




                             Asset Health                     Not Measured                   Not Measured                           >65% Green                               >75% Green                              >80% Green

                             % Planned/Scheduled                 0%/25%                       <25%/<50%                              <50%/<75%                                <75%/<90%                               >90%/>90%

                             Maintenance Cost
                             to RAV                             Unknown                          >10%                                    >8%                                      >5%                                    <2.5%


                             Reliability Index (RI)             Unknown                            <5                                 5<RI<20                                  20<RI<50                                   >50


                                             North America • Latin America • Europe • Middle East • Asia-Pacific
                    GPAllied Europe                                                           GPAllied                                GPAllied Asia-Pacific
                 Axxes Business Park                                                    World Headquarters                              Brisbane, Australia
          Guldensporenpark 21- Blok C B-9820                                        4360 Corporate Rd, Suite 110                      o. +61 (0)7.5540.7701
                 Merelbeke, Belgium                                                    Charleston, SC 29405                           f. +61 (0)7.5540.7702
                 o. +32(0)9.210.17.20                                                     o. 888.335.8276
                 f. +32(0)9.210.17.28                                                     f. 843.414.5779

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Reliability Engineering Maturity Matrix

  • 1. Ways to Measure Your Reliability Engineering Program RE Maturity Matrix LEVEL 1 LEVEL 2 LEVEL 3 LEVEL 4 LEVEL 5 ELEMENTS NOT ENGAGED EXPERIMENTING GOOD PRACTICE BEST PRACTICE ENLIGHTENED Total Productive No operator Operators performing limited Operators performing inspections Operators performing failure Operators performing failure Maintenance (TPM) inspections performed machinery inspections on most machinery mode based inspections on >75% mode based inspections on all of the machines machinery RELIABILITY IN MAINTENANCE Failure data is tracked and All systems failures are tracked and 100% of machine failures are F.R.A.C.A.S. Failure data is analyzed on less than 25% of limited tracking at the machine level. Failures tracked and analyzed for tracked and analyzed through a not tracked. the machines Rudimentary analysis performed on ~75% of the machines. formalized system KPIs in place an ad hoc basis. for system performance. Job plans exist for a few jobs, Job plans exist for multi-craft jobs on Job plans exist for most jobs on Robust job plan library that grows Work Procedures/Job No job plans exist. but format is poor resulting in critical machines but format is poor critical machines and follow a with each passing month. Best Plans inconsistent execution. resulting in inconsistent execution. best practices format resulting in practices format in use with lots consistent execution. of input from crafts personnel. No Bill of Materials BOM exist for critical assets BOM exist for all critical assets and BOM exist for all critical assets and BOM exist for all machinery and Maintenance Materials (BOM) exist for any only but have never been some have been updated. selected other machinery and get are continuously verified for assets. checked for accuracy. occasionally updated. accuracy on a random basis. Work Orders are used Work Orders are used on most jobs Work Orders are mandatory for Work Orders are mandatory for CMMS Management No Work Orders for multi-craft jobs but and applied to the correct level of the all jobs. Some labor and materials any work completed with labor are used. not mandatory. hierarchy. information captured. and materials properly captured and failure codes populated. Equipment A rudimentary EMP based on ~50% of the EMP is failure modes ~75% of the EMP is failure modes Entire EMP is failure modes Maintenance Plan No EMP in place OEM recommendations is in based with no formal metrics or based with limited metrics and driven with meaningful metrics (EMP) Development place. review process. reviewed on an annual basis. and a formal MOC process in place. Reliability, Availability, RAMS modeling used to prove Used to prove all system design Used to prove all system design Used to prove/adjust all EMP and Maintainability, No RAMS Modeling major operational system changes and in late stages of capital changes and larger EMP operational strategy changes . and Safety (RAMS) performed design changes projects to identify potential issues. adjustments. Used in capital Fully integrated into the capital Modeling projects to optimize performance. approval process. No Life Cycle Cost No system modifications Analysis performed. LCCA using rule of thumb LCCA using RAMS modeling LCCA using RAMS modeling decisions are made without Life Cycle Cost Total Cost of guidelines performed on performed on most capital projects. performed on all capital projects and understanding Analysis (LCCA) Ownership not selected capital projects Total Cost of Ownership is a primary major changes to the EMP the through life costs of the recognized as a driver driver in capital decision making. RELIABILITY IN DESIGN in the capital process. proposed changes. Reliability Engineering RE involved in purchase RE involved in purchase RE details purchase Purchase (RE) not involved on specification details on rebuilt RE involved in most rebuild projects specification design for all rebuild specifications for all machines/ Specifications purchase specification parts where frequent failures for important equipment. projects and only large and components…both new and design have occurred expensive new purchases. rebuilt No human factors HFE performed only on jobs/ HFE performed on all accident Human Factors engineering (HFE) machines where there has related machinery and machines HFE performed on all machines and HFE performed on all machines Engineering (HFE) performed been employee injuries with frequent maintenance critical/frequent jobs only and all job procedures performed Commissioning procedures Commissioning procedures in place Commissioning procedures in place Commissioning procedures in Commissioning No commissioning in place for larger machines for all machines installed on capital for all machines installed on capital place for all capital projects and Procedures procedures in place. installed on capital projects. projects. projects and post-maintenance start- all post-maintenance start-ups. ups on most equipment. FMEA is used to validate Use of FMEA as a design verification Formal requirements in place for Failure Modes & FMEA is not used design criteria for small portions tool is used on all new projects but FMEA as a design tool is required use of FMEA as a design tool on Effects Analysis of new designs, but is not only required on about half of the on most new designs. all new systems. required. equipment. Requirements Some engineers have been Some engineers are using Used as a design tool to improve Company has standard Design Requirements documents are not trained in drafting project requirements documents to ensure reliability but the company does requirements documents Documents used at all requirements documents but asset reliability not have requirements document for design, installation and they are rarely used. standards operational performance Analysis occasionally Analysis performed on monthly Process Weibull No analysis is performed for informational Analysis performed on an Analysis performed on quarterly basis and strategy adjusted Analysis/Reliability performed purposes. No strategy annual basis and strategy adjusted basis and strategy adjusted based based RELIABILITY IN PROCESSES Simulations adjustments are made based based on results on results. on results. on results. OEE not used as OEE targets exist for less than OEE targets exist for ~50% of OEE is tracked for nearly 75% of OEE is the top operational KPI OEE/Loss Elimination a metric. No Loss 25% of assets and the operational equipment and is assets and often used to trigger and used to drive all improvement Elimination effort is not used for loss elimination sometimes used to trigger loss major improvement initiatives. initiatives. evident. projects. elimination projects . Some basic lean tools are used Evidence of many tools in use. Continuous improvement initiatives Lean tools are utilized in all Lean Manufacturing Lean manufacturing randomly, but no system exists No formal system for execution, and use of lean tools limited to company functions. Continuous concepts not used. for spreading the use of the tracking or reporting. operational areas only. improvement is evident tools nor tracking results. throughout the organization. Used to solve one or two One part-time “belted” practitioner on Projects completed by full time Numerous “belted practitioners. Six Sigma Six Sigma methods problems per year. Problem staff. Results tracked informally. No practitioners using systematic KPI’s include Six Sigma results. not used. selection not data driven. formal project triggers. triggers and formal reporting Drives continuous improvement. systems. Exists on Critical Assets Exists on All Assets Exists on All Assets RESULTS / SCORECARDS Asset Health Not Measured Not Measured >65% Green >75% Green >80% Green % Planned/Scheduled 0%/25% <25%/<50% <50%/<75% <75%/<90% >90%/>90% Maintenance Cost to RAV Unknown >10% >8% >5% <2.5% Reliability Index (RI) Unknown <5 5<RI<20 20<RI<50 >50 North America • Latin America • Europe • Middle East • Asia-Pacific GPAllied Europe GPAllied GPAllied Asia-Pacific Axxes Business Park World Headquarters Brisbane, Australia Guldensporenpark 21- Blok C B-9820 4360 Corporate Rd, Suite 110 o. +61 (0)7.5540.7701 Merelbeke, Belgium Charleston, SC 29405 f. +61 (0)7.5540.7702 o. +32(0)9.210.17.20 o. 888.335.8276 f. +32(0)9.210.17.28 f. 843.414.5779