À propos PMO (Project Management)
• Projects and Strategic Programs Manager for the areas of billing systems, CRM, quality of service maintenance, Product Development Process.
• Embratel´s Project Manager
• Define and implement quality of services metrics for acting for complaints customers.
• Define and implement financial metrics acting for development of products and businesses plans.
• Projects Management of Basic Systems (Architecture, Mini and Micro Computers, Operations Systems Unix, Corporate Networks).
• Responsible for a Network Management Implantation and Security Policies for corporate systems. Systems development for real time platform for telecommunications services