Ce diaporama a bien été signalé.
Le téléchargement de votre SlideShare est en cours. ×

Tim Presentation Goldman Sachs Dec09

Publicité
Publicité
Publicité
Publicité
Publicité
Publicité
Publicité
Publicité
Publicité
Publicité
Publicité
Publicité
Chargement dans…3
×

Consultez-les par la suite

1 sur 29 Publicité

Plus De Contenu Connexe

Diaporamas pour vous (17)

Publicité

Similaire à Tim Presentation Goldman Sachs Dec09 (20)

Plus par TIM RI (20)

Publicité

Tim Presentation Goldman Sachs Dec09

  1. 1. TIM Participações S.A (Bovespa: TCSL4, TCSL3; NYSE: TSU) Goldman Sachs Latin America & EMEA One-on-One Conference New York – December 3 rd 2009 0
  2. 2. TIM PARTICIPAÇÕES S.A. | Investor Relations Re-Launch Plan Update New Commercial Approach and Portfolio Highlights on 3Q Results Intelig Deal Update Attachments - Market Facts and Historical Data 1
  3. 3. TIM PARTICIPAÇÕES S.A. | Investor Relations Our Path in 2009 1Q09 2Q09 3Q09 4Q09 Brand: new format Launch of Infinity Plans Encourage Usage: Focusing on Post-paid: and increasing Share (Pre and Post-paid) - Infinity (Pre and Post) - Liberty of Investments Loyalty (Handset and and launched of - Infinity / Único Monthly Fee Discounts) “Blue” Concept (Local Go-2-Market Model: Network Quality: Push on Sales: and LD) Chip Only, as alternative capacity, access, transportation (LD) - Focused on Post- - Quick-win of pre-paid to traditional model paid and MNP clients Acceleration and Costumers Push on Sales and CRM - Network Network Development: Satisfaction Recovery action Rationalization - 2G Capacity in all Consumer - New ways to Clients migration to - 3G Coverage Segments new plans (Pre) encourage Usage Intelig Awareness Customer Base and Δ Post-paid Clients and KPIs MOU and Quality Market Share SAC/ARPU 2
  4. 4. TIM PARTICIPAÇÕES S.A. | Investor Relations Our Main Achievements Positioning Positioning Subscriber Base Growth (Brand and Quality) Subscriber Base Growth Subscriber’s base Self-financing Self-financing (Brand and Quality) Brand: improve in Awareness and TIM reverses market share trend (net Re-launch costs +R$ 0.5 Bln 9M YoY Top of Mind share of 27.3% in 3Q, after 29.1% in Advertising, CRC, network quality and 2Q, vs. ~24% of market share) commissioning Customer Satisfaction: recovery quality level in all customer Improving pre-paid customer base Self-financing -R$ 0.7 Bln 9M YoY segments (Infinity Pre-paid: >11 million clients in through Efficiency Plan 6 months) Interconnection, Bad Debt and Personnel Quality: confirmed #2 Anatel (with MOU +30% higher than 1Q09) End of post-paid base erosion, after 15 ΔEBITDA +6.7% 9M YoY months (Infinity Post-paid and TIM Despite -0.9% of revenues decrease Jul ‘08 Jan ’09 Jul ’09 Único) Overall 7.41 6.60 7.47 Post-paid 6.22 5.89 6.88 Continuous improvement on KPIs QoQ Sources: ABA (Associação Brasileira de Anunciantes) 3
  5. 5. TIM PARTICIPAÇÕES S.A. | Investor Relations Brand: improving in Awareness and Top of Mind TIM Player 1 Player 2 Player 3 Share of Investments Awareness 40% 32% 31% 53% 30% 35% 29% 50% 44% 28% 42% 41% 28% 30% 26% 25% 26% 26% 34% 33% 24% 19% 33% 34% 20% 18% 32% 31% 33% 30% 29% 31% 29% 27% 17% 15% 16% 15% 23% 15% 10% 20% 22% 5% 2006 2007 2008 Jan-Aug ‘09 May/09 Jun/09 Jul/09 Aug/09 Sep/09 Share of Voice Top of Mind TV – GRP 15”+ •ABA: #1 31% 30% •Folha de SP: # 2 32% 29% 27% 29% 29% 29% 28% 27% 25% 22% 22% 21% 23% 20% 23% 22% 21% 20% 21% 19% 20% 18% Oct-Nov May-Jun Oct-Nov Jun/09 2008 Jan-Aug ‘09 07 08 08 Sources: Ibope Monitor, TIM Brasil - Pesquisa de imagem (Synovate – third-party survey institute) and weekly communication tracking * RJ and SP – last week of the month 4
  6. 6. TIM PARTICIPAÇÕES S.A. | Investor Relations Customer Satisfaction: quality level recovery in all customer segments From 0 (dissatisfied) to 10 (maximum satisfaction) Customer satisfaction Index Customer Care Satisfaction CRC Average satisfaction, consumer segment Δ vs last Ranking measure oct/08 may/09 7,9 7,7 7.5 7.5 7.4 7,5 7.1 Overall 8.43 +0.44 #3 #1 Pre-paid 7,3 -0,5 7.0 +0,5 7,1 6,9 6,7 Pre 8.50 +0.36 #2 #1 3Q08 4Q08 1Q09 2Q09 3Q09* 7,1 6,9 6.6 6.7 Post 8.06 +0.72 #4 #1 Post-paid 6,7 6,5 6.3 6.1 +0,7 6,3 6.0 Post 6,1 7.96 +0.87 #4 #1 High 5,9 5,7 3Q08 4Q08 1Q09 2Q09 3Q09* Client satisfaction recovery in all segments * Jul/09 and Aug/09 Sources: TIM Brasil - 12nd Customer Satisfaction Monitoring - may-jun/09; CRC Monthly Satisfaction Research 5
  7. 7. TIM PARTICIPAÇÕES S.A. | Investor Relations Quality: Improvement of Customer Care and Network Overall Service Quality – YTD’ 2009 Overall Service Quality – Sept’ 2009 % target achieved in overall service quality, TIM vs. competitors % target achieved in overall service quality, TIM vs. competitors -0.2 +5.2 +2.1 -1.2 -5.1 -7.8 -0.9 ∆pp #2 YTD 09 99.3% 99.2% 97.7% vs. FY08 96.8% 95.5% 95.5% 93.9% 92.6% 90.9% 85.5% 90.2% 81.8% 83.0% 65.9% Player 1 TIM Player 6 Player 5 Player 4 Player 2 Player 3 Player 1 TIM Player 6 Player 4 Player 2 Player 5 Player 3 Network Service Quality (*) % target achieved in network quality , TIM vs. competitors % target achieved in TIM network quality Jan/09 Set/09 Delta (p.p.) 100,00% 96.4% 97.3% TIM 84.1% 97.3% +13.2 98,00% 96,00% 94.0% 90.7% 94,00% Main Player 1 100.0% 99.1% -0.9 92,00% Mobile 90,00% 87.6% 88,00% Operators 86,00% Player 2 95.7% 96.5% +0.8 84,00% 82,00% Player 3 53.8% 50.0% -3.8 4Q08 1H09 jul/09 aug/09 sep/09 MOU 86 71 90 Fonte: Anatel 6 (*) SMP Anatel 3, 5, 6, 7 and 12
  8. 8. TIM PARTICIPAÇÕES S.A. | Investor Relations Subscriber Base Growth: Reverting negative trends Returning to increase in post-paid… …and market share Net Additions (000’s lines) 1,729 1,774 Net Share (%) 29.1% 1,392 1,196 27.3% 26.5% 25.4% 25.0% 24.2% 23.5% 1,687 25.9% 1,687 23.7% 23.8% 1,393 1,446 Market (306) Share (%) 17.4% 18.3% 91 42 87 (1) (250) -10.1% (397) ..Invert the 12.1% trend 3Q08 4Q08 1Q09 2Q09 3Q09 1Q08 2Q08 3Q08 4Q08 1Q09 2Q09 3Q09 Post-paid Pre-paid Net Adds YoY Growth (%) After four quarters of market … TIM confirmed -17.2% -42.9% N/A 34.9% 27.5% share erosion… trend reversal 7
  9. 9. TIM PARTICIPAÇÕES S.A. | Investor Relations Self-financing the Re-launch plan… Bln R$ -0.9% Set-09 YTD vs. YA Net Service Revenues 8.9 8.8 Service -0.08 -0.9% More quality in: •Traffic Revenues Interconnection (on-net) Bad Debt 3.8 -0.7 3.1 •Clients G&A •Organization • Brand Re-shaping Service Margin* +0.59 +10.0% Commercial Expenses 3.1 +0.5 3.6 • Recovery Customer (Fixed and Variable) Base Network • Improve in Margin despite of Revenues +6.7% EBITDA +0.13 +6.7% EBITDA 1.97 2.10 decrease 0 Sep´-08 YTD Sep´-09 YTD 8
  10. 10. TIM PARTICIPAÇÕES S.A. | Investor Relations Re-Launch Plan Update New Commercial Approach and Portfolio Highlights on 3Q Results Intelig Deal Update Attachments - Market Facts and Historical Data 9
  11. 11. TIM PARTICIPAÇÕES S.A. | Investor Relations Innovative Commercial Approach Plans Plans Business Model Business Model Handsets and VAS Handsets and VAS Segmented Offers Chip only (for all post-paid plans) Unique and distinctive • Win-Win-Win: - TIM: SAC/Bad Debt reduction, • Complete portfolio of plans with • Exclusivity in devices (e.g.: Windows competitive differentiation in segmented approach Phone) service vs. handset • New Plans based on Community • Outsourcing of VAS platforms - Sales: one more option for sales concept (more than 40 million multiplatform applications store: - Client: flexibility music, games, adult (ex: Qualcomm) clients nationwide) . Handset Benefit or • Presence of TIM in applications • Community Free National . Service Benefit store of main suppliers (e.g.: Roaming “Brasileirão 2009” in Apple Store) Subscriber Base and Usage Handset Revenue Microbrowsing Infinity Pre Infinity Post Liberty SAC / ARPU 10
  12. 12. TIM PARTICIPAÇÕES S.A. | Investor Relations Highlights on Post-paid plans Da Vinci All-inclusive Offer (unlimited calls for all directions) Customized Customer Care (premium channel) Super Exclusive handset offer with 1 free device per year High TIM Liberty Single bill and unlimited calls for on-net High Free unlimited calls among Family members Bundle with TIM Fixo – Free ‘to home’ calls Mid Infinity Family Infinity Benefit (pay per call concept for on-net) Low Expenses control (no surprises at the end of the month). Controle Infinity Controle Unlimited communication (local and on-net LD) Community of more than 40 million users Pre Minutes bundle and SMS to other carriers Free national Roaming unlimited 11
  13. 13. TIM PARTICIPAÇÕES S.A. | Investor Relations New Offers: Fast market reaction Infinity Pré Mundo Azul Competitive MOU advantage of 90 TIM’s offer 70 +30% Increasing LD 1Q09 3Q09 >11 million clients market share of traffic (+ 10pp) % MOU on-net Infinity Pós TIM Único +8 pp 1Q09 3Q09 Leveraging on TIM Community ~60% of Gross Adds are ~40 million clients +40% Post-paid Gross Adds (Local and DDD) (Voice) Consumer 3Q YoY new Business clients 12
  14. 14. TIM PARTICIPAÇÕES S.A. | Investor Relations Re-Launch Plan Update New Commercial Approach and Portfolio Highlights on 3Q Results Intelig Deal Update Attachments - Market Facts and Historical Data 13
  15. 15. TIM PARTICIPAÇÕES S.A. | Investor Relations Company's repositioning: leveraging growth and usage Pre-paid base growth Post-paid base growth Mln Lines Mln Lines 33.3 6.8 -0.6 +0.1 29.8 29.9 Infinity End of post- supporting paid base pre-paid erosion, after growth 6.3 15 months 25.2 6.2 +3.4 Jan-08 Dec-08 Mar-09 Sep-09 Jan-08 Dec-08 Mar-09 Sep-09 MOU and ARPU Evolution Min/month, R$/month, 2009 90 70 73 New offers MOU leveraging usage and 26.8 26.5 on-net focus ARPU adjusted* 26.2 26.6 ARPU reported 26.0 26.0 1Q 2Q 3Q *adjusted by fines revenue reclassification 14
  16. 16. TIM PARTICIPAÇÕES S.A. | Investor Relations Improving Revenues and EBITDA Revenues EBITDA and Margin R$ Million % Margin R$ Mln ΔY/Y ΔQ/Q EBITDA 22.3% 22.7% Margin 20.2% Service 2,936 3,083 -1.0% +5.0% Revenues 3,115 2,823 736 759 EBITDA 609 Less Commercial Efforts 2H08 1Q09 2Q09 3Q09 // 2008 3Q08 1Q09 2Q09 3Q09 EBITDA % 17,9% 20,0% 23,4% Handset Revenues 292 189 368 254 -13.0% -30.9% 21.8% Total Net -2.0% +1.0% 20.5% Revenues 3,407 3,012 3,304 3,337 ΔY/Y ΔQ/Q Gross 1,968 2,104 VAS Rev. 403 430 483 496 +23.0% +2.5% % VAS/ Service 9M’08 9M’09 9.5% 11.2% 12.3% 12.0% +2.5pp -0.3pp Rev. 15
  17. 17. TIM PARTICIPAÇÕES S.A. | Investor Relations Efficiency Plan: financing our growth Selling Expenses R$ Mln 829 873 Strengthening 709 commercial efforts YTD: +22% to re-launch the 715 brand… 666 598 YoY% +18.6% +24.6% +22.1% 1Q 2Q 3Q Interconnection & Network Bad Debt Personnel and G&A Costs R$ Mln R$ Mln R$ Mln …with 272 consistent 1,045 1,073 1,077 203 286 277 254 savings through 4.6%* 143 Efficiency Plan YTD: -10% YTD: -7% YTD: -45% 261 252 246 985 921 964 134 4.8%* 106 3.6%* 100 3.2%* YoY% -5.7% -14.1% -10.5% YoY% -50.5% -47.9% -30.5% YoY% -8.7% -9.0% -3.3% 1Q 2Q 3Q 1Q 2Q 3Q 1Q 2Q 3Q * % Net Service Revenue 2008 2009 16
  18. 18. TIM PARTICIPAÇÕES S.A. | Investor Relations EBITDA 3Q YoY Evolution R$ Mln Larger on-net Community Higher 192.5 (111.2) commercial 43.7 (158.3) push vs. 2H08 4.8 -11% YoY +19% YoY (11.2) Chip-only Service Contribution approach 798.5 R$ 80 Mln (+4% YoY) 758.8 3Q08 Business Business Handset Advertising Other 3Q09 Bad Debt Generated Received Contribution & Sales Expenses2 (Out+VAS)1 (Incoming) Margin % 23.4% 22.7% 1 - Outgoing + VAS + LD +Others – Interconnection & Network Costs 17 2 - Other Expenses include: G&A, Personnel and Net Other Operating Expenses/Revenues
  19. 19. TIM PARTICIPAÇÕES S.A. | Investor Relations Net Result: Back to Profit R$ Mln EBITDA Depreciation & Net Financial Taxes and Net EBIT Result 3Q09 Amortization Expenses Others 61 (663.7) (15) 758.8 •Tax Reversion (144) •Lower Interest Rates Provisioning •3G NPV Impact •Tax Benefit (REFIS) •Tax Benefit (REFIS) 1Q09 2Q09 3Q09 27.6 95.1 (61.9) 60.8 3Q08 798.5 (618.0) 180.5 (152.9) (39.6) (12.1) YoY % -5.0% +7.4% -47.3% -59.5% N/A N/A 18
  20. 20. TIM PARTICIPAÇÕES S.A. | Investor Relations Operating Free Cash Flow & Net Financial Position – 3Q09 Operating Free Cash Flow Net Financial Position R$ Million R$ Million 16% Capex / 13% Sales OpFCF / 12% 12% Operating Non 2Q09 FCF Op. FCF 3Q09 2Q09 3Q09 Sales 2Q09 3Q09 169 R$ 356 Mln of (536) debt reduction (2,544) (2,900) 759 392 392 (35) EBITDA ΔWork. CAPEX Operating Cap. FCF R$ 3.50 billion (of which 60% long term) Gross Debt ~33% of total debt is denominated in foreign currency (fully hedged) Average annual cost 9.74% in 3Q09 vs.12.54% in 3Q08 (and 10.95% in 2Q09) 19
  21. 21. TIM PARTICIPAÇÕES S.A. | Investor Relations Re-Launch Plan Update New Commercial Approach and Portfolio Highlights on 3Q Results Intelig Deal Update Attachments - Market Facts and Historical Data 20
  22. 22. TIM PARTICIPAÇÕES S.A. | Investor Relations Intelig Deal Update (1/3) New Conditions to the Merger Agreement1 New Conditions to the Merger Agreement1 1 Transaction value remained the same as of April 16th 2 New payment conditions: Assumption of residual debt from Intelig of ~US$ 70 million2 (previously zero debt from Intelig) Reduction of share swap range, now up to 5.14% for TIM shares (previously up to 6.15%) 3 Deal expected to be concluded by the end of 2009 Deal Time-frame Deal Time-frame (Apr 16th) BoD Meeting - signing of (Nov 27th) BoD Meeting - new conditions to the Merger Agreement the Merger Agreement (Aug 8th) Anatel’s approval Anatel’s Apr May Jun Jul Aug Sept Oct Nov Dec Deal to be concluded until the year-end year-end 1 according to material fact notice 2 final 21 value amount to be concluded following the Valuation report analysis – by the closing balance sheet of November 30th
  23. 23. TIM PARTICIPAÇÕES S.A. | Investor Relations Intelig Deal Update (2/3) Ownership Structure Ownership Structure Original Deal (April 16th) Deal Update (November 27th) TIM Brasil Serv. e TIM Brasil Serv. e JVCO Free Float JVCO Free Float Part. S.A. Part. S.A. T : 65.56% T : 6.15% T : 28.29% T : 66.27% T : 5.14% T : 28.59% ON: 76.32% ON: 6.15% ON: 17.53% ON: 77.14% ON: 5.14% ON: 17.72% PN: 60.01% PN: 6.15% PN: 33.84% PN: 60.65% PN: 5.14% PN: 34.21% 100% 100% 100% 100% TIM Cel. S.A. TIM Cel. S.A. 100% 100% TIM Nord. S.A. TIM Nord. S.A. 22
  24. 24. TIM PARTICIPAÇÕES S.A. | Investor Relations Established in 1999 during the privatization process, Intelig Deal Update (3/3) being an alternative player (“mirror company”) to compete with incumbent operators ~ 500 employees Network Footprint Brief Since Jan/08, owned by Docas Investimento Description (Brazilian Media and Publishing Group) Boa Vista Américas II (Florida) Macapá Globnet (New York e Miami) Atlantis 2 (Europa) National and international LD (Code 23) Belém Manaus Voice, data and images transmission nationwide. In Fortaleza 2003, launched a local fixed telecommunication service Recife Maceió Backbone: 14.500 km of fiber optic cables Rio Branco Porto Velho Aracaju Network Salvador Fiber optic cables length: ~500.000 km Goiás Brasília Asset DF Goiânia Metropolitan Network: 18 capitals Uberlândia Belo Horizonte Vitória Campo Rib. Preto Juiz Grande Campinas Fora Jundiaí Barueri Rio de Janeiro Corporate – 100k clients ~50% Curitiba São Paulo Joinville - LD (national and international) Porto Alegre Florianópolis Uruguaiana - Data solution for business segment Atlantis 2 (Argentina) Wholesale ~35% Business line - Data transmission (leased lines) Central Retail Central ATM/IP ~15% Estação satelital terrestre - Local service (~260k lines) MAN POP - ISP (Internet service provider) Rede em Fibra Óptica Cabo submarino - LD (national and international) 23 % of net revenue
  25. 25. TIM PARTICIPAÇÕES S.A. | Investor Relations Re-Launch Plan Update New Commercial Approach and Portfolio Highlights on 3Q Results Intelig Deal Update Attachments - Market Facts and Historical Data 24
  26. 26. TIM PARTICIPAÇÕES S.A. | Investor Relations Market Facts Stock Performance Shareholders Structure TCLS4 TCSL3 IBOV 100 TIM Part. Total (%) Control (%) Free Float (%) 80 Common 799,924,805 34% 650,537,118 40% 149,387,687 21% 60 Preferred 1,548,522,231 66% 990,098,811 60% 558,423,420 79% 40 Total 2,348,447,036 100% 1,640,635,929 100% 707,811,107 100% 20 *Nov, 2009 - (20) (40) Telecom Italia Nov-08 Dec-08 Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09 Jul-09 Aug-09 Sep-09 Oct-09 Nov-09 100% TIM Brasil ON: 81% Market Panel* PN: 64% Total: 70% Market Capitalization: R$ 11.89 Billion Market Capitalization: US$ 6,80 Billion TIM Participações Stock Exchange: : BOVESPA Stock Exchange: : BOVESPA Stock Exchange: : NYSE 100% Ticker Symbol: TCSL4 (Preferred) Ticker Symbol: TCSL3 (Common) Ticker Symbol: TSU (ADR) Price: R$ 4,55 Price: R$ 6,05 Price: US$ 26,64 TIM Celular 52 Week Price Range: 52 Week Price Range: 52 Week Price Range: 100% High – R$ 4.99 High – R$ 7.95 High – US$ 29.04 Low – R$ 2.64 Low – R$ 4.91 Low – US$ 11.99 TIM Nordeste *All Market Panel data refer to Nov 26th, 2009. 25
  27. 27. TIM PARTICIPAÇÕES S.A. | Investor Relations Historical indicators: operational results QoQ YoY 3Q09 2Q09 3Q08 % % Brazilian Wireless Subscriber Base (million) 166.1 159.6 140.8 4.1% 18.0% Estimated Total Penetration 86.7% 83.5% 73.3% 3.2 p.p. 13.4 p.p. Municipalities Served - TIM GSM 2,958 2,944 2,765 0.5% 7.0% Market Share 23.8% 23.7% 25.0% 0.1 p.p. -1.2 p.p. Total Lines ('000) 39,600 37,826 35,206 4.7% 12.5% Prepaid 33,297 31,610 28,386 5.3% 17.3% Postpaid 6,303 6,216 6,820 1.4% -7.6% Gross Additions ('000) 5,930 4,855 4,573 22.1% 29.7% Net Additions ('000) 1,774 1,729 1,392 2.6% 27.5% Churn 10.9% 8.6% 9.4% 2.3 p.p 1.5 p.p ARPU (R$) 26.5 26.6 30.1 -0.2% -12.0% MOU 90 73 101 23.2% -10.7% ARPM (R$) 0.29 0.36 0.30 -19.0% -1.5% SAC (R$) 113 120 110 -6.2% 2.1% Investment (R$ million) 535.9 422.5 510.7 26.8% 4.9% Employees 9,351 10,174 10,173 -8.1% -8.1% Numbers are according to previously published earnings release, and therefore, may differ from the subsequent publishing due to rounding and re-classification. 26
  28. 28. TIM PARTICIPAÇÕES S.A. | Investor Relations Historical indicators: financial results 3Q08 2Q09 3Q09 QoQ % YoY % Thousands R$ Net Revenues 3.406.923 3.304.252 3.337.481 1,0% -2,0% Services 3.114.872 2.936.240 3.083.348 5,0% -1,0% Handset Revenue 292.051 368.012 254.133 -30,9% -13,0% Operating Expenses (2.608.467) (2.568.235) (2.578.700) 0,4% -1,1% Personal Expenses (152.654) (138.181) (144.695) 4,7% -5,2% Selling and Marketing Expenses (715.019) (829.036) (873.341) 5,3% 22,1% Network & Interconnection (1.077.171) (920.902) (964.315) 4,7% -10,5% General & Administrative (101.496) (113.542) (100.954) -11,1% -0,5% Cost of Goods Sold (378.072) (466.727) (335.308) -28,2% -11,3% Bad Debt (143.250) (105.949) (99.552) -6,0% -30,5% Other operational revenues (expenses) (40.804) 6.102 (60.534) - 48,4% EBITDA 798.456 736.016 758.781 3,1% -5,0% EBITDA - Margin over total net revenues 23,4% 22,3% 22,7% 0,5 p.p. -0,7 p.p. Depreciation & Amortization (617.988) (647.451) (663.684) 2,5% 7,4% EBIT 180.468 88.565 95.097 7,4% -47,3% Net Financial Results (152.943) (65.857) (61.865) -6,1% -59,5% Income (loss) before taxes and Minorities 27.526 22.708 33.232 46,3% 20,7% Income tax and social contribution (39.579) (37.956) 27.579 - - Net Income (Loss) (12.053) (15.247) 60.811 - - Numbers are according to previously published earnings release, and therefore, may differ from the subsequent publishing due to rounding and re-classification. 27
  29. 29. TIM PARTICIPAÇÕES S.A. | Investor Relations “Safe Harbor” Statements Statements in this presentation, as well as oral statements made by the management of TIM Participações S.A. (the “Company”, or “TIM”), that are not historical fact constitute “forward looking statements” that involve factors that could cause the actual results of the Company to differ materially from historical results or from any results expressed or implied by such forward looking statements. The Company cautions users of this presentation not to place undue reliance on forward looking statements, which may be based on assumptions and anticipated events that do not materialize. Investor Relations Visit our Website Avenida das Américas, 3434 - Bloco 01 http://www.tim.com.br/ir 6° andar – Barra da Tijuca 22640-102 Rio de Janeiro, RJ Phone: +55 21 4009-3742 / 4009-3446 / 4009-4017 Fax: +55 21 4009-3990 28

×