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How to Grow and Optimize Your 
Peer-to-Peer Campaigns 
1
Confidential document: Kimbia Inc. 2014 
Agenda 
2
Confidential document: Kimbia Inc. 2014 
Presenters 
Miriam Kagan 
Senior Fundraising Principal 
Kimbia 
3 
Rachel Armbruster 
President 
Armbruster Consulting Group
Confidential document: Kimbia Inc. 2014 
Peer-to-Peer Strategy 
4
Determining the Right Peer-to-Peer Strategy 
to Reach Your Revenue Goals 
Confidential document: Kimbia Inc. 2014 
5
Confidential document: Kimbia Inc. 2014 
Strategy 
• Establishing goals and expectations for your 
Peer-to-Peer program 
• Transition each element from reactive to 
proactive 
• Determine the right mix of Peer to Peer 
programs: 
• DIY 
• Endurance 
• Signature Events
Confidential document: Kimbia Inc. 2014 
DIY 
• Timeline for building the program as it proves 
successful 
• Create a sense of community from the start 
• Connection to the brand 
• Super volunteers 
• Efficient if appropriate toolkits and e-communications 
plan utilized 
• E-comm schedule should include milestones
Confidential document: Kimbia Inc. 2014
Confidential document: Kimbia Inc. 2014 
Endurance 
• Greater competition among NPOs 
• Determine structure including number of events, 
virtual vs. real team, DIY, etc. 
• Integrate experiential and mission-focused incentives 
• Lower retention so acquisition needs to be a priority 
each season 
• Utilize virtual program to identify potential team events 
• Consider For Benefit Of (FBO) opportunities as the 
program matures
Signature Events 
• Higher risk but also larger potential revenue 
long-term 
• Provides a platform for engagement and is a 
catalyst for increased involvement 
• Event strategy must consider locations, growth, 
staffing, etc. 
• Encourage partnerships to reduce production 
efforts and focus on relationships 
Confidential document: Kimbia Inc. 2014
Confidential document: Kimbia Inc. 2014
Confidential document: Kimbia Inc. 2014 
Integration of 
Peer-to-Peer 
Within Your Organization 
12
Confidential document: Kimbia Inc. 2014 
Integration 
• Peer-to-Peer provides interactive engagement options for 
previously untouched audience segments (programs, 
volunteers, major donors, etc.) 
• Integrate into the organization’s communication calendar 
• Evaluate how you are integrating this giving option online 
• Develop a specific communication plan for your Peer-to-Peer 
participants 
• Social media integration including Peer-to-Peer content (stories 
of success, recruitment, reminders) 
• Dedicated staffing with understanding of resources and best 
practices 
• Work with corporate team to integrate sponsorship and team 
engagement 
• Transition from volunteers fundraising to an established
Peer-to-Peer Tactics 
Confidential document: Kimbia Inc. 2014 
14
Confidential document: Kimbia Inc. 2014 
Recruitment and Retention 
Roadmap for Success 
15
Confidential document: Kimbia Inc. 2014 
Recruitment 
• Request for Information 
(RFI) 
• Facebook 
• Cross promotion 
• Website 
• One on one recruitment 
• Events 
• Incentives including 
referrals, discounts, etc.
Confidential document: Kimbia Inc. 2014 
Retention 
• Recognition 
• Recruitment onsite or 
immediately following 
successful campaign 
• Stories of impact 
• E-communications by trigger, 
not by Day Zero 
• Drive specific actions 
• Your constituents are mobile: 
are you? 
• Incentives
How to Use an Event Within the Event to 
Acquire Participants, Boost Income, and Stay 
Top of Mind with Your Peer-to-Peer Audience 
Confidential document: Kimbia Inc. 2014 
18
Confidential document: Kimbia Inc. 2014
Wrap-Around Events 
• DIY campaigns and 
mini-campaigns 
• Endurance 
 Orientations 
 Training events 
 Alumni gatherings 
• Signature Events 
 Team Week 
 Adrenaline 
campaigns 
Confidential document: Kimbia Inc. 2014
Confidential document: Kimbia Inc. 2014
Confidential document: Kimbia Inc. 2014 
Registration Friction 
• How many steps 
does your registration 
process have? 
• Why? 
• Measure the impact
Confidential document: Kimbia Inc. 2014
Confidential document: Kimbia Inc. 2014
Confidential document: Kimbia Inc. 2014 
Make It Easy 
• Automatically 
create personal 
pages 
• Don’t 
overcomplicate 
the participation 
process 
• Make it easy to 
find
Confidential document: Kimbia Inc. 2014 
MOBILIZE
Additional Resources 
• Free Registration Friction Self 
Assessment: 
http://www.kimbia.com/event-registration-• Dallas Marathon Case Study: 
http://kimbiaracing.com/case-studies/dallas-• Presentations:http://www.slideshare. 
net/rkarmbruster/presentations 
Confidential document: Kimbia Inc. 2014
Pair Peer-to-Peer and Crowdfunding 
to Optimize Participation and Results 
Organizations running 7 of the 10 largest Single-Day 
Crowdfunding Events in history use Kimbia technology, 
including Give Local America (GLA), which raised 
$53,700,000 in a single day this past May. 
Confidential document: Kimbia Inc. 2014 
28
Confidential document: Kimbia Inc. 2014 
Q&A 
29
Confidential document: Kimbia Inc. 2014 
www.kimbia.com 
@kimbiainc 
miriam@kimbia.com 
@miriamkagan 
www.armbrusterconsulting.com 
rachel@rachelarmbruster.com 
@rarmbruster 
30
Confidential document: Kimbia Inc. 2014 
Thank you! 
31

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How to Grow and Optimize Your Peer to Peer Campaigns

  • 1. How to Grow and Optimize Your Peer-to-Peer Campaigns 1
  • 2. Confidential document: Kimbia Inc. 2014 Agenda 2
  • 3. Confidential document: Kimbia Inc. 2014 Presenters Miriam Kagan Senior Fundraising Principal Kimbia 3 Rachel Armbruster President Armbruster Consulting Group
  • 4. Confidential document: Kimbia Inc. 2014 Peer-to-Peer Strategy 4
  • 5. Determining the Right Peer-to-Peer Strategy to Reach Your Revenue Goals Confidential document: Kimbia Inc. 2014 5
  • 6. Confidential document: Kimbia Inc. 2014 Strategy • Establishing goals and expectations for your Peer-to-Peer program • Transition each element from reactive to proactive • Determine the right mix of Peer to Peer programs: • DIY • Endurance • Signature Events
  • 7. Confidential document: Kimbia Inc. 2014 DIY • Timeline for building the program as it proves successful • Create a sense of community from the start • Connection to the brand • Super volunteers • Efficient if appropriate toolkits and e-communications plan utilized • E-comm schedule should include milestones
  • 9. Confidential document: Kimbia Inc. 2014 Endurance • Greater competition among NPOs • Determine structure including number of events, virtual vs. real team, DIY, etc. • Integrate experiential and mission-focused incentives • Lower retention so acquisition needs to be a priority each season • Utilize virtual program to identify potential team events • Consider For Benefit Of (FBO) opportunities as the program matures
  • 10. Signature Events • Higher risk but also larger potential revenue long-term • Provides a platform for engagement and is a catalyst for increased involvement • Event strategy must consider locations, growth, staffing, etc. • Encourage partnerships to reduce production efforts and focus on relationships Confidential document: Kimbia Inc. 2014
  • 12. Confidential document: Kimbia Inc. 2014 Integration of Peer-to-Peer Within Your Organization 12
  • 13. Confidential document: Kimbia Inc. 2014 Integration • Peer-to-Peer provides interactive engagement options for previously untouched audience segments (programs, volunteers, major donors, etc.) • Integrate into the organization’s communication calendar • Evaluate how you are integrating this giving option online • Develop a specific communication plan for your Peer-to-Peer participants • Social media integration including Peer-to-Peer content (stories of success, recruitment, reminders) • Dedicated staffing with understanding of resources and best practices • Work with corporate team to integrate sponsorship and team engagement • Transition from volunteers fundraising to an established
  • 14. Peer-to-Peer Tactics Confidential document: Kimbia Inc. 2014 14
  • 15. Confidential document: Kimbia Inc. 2014 Recruitment and Retention Roadmap for Success 15
  • 16. Confidential document: Kimbia Inc. 2014 Recruitment • Request for Information (RFI) • Facebook • Cross promotion • Website • One on one recruitment • Events • Incentives including referrals, discounts, etc.
  • 17. Confidential document: Kimbia Inc. 2014 Retention • Recognition • Recruitment onsite or immediately following successful campaign • Stories of impact • E-communications by trigger, not by Day Zero • Drive specific actions • Your constituents are mobile: are you? • Incentives
  • 18. How to Use an Event Within the Event to Acquire Participants, Boost Income, and Stay Top of Mind with Your Peer-to-Peer Audience Confidential document: Kimbia Inc. 2014 18
  • 20. Wrap-Around Events • DIY campaigns and mini-campaigns • Endurance  Orientations  Training events  Alumni gatherings • Signature Events  Team Week  Adrenaline campaigns Confidential document: Kimbia Inc. 2014
  • 22. Confidential document: Kimbia Inc. 2014 Registration Friction • How many steps does your registration process have? • Why? • Measure the impact
  • 25. Confidential document: Kimbia Inc. 2014 Make It Easy • Automatically create personal pages • Don’t overcomplicate the participation process • Make it easy to find
  • 26. Confidential document: Kimbia Inc. 2014 MOBILIZE
  • 27. Additional Resources • Free Registration Friction Self Assessment: http://www.kimbia.com/event-registration-• Dallas Marathon Case Study: http://kimbiaracing.com/case-studies/dallas-• Presentations:http://www.slideshare. net/rkarmbruster/presentations Confidential document: Kimbia Inc. 2014
  • 28. Pair Peer-to-Peer and Crowdfunding to Optimize Participation and Results Organizations running 7 of the 10 largest Single-Day Crowdfunding Events in history use Kimbia technology, including Give Local America (GLA), which raised $53,700,000 in a single day this past May. Confidential document: Kimbia Inc. 2014 28
  • 29. Confidential document: Kimbia Inc. 2014 Q&A 29
  • 30. Confidential document: Kimbia Inc. 2014 www.kimbia.com @kimbiainc miriam@kimbia.com @miriamkagan www.armbrusterconsulting.com rachel@rachelarmbruster.com @rarmbruster 30
  • 31. Confidential document: Kimbia Inc. 2014 Thank you! 31

Notes de l'éditeur

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  6. Kimbia Example of incentives—look at Austin or Houston
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