The document discusses servant leadership and how Chris helped transform his team from a traditional manager-led structure to one with servant leaders. It describes how Chris initially did not want the team lead role but took it on to help the team. Through empowering the team to make their own decisions, listening to them, and helping remove obstacles, Chris was able to boost productivity and create a team of leaders rather than followers.
4. today’s
outcomes
No mountain is unclimbable
Tools for analysing team dysfunctions
Tips for removing hard to see obstacles
Taking advantage of bad situations
How to create a team of leaders
5. what we are
talking about
Manager Vs Servant Leader
Manager as Servant Leader
15. what holds
the team back
Product Owner
PO’s stories Little or no customer contact
Noisy neighbours in the office
Management borrowing people from team
Lacking quality checklist, No refactoring
Don’t know
New people joining team
16. first
two weeks
Chris was either Scrum Master or Dev or TL
not all three
he didn’t want the job.
what’s the path to better team?
Servant Leadership
17. servant leader
attributes
Chris picked ‘empowerment’
ListeningTeaching
Stewardship
Appreciation of others
Visibility
Vision
Communication Honesty and Integrity
ServiceEmpowerment
18. steps
to empower
Don’t make the decisions…
…But ensure the decisions are
being made
Ask “what do you think?”
26. today’s
outcomes
No mountain is unclimbable
Tools for analysing team dysfunctions
Tips for removing hard to see obstacles
Taking advantage of bad situations
How to create a team of leaders