Customer Service At Its Best -- And Worst
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According to an OfficeTeam survey, more than half of people would decide not to work with a company in the future after just 1 or 2 bad customer service experiences! In this slideshow, learn why good customer service is so important -- regardless of your job.
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Customer Service At Its Best -- And Worst
- 1. Customer Service AT ITS BEST – AND WORST OT-0915 officeteam.com
- 2. OT-0915Source: OfficeTeam survey of 1,001 workers in the United States officeteam.com 71%of people are likely to contact a company with feedback following a GOODcustomer service experience. 79%will reach out after receiving BADcustomer service. THE CUSTOMERS HAVE SPOKEN @ officeteam.com
- 3. OT-0915 officeteam.com Source: OfficeTeam survey of 1,001 workers in the United States GOOD, THE BAD THE UGLY THE & have a bad customer service experience at least once a month!42% get bad customer service at least once a year.89% 75% of people have a good customer service experience at least once a month.
- 4. OT-0915 officeteam.com Source: OfficeTeam survey of 1,001 workers in the United States HOW TO LOSE CUSTOMERS FAST 59%of respondents said it takes just 1 or 2 bad customer service experiences to decide not to work with a company in the future.
- 5. OT-0915 officeteam.com To learn more about the importance of good customer service, visit blog.officeteam.com.