Ceridian Health & Productivity Solutions for private label embed, re-sell

1. Ceridian Health & Productivity Solutions Partnering for your success

2. Why Ceridian LifeWorks Health & Productivity? Holistic Health and Productivity Solutions Quality and Accreditation Access Experience MeasurableOutcomes

3. RECOGNIZED TRUSTED GLOBAL PROVEN INNOVATIVE Ceridian: A Global Partner Health and productivity solutions for over12 million individuals worldwide Over 80% of the Fortune 100use Ceridian LifeWorks “Working Mother’s 100 best companies to work for” 7 of the top 10 Over 50% of the top 100 Expertise in hospitality sector, covering over 250,00 members

4. The World’s Greatest Military Organization Gets It Program branded as Military OneSource Covers 2.8 million service members and their families Army, Navy, Air Force, Marine Corps, Guard and Reserve Officers, enlisted, immediate and extended family members, program staff Custom program for extremely diverse and challenged population Holistic program, integrated modalities Exemplary client satisfaction, ranging between 94%-98% High utilization, particularly online

5. Holistic Approach: Integrated services

7. Additional programs include

8. Adoption Administration

9. Backup Care

10. Elder/Adult Care

11. Concierge

14. Weight Management

15. Teen Weight Management

16. Bariatric Surgery Management

17. Stress Management

18. Tobacco Cessation

20. Short Term Disability

21. Employer-sponsored

23. Dispute Resolution and Facilitation

24. Workplace Violence PreventionTraining and eLearning Training Reimbursement Program Performance Learning

25. Holistic Approach: Integrated Modalities

26. Our high performance program

27. Participant Satisfaction Participant Surveys IVR, mail, online, telephone interviews Participant Satisfaction 96.4% assessment/consultation 99.4% educational materials 98.2% online resources 98.5% seminars/training 98.9% connected quickly 97.5% satisfied with phone consultation 96.1% satisfied with resources

28. Impact of Ceridian LifeWorks Those who use the EAP experience: 33% less use of sick leave benefits 65% lowered incident of workplace accidents 30% reduction in worker's compensation claims 35% decrease in health insurance expenditures NE

30. Expect ROI between 4:1 and 8:1 Membership attraction and retention EAP & WL services are the most popular voluntary benefits of employers and employees. Expect 5%-12% improvement in retention Reduction in health claims Manages up to 60% of mental health & substance abuse issues without referral into benefit plan Manages impact of mental health parity Reduces behavioral-based medical claims Productivity gains Reduces absences by up to 8% Reduces presenteeism by up to 15% Improves morale Risk mitigation Comprehensive substance abuse management program Critical Incident Stress Debriefings (CISDs) manage traumatic events onsite

31. EAP & Work-Life Increase the productivity of your workforce and experience a positive ROI. Remove employee performance distractions by offering 24/7 master’s level resources on a variety of issues. Provide professional training seminars and online workshops. Support management and HR policies through focused manager services. Decrease return to work time with critical incident stress management. Drive work-life balance with specialized resources, personalized referrals and consumer convenience research.

32. Work-Life Services EAP & Work-life Solutions Health & Wellness Productivity Management On staff specialists for consultation Adoption, Education, College, Older Adults, Special Needs Financial and Legal Personalized Referrals – confirmed match In-home or daycare centers, elder care resources, public/private schools, colleges, universities, vocational schools, after school programs, summer camps and special needs program options Consumer Convenience Research Repair, house-sitter, transportation services, purchase of large-ticket items

33. 24 Hour Management Support Management Line Dedicated toll-free number Substance Abuse Case Management Mandated Referrals Unlimited services Critical Incident Management Services Nationwide support from critical response specialists Complete support, referral and follow-up Unlimited responses, one worksite per incident Best in class - seminars, training and online workshops Over 170 seminars to chose from, delivered by certified educators

34. LifeWorks Online – Employee & Manager Tools One-stop shop for your employees emotional and physical well-being. Content management tools to allow you to post messages to employees and create links to key areas of interest. Access to real time usage reports to see what your employees find value in. Tools, resources and support for everyday challenges at work and home. Empowers managers with professional development resources, advice for dealing with employee issues and ideas to improve productivity. Counselor search, locators, calculators, self- assessments, discussion boards and more! www.lifeworks.com User id: ieapwl Password: demo

35. Health & Wellness Solutions Reduce medical claims, workers comp claims and increase productivity. Baseline your organization’s health and productivity. Increase awareness of potential disease. Incent employees for participation in healthy lifestyle choices. Proactively outreach to the most at-risk populations. Engage in focused behavior change coaching for Stress Management, Cardiovascular Health, Weight Management, Tobacco Cessation, Teen Weight Management and Tobacco Cessation, Bariatric Surgery Management

36. Onsite Biometric Screening – Know the Numbers Delivered at work sites by trained health professionals with experience in onsite wellness screenings. Onsite, immediate interpretation of results. Brief coaching about lifestyle habits to support health. Education about available services, including health coaching programs. Comprehensive biometric screening reports for employee and employer. Recommended screenings: Glucose (diabetes), Cholesterol (heart disease), Blood Pressure (heart disease), BMI (overall wellness) Thyrotropin (hypo/hyperthyroidism) – women over 45 Prostate Specific Antigen (prostate cancer) – men over 45 Additional screenings available

37. Life Health Assessment – Baseline Your Population Online health and productivity risk assessment Scientifically valid Personalized health direction and support Global evaluation of health status Readiness for change measurement Productivity measures Highly configurable Secure, confidential and HIPAA compliant Identifies individuals for broader intervention Powerful reporting

38. Health & Productivity Incentives Higher Program Participation = Higher ROI Comprehensive Incentive Management program provides: Consultation to help you chose the incentive plan that is right for your company Merchandise, gift cards, cash Promotional tools Online ordering and incentive fulfillment Participation data Full administration of incentives Web-based, flexible, comprehensive

41. Long-term behavior change is the focus – not a diet, not a quick fix.

42. Productivity/Absence Management Leave Administration’s Perfect Storm

43. Productivity/Absence Management Minimize the risk associated with Leave Administration/FMLA/Disability Multiple program options to fit the needs and budget of any organization. Intake options include with or without demographic file load Ability to track other leave (paid time off, etc.) Ensure compliance with changing FMLA and state leave laws. Reduce “Friday & Monday Leave Act” mentality with increased compliance. Increase integration with EAP, wellness and other vendors.

45. Relieve administrative burden

46. Mitigate risk of lawsuits

47. Provide service excellence through a designated Leave Administrator

48. Trusted liaison between federal, state and employer regulations

49. Reporting – identification of absence trendsHuman Resource service expertise Consistency for your entire organization Proven service and implementation structure Administrative cost savings Best in breed tool Integration with EAP and Health & Wellness Multi-lingual support

50. Publications – award winning Award Winning! Award Winning! Award Winning! Award Winning! Award Winning! 25

52. Monthly fliers

53. Manager promotionsBrochures Wallet Cards Award Winning! Benchmark: 30% = Average utilization for clients in 2008 Posters

54. A Trusted Partner: Comprehensive Support AccountExecutive ImplementationTeam ThoughtLeadership CreatingStrategicPartnerships Client ServicesTeam Award-winning Publications QualityImprovementInitiatives MonthlyPromotions CustomerReporting