Rob Fay

Washington D.C. Metro Area United States

Consultant, Design Strategist

Provided design leadership in agile environments for government and commercial projects. • Provided strategy and execution in areas of spec writing, design, and design research for a new patents review system for the US Patent and Trademark Office (USPTO) • Led the design of a USPTO system for allowing customers to conduct self-service financial transactions with the organization. Worked with design team to define usability testing plans • Designed browsing, navigation and social capabilities for National Gallery of Art collections • Designed updates to Education Week's mobile site to encourage greater engagement