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PROPOSAL ON NEW WEB DESIGN:
                  AUDIO WIRE




By Online
Experience
Ar vid Mukherjee, Co -Director
Robin Jager, Co -Director        23-12-2011
                                          1
CONTENTS
    Current sales data

    Problem analysis

    Recommendations

    Fur ther improvements

    Expected sales data

    Summar y

    Q&A




                             2
CURRENT SALES DATA
          Sales       Browsing only



              23%     Returning
                      customers

  49%
                      One-off customers
                17%

                      User
        11%           abandonment



                                          3
PROBLEM ANALYSIS

 -   High abandonment rate

 -   Layout and design




                             4
ABONDONMENT RATE
-   Irritating navigation

-   Registration

-   Difficult check-out process




                                  5
LAYOUT AND DESIGN

-   Pictures

-   Copywriting

-   Lack of product information

-   Unattractive overall appearance




                                      6
RECOMMENDATIONS




-




                  7
RECOMMENDATIONS
-   Fixed navigation buttons

-   Improved searching process

-   New copywriting with detailed information

-   No compusor y registration

-   Simplified check-out process

-   High-quality pictures




                                                8
FURTHER IMPROVEMENTS




                       9
FURTHER IMPROVEMENTS
-   Search Engine Optimization and social media

-   Special offers

-   Improved usability

-   User ratings/recommendations




                                                  10
SEO AND SOCIAL MEDIA




Matt Cutts, web design consultant Online Experience
                                                      11
SEO AND SOCIAL MEDIA


-   Implementation of social networks



-   Social media will improve SEO



-   SEO leads to higher visitor rates




                                        12
SPECIAL OFFERS
-   Premium membership

-   Seasonal offers

-   Discounts on major orders

-   Newsletter




                                13
IMPROVED USABILITY
-   Different currencies

-   Suggestions of alternative products

-   Compare function

-   Single page check-out




                                          14
USER RATINGS/RECOMMENDATIONS

-   Users are able to rate products

-   Users can write recommendations

-   DJ/producer reviews




                                      15
16
EXPECTED SALES DATA
                 Sales

          6%
                         Returning
                         customers
                  34%
                         One-off
    30%                  customers
                         Browsing only

                         Abandonment
                         rate
           30%




                                         17
SUMMARY
-   Simplification

-   Social media

-   Attractiveness

-   Customer relations




                         18
THANK YOU FOR YOUR
    ATTENTION


     Any questions?




                      19

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Audiowire presentationnn

  • 1. PROPOSAL ON NEW WEB DESIGN: AUDIO WIRE By Online Experience Ar vid Mukherjee, Co -Director Robin Jager, Co -Director 23-12-2011 1
  • 2. CONTENTS  Current sales data  Problem analysis  Recommendations  Fur ther improvements  Expected sales data  Summar y  Q&A 2
  • 3. CURRENT SALES DATA Sales Browsing only 23% Returning customers 49% One-off customers 17% User 11% abandonment 3
  • 4. PROBLEM ANALYSIS - High abandonment rate - Layout and design 4
  • 5. ABONDONMENT RATE - Irritating navigation - Registration - Difficult check-out process 5
  • 6. LAYOUT AND DESIGN - Pictures - Copywriting - Lack of product information - Unattractive overall appearance 6
  • 8. RECOMMENDATIONS - Fixed navigation buttons - Improved searching process - New copywriting with detailed information - No compusor y registration - Simplified check-out process - High-quality pictures 8
  • 10. FURTHER IMPROVEMENTS - Search Engine Optimization and social media - Special offers - Improved usability - User ratings/recommendations 10
  • 11. SEO AND SOCIAL MEDIA Matt Cutts, web design consultant Online Experience 11
  • 12. SEO AND SOCIAL MEDIA - Implementation of social networks - Social media will improve SEO - SEO leads to higher visitor rates 12
  • 13. SPECIAL OFFERS - Premium membership - Seasonal offers - Discounts on major orders - Newsletter 13
  • 14. IMPROVED USABILITY - Different currencies - Suggestions of alternative products - Compare function - Single page check-out 14
  • 15. USER RATINGS/RECOMMENDATIONS - Users are able to rate products - Users can write recommendations - DJ/producer reviews 15
  • 16. 16
  • 17. EXPECTED SALES DATA Sales 6% Returning customers 34% One-off 30% customers Browsing only Abandonment rate 30% 17
  • 18. SUMMARY - Simplification - Social media - Attractiveness - Customer relations 18
  • 19. THANK YOU FOR YOUR ATTENTION Any questions? 19