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Video Feedback in Online Courses

                 Dr. Robin Kay
                Diana Petrarca
                     UOIT
                Oshawa, Canada


       Website: faculty.uoit.ca/kay/home
UOIT




• Started in 2003
• 6000+ Students
• Laptop based university
• Masters and PhD
  programs online
Overview
 Challenges in Online Assessment
 Why Use Video Feedback?
 Video Feedback Sample
 Creating Video Feedback
 Video Feedback Study
 Results
 Conclusions
Challenges in Online Assessment
 Time required
 Detail of feedback
 Format of text
 Clarity of message
 Student willingness to read
 feedback
 Tone of feedback (positive
 & negative)
Why Use Video Feedback?
 Time required                Might save time
 Detail of feedback           More detail
 Format of text               Easy format (just speak)
 Clarity of message           Clearer message
 Students willingness to      Novel, interesting,
 read feedback                personal
 Tone of feedback (positive   Tone of voice can help
 & negative)                  avoid misunderstandings
Video Feedback Sample
 Teaching assignment
 Students created a short
 teaching activity
 Given a checklist of items
 they needed to include
 Used checklist +
 assignment + audio
First Impressions
 Would students like this kind of feedback?
 What did you like?
 What do you think would be problematic?
Creating Video Feedback
1. Fill in checklist of required steps for assignment (there has
   to be a visual to comment on)
2. Use Jing (it’s free)
3. Send student the link or
   Save file and send student the file
Video Feedback Study
 37 pre-service teachers (K-6)
 2 assignments on lesson planning
   One given written feedback
   One give video feedback
   Average grade on both assignment equal
 Survey students (quantitative & qualitative)
   5 point Likert scale on 8items
 Interviewed instructor
Results - Survey
Item                                     Written   Video
1. Feedback was clear                    3.9       4.5 *
2. Feedback was detailed.                3.8       4.6 *
3. I read/listened to the feedback.      3.9       4.4 *
4. I learned from the feedback.          3.6       4.5 *
5. I understood where I could improve.   3.6       4.2 *
6. The feedback was more personal        2.5       4.3 *
7. I agreed with the feedback            3.7       4.4 *
8. I liked getting the feedback          2.6       3.9 *


* p < .001
Results- Advantages Written
Permanent
   “Written feedback seems to have this timeless quality because
   the response is written in stone.”
Shorter
   “Video feedback may be too long compared to the written.”
Accessible
   “Written feedback is much more easily accessible. Therefore
   reading it multiple times is not as onerous as listening/watching
   would be.”
Results- Advantages Video
Personal
   “It feels more personal – I really enjoyed it”
Tone
   “There were subtleties in tone and expression that would not
   have been otherwise understood”
Quantity
   “I just felt that I was provided with a lot more feedback than
   would be provided with written feedback”
Quality
   “Video feedback does provide enhanced feedback on
   assignments and allows the student to visually see where they
   lost marks on assignments.”
Results- Teacher on Written
Diplomacy
   Have to be careful in comments with adults
Generic
   Can do copy and paste with written (not video)
   Feedback more generic
Problems
   Ask students to come see me when there are
   problems (they don’t always come)
Results- Teacher on Video
 Quality of Feedback
     Gave much more feedback
     Felt much more personal with student – would not have written this down
     Felt more confident in giving accurate feedback, especially when the student had not done
     as well
     It was like a short “tutoring” period – could give mini-lessons
 Technical
     Concerned about quality of video at first
     If had to redo, forgot what was said originally –started to use pause
     Nervous about software – whether record was on at times
     Distractions could be more of a problem
     Would get tired and start slurring words
     Has to be concerned with tone if tired
     Still time consuming, tiring, but my hands did not hurt
     File sizes were a problem at times
Conclusions
Students
   More personal
   More detail
   Helped them learn more
Teacher
   More personal
   More detail
   More precise
   Technical challenges
Future Research - Resources
Future Research
   More data is needed from both students and teachers
   Open to partnership

Website
   faculty.uoit.ca/kay/vf
Contact Information
   robin.kay@uoit.ca

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Video Feedback in Online Courses

  • 1. Video Feedback in Online Courses Dr. Robin Kay Diana Petrarca UOIT Oshawa, Canada Website: faculty.uoit.ca/kay/home
  • 2. UOIT • Started in 2003 • 6000+ Students • Laptop based university • Masters and PhD programs online
  • 3. Overview Challenges in Online Assessment Why Use Video Feedback? Video Feedback Sample Creating Video Feedback Video Feedback Study Results Conclusions
  • 4. Challenges in Online Assessment Time required Detail of feedback Format of text Clarity of message Student willingness to read feedback Tone of feedback (positive & negative)
  • 5. Why Use Video Feedback? Time required Might save time Detail of feedback More detail Format of text Easy format (just speak) Clarity of message Clearer message Students willingness to Novel, interesting, read feedback personal Tone of feedback (positive Tone of voice can help & negative) avoid misunderstandings
  • 6. Video Feedback Sample Teaching assignment Students created a short teaching activity Given a checklist of items they needed to include Used checklist + assignment + audio
  • 7. First Impressions Would students like this kind of feedback? What did you like? What do you think would be problematic?
  • 8. Creating Video Feedback 1. Fill in checklist of required steps for assignment (there has to be a visual to comment on) 2. Use Jing (it’s free) 3. Send student the link or Save file and send student the file
  • 9. Video Feedback Study 37 pre-service teachers (K-6) 2 assignments on lesson planning One given written feedback One give video feedback Average grade on both assignment equal Survey students (quantitative & qualitative) 5 point Likert scale on 8items Interviewed instructor
  • 10. Results - Survey Item Written Video 1. Feedback was clear 3.9 4.5 * 2. Feedback was detailed. 3.8 4.6 * 3. I read/listened to the feedback. 3.9 4.4 * 4. I learned from the feedback. 3.6 4.5 * 5. I understood where I could improve. 3.6 4.2 * 6. The feedback was more personal 2.5 4.3 * 7. I agreed with the feedback 3.7 4.4 * 8. I liked getting the feedback 2.6 3.9 * * p < .001
  • 11. Results- Advantages Written Permanent “Written feedback seems to have this timeless quality because the response is written in stone.” Shorter “Video feedback may be too long compared to the written.” Accessible “Written feedback is much more easily accessible. Therefore reading it multiple times is not as onerous as listening/watching would be.”
  • 12. Results- Advantages Video Personal “It feels more personal – I really enjoyed it” Tone “There were subtleties in tone and expression that would not have been otherwise understood” Quantity “I just felt that I was provided with a lot more feedback than would be provided with written feedback” Quality “Video feedback does provide enhanced feedback on assignments and allows the student to visually see where they lost marks on assignments.”
  • 13. Results- Teacher on Written Diplomacy Have to be careful in comments with adults Generic Can do copy and paste with written (not video) Feedback more generic Problems Ask students to come see me when there are problems (they don’t always come)
  • 14. Results- Teacher on Video Quality of Feedback Gave much more feedback Felt much more personal with student – would not have written this down Felt more confident in giving accurate feedback, especially when the student had not done as well It was like a short “tutoring” period – could give mini-lessons Technical Concerned about quality of video at first If had to redo, forgot what was said originally –started to use pause Nervous about software – whether record was on at times Distractions could be more of a problem Would get tired and start slurring words Has to be concerned with tone if tired Still time consuming, tiring, but my hands did not hurt File sizes were a problem at times
  • 15. Conclusions Students More personal More detail Helped them learn more Teacher More personal More detail More precise Technical challenges
  • 16. Future Research - Resources Future Research More data is needed from both students and teachers Open to partnership Website faculty.uoit.ca/kay/vf Contact Information robin.kay@uoit.ca