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The Mobile Museum Experience: 
 Inform, Reward & Connect Me 
We use our mobile devices for informaAon: 




      Get the       Answer     Find places 
    latest news    quesAons    and things 
We also use our mobile devices 




   To Stay           To Pass the Time 
  Connected            (Reward Me)  




To Customize info       To Shop 
Data CollecAon 

Which audiences are you 
trying to reach? 

What kind of experience do they want 
and expect? 

What do they care about at your 
museum? What do they want to know? 
Content & Resources 

How much content do you have that you 
can repurpose? 

How much content will you need to 
create? 

How much funding and other resources 
are available to create the app now? 

What’s your plan for updaAng the app? 
Cabinet of Wonder in My Pocket 
     Love Art              Dinosaurs                How It Is 




 NaAonal Gallery         American Museum           Tate Modern 
                         of Natural History 
THE ADVANTAGES OF A MOBILE APP 
•  Gives me a self‐contained experience 
•  Designed to be consumed on my mobile device 
•  Accessible anywhere any Ame  




         •  Your app icon is always visible in my space 
         •  You can push noAficaAons and updates to me 
         •  Your sponsors have direct access to my aYenAon 
         •  You can moneAze your applicaAon 
Engaging, InformaAve, Rewarding 
Experiences: 

  Content that interests me 
  Compelling Storyline 
  Short segments for convenience 
  Updates to content 
  Personalized noAficaAons 
  Share comments & content 



 Yours, Vincent 
 TwiYer 
Engaging, InformaAve, Rewarding 
Experiences: 

  LocaAon awareness 
  Music & sound effects 
  Surveys or polls 
  CollaboraAve AcAviAes 
  Games 




iAfrica 
Exquisite Clock 
Audience 




Experience 




Content 



Update Plan 
Robin White Owen 
www.mediacombo.net 
TwiYer.com/rocombo 




The image on the opening slide  
is of the installaAon Mirror Mirror, 
by Jason Bruges in the John 
Madjeski Garden at the  
Victoria & Albert Museum,  
part of the Decode: Digital Design  
exhibiAon.  

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Mobile museum talk