BPO to India Group 6: Key Benefits and Considerations

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BPO to India Group 6: Rishi Kumar Navneet Katoch S. Anil Rao Deepak Tenja

Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]

What is BPO? ,[object Object],[object Object],[object Object]

BPO Categories ,[object Object],[object Object],[object Object]

Key Terms ,[object Object],[object Object],[object Object],[object Object]

BPO to India ,[object Object],[object Object],[object Object],[object Object]

Statistics of the Future The main revenue areas for Indian BPO companies . Indian revenues from BPO are estimated to have grown 107 per cent to $ 583 million.

Statistics of the Future Comparison of India Vs US BPO operating costs

Capabilities: Why go to India? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Rules to Follow: What to Outsource ,[object Object],[object Object],[object Object],[object Object]

Rules to Follow: What Not to Outsource ,[object Object],[object Object],[object Object],[object Object]

Rules to Follow: BPO Guidelines ,[object Object],[object Object],[object Object],[object Object]

Pros of BPO ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Cons of BPO ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Conclusion ,[object Object],[object Object],[object Object],[object Object]

Sources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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