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Unit 4 ethics in the workplace

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ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE INTRODUCTIONINTRODUCTION Work Ethics:Work Ethics: A group of moral principles,A group of moral principles, standards of behavior, or setstandards of behavior, or set of values regarding properof values regarding proper conduct in the workplaceconduct in the workplace
ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE Relationships at WorkRelationships at Work Management/owner towardManagement/owner toward client/customerclient/customer Management/owner towardManagement/owner toward employeesemployees Employee toward Employer,Employee toward Employer, Co-workers, CustomersCo-workers, Customers
ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE Business AbuseBusiness Abuse Any :Any : illegalillegal unethicalunethical irresponsible Act doneirresponsible Act done against an Employeragainst an Employer
ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE Results of BusinessResults of Business AbuseAbuse Higher pricesHigher prices Business FailureBusiness Failure Fewer JobsFewer Jobs Unpleasant WorkingUnpleasant Working ConditionsConditions
ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE A. Examples of BusinessA. Examples of Business AbuseAbuse StealingStealing MerchandiseMerchandise MoneyMoney * Shoplift *Kickback* Shoplift *Kickback * Conflict of Interest* Conflict of Interest * Unauthorized Discounts* Unauthorized Discounts TimeTime
ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE A. Examples of BusinessA. Examples of Business Abuse (Continued)Abuse (Continued) VandalismVandalism Falsify RecordsFalsify Records Break ConfidentialityBreak Confidentiality Ignore Safety RulesIgnore Safety Rules MisrepresentMisrepresent MerchandiseMerchandise
ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE A. Examples of BusinessA. Examples of Business Abuse (Continued)Abuse (Continued) Poor Client ServicePoor Client Service Irresponsible BehaviorIrresponsible Behavior AddictionsAddictions ** drugsdrugs * alcohol* alcohol * tobacco* tobacco
ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE A. Examples of BusinessA. Examples of Business Abuse (Continued)Abuse (Continued) GossipGossip ** Causes poor workCauses poor work environment (morale)environment (morale) * Lowers Productivity* Lowers Productivity
ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE 1111 Harassment of Co-wks orHarassment of Co-wks or ClientsClients **Unwelcome sexualUnwelcome sexual advancesadvances * Compliance as* Compliance as condition of employmentcondition of employment * Interferes w/ wk* Interferes w/ wk performance throughperformance through intimidationintimidation
ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE How Do We RationalizeHow Do We Rationalize Business Abuse?Business Abuse? Everybody does itEverybody does it The co. wonThe co. won’’t miss itt miss it The co. overchargesThe co. overcharges II’’m not paid enoughm not paid enough The co. doesnThe co. doesn’’t deservet deserve my loyaltymy loyalty
ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE C. How EmployersC. How Employers Respond to BusinessRespond to Business AbuseAbuse Increase SecurityIncrease Security ** loss prevention mgmt.loss prevention mgmt. * surveillance* surveillance * Networks/Helplines* Networks/Helplines * threats of prosecution* threats of prosecution
ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE C. How EmployersC. How Employers Respond to BusinessRespond to Business Abuse (Continued)Abuse (Continued) Increase EmployeeIncrease Employee LoyaltyLoyalty ** fair wages & benefitsfair wages & benefits * fair/consistent treatment* fair/consistent treatment * recognition for good wk* recognition for good wk * foster family climate* foster family climate
ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE D. As Employees, WhatD. As Employees, What Are Our Choices?Are Our Choices? Ignore Business AbuseIgnore Business Abuse Rationalize it awayRationalize it away Speak UpSpeak Up Discuss to Clarify IssuesDiscuss to Clarify Issues Blow the Whistle!Blow the Whistle!
ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE E. If YouE. If You’’re Unsure -re Unsure - Before You Act -- ASK:Before You Act -- ASK: Is this legal?Is this legal? Is it against co. policy?Is it against co. policy? Could the action causeCould the action cause loss or harm to anyone?loss or harm to anyone? If everyone I knew sawIf everyone I knew saw me, would I feelme, would I feel uncomfortable?uncomfortable?

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Unit 4 ethics in the workplace

  • 1. ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE INTRODUCTIONINTRODUCTION Work Ethics:Work Ethics: A group of moral principles,A group of moral principles, standards of behavior, or setstandards of behavior, or set of values regarding properof values regarding proper conduct in the workplaceconduct in the workplace
  • 2. ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE Relationships at WorkRelationships at Work Management/owner towardManagement/owner toward client/customerclient/customer Management/owner towardManagement/owner toward employeesemployees Employee toward Employer,Employee toward Employer, Co-workers, CustomersCo-workers, Customers
  • 3. ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE Business AbuseBusiness Abuse Any :Any : illegalillegal unethicalunethical irresponsible Act doneirresponsible Act done against an Employeragainst an Employer
  • 4. ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE Results of BusinessResults of Business AbuseAbuse Higher pricesHigher prices Business FailureBusiness Failure Fewer JobsFewer Jobs Unpleasant WorkingUnpleasant Working ConditionsConditions
  • 5. ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE A. Examples of BusinessA. Examples of Business AbuseAbuse StealingStealing MerchandiseMerchandise MoneyMoney * Shoplift *Kickback* Shoplift *Kickback * Conflict of Interest* Conflict of Interest * Unauthorized Discounts* Unauthorized Discounts TimeTime
  • 6. ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE A. Examples of BusinessA. Examples of Business Abuse (Continued)Abuse (Continued) VandalismVandalism Falsify RecordsFalsify Records Break ConfidentialityBreak Confidentiality Ignore Safety RulesIgnore Safety Rules MisrepresentMisrepresent MerchandiseMerchandise
  • 7. ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE A. Examples of BusinessA. Examples of Business Abuse (Continued)Abuse (Continued) Poor Client ServicePoor Client Service Irresponsible BehaviorIrresponsible Behavior AddictionsAddictions ** drugsdrugs * alcohol* alcohol * tobacco* tobacco
  • 8. ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE A. Examples of BusinessA. Examples of Business Abuse (Continued)Abuse (Continued) GossipGossip ** Causes poor workCauses poor work environment (morale)environment (morale) * Lowers Productivity* Lowers Productivity
  • 9. ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE 1111 Harassment of Co-wks orHarassment of Co-wks or ClientsClients **Unwelcome sexualUnwelcome sexual advancesadvances * Compliance as* Compliance as condition of employmentcondition of employment * Interferes w/ wk* Interferes w/ wk performance throughperformance through intimidationintimidation
  • 10. ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE How Do We RationalizeHow Do We Rationalize Business Abuse?Business Abuse? Everybody does itEverybody does it The co. wonThe co. won’’t miss itt miss it The co. overchargesThe co. overcharges II’’m not paid enoughm not paid enough The co. doesnThe co. doesn’’t deservet deserve my loyaltymy loyalty
  • 11. ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE C. How EmployersC. How Employers Respond to BusinessRespond to Business AbuseAbuse Increase SecurityIncrease Security ** loss prevention mgmt.loss prevention mgmt. * surveillance* surveillance * Networks/Helplines* Networks/Helplines * threats of prosecution* threats of prosecution
  • 12. ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE C. How EmployersC. How Employers Respond to BusinessRespond to Business Abuse (Continued)Abuse (Continued) Increase EmployeeIncrease Employee LoyaltyLoyalty ** fair wages & benefitsfair wages & benefits * fair/consistent treatment* fair/consistent treatment * recognition for good wk* recognition for good wk * foster family climate* foster family climate
  • 13. ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE D. As Employees, WhatD. As Employees, What Are Our Choices?Are Our Choices? Ignore Business AbuseIgnore Business Abuse Rationalize it awayRationalize it away Speak UpSpeak Up Discuss to Clarify IssuesDiscuss to Clarify Issues Blow the Whistle!Blow the Whistle!
  • 14. ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE E. If YouE. If You’’re Unsure -re Unsure - Before You Act -- ASK:Before You Act -- ASK: Is this legal?Is this legal? Is it against co. policy?Is it against co. policy? Could the action causeCould the action cause loss or harm to anyone?loss or harm to anyone? If everyone I knew sawIf everyone I knew saw me, would I feelme, would I feel uncomfortable?uncomfortable?