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Hotel & Event Profit
                  Congress of Hotel Business
          5-6 October 2006, Hyatt Regency Hotel, Warsaw


       Future of the Hotel Industry
           Michael Widmann, PKF hotelexperts, Wien



www.pkfhotels.com
PKF hotelexperts Vienna

                    •   part of PKF (with more than 500 locations worldwide,
                        including 20 hotel consulting offices)
                    •   specialised in: feasibility studies, valuation (single assets
                        and portfolios), operator selection, negotiation of
                        management/lease contracts, project development
                        consulting, architectural consulting
                    •   focus of PKF hotelexperts Vienna on hotels/hotel projects
                        in Central/Eastern Europe




www.pkfhotels.com
Global growth markets

                    •   China (Shanghai...)

                    •   Russia (Moscow...)

                    •   Gulf (Dubai...)

                    •   India

                    •   Eastern Europe

                    •   regions with gas/oil/natural resources (Kazakhstan,
                        Azerbaijan, Sudan etc.)

                    •   coasts (beaches/warm weather/year-round potential)

                    •   gambling areas (Las Vegas, New Orleans, Macau)

                    •   cruises
www.pkfhotels.com
Challenges regarding hotel real estate

                    •   lack of possibilities for alternative use

                    •   in many countries: lower rent in comparison to office
                        buildings - but higher investment per sqm

                    •   hotels' return on investment depends on category (five
                        star hotels generally have lowest ROI)

                    •   long start-up phase of hotels

                    •   shorter (re) investment cycles

                    •   growing expectations of hotel guests (especially
                        regarding resorts)




www.pkfhotels.com
General hospitality industry trends

                    •   separation of hotel real estate and management

                    •   hotel groups listed on stock exchanges

                    •   sale of assets by hotel groups

                    •   mergers & acquisitions

                    •   international investors, private equity funds etc. on
                        buying spree (especially from UK, USA, Arab
                        countries)

                    •   professionalised operations (yield management,
                        controlling, benchmarking etc.)




www.pkfhotels.com
Demand trends

                    •   continuing trend towards short vacations & spontaneous
                        decisions

                    •   event-oriented leisure planning

                    •   cheap, cheap, cheap or luxurious, luxurious, luxurious

                    •   city hotels: efficient & functional

                    •   resort hotels: romantic & sensual




www.pkfhotels.com
Supply trends

                    •   all-inclusive offers

                    •   growing variety of accomodation options (serviced
                        apartments, budget hotels, design hotels etc.)

                    •   price, price, price or service, service, service

                    •   usual classification becomes obsolete

                    •   differing products for short and long stays

                    •   specialised wellness offers

                    •   focused investments: USPs instead of covering all
                        bases



www.pkfhotels.com
Hotel types

                                                                                        senior c. hotel
                                                               sport hotel
                                airport hotel
                                                        economy hotel                   spa hotel
                                   budget hotel
                      luxury hotel                                 boarding house
                                            grand hotel
                                                                                         resort hotel
                     businesshotel
                                          womens' hotel                   art hotel
                                                    hospital hotel
                            country hotel                                         pavillon hotel
                     all-suites hotel        atrium hotel
                                                                        design hotel
                         childrens' hotel           baby hotel
                                                                                vacation villas
                                            motel

                         family hotel                   apartment hotel                 railway hotel

                                        seminar hotel                .......... hotel
                      club hotel

www.pkfhotels.com
Changes regarding contracts

                    •   major international hotel groups do not want to sign
                        lease contracts

                    •   if lease contracts are signed, they usually carry
                        significant restrictions (cap clause, term limitation, ...)
                        and unfavourable conditions for owner

                    •   growing trend toward management contracts

                    •   number of franchise contracts growing (but high costs;
                        also: significant risk if concept without proven success)

                    •   hot trend: shared ownership concepts (time sharing,
                        fractional owbership) and sale & lease-back options




www.pkfhotels.com
Success factors

                    •   competitive environment (other hotels or markets)

                    •   general environment (demographical, economical,
                        social, cultural and political factors)

                    •   competence, qualification and motivation of
                        management and employees

                    •   marketing & technological know-how

                    •   image of hotel and its brand

                    •   access to distribution channels

                    •   long-term (cyclical and other) developments

                    •   good or bad luck

www.pkfhotels.com
Success factor: intelligent overall planning

                                                      kitchen



                                             FOOD & BEVERAGE


                                            restau-             bar
                                             rants

                       MEETINGS &                                                wellness
                                                                                                    sports
                        EVENTS
                                                                        pool
                                    foyer                             solarium
                                                                       sauna
                                                                                   SPA
                                                      LOBBY
                                                                           reception            fitness
                                                recep-
                                                 tion            SHOPS
                                                                                       beauty


                          PARKING




                                                          ROOMS




www.pkfhotels.com
Success factor: intelligent room's layout

                    •   good ideas and bad ideas




www.pkfhotels.com
Market potentials

                    •   hotel investments with an eye on operating costs
                        (staffing, energy, water, maintenance)

                    •   avoidance of unnecessary facilities and services

                    •   strong focus on main target groups

                    •   innovative lifestyle products in all segments

                    •   specialised/differentiated wellness offer

                    •   hotels with USP/quot;photo opportunityquot;




www.pkfhotels.com
Growth of global chains

                    •   the big get bigger...

                                        country   hotels           rooms
  1 InterContinental              UK                       3.520     536.318
  2 Wyndham                       USA                      6.403     518.435
  3 Marriott                      USA                      2.656     479.882
  4 Accor                         France                   3.894     453.403
  5 Choice                        USA                      4.810     388.618
  6 Hilton                        USA                      2.161     349.965
  7 Best Western                  USA                      4.110     310.245
  8 Starwood                      USA                       748      229.247
  9 Carlson                       USA                       881      147.624
10 Hyatt                          USA                       412        99.364

www.pkfhotels.com
Strategies of growth for hotel groups

                    •   mergers & acquisitions

                    •   franchising (except luxury segment)

                    •   management contracts (instead of lease contracts &
                        ownership)

                    •   liquidity through divestments (sale & manage-back)

                    •   shared ownership projects

                    •   market & product segmentation strategies

                    •   global branding




www.pkfhotels.com
Phases of hotel development in CEE

                    •   #1: 4* hotels in Warsaw, Budapest, Prague

                    •   #2: 4* hotels in Bucharest, Sofia, Bratislava, Zagreb,
                        Moscow, St. Petersburg etc.

                    •   #3: 3/4* hotels in main Central European cities

                    •   #4: 5* hotels in Budapest, Prague, Moscow & St. P.

                    •   #5: 3/4* in major cities in Russia/Ukraine

                    •   #6: 4* hotels in Tblissi, Baku, Almaty, Astana, ...

                    •   #7: budget hotels in Poland, followed by other
                        countries

                    •   #8: lifestyle hotels in CEE

www.pkfhotels.com
Hottest CEE markets

                        from the perspective of a hotel group development
                        manager:

                    •   Moscow

                    •   Kiev

                    •   St. Petersburg

                    •   secondary cities in Russia (and partially Ukraine)

                    •   coast of Croatia & Montenegro

                    •   quot;Stansquot; (especially Kazakhstan) & Caucasus region

                    •   secondary cities in Poland, Czech Republic, Hungary,
                        Bulgaria, Romania

www.pkfhotels.com
Development opportunities in Poland

                    •   one 5*+ hotel in Warsaw

                    •   selected mid-segment (2/3*) hotels in Warsaw

                    •   budget hotels in all Polish cities

                    •   mid-segment hotels in secondary Polish cities

                    •   4* resort hotels in selected tourism destinations




www.pkfhotels.com
How to earn good money with hotels in Poland?

                    •   stay away from 4/5* hotel projects in Warsaw for the
                        next five years
                    •   invest in budget hotels (multi property development
                        necessary) in Warsaw and in all secondary cities
                    •   invest in no-frills mid-segment hotels in major
                        secondary cities
                    •   lifestyle and design-oriented products in all segments
                    •   develop shared ownership/sale & lease-back projects
                        in key tourism destinations (Sopot, Krakow, ...)
                    •   select hotel groups and brands which fulfil future
                        expectations
                    •   keep an eye on investment expenditures & planning
www.pkfhotels.com
Key issues to influence success

                    •   select right partners

                    •   plan intelligently

                    •   control costs

                    •   make product sexy




www.pkfhotels.com
Contact info

                     Michael Widmann


                     PKF hotelexperts GmbH

                     Hegelgasse 8
                     1010 Vienna
                     Austria


                     telephone   +43 1 5120707
                     facsimile   +43 1 5120607
                     e-mail      michael.widmann@pkfhotels.com
                     internet    www.pkfhotels.com



www.pkfhotels.com

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Pkf Hotelexperts Presentation 2006

  • 1. Hotel & Event Profit Congress of Hotel Business 5-6 October 2006, Hyatt Regency Hotel, Warsaw Future of the Hotel Industry Michael Widmann, PKF hotelexperts, Wien www.pkfhotels.com
  • 2. PKF hotelexperts Vienna • part of PKF (with more than 500 locations worldwide, including 20 hotel consulting offices) • specialised in: feasibility studies, valuation (single assets and portfolios), operator selection, negotiation of management/lease contracts, project development consulting, architectural consulting • focus of PKF hotelexperts Vienna on hotels/hotel projects in Central/Eastern Europe www.pkfhotels.com
  • 3. Global growth markets • China (Shanghai...) • Russia (Moscow...) • Gulf (Dubai...) • India • Eastern Europe • regions with gas/oil/natural resources (Kazakhstan, Azerbaijan, Sudan etc.) • coasts (beaches/warm weather/year-round potential) • gambling areas (Las Vegas, New Orleans, Macau) • cruises www.pkfhotels.com
  • 4. Challenges regarding hotel real estate • lack of possibilities for alternative use • in many countries: lower rent in comparison to office buildings - but higher investment per sqm • hotels' return on investment depends on category (five star hotels generally have lowest ROI) • long start-up phase of hotels • shorter (re) investment cycles • growing expectations of hotel guests (especially regarding resorts) www.pkfhotels.com
  • 5. General hospitality industry trends • separation of hotel real estate and management • hotel groups listed on stock exchanges • sale of assets by hotel groups • mergers & acquisitions • international investors, private equity funds etc. on buying spree (especially from UK, USA, Arab countries) • professionalised operations (yield management, controlling, benchmarking etc.) www.pkfhotels.com
  • 6. Demand trends • continuing trend towards short vacations & spontaneous decisions • event-oriented leisure planning • cheap, cheap, cheap or luxurious, luxurious, luxurious • city hotels: efficient & functional • resort hotels: romantic & sensual www.pkfhotels.com
  • 7. Supply trends • all-inclusive offers • growing variety of accomodation options (serviced apartments, budget hotels, design hotels etc.) • price, price, price or service, service, service • usual classification becomes obsolete • differing products for short and long stays • specialised wellness offers • focused investments: USPs instead of covering all bases www.pkfhotels.com
  • 8. Hotel types senior c. hotel sport hotel airport hotel economy hotel spa hotel budget hotel luxury hotel boarding house grand hotel resort hotel businesshotel womens' hotel art hotel hospital hotel country hotel pavillon hotel all-suites hotel atrium hotel design hotel childrens' hotel baby hotel vacation villas motel family hotel apartment hotel railway hotel seminar hotel .......... hotel club hotel www.pkfhotels.com
  • 9. Changes regarding contracts • major international hotel groups do not want to sign lease contracts • if lease contracts are signed, they usually carry significant restrictions (cap clause, term limitation, ...) and unfavourable conditions for owner • growing trend toward management contracts • number of franchise contracts growing (but high costs; also: significant risk if concept without proven success) • hot trend: shared ownership concepts (time sharing, fractional owbership) and sale & lease-back options www.pkfhotels.com
  • 10. Success factors • competitive environment (other hotels or markets) • general environment (demographical, economical, social, cultural and political factors) • competence, qualification and motivation of management and employees • marketing & technological know-how • image of hotel and its brand • access to distribution channels • long-term (cyclical and other) developments • good or bad luck www.pkfhotels.com
  • 11. Success factor: intelligent overall planning kitchen FOOD & BEVERAGE restau- bar rants MEETINGS & wellness sports EVENTS pool foyer solarium sauna SPA LOBBY reception fitness recep- tion SHOPS beauty PARKING ROOMS www.pkfhotels.com
  • 12. Success factor: intelligent room's layout • good ideas and bad ideas www.pkfhotels.com
  • 13. Market potentials • hotel investments with an eye on operating costs (staffing, energy, water, maintenance) • avoidance of unnecessary facilities and services • strong focus on main target groups • innovative lifestyle products in all segments • specialised/differentiated wellness offer • hotels with USP/quot;photo opportunityquot; www.pkfhotels.com
  • 14. Growth of global chains • the big get bigger... country hotels rooms 1 InterContinental UK 3.520 536.318 2 Wyndham USA 6.403 518.435 3 Marriott USA 2.656 479.882 4 Accor France 3.894 453.403 5 Choice USA 4.810 388.618 6 Hilton USA 2.161 349.965 7 Best Western USA 4.110 310.245 8 Starwood USA 748 229.247 9 Carlson USA 881 147.624 10 Hyatt USA 412 99.364 www.pkfhotels.com
  • 15. Strategies of growth for hotel groups • mergers & acquisitions • franchising (except luxury segment) • management contracts (instead of lease contracts & ownership) • liquidity through divestments (sale & manage-back) • shared ownership projects • market & product segmentation strategies • global branding www.pkfhotels.com
  • 16. Phases of hotel development in CEE • #1: 4* hotels in Warsaw, Budapest, Prague • #2: 4* hotels in Bucharest, Sofia, Bratislava, Zagreb, Moscow, St. Petersburg etc. • #3: 3/4* hotels in main Central European cities • #4: 5* hotels in Budapest, Prague, Moscow & St. P. • #5: 3/4* in major cities in Russia/Ukraine • #6: 4* hotels in Tblissi, Baku, Almaty, Astana, ... • #7: budget hotels in Poland, followed by other countries • #8: lifestyle hotels in CEE www.pkfhotels.com
  • 17. Hottest CEE markets from the perspective of a hotel group development manager: • Moscow • Kiev • St. Petersburg • secondary cities in Russia (and partially Ukraine) • coast of Croatia & Montenegro • quot;Stansquot; (especially Kazakhstan) & Caucasus region • secondary cities in Poland, Czech Republic, Hungary, Bulgaria, Romania www.pkfhotels.com
  • 18. Development opportunities in Poland • one 5*+ hotel in Warsaw • selected mid-segment (2/3*) hotels in Warsaw • budget hotels in all Polish cities • mid-segment hotels in secondary Polish cities • 4* resort hotels in selected tourism destinations www.pkfhotels.com
  • 19. How to earn good money with hotels in Poland? • stay away from 4/5* hotel projects in Warsaw for the next five years • invest in budget hotels (multi property development necessary) in Warsaw and in all secondary cities • invest in no-frills mid-segment hotels in major secondary cities • lifestyle and design-oriented products in all segments • develop shared ownership/sale & lease-back projects in key tourism destinations (Sopot, Krakow, ...) • select hotel groups and brands which fulfil future expectations • keep an eye on investment expenditures & planning www.pkfhotels.com
  • 20. Key issues to influence success • select right partners • plan intelligently • control costs • make product sexy www.pkfhotels.com
  • 21. Contact info Michael Widmann PKF hotelexperts GmbH Hegelgasse 8 1010 Vienna Austria telephone +43 1 5120707 facsimile +43 1 5120607 e-mail michael.widmann@pkfhotels.com internet www.pkfhotels.com www.pkfhotels.com