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Roger Willcocks Screen Pages 50 ways to improve your sales with Magento
[object Object],[object Object],[object Object],[object Object],@screenpages [email_address]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
About you ,[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
But first…measure ,[object Object],[object Object],[object Object]
Google Analytics
Whatusersdo & attentionwizard £50 of dynamite
Survey on order confirmation ,[object Object],[object Object],[object Object]
Getting new customers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Getting new customers Source of traffic % of visitors Bounce rate Conversion rate Search engines 65.9% 31.9% 2.06% Direct 15.1% 30.2% 3.2% Referrals 11.9% 31.2% 1.7% Email 7.5% 22.1% 3.4% Know us 44%
SEO tips ,[object Object],[object Object],[object Object],[object Object],[object Object],Google: “link building screen pages”
Google Sitemap & Product Search
Content  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social Media ,[object Object],[object Object],[object Object],[object Object],[object Object]
How to measure SEO ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],SEO – holy grail?
SEO – the truth ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],Offline marketing
Where do visitors land? i.e.. not on the home page Landing page % landings bounce% Home page 39% 17% Category page 22% 31% Product page 19% 56%
Engaging customers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Special case: category pages ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
 
 
Write great copy ,[object Object]
Persuading them to buy ,[object Object]
Meet your competitors
What makes a good proposition? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Persuading folk to buy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customer service Source:: E-consultancy
Work on delivery options ,[object Object],[object Object],[object Object],[object Object]
 
Reviews & ratings Onsite or offsite
Making it simple to purchase ,[object Object],[object Object],[object Object],[object Object]
Packaging
Making it simple to purchase ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
Abandonned basket chaser
Getting them to come back ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Five fundamentals ,[object Object],[object Object],[object Object],[object Object],[object Object],“ A goal without a plan is just a wish”
Planning taps you can turn New customers Returning customers Visits/traffic sources % increase % increase Orders/conversions % increase % increase Average order values % increase % increase
 
Ling’s Cars £35m ,[object Object]
Questions ,[object Object],[object Object],[object Object]

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Meet Magento UK 2011 50 ways to improve your sales