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UFI Global CEO Forum - Ronnie Overgoor
Sunday, February 6, 2011
Sunday, February 6, 2011
Agenda

                  Food for thought

                  Some Facts and Figures

                  Why not use Social Media

                  Why use Social Media

                  What to do?

                  ROI

Sunday, February 6, 2011
Food for thought ...




Sunday, February 6, 2011
Sunday, February 6, 2011
Sergey Brin
                              Co-founder of Google
                                Founded in 1997
                                  37 Years old
                           Personal capital 17.5 billion
                               24000 Employees
                            $ 7.29 Billion Profit (Q4)



Sunday, February 6, 2011
Sunday, February 6, 2011
Steve Chen
                            Co-Founder You Tube
                               Founded in 2005
                                 32 Years old
                       Sold for $ 1.65 billion to Google




Sunday, February 6, 2011
Sunday, February 6, 2011
Jack Dorsey
                            Founder Twitter
                              34 Years old
                            Founded in 2006
                           Went public in 2008
                           Value $ 1.6 billion




Sunday, February 6, 2011
Sunday, February 6, 2011
Mark Zuckerberg
                               Founder facebook
                               Founded in 2004
                                 26 Years old
                           Personal capital $ 7 Billion
                           More than 0.5 billion users
                              8% Total US traffic



Sunday, February 6, 2011
The online world is created by young internet
               entrepreneurs, not by the corporates.
                              Conclusion One




Sunday, February 6, 2011
The biggest media companies don’t create
                   media themselves, that’s been done by us.
                                   Conclusion Two




Sunday, February 6, 2011
It’s a new playing field
                                 Conclusion Three




Sunday, February 6, 2011
Facts and Figures




Sunday, February 6, 2011
Source: comscore.com
                           Differences in Social Media platforms
                                 Use differences when operating globally
Sunday, February 6, 2011
Social Media Traffic Europe

Sunday, February 6, 2011
Marketers Europe
                           Source: http://www.alterian.com/resources/research/Alterian-Annual-Survey-Results-2010/


Sunday, February 6, 2011
About you


                  Although social media is seen by 47% of those surveyed as providing significant
                  ROI in the promotion of an event, 69% of respondents do not have the means
                  to measure its impact.

                  While exhibition and event marketers continue to look for innovative digital
                  media to engage audiences, interestingly, e-mail marketing (85%) is perceived
                  as the tactic that provides the greatest ROI in the marketing of an event.


                                                                    Source: Center for Exhibition Industry Research
Sunday, February 6, 2011
Do you have a cohesive digital marketing strategy for your events?
                           Source: Digital + Exhibiting Marketing Insights 2010 - by Ceir
Sunday, February 6, 2011
Are you able to quantify the ROI for your social media tactics?
                           Source: Digital + Exhibiting Marketing Insights 2010 - by Ceir
Sunday, February 6, 2011
Source: comscore.com
                              The world is getting mobile connected
                    Tablets and Smartphones: More than 50% of all computers are no computers anymore
Sunday, February 6, 2011
Monitor more than 22.000 Dell-related topic posts
           Daily mentions of Dell on Twitter alone have greater reach than combined ciculation op top 12 daily newspapers

Sunday, February 6, 2011
Percentage of companies who have acquired a customer from that channel
                                    Differences between btb and btc

Sunday, February 6, 2011
Source: Inbound Marketing Summit
                      In next 3 years, social media will start to drive more value than seo
                           E-mail marketing under pressure - Interruptive / Deliverability issues / Careful with permissions

Sunday, February 6, 2011
Most ‘liked’ Facebook page types
                               Convention Centers - Position #21

Sunday, February 6, 2011
Why not use Social Media?




Sunday, February 6, 2011
Cause you think it’s one big hype

Sunday, February 6, 2011
“Tsss....show me the business case”

Sunday, February 6, 2011
I don’t want it in my office!

Sunday, February 6, 2011
...and you’re not the only one..

Sunday, February 6, 2011
“Cause internet is dangerous, stupid and I don’t like it anyway”

Sunday, February 6, 2011
Sunday, February 6, 2011
Why do use Social Media?




Sunday, February 6, 2011
1. Your people want it




Sunday, February 6, 2011
9% more productive
                           University of Melbourne study
Sunday, February 6, 2011
2. To Network.




Sunday, February 6, 2011
To network.

Sunday, February 6, 2011
Work to do ...

Sunday, February 6, 2011
To network or not to network....that’s the question

Sunday, February 6, 2011
3. Direct reach.




Sunday, February 6, 2011
Direct reach.
                           + 4000 direct contacts
Sunday, February 6, 2011
Direct reach.

Sunday, February 6, 2011
Direct reach.

Sunday, February 6, 2011
Targeted reach.
                                Groups
Sunday, February 6, 2011
4. Promotion.




Sunday, February 6, 2011
To promote your events
                                  On LinkedIn
Sunday, February 6, 2011
And to promote your events
                                    On Facebook
Sunday, February 6, 2011
And to promote your events
                                    On Twitter
Sunday, February 6, 2011
Why promote there?
                           Cause it’s crowdy with people and you have targeted reach
Sunday, February 6, 2011
5. Distribution of your content.




Sunday, February 6, 2011
Distribution of your content.

Sunday, February 6, 2011
Distribution of your content.

Sunday, February 6, 2011
Distribution of your content.

Sunday, February 6, 2011
Distribution of your content.

Sunday, February 6, 2011
Distribution of your content.

Sunday, February 6, 2011
Distribution of your content.

Sunday, February 6, 2011
Distribution of your content.

Sunday, February 6, 2011
Distribution of your content.
                                    all about sharing
Sunday, February 6, 2011
6. SMO / Search.




Sunday, February 6, 2011
Google loves Social Media

Sunday, February 6, 2011
Search is more than Google

Sunday, February 6, 2011
Search is more than Google

Sunday, February 6, 2011
You Tube is Search Engine #2
                                     Searchstories
Sunday, February 6, 2011
And there’s much to win
                                   within a day
Sunday, February 6, 2011
And there’s much to win
                                   within a day
Sunday, February 6, 2011
I could have done the same on Facebook in a minute

Sunday, February 6, 2011
More reasons why to use social media?




Sunday, February 6, 2011
7. Cause CRM is hard




Sunday, February 6, 2011
And it’s replaced by VRM
            it’s cheaper and easier; everybody updates his data, shares interests and tells what he/she is doing
Sunday, February 6, 2011
8. Functionalities




Sunday, February 6, 2011
Social Single Logon

Sunday, February 6, 2011
Location based services

Sunday, February 6, 2011
Complete Event Sites
                                  for free
Sunday, February 6, 2011
550.000 apps
                               for free
Sunday, February 6, 2011
9. Research




Sunday, February 6, 2011
Tweetdeck
                           Keep track of the Buzz
Sunday, February 6, 2011
Company Data

Sunday, February 6, 2011
Company Data

Sunday, February 6, 2011
Company Data

Sunday, February 6, 2011
Company Data

Sunday, February 6, 2011
Company Data

Sunday, February 6, 2011
What to do?




Sunday, February 6, 2011
Sunday, February 6, 2011
Hire/create expertise and build up knowledge
                                         Find your internal heroes
Sunday, February 6, 2011
Define a strategy
                           Carefully integrated into a wider strategy
Sunday, February 6, 2011
Redefine old formulas and budgets
                                     CRM / Websites / IT
Sunday, February 6, 2011
Quit expensive Event Sites
                                  Create social hubs
Sunday, February 6, 2011
Quit expensive Event Sites
                                  Create social hubs
Sunday, February 6, 2011
ROI




Sunday, February 6, 2011
Define success metrix
                              Source: KingFishMedia
Sunday, February 6, 2011
Define success metrix
                              Source: KingFishMedia
Sunday, February 6, 2011
Financial: Has revenue or profit
                           increased or costs decreased?

                           Brand: Have consumer attitudes
                           about the brand improved?

                           Risk Management: Is the
                           organization better prepared to note
                           and respond to attacks or problems
                           that affect reputation?

                           Digital: Has the company enhanced
                           its owned and earned digital assets




                                                  Define success metrix
                                                              Source: Forrester
Sunday, February 6, 2011
Conclusion: make a plan

Sunday, February 6, 2011
Ideally in the form of a dedicated individual who
                            can keep dialogue flowing and seed productive
                             conversations. Continuous new content and
                             engagement tactics are required to grow the
                           vibrant community necessary for achieving buzz
                                           around your event.

                             Don’t underestimate the effort required

Sunday, February 6, 2011
Use the internet as source for research
                                    There’s no excuse for ignorance
Sunday, February 6, 2011
Use the internet as source for research
                               social media strategy filetype:pdf / slideshare.net
Sunday, February 6, 2011
thx.



                   ronnie@ronnieovergoor.com | @ronnieovergoor | linkedin.com/in/ronnieovergoor
Sunday, February 6, 2011

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Ufi Keynote 10 Feb