This document discusses developments in the payments industry and provides an overview of Te Velde Consultancy & Interim Management's expertise. It analyzes the political and commercial arenas influencing payments and outlines stakeholders' needs for convenient, low-cost, safe and simple payment options. The core issues of cost and revenue in payments are examined along with strategic choices around innovation and new customer groups. Te Velde Consultancy services include consultancy, strategy development, implementation support, and interim management for payments-related projects and subjects such as SEPA, costs/revenues, and innovation.

1. Te Velde Consultancy & Interim Management Expertise profile 2009

3. The world of payments Debit Credit Card holder Issuer Acquirer Merchant Processors Schemes Vendors Politics Initiator/Debtor Initiating bank/Debit Beneficiary bank/Credit Beneficiary/Creditor FI

4. Analysis approach Culture / groups Business case Communities M-... E-... Crisis EU MOB Politics Economics Social Technical

5. Political arena influences agenda Political arena Transaction costs vs cash Fraud International standards Compliancy Scheme fees Debit Credit Card holder Issuer Acquirer Merchant Processors Schemes Vendors Politics Initiator/Debtor Initiating bank/Debit Beneficiary bank/Credit Beneficiary/Creditor FI Banking costs Fraud “ Zorgplicht” “ Weak” groups

12. Te Velde projects summary Back office processing / outsourcing proposition Introduction Prepaid Chipknip SEPA payments strategy incl. value added services Card acquiring (inter)national proposition Payments and card processing proposition incl. white label services Development prepaid debit card solution Large scale card issuing (8,5 mio cards) Bank connection to processor Concept building e-invoicing Debit Credit Card holder Issuer Acquirer Merchant Processors Schemes Vendors Politics Initiator/Debtor Initiating bank/Debit Beneficiary bank/Credit Beneficiary/Creditor FI

13. Any challenges? Please contact Ronald te Velde Msc [email_address] +31 6 57 34 34 06 Original ideas, practical results