Personal Information
Entreprise/Lieu de travail
Madrid Area, Spain Spain
Profession
Prime & Customer Delivery Experience Manager at Amazon
Secteur d’activité
NGO / Public Service
À propos
Customer Experience and Marketing professional with a passion for delighting customers through memorable interactions and innovation. I have a track record in driving profitable customer behavior by transforming the customer experience and rethinking how companies create and deliver customer value.
I can design and implement systematic processes to diagnose and deeply understand customer’s motivation and behavior. I am skilled at managing multi-channel experiences and redesigning business processes to increase loyalty and brand recommendation. I am inspired by new digital technologies to drive brand engagement while increasing customer acquisition and maximizing profitability.
I am skil...
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Personal Information
Entreprise/Lieu de travail
Madrid Area, Spain Spain
Profession
Prime & Customer Delivery Experience Manager at Amazon
Secteur d’activité
NGO / Public Service
À propos
Customer Experience and Marketing professional with a passion for delighting customers through memorable interactions and innovation. I have a track record in driving profitable customer behavior by transforming the customer experience and rethinking how companies create and deliver customer value.
I can design and implement systematic processes to diagnose and deeply understand customer’s motivation and behavior. I am skilled at managing multi-channel experiences and redesigning business processes to increase loyalty and brand recommendation. I am inspired by new digital technologies to drive brand engagement while increasing customer acquisition and maximizing profitability.
I am skil...