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Managing
Your
Employment
Brand:
The Tangibles
and
Intangibles
Employment branding
resource that provides
transparency by quantifying
culture to help companies
attract, hire, and retain the
right talent.
Helping companies build
engaged workforces via
culture science – from
hiring to developing to
engaging.
Presented by
Anne Nimke, CEO & Founder, the Good jobs 
Brent Daily, COO & Co-Founder, RoundPegg
Takeaways
¡  Understanding the employment brand
¡  Benefits of a strong employment brand
¡  Who manages and how to control touchpoints
¡  Start creating impact today
Managing Your Employment Brand
Today’s Talent Environment
Photos by: Kwarz, CarbonNYC, Horia Varlan,
Employment Brand Defined
Collective perception of a company’s
actual culture.
Specifically, the employee’s perception of the work environment.
[how decisions are made, what is rewarded and how people communicate]
Have you taken measures to craft
your employment brand?
?
Why Employment Brands Matter
¡  Reduces recruitment competition
¡  Retains the best performers
¡  Engages the workforce
¡  Aligns incentives, improves performance
BusinessOutcomes
Managing Employment Brand
¡  More than just
the outbound
message
¡  Numerous
touchpoints must
be in alignment
¡  Requires
coordinated
effort from
disparate parts of
the organization
Challenges to Employment Brands
¡  Perceived unfairness
[rewards, resource allocation, decision-making]
¡  Failing to walk the talk
[leadership behavior, PR blunders]
¡  External perception
[media, former employees, competitors]
¡  Consumer brand
[mass marketing spend]
Who Owns your Employee
Experience?
?
Culture is the Center of the Brand
¡  Values drive behavior
¡  Everyone contributes to the
experience of others
¡  Company investment in
what is important
¡  If culture stands for nothing
then no consistent message
Photo by: John Morgan
Kill the Buzzwords
Photo by: John Spencer
¡  Align with consumer brand
¡  How do you communicate,
what do you reward?
Happy
Family 




 Friendly
Work-life balance
¡  Differentiate real vs. desired
¡  Values that distinguish and
guide decisions
Fun
Flexible
Innovative
Competitive
benefits
Taking Inventory of the Experience
Knowing the Actual Culture
Knowing the Actual Culture
Crafting the Message
¡  Define words/phrases via stories that
describe the existing work experience
¡  Acknowledge the gap between the
current and aspirational culture
¡  Company investment in employees –
programs, activities and amenities
¡  Routinely recognize actions that illustrate
who you are, continue creating stories
StartingPoints
Recruitment
[Is a Marketing Activity]
What’s In It For Me
Of candidates view culture as a critical
consideration for taking a job
98%
Reinventing Recruiting
¡  Candidate as customer
¡  Attract IN / Knock OUT
¡  Engagement
¡  Why You
¡  Be transparent
Recruiting Goals
¡  Quality of hire
¡  Culture / brand awareness
¡  Candidate Experience
¡  Employee Engagement
¡  Contribution
¡  Abandoned applications
¡  Cost of Vacancy
¡  Declined offers
¡  Buyer’s remorse
¡  Time to Productivity
¡  Regrettable turnover
Decrease
Increase
Do you measure culture fit in the
hiring process?
?
HR & Line Managers
[Selection, On-boarding, Training]
Making Culture Fit Tangible
¡  Identify areas of
possible conflict
¡  Focus on past
behaviors in interview
¡  Fit at micro level is
more important than
global culture fit
Making Culture Fit Tangible
¡  Give the keys to
working with
teammates early
¡  Highlight how
team can work
best with new hire
¡  Include areas of
frustration in offer
letter
Hiring & First 90-Days
¡  Seek best fit, not first qualified
¡  Understand micro-culture, not just global culture
¡  Update metrics of success based on
longitudinal performance and engagement
¡  Track perceptions of the candidate experience,
understand areas where improvement needed
¡  Be transparent in the offer and on-boarding
StartingPoints
How do you measure success of a
strong employment brand?
?
Employment Brand
[Measuring Holistically]
Staying the Course
Staying the Course
¡  Create central repository of ‘best practices’ and
owners of the various touchpoints
¡  Regularly measure the goal of the employment
brand (e.g. engagement, recruiting quality)
¡  Track alignment around values / employment
brand longitudinally
¡  Identify areas of improvement, connect
touchpoint owner to affected group lead
StartingPoints
Crafting the Employment Brand
Photo by: John Spencer
¡  Proactive recruitment
¡  Personalizing engagement
¡  Putting culture at the center
¡  Platitudes, lowest
common denominators
¡  Assumed culture values
Employment Brand Touchpoints
Starting Today
Photo by: Next 28 Days
¡  Quantify how you invest in
your employees right now!
¡  Pull all the various constituents
to the table
¡  Determine metrics of success
and inconsistencies
¡  Craft
¡ Baseline employment brand
¡ Aspired culture message
¡  Set appropriate timelines
Anne Nimke, The Good Jobs – anne@thegoodjobs.com
Brent Daily, RoundPegg – brent@roundpegg.com

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The Tangibles and Intangibles of Your Employment Brand

  • 2. Employment branding resource that provides transparency by quantifying culture to help companies attract, hire, and retain the right talent. Helping companies build engaged workforces via culture science – from hiring to developing to engaging. Presented by Anne Nimke, CEO & Founder, the Good jobs Brent Daily, COO & Co-Founder, RoundPegg
  • 3. Takeaways ¡  Understanding the employment brand ¡  Benefits of a strong employment brand ¡  Who manages and how to control touchpoints ¡  Start creating impact today Managing Your Employment Brand
  • 4. Today’s Talent Environment Photos by: Kwarz, CarbonNYC, Horia Varlan,
  • 5. Employment Brand Defined Collective perception of a company’s actual culture. Specifically, the employee’s perception of the work environment. [how decisions are made, what is rewarded and how people communicate]
  • 6. Have you taken measures to craft your employment brand? ?
  • 7. Why Employment Brands Matter ¡  Reduces recruitment competition ¡  Retains the best performers ¡  Engages the workforce ¡  Aligns incentives, improves performance BusinessOutcomes
  • 8. Managing Employment Brand ¡  More than just the outbound message ¡  Numerous touchpoints must be in alignment ¡  Requires coordinated effort from disparate parts of the organization
  • 9. Challenges to Employment Brands ¡  Perceived unfairness [rewards, resource allocation, decision-making] ¡  Failing to walk the talk [leadership behavior, PR blunders] ¡  External perception [media, former employees, competitors] ¡  Consumer brand [mass marketing spend]
  • 10. Who Owns your Employee Experience? ?
  • 11. Culture is the Center of the Brand ¡  Values drive behavior ¡  Everyone contributes to the experience of others ¡  Company investment in what is important ¡  If culture stands for nothing then no consistent message Photo by: John Morgan
  • 12. Kill the Buzzwords Photo by: John Spencer ¡  Align with consumer brand ¡  How do you communicate, what do you reward? Happy Family Friendly Work-life balance ¡  Differentiate real vs. desired ¡  Values that distinguish and guide decisions Fun Flexible Innovative Competitive benefits
  • 13. Taking Inventory of the Experience
  • 16. Crafting the Message ¡  Define words/phrases via stories that describe the existing work experience ¡  Acknowledge the gap between the current and aspirational culture ¡  Company investment in employees – programs, activities and amenities ¡  Routinely recognize actions that illustrate who you are, continue creating stories StartingPoints
  • 18. What’s In It For Me Of candidates view culture as a critical consideration for taking a job 98%
  • 19. Reinventing Recruiting ¡  Candidate as customer ¡  Attract IN / Knock OUT ¡  Engagement ¡  Why You ¡  Be transparent
  • 20. Recruiting Goals ¡  Quality of hire ¡  Culture / brand awareness ¡  Candidate Experience ¡  Employee Engagement ¡  Contribution ¡  Abandoned applications ¡  Cost of Vacancy ¡  Declined offers ¡  Buyer’s remorse ¡  Time to Productivity ¡  Regrettable turnover Decrease Increase
  • 21. Do you measure culture fit in the hiring process? ?
  • 22. HR & Line Managers [Selection, On-boarding, Training]
  • 23. Making Culture Fit Tangible ¡  Identify areas of possible conflict ¡  Focus on past behaviors in interview ¡  Fit at micro level is more important than global culture fit
  • 24. Making Culture Fit Tangible ¡  Give the keys to working with teammates early ¡  Highlight how team can work best with new hire ¡  Include areas of frustration in offer letter
  • 25. Hiring & First 90-Days ¡  Seek best fit, not first qualified ¡  Understand micro-culture, not just global culture ¡  Update metrics of success based on longitudinal performance and engagement ¡  Track perceptions of the candidate experience, understand areas where improvement needed ¡  Be transparent in the offer and on-boarding StartingPoints
  • 26. How do you measure success of a strong employment brand? ?
  • 29. Staying the Course ¡  Create central repository of ‘best practices’ and owners of the various touchpoints ¡  Regularly measure the goal of the employment brand (e.g. engagement, recruiting quality) ¡  Track alignment around values / employment brand longitudinally ¡  Identify areas of improvement, connect touchpoint owner to affected group lead StartingPoints
  • 30. Crafting the Employment Brand Photo by: John Spencer ¡  Proactive recruitment ¡  Personalizing engagement ¡  Putting culture at the center ¡  Platitudes, lowest common denominators ¡  Assumed culture values
  • 32. Starting Today Photo by: Next 28 Days ¡  Quantify how you invest in your employees right now! ¡  Pull all the various constituents to the table ¡  Determine metrics of success and inconsistencies ¡  Craft ¡ Baseline employment brand ¡ Aspired culture message ¡  Set appropriate timelines
  • 33. Anne Nimke, The Good Jobs – anne@thegoodjobs.com Brent Daily, RoundPegg – brent@roundpegg.com