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ROYAL DUTCH SHELL PLC
    FOURTH QUARTER AND FULL YEAR 2010
    RESULTS



THE HAGUE
FEBRUARY 3rd, 2011




1    Copyright of Royal Dutch Shell plc   03/02/2011
ROYAL DUTCH SHELL PLC
    FOURTH QUARTER AND FULL YEAR 2010
    RESULTS



PETER VOSER
CHIEF EXECUTIVE OFFICER




2    Copyright of Royal Dutch Shell plc   03/02/2011
DEFINITIONS AND CAUTIONARY NOTE

Reserves: Our use of the term “reserves” in this presentation means SEC proved oil and gas reserves for all 2009 data, and includes both SEC proved oil and gas reserves and SEC proven mining
reserves for 2007 and 2008 data.
Resources: Our use of the term “resources” in this presentation includes quantities of oil and gas not yet classified as SEC proved oil and gas reserves or SEC proven mining reserves. Resources are
consistent with the Society of Petroleum Engineers 2P and 2C definitions.
Organic: Our use of the term Organic includes SEC proved oil and gas reserves and SEC proven mining reserves (for 2007 and 2008) excluding changes resulting from acquisitions, divestments and
year-end pricing impact.

To facilitate a better understanding of underlying business performance, the financial results are also presented on an estimated current cost of supplies (CCS) basis as applied for the Oil Products and
Chemicals segment earnings. Earnings on an estimated current cost of supplies basis provides useful information concerning the effect of changes in the cost of supplies on Royal Dutch Shell’s results
of operations and is a measure to manage the performance of the Oil Products and Chemicals segments but is not a measure of financial performance under IFRS.

The companies in which Royal Dutch Shell plc directly and indirectly owns investments are separate entities. In this presentation “Shell”, “Shell group” and “Royal Dutch Shell” are sometimes used for
convenience where references are made to Royal Dutch Shell plc and its subsidiaries in general. Likewise, the words “we”, “us” and “our” are also used to refer to subsidiaries in general or to those
who work for them. These expressions are also used where no useful purpose is served by identifying the particular company or companies. ‘‘Subsidiaries’’, “Shell subsidiaries” and “Shell
companies” as used in this presentation refer to companies in which Royal Dutch Shell either directly or indirectly has control, by having either a majority of the voting rights or the right to exercise a
controlling influence. The companies in which Shell h significant influence but not control are referred to as “associated companies” or “associates” and companies in which Shell h joint control
       ll     fl         h                   h h h ll has         f       fl      b              l       f    d                  d                                d                 h h h ll has                l
are referred to as “jointly controlled entities”. In this presentation, associates and jointly controlled entities are also referred to as “equity-accounted investments”. The term “Shell interest” is used for
convenience to indicate the direct and/or indirect (for example, through our 24% shareholding in Woodside Petroleum Ltd.) ownership interest held by Shell in a venture, partnership or company,
after exclusion of all third-party interest.

This presentation contains forward-looking statements concerning the financial condition, results of operations and businesses of Royal Dutch Shell. All statements other than statements of historical
fact are, or may be deemed to be, forward-looking statements. Forward-looking statements are statements of future expectations that are based on management’s current expectations and
assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in these statements.
Forward-looking statements i l d among other things, statements concerning the potential exposure of R
F       d l ki                  include,             h hi                              i      h       i l                 f Royal D h Sh ll to market risks and statements expressing management’s expectations,
                                                                                                                                l Dutch Shell            k ik        d                   i                ’        i
beliefs, estimates, forecasts, projections and assumptions. These forward-looking statements are identified by their use of terms and phrases such as ‘‘anticipate’’, ‘‘believe’’, ‘‘could’’, ‘‘estimate’’,
‘‘expect’’, ‘‘intend’’, ‘‘may’’, ‘‘plan’’, ‘‘objectives’’, ‘‘outlook’’, ‘‘probably’’, ‘‘project’’, ‘‘will’’, ‘‘seek’’, ‘‘target’’, ‘‘risks’’, ‘‘goals’’, ‘‘should’’ and similar terms and phrases. There are a number of
factors that could affect the future operations of Royal Dutch Shell and could cause those results to differ materially from those expressed in the forward-looking statements included in this
presentation, including (without limitation): (a) price fluctuations in crude oil and natural gas; (b) changes in demand for the Shell’s products; (c) currency fluctuations; (d) drilling and production
results; (e) reserve estimates; (f) loss of market share and industry competition; (g) environmental and physical risks; (h) risks associated with the identification of suitable potential acquisition
properties and targets, and successful negotiation and completion of such transactions; (i) the risk of doing business in developing countries and countries subject to international sanctions; (j)
legislative, fiscal and regulatory developments including potential litigation and regulatory measures as a result of climate changes; (k) economic and financial market conditions in various countries
and regions; (l) political risks, i l di th risks of expropriation and renegotiation of the terms of contracts with governmental entities, d l
   d      i          liti l i k including the i k f                 i ti      d          ti ti   f th t          f     t t ith                    t l titi delays or advancements i th approval of projects and d l
                                                                                                                                                                          d           t in the        l f    j t     d delays
in the reimbursement for shared costs; and (m) changes in trading conditions. All forward-looking statements contained in this presentation are expressly qualified in their entirety by the cautionary
statements contained or referred to in this section. Readers should not place undue reliance on forward-looking statements. Additional factors that may affect future results are contained in Royal
Dutch Shell’s 20-F for the year ended 31 December, 2009 (available at www.shell.com/investor and www.sec.gov ). These factors also should be considered by the reader. Each forward-looking
statement speaks only as of the date of this presentation, 3 February, 2011. Neither Royal Dutch Shell nor any of its subsidiaries undertake any obligation to publicly update or revise any forward-
looking statement as a result of new information, future events or other information. In light of these risks, results could differ materially from those stated, implied or inferred from the forward-looking
statements contained in this presentation. There can be no assurance that dividend payments will match or exceed those set out in this presentation in the future, or that they will be made at all.

The United States Securities and Exchange Commission (SEC) permits oil and gas companies, in their filings with the SEC, to disclose only proved reserves that a company has demonstrated by actual
                                                                                      companies                            SEC
production or conclusive formation tests to be economically and legally producible under existing economic and operating conditions. We use certain terms in this presentation that SEC's guidelines
strictly prohibit us from including in filings with the SEC. U.S. Investors are urged to consider closely the disclosure in our Form 20-F, File No 1-32575, available on the SEC website www.sec.gov.
You can also obtain these forms from the SEC by calling 1-800-SEC-0330.


 3      Copyright of Royal Dutch Shell plc          03/02/2011
PERFORMANCE

STRATEGY PRIORITIES                                       2010 RESULTS

                                                          CCS EARNINGS $ BILLION
                                                           20

                    PERFORMANCE FOCUS

                                                           15




             NEW WAVE OF PRODUCTION                        10
                    GROWTH


                                                            5



       MATURING NEXT GENERATION OF
             PROJECT OPTIONS                                0



                                                                                   EARNINGS EXCLUDING IDENTIFIED ITEMS


                          Competitive performance – Profitable growth – Sharper delivery

4   Copyright of Royal Dutch Shell plc   03/02/2011
PERFORMANCE FOCUS


PERFORMANCE FOCUS:                                                                                      NEW WAVE OF PRODUCTION
                                                                                                               GROWTH


COSTS                                                                                                      MATURING NEXT GENERATION OF
                                                                                                                 PROJECT OPTIONS

UNDERLYING COSTS

$ BILLION                                                             • 2010 delivery
                             FX
                             PENSIONS                                      • Corporate reorganization
45                           PROVISIONS                                    • U d l i costs reduction of $2 0 bl
                                                                             Underlying        d i       f $2.0 bln
                                                                                 • -$4 bln (10%) since 2008
40                                            COST SAVINGS


35

30                                                                    • Continuous improvement
            2009                                               2010
EXAMPLE: STANDARDIZATION
                                                                           • Offshoring
                                                                           • Global contracting & procurement
OFFSHORING TO LOW COST SHARED SERVICE CENTERS
                                                                           • Simplification & standardization
‘000s STAFF
10
 8
 6
 4
 2
 0
         2006            2007             2008          2009   2010



5    Copyright of Royal Dutch Shell plc    03/02/2011
PERFORMANCE FOCUS


CONTINUOUS IMPROVEMENT:                                                                                                        NEW WAVE OF PRODUCTION
                                                                                                                                      GROWTH


CAPITAL EFFICIENCY                                                                                                                MATURING NEXT GENERATION OF
                                                                                                                                        PROJECT OPTIONS

ASSET SALES PROGRESS 2010 & 2011 YTD                                                                  ~$30 BILLION DIVESTMENTS – 5 YEARS


                                                                                                       $ BILLION                              CUMULATIVE



                                               Finland & Sweden                                        30
                                                                                                                    CORPORATE
                                           Statfjord                                                                UPSTREAM
                                                           Harburg                                                  DOWNSTREAM
                                     Heide Refinery
     US retail
                             South Texas
                                                                   Syria
                                   Greece
    GOM assets                                                                                         20
     El Salvador
Panama & Costa Rica
                                             Ng
                                             Nigeria
                                                                  21 countries
                                                                  Africa              10 % Woodside
                     Chile
                                                                                                       10
                                                                                 New Zealand




                                            Divestment     Deal Complete                                 0
                                                                                                               06     07        08       09        10




6     Copyright of Royal Dutch Shell plc     03/02/2011
PERFORMANCE FOCUS


DELIVERING NEW GROWTH                                                                                                NEW WAVE OF PRODUCTION
                                                                                                                            GROWTH


                                                                                                                        MATURING NEXT GENERATION OF
                                                                                                                              PROJECT OPTIONS

6 NEW START-UPS IN 2010                                                      ON TRACK FOR STRATEGIC TARGETS

                                                                             On track for strategic targets
                                                                             • Production growth
                                                                                   • +11% oil & gas production 2009-12
                                                                                      11% il              d i 2009 12
                                                                                   • 3.5 mln boe/d 2012; ~3.7 mln boe/d 2014
                                                                             • Cashflow growth
       Tight gas, North America                              Perdido, USA          • + 50-80% 2009 – 12*



                                                                             START-UP PERFORMANCE
                                                                             Example: Gbaran Ubie (100%) Nigeria
                                                                                                  (100%),

                                                                             kboe/d
            Singapore Chemicals                 AOSP Jackpine mine, Canada                   ACTUAL
                                                                             100             PLAN



                                                                              50
                                                  GJOA PLACEHOLDER

                                                                               0
                                                                                      MAY   JUN    JUL    AUG SEP        OCT    NOV      DEC
         Gbaran Ubie, Nigeria                                Gjoa, Norway
                                                                                                            2010

                                                                              *$60-$80
                                                                                     OIL PRICE SCENARIO, 2012 ASSUMES NORMALIZED DOWNSTREAM AND
                                                                              NATURAL GAS ENVIRONMENT
7   Copyright of Royal Dutch Shell plc   03/02/2011
PERFORMANCE FOCUS


QATAR: PROJECTS ON TRACK                                                                                        NEW WAVE OF PRODUCTION
                                                                                                                       GROWTH


MAJOR START-UPS 2011                                                                                               MATURING NEXT GENERATION OF
                                                                                                                         PROJECT OPTIONS

PEARL GTL: MAJOR CONSTRUCTION COMPLETE

                                                      Air separation unit   •Commissioning underway; ~12 months start-up
                                                                            •Sequential start-up of two trains
                                                                            •2012 f ll GTL capacity achieved
                                                                                    full          it    hi d
                                                                            •1.6 bcf/d wet gas
                                                                                   •120 kboe/d NGL/ethane
                                                                                                                  Sales products
                                                                                   •140 kboe/d GTL products
                                                                            •Shell 100% i partnership with Q
                                                                             Sh ll       in          hi    i h Qatar P
                                                                                                                     Petroleum
                                                                                                                          l


QATARGAS 4: STARTING UP
                                                               LNG train
                                                                            •First gas into plant – Jan 2011
                                                                            •LNG ramp-up H1 2011
                                                                            •7-8 mtpa + 70 kboe/d condensate
                                                                            •Shell 30%
                                                                             Shell




                                                                             First steam from boilers



8   Copyright of Royal Dutch Shell plc   03/02/2011
PERFORMANCE FOCUS


EXPLORATION TO PRODUCTION                                                                                            NEW WAVE OF PRODUCTION
                                                                                                                            GROWTH


2010 PERFORMANCE                                                                                                        MATURING NEXT GENERATION OF
                                                                                                                              PROJECT OPTIONS




                                                                                                    DISCOVERY      APPRAISAL           FID


                                                                                                2010 FIDs
                                                                                                • MARS B, Gulf of Mexico
                                                                                                    •~100,000 boe/d TLP capacity (Shell 72%)
                                                                                                •BC-10 Phase 2, Brazil
                                                                                                    •~30,000 boe/d (Shell 50%)


                                                                                                GULF OF MEXICO
                                                                                                • 3 discoveries & 1 appraisal success
                                                                                                •~450 mln boe resources (Shell)
                                                                                                • Appomattox (Shell 80%), Cardamom Deep (Shell
                                                                                                100%), South Deimos (Shell 72%)
                                                                                                • Vito appraisal (Shell 55%)


                                              BRAZIL
                                              • BC-10 Massa (Shell 50%)
                                                  • Oil discovery, Campos Basin
                                                  • Potential for BC-10 Phase 3
                                              • Gato do Mato, BMS-54 (Shell 80%)
                                                              ,         (        )
                                                  • Oil discovery, Santos Basin
                                                  • New wells planned to assess commerciality

                                              AUSTRALIA
                                              • 2 offshore gas discoveries
                                              • Acme (Shell 33%), Brederode (Shell 50%)
                                              • Clio-3 appraisal ( h ll 33%)
                                                 l              l (Shell   )
BC-10 FPSO
Mars-B TLP                                                                                                                        MARS-B TLP



9   Copyright of Royal Dutch Shell plc   03/02/2011
PERFORMANCE FOCUS


MATURING NEW PROJECT OPTIONS                                                                            NEW WAVE OF PRODUCTION
                                                                                                               GROWTH


BUSINESS DEVELOPMENT: 2010 PERFORMANCE                                                                     MATURING NEXT GENERATION OF
                                                                                                                 PROJECT OPTIONS

2010 PROGRESS


                                                                                         CHINA TIGHT GAS
                                                                                         • JinQiu PSC: 4,000 km2 tight gas
                                                                                         • Fushun JAA: 4,000 km2 shale gas
                                                                                         • North Shiloh CBM, Ordos basin
                                                                                         • Drilling in all 3 licenses


                                                                                              Sugar cane harvesting, Brazil




       EAST RESOURCES                                  ARROW ENERGY
       • Marcellus shale                               • PetroChina and Shell
       • 70 wells drilled since acquisition            • 7-8 mtpa CBM-LNG potential
                                                                                                   Drill pad in JinQiu, China
       SHELL/COSAN JV                                  IRAQ MAJNOON OIL FIELD
       • 50/50, ~4500 Retail Stations                  • DPSC signed Shell 45%
                                                               signed,
       • Biofuels in Brazil                            • Targeting 175 kboe/d ~ 2012
       • Shell 2nd generation biofuels tech            • Current production: 65 kboe/d
       •JV start-up planned April 1st

       EAGLE FORD                                      GREENLAND OFFSHORE
       • Condensate rich shale                         • Block “Anu”, Shell 41%
       • 6 wells drilled since acquisition             • Block “Napu”, Shell 46%
                                                                Napu
                                                       • 20,000 km2, Shell operated

       NEW EXPLORATION/RESOURCES ENTRY

10   Copyright of Royal Dutch Shell plc   03/02/2011
OPERATIONAL EXCELLENCE

OIL & GAS PRODUCTION RELIABILITY                                              LNG RELIABILITY


100%                                                                          100%


 90%                                                                           90%


 80%                                                                           80%


 70%                                                                           70%
             2006            2007          2008         2009    2010                       2006          2007             2008         2009          2010



DOWNSTREAM AVAILABILITY                                                       SAFETY PERFORMANCE
REFINING - % OF EQUIVALENT DISTILLATION CAPACITY                              INJURIES - TRCF PER MILLION WORKING HOURS
CHEMICALS - % OF MAXIMUM CAPACITY
                                                                               4
     96%
                                                                CHEMICALS
                                                                               3
     94%


                                                                               2
     92%
                                                                 REFINING
     90%                                                                       1
               2006            2007         2008         2009    2010                '99   '00    '01   '02   '03   '04   '05    '06   '07   '08   '09   '10

                                                                            EMPLOYEES AND CONTRACTORS PER MILLION WORKING HOURS; SHELL OPERATED FACILITIES

11    Copyright of Royal Dutch Shell plc   03/02/2011
ROYAL DUTCH SHELL PLC
 FOURTH QUARTER AND FULL YEAR 2010
 RESULTS



 SIMON HENRY
 CHIEF FINANCIAL OFFICER




12   Copyright of Royal Dutch Shell plc   03/02/2011
PRICES AND MARGINS

SHELL OIL & GAS REALIZATIONS                            INDUSTRY REFINING MARGINS         INDUSTRY CHEMICALS MARGINS

$/BARREL                                      $/MSCF    $/BARREL                          $/TONNE


                                                   7    12                                  600
 80
                                                        10                                  500

                                                          8
                                                   6                                        400
 70
                                                          6
                                                                                            300
                                                          4

 60                                                5                                        200
                                                          2

                                                          0                                 100


 50                                                4     -2
                                                          2                                     0



                                                                                                      US ETHANE
                                                              US WEST COAST   ROTTERDAM
                O
                OIL                 G S (RHS)
                                    GAS ( S)                                                          WESTERN EUROPE NAPHTHA
                                                              US GULF COAST   SINGAPORE               NE/SE ASIA NAPHTHA

                                                                                          •Q4 2010 CHEMICAL MARGINS: BASED ON AVAILABLE
                                                                                          PRICES/MARGINS AT THE END OF THE QUARTER
13    Copyright of Royal Dutch Shell plc   03/02/2011
Q4 2010 FINANCIAL HIGHLIGHTS

CCS EARNINGS ($ BILLION)                                                  CCS EARNINGS Q4 2009 TO Q4 2010

                                                                          $ BILLION

                                                                            5
                                                 Q4 10            Q4 09

 UPSTREAM                                         3.4              2.8

 DOWNSTREAM (CCS)                                 0.5             (0.4)
                                                                            4
 BUSINESS SEGMENTS TOTAL                          3.9              2.4

 CORPORATE & MINORITIES                           0.2              0.4

 CCS NET EARNINGS                                 4.1              2.8      3
 CCS EARNINGS, $ PER SHARE                        0.67            0.45



 CASH FROM OPERATIONS                             5.5              5.7      2


 DIVIDENDS                                        2.6              2.6
                                                                            1
 DIVIDEND, $ PER SHARE                            0.42            0.42



                                                                            0




EARNINGS CCS BASIS, EARNINGS AND EPS EXCLUDING IDENTIFIED ITEMS

14   Copyright of Royal Dutch Shell plc   03/02/2011
UPSTREAM PERFORMANCE

EARNINGS                                                                OIL & GAS PRODUCTION
$ BILLION                                                               MILLION BOE/D




      5                                                                  3.4




      4

                                                                         3.2
      3
                                                                                        CONTROLLABLE


      2
                                                                         3.0


      1



      0                                                                  2.8

               Q409            Q110         Q210        Q310     Q410
                        OTHER UPSTREAM              INTEGRATED GAS


EXCLUDING IDENTIFIED ITEMS

15    Copyright of Royal Dutch Shell plc   03/02/2011
DOWNSTREAM PERFORMANCE

CCS EARNINGS                                                          AVAILABILITY AND SALES VOLUMES
$ BILLION                                                             % AVAILABILITY                                      VOLUME


                                                                        100                                                    7
     1.5
     15


      1                                                                  95                                                    6


     0.5
                                                                         90                                                    5

      0

                                                                         85                                                    4
  -0.5


      -1
       1                                                                 80                                                    3
              Q409             Q110         Q210        Q310   Q410             Q409      Q110    Q210    Q310      Q410


     OIL PRODUCTS                                                        REFINERY AVAILABILITY      OIL PRODUCT SALES (MLN BBLS/D)
     CHEMICALS                                                           CHEMICALS AVAILABILITY     CHEMICALS SALES (MLN TONNES)

EXCLUDING IDENTIFIED ITEMS

16    Copyright of Royal Dutch Shell plc   03/02/2011
CASH PERFORMANCE 12 MONTHS

BUSINESSES                                                                  GROUP

$ BILLION                                                                   $ BILLION

 35                                                                          50
                   UPSTREAM                                DOWNSTREAM                   SOURCES                   USES

              SOURCES
 30
                                 USES                                        40
 25

                                                                             30
 20


 15
                                                           SOURCES
                                                                             20

 10
                                                                     USES
                                                                             10
     5


     0                                                                        0

                   CASH FLOW FROM OPERATIONS EXCL. NET                                   ACQUISITIONS
                   MOVEMENTS IN WORKING CAPITAL                                          CAPEX (EXCL. ACQUISITIONS) + EQUITY ACC. INVESTMENTS
                   ASSET SALES                                                           PAY-OUT



17       Copyright of Royal Dutch Shell plc   03/02/2011
INVESTMENT AND BALANCE SHEET

BALANCE SHEET
GEARING %                                                                              CAPITAL EMPLOYED $ BILLION                                 RETURN %

    30%                                                                                 200                                                            40%
                                                               Gea g a ge
                                                               Gearing range
                                                                                        150
    20%
                                                                                        100                                                            20%
    10%
                                                                                         50

     0%                                                                                   0                                                            0%
              Q405          Q406             Q407     Q408        Q409         Q410            2005      2006        2007    2008       2009   2010
                                                                                                OTHER                          ROACE
                                                                                                CAPITAL IN SERVICE             RETURN ON CAPITAL IN SERVICE
CAPITAL INVESTMENT
                                                                                       CAPITAL INVESTMENT $ BILLION

                                              2009     2010        2010    2011E
$ Bln                                                 TARGET
                                                                                         30
                                                                                                                               MIDDLE EAST
Organic investment                             31       ~28         24          28                                             AFRICA, CIS

Acquisitions
  q                                            1        ~7          7          1.61      20                                    ASIA-PACIFIC    U S
                                                                                                                                               UPSTREAM
                                                                                                                                                      M
                                                                                                                               EUROPE
Disposals                                      (3)      (>2)        (7)    Up to 5
                                                                                                                               AMERICAS
                                                                                         10

Net Capital Investment                         28       ~33         24         25-27                                                           DOWNSTREAM
                                                                                          0
                                                                                                  2010               2011E
1   COSAN (BRAZIL DOWNSTREAM & BIOFUELS JV)

18      Copyright of Royal Dutch Shell plc     03/02/2011
ROYAL DUTCH SHELL PLC
 FOURTH QUARTER AND FULL YEAR 2010
 RESULTS



 PETER VOSER
 CHIEF EXECUTIVE OFFICER




19   Copyright of Royal Dutch Shell plc   03/02/2011
SUMMARY

STRATEGY PRIORITIES                                               2010 DELIVERY



                                                                  •2010 CCS earnings $18 bln (EPS +56%)
                                                                                      g $       (       )
                   PERFORMANCE FOCUS                              •Oil & gas volumes 3.3 mln boe/d (+ 5%)
                                                                  •$2 bln underlying cost savings
                                                                  •$7 bln asset sales



                                                                  •6 new start-ups 2010
            NEW WAVE OF PRODUCTION
                   GROWTH                                         •Qatargas 4 starting up; Pearl GTL on track
                                                                  •Launched 2 new deep water projects
                                                                                       p       p j



                                                                  •$7 bln acquisitions
       MATURING NEXT GENERATION OF                                •New resource plays: Iraq oil, unconventional gas
                                                                                   p y       q ,                g
             PROJECT OPTIONS                                      •Exploration success; 8 new discoveries
                                                                  •Brazil retail & biofuels joint venture



                           Competitive performance – Profitable growth – Sharper delivery
EARNINGS CCS BASIS, EARNINGS AND EPS EXCLUDING IDENTIFIED ITEMS

20   Copyright of Royal Dutch Shell plc   03/02/2011
ROYAL DUTCH SHELL PLC
 FOURTH QUARTER AND FULL YEAR 2010
 RESULTS



 Q&A




21   Copyright of Royal Dutch Shell plc   03/02/2011
ROYAL DUTCH SHELL PLC
 FOURTH QUARTER AND FULL YEAR 2010
 RESULTS



 THE HAGUE
 FEBRUARY 3rd, 2011




22   Copyright of Royal Dutch Shell plc   03/02/2011

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Fourth quarter and full year results 2010 - February 3, 2011

  • 1. ROYAL DUTCH SHELL PLC FOURTH QUARTER AND FULL YEAR 2010 RESULTS THE HAGUE FEBRUARY 3rd, 2011 1 Copyright of Royal Dutch Shell plc 03/02/2011
  • 2. ROYAL DUTCH SHELL PLC FOURTH QUARTER AND FULL YEAR 2010 RESULTS PETER VOSER CHIEF EXECUTIVE OFFICER 2 Copyright of Royal Dutch Shell plc 03/02/2011
  • 3. DEFINITIONS AND CAUTIONARY NOTE Reserves: Our use of the term “reserves” in this presentation means SEC proved oil and gas reserves for all 2009 data, and includes both SEC proved oil and gas reserves and SEC proven mining reserves for 2007 and 2008 data. Resources: Our use of the term “resources” in this presentation includes quantities of oil and gas not yet classified as SEC proved oil and gas reserves or SEC proven mining reserves. Resources are consistent with the Society of Petroleum Engineers 2P and 2C definitions. Organic: Our use of the term Organic includes SEC proved oil and gas reserves and SEC proven mining reserves (for 2007 and 2008) excluding changes resulting from acquisitions, divestments and year-end pricing impact. To facilitate a better understanding of underlying business performance, the financial results are also presented on an estimated current cost of supplies (CCS) basis as applied for the Oil Products and Chemicals segment earnings. Earnings on an estimated current cost of supplies basis provides useful information concerning the effect of changes in the cost of supplies on Royal Dutch Shell’s results of operations and is a measure to manage the performance of the Oil Products and Chemicals segments but is not a measure of financial performance under IFRS. The companies in which Royal Dutch Shell plc directly and indirectly owns investments are separate entities. In this presentation “Shell”, “Shell group” and “Royal Dutch Shell” are sometimes used for convenience where references are made to Royal Dutch Shell plc and its subsidiaries in general. Likewise, the words “we”, “us” and “our” are also used to refer to subsidiaries in general or to those who work for them. These expressions are also used where no useful purpose is served by identifying the particular company or companies. ‘‘Subsidiaries’’, “Shell subsidiaries” and “Shell companies” as used in this presentation refer to companies in which Royal Dutch Shell either directly or indirectly has control, by having either a majority of the voting rights or the right to exercise a controlling influence. The companies in which Shell h significant influence but not control are referred to as “associated companies” or “associates” and companies in which Shell h joint control ll fl h h h h ll has f fl b l f d d d h h h ll has l are referred to as “jointly controlled entities”. In this presentation, associates and jointly controlled entities are also referred to as “equity-accounted investments”. The term “Shell interest” is used for convenience to indicate the direct and/or indirect (for example, through our 24% shareholding in Woodside Petroleum Ltd.) ownership interest held by Shell in a venture, partnership or company, after exclusion of all third-party interest. This presentation contains forward-looking statements concerning the financial condition, results of operations and businesses of Royal Dutch Shell. All statements other than statements of historical fact are, or may be deemed to be, forward-looking statements. Forward-looking statements are statements of future expectations that are based on management’s current expectations and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in these statements. Forward-looking statements i l d among other things, statements concerning the potential exposure of R F d l ki include, h hi i h i l f Royal D h Sh ll to market risks and statements expressing management’s expectations, l Dutch Shell k ik d i ’ i beliefs, estimates, forecasts, projections and assumptions. These forward-looking statements are identified by their use of terms and phrases such as ‘‘anticipate’’, ‘‘believe’’, ‘‘could’’, ‘‘estimate’’, ‘‘expect’’, ‘‘intend’’, ‘‘may’’, ‘‘plan’’, ‘‘objectives’’, ‘‘outlook’’, ‘‘probably’’, ‘‘project’’, ‘‘will’’, ‘‘seek’’, ‘‘target’’, ‘‘risks’’, ‘‘goals’’, ‘‘should’’ and similar terms and phrases. There are a number of factors that could affect the future operations of Royal Dutch Shell and could cause those results to differ materially from those expressed in the forward-looking statements included in this presentation, including (without limitation): (a) price fluctuations in crude oil and natural gas; (b) changes in demand for the Shell’s products; (c) currency fluctuations; (d) drilling and production results; (e) reserve estimates; (f) loss of market share and industry competition; (g) environmental and physical risks; (h) risks associated with the identification of suitable potential acquisition properties and targets, and successful negotiation and completion of such transactions; (i) the risk of doing business in developing countries and countries subject to international sanctions; (j) legislative, fiscal and regulatory developments including potential litigation and regulatory measures as a result of climate changes; (k) economic and financial market conditions in various countries and regions; (l) political risks, i l di th risks of expropriation and renegotiation of the terms of contracts with governmental entities, d l d i liti l i k including the i k f i ti d ti ti f th t f t t ith t l titi delays or advancements i th approval of projects and d l d t in the l f j t d delays in the reimbursement for shared costs; and (m) changes in trading conditions. All forward-looking statements contained in this presentation are expressly qualified in their entirety by the cautionary statements contained or referred to in this section. Readers should not place undue reliance on forward-looking statements. Additional factors that may affect future results are contained in Royal Dutch Shell’s 20-F for the year ended 31 December, 2009 (available at www.shell.com/investor and www.sec.gov ). These factors also should be considered by the reader. Each forward-looking statement speaks only as of the date of this presentation, 3 February, 2011. Neither Royal Dutch Shell nor any of its subsidiaries undertake any obligation to publicly update or revise any forward- looking statement as a result of new information, future events or other information. In light of these risks, results could differ materially from those stated, implied or inferred from the forward-looking statements contained in this presentation. There can be no assurance that dividend payments will match or exceed those set out in this presentation in the future, or that they will be made at all. The United States Securities and Exchange Commission (SEC) permits oil and gas companies, in their filings with the SEC, to disclose only proved reserves that a company has demonstrated by actual companies SEC production or conclusive formation tests to be economically and legally producible under existing economic and operating conditions. We use certain terms in this presentation that SEC's guidelines strictly prohibit us from including in filings with the SEC. U.S. Investors are urged to consider closely the disclosure in our Form 20-F, File No 1-32575, available on the SEC website www.sec.gov. You can also obtain these forms from the SEC by calling 1-800-SEC-0330. 3 Copyright of Royal Dutch Shell plc 03/02/2011
  • 4. PERFORMANCE STRATEGY PRIORITIES 2010 RESULTS CCS EARNINGS $ BILLION 20 PERFORMANCE FOCUS 15 NEW WAVE OF PRODUCTION 10 GROWTH 5 MATURING NEXT GENERATION OF PROJECT OPTIONS 0 EARNINGS EXCLUDING IDENTIFIED ITEMS Competitive performance – Profitable growth – Sharper delivery 4 Copyright of Royal Dutch Shell plc 03/02/2011
  • 5. PERFORMANCE FOCUS PERFORMANCE FOCUS: NEW WAVE OF PRODUCTION GROWTH COSTS MATURING NEXT GENERATION OF PROJECT OPTIONS UNDERLYING COSTS $ BILLION • 2010 delivery FX PENSIONS • Corporate reorganization 45 PROVISIONS • U d l i costs reduction of $2 0 bl Underlying d i f $2.0 bln • -$4 bln (10%) since 2008 40 COST SAVINGS 35 30 • Continuous improvement 2009 2010 EXAMPLE: STANDARDIZATION • Offshoring • Global contracting & procurement OFFSHORING TO LOW COST SHARED SERVICE CENTERS • Simplification & standardization ‘000s STAFF 10 8 6 4 2 0 2006 2007 2008 2009 2010 5 Copyright of Royal Dutch Shell plc 03/02/2011
  • 6. PERFORMANCE FOCUS CONTINUOUS IMPROVEMENT: NEW WAVE OF PRODUCTION GROWTH CAPITAL EFFICIENCY MATURING NEXT GENERATION OF PROJECT OPTIONS ASSET SALES PROGRESS 2010 & 2011 YTD ~$30 BILLION DIVESTMENTS – 5 YEARS $ BILLION CUMULATIVE Finland & Sweden 30 CORPORATE Statfjord UPSTREAM Harburg DOWNSTREAM Heide Refinery US retail South Texas Syria Greece GOM assets 20 El Salvador Panama & Costa Rica Ng Nigeria 21 countries Africa 10 % Woodside Chile 10 New Zealand Divestment Deal Complete 0 06 07 08 09 10 6 Copyright of Royal Dutch Shell plc 03/02/2011
  • 7. PERFORMANCE FOCUS DELIVERING NEW GROWTH NEW WAVE OF PRODUCTION GROWTH MATURING NEXT GENERATION OF PROJECT OPTIONS 6 NEW START-UPS IN 2010 ON TRACK FOR STRATEGIC TARGETS On track for strategic targets • Production growth • +11% oil & gas production 2009-12 11% il d i 2009 12 • 3.5 mln boe/d 2012; ~3.7 mln boe/d 2014 • Cashflow growth Tight gas, North America Perdido, USA • + 50-80% 2009 – 12* START-UP PERFORMANCE Example: Gbaran Ubie (100%) Nigeria (100%), kboe/d Singapore Chemicals AOSP Jackpine mine, Canada ACTUAL 100 PLAN 50 GJOA PLACEHOLDER 0 MAY JUN JUL AUG SEP OCT NOV DEC Gbaran Ubie, Nigeria Gjoa, Norway 2010 *$60-$80 OIL PRICE SCENARIO, 2012 ASSUMES NORMALIZED DOWNSTREAM AND NATURAL GAS ENVIRONMENT 7 Copyright of Royal Dutch Shell plc 03/02/2011
  • 8. PERFORMANCE FOCUS QATAR: PROJECTS ON TRACK NEW WAVE OF PRODUCTION GROWTH MAJOR START-UPS 2011 MATURING NEXT GENERATION OF PROJECT OPTIONS PEARL GTL: MAJOR CONSTRUCTION COMPLETE Air separation unit •Commissioning underway; ~12 months start-up •Sequential start-up of two trains •2012 f ll GTL capacity achieved full it hi d •1.6 bcf/d wet gas •120 kboe/d NGL/ethane Sales products •140 kboe/d GTL products •Shell 100% i partnership with Q Sh ll in hi i h Qatar P Petroleum l QATARGAS 4: STARTING UP LNG train •First gas into plant – Jan 2011 •LNG ramp-up H1 2011 •7-8 mtpa + 70 kboe/d condensate •Shell 30% Shell First steam from boilers 8 Copyright of Royal Dutch Shell plc 03/02/2011
  • 9. PERFORMANCE FOCUS EXPLORATION TO PRODUCTION NEW WAVE OF PRODUCTION GROWTH 2010 PERFORMANCE MATURING NEXT GENERATION OF PROJECT OPTIONS DISCOVERY APPRAISAL FID 2010 FIDs • MARS B, Gulf of Mexico •~100,000 boe/d TLP capacity (Shell 72%) •BC-10 Phase 2, Brazil •~30,000 boe/d (Shell 50%) GULF OF MEXICO • 3 discoveries & 1 appraisal success •~450 mln boe resources (Shell) • Appomattox (Shell 80%), Cardamom Deep (Shell 100%), South Deimos (Shell 72%) • Vito appraisal (Shell 55%) BRAZIL • BC-10 Massa (Shell 50%) • Oil discovery, Campos Basin • Potential for BC-10 Phase 3 • Gato do Mato, BMS-54 (Shell 80%) , ( ) • Oil discovery, Santos Basin • New wells planned to assess commerciality AUSTRALIA • 2 offshore gas discoveries • Acme (Shell 33%), Brederode (Shell 50%) • Clio-3 appraisal ( h ll 33%) l l (Shell ) BC-10 FPSO Mars-B TLP MARS-B TLP 9 Copyright of Royal Dutch Shell plc 03/02/2011
  • 10. PERFORMANCE FOCUS MATURING NEW PROJECT OPTIONS NEW WAVE OF PRODUCTION GROWTH BUSINESS DEVELOPMENT: 2010 PERFORMANCE MATURING NEXT GENERATION OF PROJECT OPTIONS 2010 PROGRESS CHINA TIGHT GAS • JinQiu PSC: 4,000 km2 tight gas • Fushun JAA: 4,000 km2 shale gas • North Shiloh CBM, Ordos basin • Drilling in all 3 licenses Sugar cane harvesting, Brazil EAST RESOURCES ARROW ENERGY • Marcellus shale • PetroChina and Shell • 70 wells drilled since acquisition • 7-8 mtpa CBM-LNG potential Drill pad in JinQiu, China SHELL/COSAN JV IRAQ MAJNOON OIL FIELD • 50/50, ~4500 Retail Stations • DPSC signed Shell 45% signed, • Biofuels in Brazil • Targeting 175 kboe/d ~ 2012 • Shell 2nd generation biofuels tech • Current production: 65 kboe/d •JV start-up planned April 1st EAGLE FORD GREENLAND OFFSHORE • Condensate rich shale • Block “Anu”, Shell 41% • 6 wells drilled since acquisition • Block “Napu”, Shell 46% Napu • 20,000 km2, Shell operated NEW EXPLORATION/RESOURCES ENTRY 10 Copyright of Royal Dutch Shell plc 03/02/2011
  • 11. OPERATIONAL EXCELLENCE OIL & GAS PRODUCTION RELIABILITY LNG RELIABILITY 100% 100% 90% 90% 80% 80% 70% 70% 2006 2007 2008 2009 2010 2006 2007 2008 2009 2010 DOWNSTREAM AVAILABILITY SAFETY PERFORMANCE REFINING - % OF EQUIVALENT DISTILLATION CAPACITY INJURIES - TRCF PER MILLION WORKING HOURS CHEMICALS - % OF MAXIMUM CAPACITY 4 96% CHEMICALS 3 94% 2 92% REFINING 90% 1 2006 2007 2008 2009 2010 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 EMPLOYEES AND CONTRACTORS PER MILLION WORKING HOURS; SHELL OPERATED FACILITIES 11 Copyright of Royal Dutch Shell plc 03/02/2011
  • 12. ROYAL DUTCH SHELL PLC FOURTH QUARTER AND FULL YEAR 2010 RESULTS SIMON HENRY CHIEF FINANCIAL OFFICER 12 Copyright of Royal Dutch Shell plc 03/02/2011
  • 13. PRICES AND MARGINS SHELL OIL & GAS REALIZATIONS INDUSTRY REFINING MARGINS INDUSTRY CHEMICALS MARGINS $/BARREL $/MSCF $/BARREL $/TONNE 7 12 600 80 10 500 8 6 400 70 6 300 4 60 5 200 2 0 100 50 4 -2 2 0 US ETHANE US WEST COAST ROTTERDAM O OIL G S (RHS) GAS ( S) WESTERN EUROPE NAPHTHA US GULF COAST SINGAPORE NE/SE ASIA NAPHTHA •Q4 2010 CHEMICAL MARGINS: BASED ON AVAILABLE PRICES/MARGINS AT THE END OF THE QUARTER 13 Copyright of Royal Dutch Shell plc 03/02/2011
  • 14. Q4 2010 FINANCIAL HIGHLIGHTS CCS EARNINGS ($ BILLION) CCS EARNINGS Q4 2009 TO Q4 2010 $ BILLION 5 Q4 10 Q4 09 UPSTREAM 3.4 2.8 DOWNSTREAM (CCS) 0.5 (0.4) 4 BUSINESS SEGMENTS TOTAL 3.9 2.4 CORPORATE & MINORITIES 0.2 0.4 CCS NET EARNINGS 4.1 2.8 3 CCS EARNINGS, $ PER SHARE 0.67 0.45 CASH FROM OPERATIONS 5.5 5.7 2 DIVIDENDS 2.6 2.6 1 DIVIDEND, $ PER SHARE 0.42 0.42 0 EARNINGS CCS BASIS, EARNINGS AND EPS EXCLUDING IDENTIFIED ITEMS 14 Copyright of Royal Dutch Shell plc 03/02/2011
  • 15. UPSTREAM PERFORMANCE EARNINGS OIL & GAS PRODUCTION $ BILLION MILLION BOE/D 5 3.4 4 3.2 3 CONTROLLABLE 2 3.0 1 0 2.8 Q409 Q110 Q210 Q310 Q410 OTHER UPSTREAM INTEGRATED GAS EXCLUDING IDENTIFIED ITEMS 15 Copyright of Royal Dutch Shell plc 03/02/2011
  • 16. DOWNSTREAM PERFORMANCE CCS EARNINGS AVAILABILITY AND SALES VOLUMES $ BILLION % AVAILABILITY VOLUME 100 7 1.5 15 1 95 6 0.5 90 5 0 85 4 -0.5 -1 1 80 3 Q409 Q110 Q210 Q310 Q410 Q409 Q110 Q210 Q310 Q410 OIL PRODUCTS REFINERY AVAILABILITY OIL PRODUCT SALES (MLN BBLS/D) CHEMICALS CHEMICALS AVAILABILITY CHEMICALS SALES (MLN TONNES) EXCLUDING IDENTIFIED ITEMS 16 Copyright of Royal Dutch Shell plc 03/02/2011
  • 17. CASH PERFORMANCE 12 MONTHS BUSINESSES GROUP $ BILLION $ BILLION 35 50 UPSTREAM DOWNSTREAM SOURCES USES SOURCES 30 USES 40 25 30 20 15 SOURCES 20 10 USES 10 5 0 0 CASH FLOW FROM OPERATIONS EXCL. NET ACQUISITIONS MOVEMENTS IN WORKING CAPITAL CAPEX (EXCL. ACQUISITIONS) + EQUITY ACC. INVESTMENTS ASSET SALES PAY-OUT 17 Copyright of Royal Dutch Shell plc 03/02/2011
  • 18. INVESTMENT AND BALANCE SHEET BALANCE SHEET GEARING % CAPITAL EMPLOYED $ BILLION RETURN % 30% 200 40% Gea g a ge Gearing range 150 20% 100 20% 10% 50 0% 0 0% Q405 Q406 Q407 Q408 Q409 Q410 2005 2006 2007 2008 2009 2010 OTHER ROACE CAPITAL IN SERVICE RETURN ON CAPITAL IN SERVICE CAPITAL INVESTMENT CAPITAL INVESTMENT $ BILLION 2009 2010 2010 2011E $ Bln TARGET 30 MIDDLE EAST Organic investment 31 ~28 24 28 AFRICA, CIS Acquisitions q 1 ~7 7 1.61 20 ASIA-PACIFIC U S UPSTREAM M EUROPE Disposals (3) (>2) (7) Up to 5 AMERICAS 10 Net Capital Investment 28 ~33 24 25-27 DOWNSTREAM 0 2010 2011E 1 COSAN (BRAZIL DOWNSTREAM & BIOFUELS JV) 18 Copyright of Royal Dutch Shell plc 03/02/2011
  • 19. ROYAL DUTCH SHELL PLC FOURTH QUARTER AND FULL YEAR 2010 RESULTS PETER VOSER CHIEF EXECUTIVE OFFICER 19 Copyright of Royal Dutch Shell plc 03/02/2011
  • 20. SUMMARY STRATEGY PRIORITIES 2010 DELIVERY •2010 CCS earnings $18 bln (EPS +56%) g $ ( ) PERFORMANCE FOCUS •Oil & gas volumes 3.3 mln boe/d (+ 5%) •$2 bln underlying cost savings •$7 bln asset sales •6 new start-ups 2010 NEW WAVE OF PRODUCTION GROWTH •Qatargas 4 starting up; Pearl GTL on track •Launched 2 new deep water projects p p j •$7 bln acquisitions MATURING NEXT GENERATION OF •New resource plays: Iraq oil, unconventional gas p y q , g PROJECT OPTIONS •Exploration success; 8 new discoveries •Brazil retail & biofuels joint venture Competitive performance – Profitable growth – Sharper delivery EARNINGS CCS BASIS, EARNINGS AND EPS EXCLUDING IDENTIFIED ITEMS 20 Copyright of Royal Dutch Shell plc 03/02/2011
  • 21. ROYAL DUTCH SHELL PLC FOURTH QUARTER AND FULL YEAR 2010 RESULTS Q&A 21 Copyright of Royal Dutch Shell plc 03/02/2011
  • 22. ROYAL DUTCH SHELL PLC FOURTH QUARTER AND FULL YEAR 2010 RESULTS THE HAGUE FEBRUARY 3rd, 2011 22 Copyright of Royal Dutch Shell plc 03/02/2011