Guide to online marketing for small business

RUBEN LICERA
RUBEN LICERAResult-Oriented Growth Hacker ★ Respected E-Marketing Mentor ★ Speaker ★ Author à ESTRAT
@rubenlicera iNewMedia.orgruben@inewmedia.org
Tips + Advice to Grow Your Business
Through Online Marketing
@rubenlicera iNewMedia.orgruben@inewmedia.org
CONTENT
@rubenlicera iNewMedia.orgruben@inewmedia.org
Certified SEO Professional
ExpertRating.com (2012 – present)
Philippine Representative for IntFair XVII
Online Promotions Certification (Rotterdam,
Netherlands)
Certified Inbound Marketing Professional
and Educator (IM University) (2010– present)
Managing Director
RLCOMM International (2009 – present)
Offline and Online PR and Marketing Specialists
Bluewater Resorts
President
Cebu Bloggers Society, Inc (2012 – present)
Community Manager
Google Developers Group (GDG) Cebu (2012 – present)
about the resource person ruben licera jr.About RUBEN LICERA JR.
@rubenlicera iNewMedia.orgruben@inewmedia.org
@rubenlicera iNewMedia.orgruben@inewmedia.org
of consumers research
products online before buying
people use search
engines as a go-to shopping
resource?
Image Courtesy of Tweakyourbiz.com
WHY MARKET ONLINE?
@rubenlicera iNewMedia.orgruben@inewmedia.org
@rubenlicera iNewMedia.orgruben@inewmedia.org
Number of Filipinos in FACEBOOK
Source: SocialBaker.com 2012
@rubenlicera iNewMedia.orgruben@inewmedia.org
18-44 YEAR OLD FILIPINOS
Source: SocialNBaker 2013
@rubenlicera iNewMedia.orgruben@inewmedia.org
Number of Overseas Filipino Workers
Source: http://www.census.gov.ph/content/total-number-ofws-estimated-22-million-results-2011-survey-overseas-filipinos
@rubenlicera iNewMedia.orgruben@inewmedia.org
The good news for your business is that online
marketing doesn’t have to be complicated, time-
consuming or expensive. Consider that:
• Online outreach often
.
•
– meaning that potential customers
will see your campaign quickly.
• can be made
, usually at .
• quickly show what’s
working and what’s not.
Image courtesy of Modernizingforeignassistance.net
ADVANTAGES OF ONLINE MARKETING
@rubenlicera iNewMedia.orgruben@inewmedia.org
Online marketing can do many
things for your business.
Choose one or two objectives for
starters.
For example, do you want to
drive visitors to your website,
generate more foot traffic to
your store or restaurant, or
gather emails for a newsletter?Image courtesy of topseopicks.com
EFFECTIVE ONLINE MARKETING
@rubenlicera iNewMedia.orgruben@inewmedia.org
Be clear about the buyers you want to
reach Are they currently buying from a
competitor?
Also consider their gender, hobbies,
location and other specifics; these can
all help you determine the best ways
to reach them, as well as the
messages that will work best. Image courtesy of www.netprro.com.au
EFFECTIVE ONLINE MARKETING
@rubenlicera iNewMedia.orgruben@inewmedia.org
If you have a website, ask your
current customers how they
found it. If not, ask them where
they go online now. This insight
can help you focus your efforts
Image courtesy of Ccmarketingonline.com
EFFECTIVE ONLINE MARKETING
@rubenlicera iNewMedia.orgruben@inewmedia.org
Just because a competitor is
doing it doesn’t mean it works –
but it might.
Reviewing what your
competition is doing can help
you create your own unique
approach.
EFFECTIVE ONLINE MARKETING
@rubenlicera iNewMedia.orgruben@inewmedia.org
Taking the time to think
through your plan before you
begin can dramatically
improve your results. Choose
one or two tactics that work
within your budget, make
sense for your audience and
that you can commit the time
to manage effectively
EFFECTIVE ONLINE MARKETING
@rubenlicera iNewMedia.orgruben@inewmedia.org
Online marketing makes it easy to
measure program performance; take
advantage of this by closely
monitoring the response to your
marketing programs.
Increase your investment in the
programs that work well and revise
components of programs that aren’t
working
EFFECTIVE ONLINE MARKETING
@rubenlicera iNewMedia.orgruben@inewmedia.org
Create your business listing on listing sites such as City
search to ensure that consumers searching for nearby
businesses find yours. Some listings allow you to promote
offers such as sales and new products.
Customer review sites are basically local directories like Yelp
that allow users to express their opinions about businesses.
TYPES OF INTERNET MARKETING TOOLS
@rubenlicera iNewMedia.orgruben@inewmedia.org
Search advertising is a method of placing online ads on
Web pages near search engine results. Choose keywords
that relate as closely as possible to your offerings so you
receive the most likely prospects.
For CPC ads, you pay only when someone clicks on your ad
TYPES OF INTERNET MARKETING TOOLS
@rubenlicera iNewMedia.orgruben@inewmedia.org
Contextual advertising takes display ads to the next level, by
placing them on sites related to your offerings; for example, if
you sell sporting goods, your ad may perform better on sports-
related sites.
Services are available that automatically distribute ads to sites
based on the content of those sites.
QUICK INTERNET MRKETING TIPSTYPES OF INTERNET MARKETING TOOLS
@rubenlicera iNewMedia.orgruben@inewmedia.org
You’ve probably seen the dancing aliens; that’s a display, or
banner, ad.
You can also distribute your display ad via ad networks and
ad management systems.
TYPES OF INTERNET MARKETING TOOLS
@rubenlicera iNewMedia.orgruben@inewmedia.org
Geotargeting simply means advertising to prospects in
specific locations –which could be very useful, for example, if
you sell dresses only in Dallas.
One way to get started is to create a listing on Google Places
(http://places.google.com/business).
QUICK INTERNET MARKETING TIPS
@rubenlicera iNewMedia.orgruben@inewmedia.org
Connect with new customers through programs
that offer multiple buyers collective purchasing
deals.
There are many popular group buying sites
available to use.
QUICK INTERNET MARKETING TIPS
@rubenlicera iNewMedia.orgruben@inewmedia.org
Many smartphones and mobile devices provide
web browsing, GPS, cameras and video
capabilities.
This means you can develop creative promotions
with text messages and location-based social
networks
TYPES OF INTERNET MARKETING TOOLS
@rubenlicera iNewMedia.orgruben@inewmedia.org
Cultivate new business through social networking sites
where members share stories and recommend products
and services
TYPES OF INTERNET MARKETING TOOLS
@rubenlicera iNewMedia.orgruben@inewmedia.org
Affiliate marketing lets you get other businesses to drive
prospects to your website.
Some affiliates may allow you to set up a store on their
domains, such as comparison shopping sites
TYPES OF INTERNET MARKETING TOOLS
@rubenlicera iNewMedia.orgruben@inewmedia.org
Reach new audiences by posting videos on video-sharing sites.
The best videos tend to be short (less than three minutes) and
have an offer, such as a free copy of a report or a product
discount, to motivate viewers to take action.
Mobile Demand is one of many small businesses with a
YouTube channel to help spread company news and
information
QUICK INTERNET MARKETING TIPSTYPES OF INTERNET MARKETING TOOLS
@rubenlicera iNewMedia.orgruben@inewmedia.org
Dig into your visitor data to see
where your most promising
leads come from.
The quality of your traffic usually
trumps Quantity.
Google Analytics
(www.google.com/analytics) is a
great place to start, and it’s free
MEASURING RESULTS
@rubenlicera iNewMedia.orgruben@inewmedia.org
The basic measure of an online ad’s
impact is how many people click on it to
visit your site.
Clickthrough rates are often strongest
with a compelling visual, message or
offer, combined with placement on the
right sites.
Image courtesy of Ppc-management-review.toptenreviews.com
MEASURING RESULTS
@rubenlicera iNewMedia.orgruben@inewmedia.org
How many people who see your ads
“convert” into buyers or take a specific
action, such as subscribing to your
newsletter?
Take a look at your conversion rates to
help determine which outreach efforts
are most cost-effective Image courtesy of Rockketaffiliates.com
MEASURING RESULTS
@rubenlicera iNewMedia.orgruben@inewmedia.org
Using a unique phone number in your ads lets
you see exactly how many calls your campaign
has generated.
This feature, which lets you track calls by ad
and shift your spending, provides clear
evidence that online marketing
can lead to real leads, customers and offline
success.
Image courtesy of Liftdinefi.blog.com
MEASURING RESULTS
@rubenlicera iNewMedia.orgruben@inewmedia.org
A landing page is any page on your
website where traffic is sent
specifically to prompt an action.
Landing pages let you customize your
message and track program
performance accurately. Keep the
landing page simple make that the
focus of the page.
Image courtesy of Blog.hubspot.com
MEASURING RESULTS
@rubenlicera iNewMedia.orgruben@inewmedia.org
Main Street is full of
companies with a prominent
storefront and no website.
Gift shops, restaurants, wine
stores and other storefront
businesses can use an online
presence to drive offline
success.
QUICK ONLINE
MARKETING CHECKLIST
@rubenlicera iNewMedia.orgruben@inewmedia.org
 Mapping your location in Google
Mapmaker.
 Claiming your Google Places
page.
 Promoting your business on
customer review sites.
 Creating a blog.
 Offering incentives for location-
based activities, such as visiting
your store multiple times. Image courtesy of Googleplacesoptimization.org
QUICK ONLINE
MARKETING CHECKLIST
@rubenlicera iNewMedia.orgruben@inewmedia.org
Image courtesy of Denunt.com
For plumbers, real estate agents and the
like
QUICK ONLINE
MARKETING CHECKLIST
 Plot your office via Google Mapmaker.
 Claiming your Google Places page.
 Submitting your site to online
directories. Don’t forget any trade
organizations you belong to.
 Using social media to connect with
target customers and prospects.
 Setting up a search advertising
account and place a geotargeted ad.
@rubenlicera iNewMedia.orgruben@inewmedia.org
Online Retailers can spread the word
about their offerings, stay connected
with customers and keep traffic
flowing in the virtual door with online
marketing.
QUICK ONLINE
MARKETING CHECKLIST
 Creating a blog.
 Sending a newsletter.
 Making a banner ad and place it
on an ad network.
 Starting an affiliate program.
@rubenlicera iNewMedia.orgruben@inewmedia.org
For Business are online and offline –
Example: hotel, resort and etc.
Image courtesy of Swap2005.org
 Map your business online
 Claiming your Google Places page.
 Collecting email addresses
 from physical visitors to start an e-
newsletter.
 Distributing online coupons through
your website.
 Setting up a search advertising
account and place a geo-targeted ad
QUICK ONLINE
MARKETING CHECKLIST
@rubenlicera iNewMedia.orgruben@inewmedia.org
For more information email:
ruben@inewmedia.org
Visit our Website :
www.iNewMedia.org
Follow me at
rubenlicera
@rubenlicera iNewMedia.orgruben@inewmedia.org
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Guide to online marketing for small business

  • 1. @rubenlicera iNewMedia.orgruben@inewmedia.org Tips + Advice to Grow Your Business Through Online Marketing
  • 3. @rubenlicera iNewMedia.orgruben@inewmedia.org Certified SEO Professional ExpertRating.com (2012 – present) Philippine Representative for IntFair XVII Online Promotions Certification (Rotterdam, Netherlands) Certified Inbound Marketing Professional and Educator (IM University) (2010– present) Managing Director RLCOMM International (2009 – present) Offline and Online PR and Marketing Specialists Bluewater Resorts President Cebu Bloggers Society, Inc (2012 – present) Community Manager Google Developers Group (GDG) Cebu (2012 – present) about the resource person ruben licera jr.About RUBEN LICERA JR.
  • 5. @rubenlicera iNewMedia.orgruben@inewmedia.org of consumers research products online before buying people use search engines as a go-to shopping resource? Image Courtesy of Tweakyourbiz.com WHY MARKET ONLINE?
  • 7. @rubenlicera iNewMedia.orgruben@inewmedia.org Number of Filipinos in FACEBOOK Source: SocialBaker.com 2012
  • 8. @rubenlicera iNewMedia.orgruben@inewmedia.org 18-44 YEAR OLD FILIPINOS Source: SocialNBaker 2013
  • 9. @rubenlicera iNewMedia.orgruben@inewmedia.org Number of Overseas Filipino Workers Source: http://www.census.gov.ph/content/total-number-ofws-estimated-22-million-results-2011-survey-overseas-filipinos
  • 10. @rubenlicera iNewMedia.orgruben@inewmedia.org The good news for your business is that online marketing doesn’t have to be complicated, time- consuming or expensive. Consider that: • Online outreach often . • – meaning that potential customers will see your campaign quickly. • can be made , usually at . • quickly show what’s working and what’s not. Image courtesy of Modernizingforeignassistance.net ADVANTAGES OF ONLINE MARKETING
  • 11. @rubenlicera iNewMedia.orgruben@inewmedia.org Online marketing can do many things for your business. Choose one or two objectives for starters. For example, do you want to drive visitors to your website, generate more foot traffic to your store or restaurant, or gather emails for a newsletter?Image courtesy of topseopicks.com EFFECTIVE ONLINE MARKETING
  • 12. @rubenlicera iNewMedia.orgruben@inewmedia.org Be clear about the buyers you want to reach Are they currently buying from a competitor? Also consider their gender, hobbies, location and other specifics; these can all help you determine the best ways to reach them, as well as the messages that will work best. Image courtesy of www.netprro.com.au EFFECTIVE ONLINE MARKETING
  • 13. @rubenlicera iNewMedia.orgruben@inewmedia.org If you have a website, ask your current customers how they found it. If not, ask them where they go online now. This insight can help you focus your efforts Image courtesy of Ccmarketingonline.com EFFECTIVE ONLINE MARKETING
  • 14. @rubenlicera iNewMedia.orgruben@inewmedia.org Just because a competitor is doing it doesn’t mean it works – but it might. Reviewing what your competition is doing can help you create your own unique approach. EFFECTIVE ONLINE MARKETING
  • 15. @rubenlicera iNewMedia.orgruben@inewmedia.org Taking the time to think through your plan before you begin can dramatically improve your results. Choose one or two tactics that work within your budget, make sense for your audience and that you can commit the time to manage effectively EFFECTIVE ONLINE MARKETING
  • 16. @rubenlicera iNewMedia.orgruben@inewmedia.org Online marketing makes it easy to measure program performance; take advantage of this by closely monitoring the response to your marketing programs. Increase your investment in the programs that work well and revise components of programs that aren’t working EFFECTIVE ONLINE MARKETING
  • 17. @rubenlicera iNewMedia.orgruben@inewmedia.org Create your business listing on listing sites such as City search to ensure that consumers searching for nearby businesses find yours. Some listings allow you to promote offers such as sales and new products. Customer review sites are basically local directories like Yelp that allow users to express their opinions about businesses. TYPES OF INTERNET MARKETING TOOLS
  • 18. @rubenlicera iNewMedia.orgruben@inewmedia.org Search advertising is a method of placing online ads on Web pages near search engine results. Choose keywords that relate as closely as possible to your offerings so you receive the most likely prospects. For CPC ads, you pay only when someone clicks on your ad TYPES OF INTERNET MARKETING TOOLS
  • 19. @rubenlicera iNewMedia.orgruben@inewmedia.org Contextual advertising takes display ads to the next level, by placing them on sites related to your offerings; for example, if you sell sporting goods, your ad may perform better on sports- related sites. Services are available that automatically distribute ads to sites based on the content of those sites. QUICK INTERNET MRKETING TIPSTYPES OF INTERNET MARKETING TOOLS
  • 20. @rubenlicera iNewMedia.orgruben@inewmedia.org You’ve probably seen the dancing aliens; that’s a display, or banner, ad. You can also distribute your display ad via ad networks and ad management systems. TYPES OF INTERNET MARKETING TOOLS
  • 21. @rubenlicera iNewMedia.orgruben@inewmedia.org Geotargeting simply means advertising to prospects in specific locations –which could be very useful, for example, if you sell dresses only in Dallas. One way to get started is to create a listing on Google Places (http://places.google.com/business). QUICK INTERNET MARKETING TIPS
  • 22. @rubenlicera iNewMedia.orgruben@inewmedia.org Connect with new customers through programs that offer multiple buyers collective purchasing deals. There are many popular group buying sites available to use. QUICK INTERNET MARKETING TIPS
  • 23. @rubenlicera iNewMedia.orgruben@inewmedia.org Many smartphones and mobile devices provide web browsing, GPS, cameras and video capabilities. This means you can develop creative promotions with text messages and location-based social networks TYPES OF INTERNET MARKETING TOOLS
  • 24. @rubenlicera iNewMedia.orgruben@inewmedia.org Cultivate new business through social networking sites where members share stories and recommend products and services TYPES OF INTERNET MARKETING TOOLS
  • 25. @rubenlicera iNewMedia.orgruben@inewmedia.org Affiliate marketing lets you get other businesses to drive prospects to your website. Some affiliates may allow you to set up a store on their domains, such as comparison shopping sites TYPES OF INTERNET MARKETING TOOLS
  • 26. @rubenlicera iNewMedia.orgruben@inewmedia.org Reach new audiences by posting videos on video-sharing sites. The best videos tend to be short (less than three minutes) and have an offer, such as a free copy of a report or a product discount, to motivate viewers to take action. Mobile Demand is one of many small businesses with a YouTube channel to help spread company news and information QUICK INTERNET MARKETING TIPSTYPES OF INTERNET MARKETING TOOLS
  • 27. @rubenlicera iNewMedia.orgruben@inewmedia.org Dig into your visitor data to see where your most promising leads come from. The quality of your traffic usually trumps Quantity. Google Analytics (www.google.com/analytics) is a great place to start, and it’s free MEASURING RESULTS
  • 28. @rubenlicera iNewMedia.orgruben@inewmedia.org The basic measure of an online ad’s impact is how many people click on it to visit your site. Clickthrough rates are often strongest with a compelling visual, message or offer, combined with placement on the right sites. Image courtesy of Ppc-management-review.toptenreviews.com MEASURING RESULTS
  • 29. @rubenlicera iNewMedia.orgruben@inewmedia.org How many people who see your ads “convert” into buyers or take a specific action, such as subscribing to your newsletter? Take a look at your conversion rates to help determine which outreach efforts are most cost-effective Image courtesy of Rockketaffiliates.com MEASURING RESULTS
  • 30. @rubenlicera iNewMedia.orgruben@inewmedia.org Using a unique phone number in your ads lets you see exactly how many calls your campaign has generated. This feature, which lets you track calls by ad and shift your spending, provides clear evidence that online marketing can lead to real leads, customers and offline success. Image courtesy of Liftdinefi.blog.com MEASURING RESULTS
  • 31. @rubenlicera iNewMedia.orgruben@inewmedia.org A landing page is any page on your website where traffic is sent specifically to prompt an action. Landing pages let you customize your message and track program performance accurately. Keep the landing page simple make that the focus of the page. Image courtesy of Blog.hubspot.com MEASURING RESULTS
  • 32. @rubenlicera iNewMedia.orgruben@inewmedia.org Main Street is full of companies with a prominent storefront and no website. Gift shops, restaurants, wine stores and other storefront businesses can use an online presence to drive offline success. QUICK ONLINE MARKETING CHECKLIST
  • 33. @rubenlicera iNewMedia.orgruben@inewmedia.org  Mapping your location in Google Mapmaker.  Claiming your Google Places page.  Promoting your business on customer review sites.  Creating a blog.  Offering incentives for location- based activities, such as visiting your store multiple times. Image courtesy of Googleplacesoptimization.org QUICK ONLINE MARKETING CHECKLIST
  • 34. @rubenlicera iNewMedia.orgruben@inewmedia.org Image courtesy of Denunt.com For plumbers, real estate agents and the like QUICK ONLINE MARKETING CHECKLIST  Plot your office via Google Mapmaker.  Claiming your Google Places page.  Submitting your site to online directories. Don’t forget any trade organizations you belong to.  Using social media to connect with target customers and prospects.  Setting up a search advertising account and place a geotargeted ad.
  • 35. @rubenlicera iNewMedia.orgruben@inewmedia.org Online Retailers can spread the word about their offerings, stay connected with customers and keep traffic flowing in the virtual door with online marketing. QUICK ONLINE MARKETING CHECKLIST  Creating a blog.  Sending a newsletter.  Making a banner ad and place it on an ad network.  Starting an affiliate program.
  • 36. @rubenlicera iNewMedia.orgruben@inewmedia.org For Business are online and offline – Example: hotel, resort and etc. Image courtesy of Swap2005.org  Map your business online  Claiming your Google Places page.  Collecting email addresses  from physical visitors to start an e- newsletter.  Distributing online coupons through your website.  Setting up a search advertising account and place a geo-targeted ad QUICK ONLINE MARKETING CHECKLIST
  • 37. @rubenlicera iNewMedia.orgruben@inewmedia.org For more information email: ruben@inewmedia.org Visit our Website : www.iNewMedia.org Follow me at rubenlicera