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HUMAN RESOURCES
COURSE SCHEDULE


CHAPTER 1: HUMAN RESOURCES MANAGEMENT AND
PLANNING



CHAPTER 2: ORGANIZATIONAL STRUCTURE AND
COMMUNICATION



CHAPTER 3: LEADERSHIP, MANAGENT AND MOTIVATION



CHAPTER 4: CORPORATE CULTURE AND EMPLOYER –
EMPLOYEE RELATIONS
Chapter 3
Leadership, Management and
Motivation
The differences between
leadership and management


They are linked and compliment each other
yet they do not act in the same manner



The manager is responsible for planning and
managing the group



The leader is responsible for building
relationships.
Leadership Styles:
1)

Autocratic

2)

Bureaucratic

3)

Democratic

4)

Laissez-faire
Autocratic Leadership Style


Autocratic leadership, also known as
authoritarian leadership, is a leadership
style characterized by individual control
over all decisions and little input from group
members. Autocratic leaders typically make
choices based on their own ideas and
judgments and rarely accept advice from
followers.
Bureaucratic Leadership Style


Managers refer to the rule book when making
decisions



Is effective in a stable environment



Definite procedures need to be followed
Democratic Leadership Style


Democratic leaders make the final decisions, but
they include team members in the decision-making
process. They encourage creativity and team
members are often highly engaged in projects and
decisions.
Laissez-faire Leadership Style


The phrase laissez-faire is French and
translates into ‘let it be’.



It describes leaders who allow their people to
work on their own. This type of leadership can
also occur naturally when managers do not
have sufficient control over their workforce.
Trait Theory


The measurement of consistent patterns of
habit in an individual's behavior, thoughts, and
emotions. The theory is based on the stability
of traits over time, how they differ from other
individuals, and how they will influence
human behaviour.
Trait Characteristics


Intelligence



Self-confidence



Determination



Integrity



Sociability
Leadership and Management


Henri Fayol (Istanbul, 29 July 1841 – Paris, 19
November 1925) was a French mining engineer
and director of mines who developed a
general theory of business administration.
Functions of Management:


Planning: setting a strategy



Organizing: preparing resources to achieve
given objectives



Commanding: instructing individuals to
perform certain duties



Coordinating: bringing together the resources



Controlling: having power over the situation
Motivation
The Meaning of Motivation


Motivation is a factor that influences a person in the
workplace.



If managers motivate their employees, company
goals become easier to achieve.
Intrinsic and Extrinsic Motivation


Intrinsic motivation occurs when someone
gains satisfaction from an activity without
experiencing any threats from outside.
Students are likely to be intrinsically
motivated if they:


Attribute their educational results to factors
under their own control, also known as
autonomy.



Believe they have the skills to be effective
agents in reaching their desired goals, also
known as self-efficacy beliefs.



Are interested in mastering a topic, not just in
achieving good grades.
Extrinsic Motivation


Extrinsic motivation refers to the performance
of an activity in order to attain an
outcome, whether or not that activity is also
intrinsically motivated. Extrinsic motivation
comes from outside of the individual.
Abraham Maslow


Maslow is famous for proposing a hierarchy of
human needs to explain motivation.



Maslow's hierarchy of needs is often displayed in
the shape of a pyramid with the largest, most
fundamental levels of needs at the bottom and
the need for self-actualization at the top.
Douglas McGregor


McGregor put forward two theories:

- Theory X
- Theory Y
Theory X


Theory X assumes employees are lazy, and so
there should be a practice of motivation and
disciplined work.



This close supervision is best achieved through
a tall organizational structure.
Theory Y


This theory opposses theory X. It assumes that
employees enjoy their jobs and already attain
good motivation.



Theory Y desires to be creative and forwardthinking at work.
Empowerment


Describes the level of economics, political and
spiritual power that an individual holds.
Teamwork


If you work with a group of people you are
essentially carrying out teamwork.



The success of teams is crucial to an
organization’s performance.
Resource Investigators


These are people who have contact outside of
the team and add resources for good job
prospects.
Coordinators


Allocate, formulate and manage resources in
the best way possible.



Describes people who can see the big picture.
Shapers


Shapers like to work hard to achieve goals.



Shapers will debate, disagree and challenge
one another to provide the best outcome.
Monitor Evaluators


This type of person is the brains of the team.



They are calm and monitor teams in order to
get the most out of the workforce.
Implementers


Implementers are doers.



They create ideas in a positive environment
and execute goals effectively.
Completer Finishers


These people complete the job.



They are often under a lot of pressure and
stress.
Specialists


Share their expertise with colleagues.



They are useful especially when working in a
team.

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Human resources chapter 3