Ferry jaolis servicescape

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a summary presentation on an article reviewing servicescape research

Business Design

Presented by: Ferry JAOLIS

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“ E = f (P, B) “

P A D

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Advanced
Psychology

Organizational Architecture
Studies

Interior
Design

Climate Employees

Approach – Avoidance
Organizational
Behavior
Studies

Culture Customer

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Ferry jaolis servicescape

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Ferry jaolis servicescape

1. Presented by: Ferry JAOLIS

2.

3.

4.

5.

7.

8.

9.

10.

11. “ E = f (P, B) “

12. P A D

13.

14.

15. › › ›

16. Advanced Psychology Organizational Architecture Studies Interior Design

17. Climate Employees Approach – Avoidance Organizational Behavior Studies Culture Customer

18. • • • • •

Notes de l'éditeur

Kotler the 4 composition,bitner and hoffman and turley the holistic and tangible intangible
Kotler the 4 composition,bitner and hoffman and turley the holistic and tangible intangible
Kotler the 4 composition,bitner and hoffman and turley the holistic and tangible intangible
Kotler the 4 composition,bitner and hoffman and turley the holistic and tangible intangible