Masterclass Sales Management Leadership Business University Nyenrode, Oktober 2009.

1. RONALD VAN DEN HOFF

4. GOVERNMENT COMPANIES CITIZENS

5. COMPANIES CITIZENS GOVERNMENT QUANGOS

8. * Forrester Research

12. CONNECTIVITY OF PEOPLE CONNECTIVITY OF INFORMATION PC ERA WEB 1.0 WEB 3.0 2010-2020 WEB 4.0 2020-2040 Semantic web Web OS WEB 2.0 2000-2012

20. Netherlands 13354

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50. Hyves, Linkedin Facebook, Youtube Flickr Delicious Slideshare Seats2meet Plaza: www.mindz.com Reviews: www.meetingreviews.com “ ikwilmeedoen.nl” Corporate blog(s) Social network: www.frisinjehoofd.nl Personal blog(s) www.ronaldvandenhoff.nl Twitter fountain

52. ACADEMY?

56. “ Als je er al jaren van op de hoogte bent dat je een oorlogsmisdadiger in je personeelsbestand hebt, en er verder niets aan doet, dan is dat wel erg kwalijk…” “ Beetje flauw om Transavia de schuld te geven. In ieder geval kun je daar beter mee vliegen dan met Turkish airways, want die landen soms ongeveer op Schiphol…” .

57. “ Looking at a train the speed may scare you, But inside the speed is relative. That same train is like an oasis. A place for reflection. A place to meet other people. To start a conversation. And to exchange stories”. R onald van den Hoff