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®
Innovative IT Operations Management Solutions Since 1999
Product Introduction
and NKIA Corporate
Overview
© NKIA Co. Ltd. All rights reserved.
Page 1
Hypervisor-Agnostic Cloud Management Platform
®
Innovative IT Operations Management Solutions Since 1999
 NKIA Corporate Overview
 IT Operations Management Solutions Lineup
 POLESTAR XEUS Cloud Management Platform
 Case Studies
TABLE OF CONTENTS
© NKIA Co. Ltd. All rights reserved.
Page 2
®
Innovative IT Operations Management Solutions Since 1999
TABLE OF CONTENTS
© NKIA Co. Ltd. All rights reserved.
Page 3
NKIA Corporate Overview
IT Operations Management Solutions Lineup
POLESTAR XEUS Cloud Management Platform
Case Studies
Financial
Leadership
History
Positioning
Monitoring
Operations
Governance
Features
Value Proposition
South Korean Government
LG U+
®
Innovative IT Operations Management Solutions Since 1999
 Vendor of IT Operations Management
(ITOM) Solutions
 Founded in 1999
 Headquartered in Seongnam,
South Korea
(IT Industrial Park in Greater Seoul)
Loyal Customer Base
 Over 80% of revenue each year from
existing customers
Aggressive R&D Program
 130 Employees, including over 100
developers
 35% of revenue reinvested in R&D
activities
NKIA CORPORATE OVERVIEW
© NKIA Co. Ltd. All rights reserved.
Page 4
®
Innovative IT Operations Management Solutions Since 1999
 Privately owned
 3 Rounds of
Investment:
 1999
 2004
 2006
 Received Investment
from Draper Fisher
Jurvetson in 2006
FINANCIAL INFORMATION
© NKIA Co. Ltd. All rights reserved.
Page 5
95%
5%
Revenue Sources
Software
Licensing
Consulting
 Year-on-year revenue growth
since foundation
 International Revenue Streams:
 China
 Japan
 Singapore
 Vietnam
 Ecuador
®
Innovative IT Operations Management Solutions Since 1999
 CEO: Sun-Woo Lee
 CEO of NKIA since 2000
 Manager, LG CNS, 1988 to
1999
 Master’s Degree in
Information and
Communications
Technology, 1996, Postech
Graduate School of
Engineering
NKIA LEADERSHIP
© NKIA Co. Ltd. All rights reserved.
Page 6
Sun-Woo Lee
Chairman
Li Seon-Jin
CEO
®
Innovative IT Operations Management Solutions Since 1999
HISTORY
© NKIA Co. Ltd. All rights reserved.
Page 7
2000
2013
2012
2011
2010
2007
2006
2004
2002
2001
1999
2008
2009
2005
2003
Foundation of NKIA Co. Ltd.
OmniWorker rebranded as POLESTAR; IT Asset Management Solution Launched
Reached agreement with Sun Microsystems to supply OEM
software
Launched OmniWorker 1.0 (first IT Operations Management solution)
Launched OmniWorker ITSM (Information Technology Service
Management)
Launched POLESTAR XEUS Cloud Management Platform
Launched POLESTAR DCA Data Center Automation Suite
®
Innovative IT Operations Management Solutions Since 1999
THE ITOM LEADER IN SOUTH KOREA
© NKIA Co. Ltd. All rights reserved.
Page 8
Estimated IT Operations Software Market Share by Company, 2011
®
Innovative IT Operations Management Solutions Since 1999
Monitoring
Solutions
For collecting data
about systems
Operations
Solutions
For directly
controlling systems
Governance
Solutions
For supporting
decision making
NKIA PRODUCT LINEUP
© NKIA Co. Ltd. All rights reserved.
Page 9
Three Functionally Defined Product Categories:
®
Innovative IT Operations Management Solutions Since 1999
• POLESTAR SMS
For monitoring physical servers
• POLESTAR VM SMS
For monitoring virtual machines
• POLESTAR NMS
For monitoring network devices
• POLESTAR STM
For monitoring storage devices
• POLESTAR DPM
For monitoring the performance of database management systems
• POLESTAR WPM
For monitoring web application servers
• POLESTAR APM
For monitoring application performance as experienced by the end user
• POLESTAR SOC EMS
For monitoring Social Overhead Capital elements
(Vehicle Detectors, Vessel Monitoring Systems, Laser Cameras)
MONITORING SOLUTIONS
© NKIA Co. Ltd. All rights reserved.
Page 10
®
Innovative IT Operations Management Solutions Since 1999
• POLESTAR ITSM
For managing IT Service Management processes
• POLESTAR IAM
For integrated Identity account and identity management
• POLESTAR ITAM
For managing inventories of IT assets
• POLESTAR DCA (Automation Suite)
For automating repetitive data center administration tasks
• POLESTAR XEUS
Complete hypervisor and cloud service management platform
• POLESTAR TAMS
For ensuring and improving Quality of Service
OPERATIONS SOLUTIONS
© NKIA Co. Ltd. All rights reserved.
Page 11
®
Innovative IT Operations Management Solutions Since 1999
• POLESTAR Big Data Suite
For analyzing structured and unstructured data
• POLESTAR Enterprise Dashboard
For providing high-level managers with an overview of critical
information
• POLESTAR BSC Balanced Scorecard
Strategy Performance Management Tool
• POLESTAR ROI
For measuring financial performance
GOVERNANCE SOLUTIONS
© NKIA Co. Ltd. All rights reserved.
Page 12
®
Innovative IT Operations Management Solutions Since 1999 © NKIA Co. Ltd. All rights reserved.
Page 13
Hypervisor-Agnostic Cloud Management
Platform
®
Innovative IT Operations Management Solutions Since 1999
THE POLESTAR XEUS
VALUE PROPOSITION
© NKIA Co. Ltd. All rights reserved.
Page 14
Cloud Management Platform
HYPERVISOR
AGNOSTICISM
Broader vendor
support than any
other CMP
COMPLETE
CLOUD
MANAGEMENT
Both virtual servers
and virtual desktops
ENTERPRISE
LEVEL
FUNCTIONALITY
Enough for a cloud
service provider
LEGACY
COMPATIBILITY
Unified management
of cloud and legacy
systems
Unparalleled Value in Four
Ways:
®
Innovative IT Operations Management Solutions Since 1999
HYPERVISOR AGNOSTICISM
© NKIA Co. Ltd. All rights reserved.
Page 15
Cloud Management Platform
POLESTAR
XEUS
Apache
CloudStack
RightScale
VMWare Multi-
Hypervisor
Manager
Microsoft
System Center
BMC Cloud
Lifecycle
Management
OpenStack
Dashboard
(Horizon)
VMware ESXi ✔ ✔ ✔ ✔ ✔ ✔ ✔
KVM ✔ ✔ ✔ ✔
Citrix XenServer ✔ ✔ ✔ ✔ ✔
Microsoft Hyper-V ✔ ✔ ✔ ✔ partial
Cambridge Xen ✔
Oracle VM developing
IBM PowerVM ✔
HP VM ✔
Red Hat RHEV ✔
®
Innovative IT Operations Management Solutions Since 1999
Current Virtual Desktop Support:
 Citrix XenDeskTop
Pending Virtual Desktop Support:
 Vmware Horizon View
COMPLETE CLOUD MANAGEMENT
© NKIA Co. Ltd. All rights reserved.
Page 16
Cloud Management Platform
Can simultaneously manage both
Virtual Servers and Virtual Desktops
®
Innovative IT Operations Management Solutions Since 1999
Support for:
 Separate user & administrator portals
 Template manager
 Service catalog
 Workflows
 Roles
 Zones
 Discrete logical networks
 Reporting & statistics
 Metering & billing
 SLA (Service-Level Agreements)
 Advanced security settings
ENTERPRISE-LEVEL FUNCTIONALITY
© NKIA Co. Ltd. All rights reserved.
Page 17
Cloud Management Platform
Full-featured enough for a commercial
public cloud service provider
Ideal for multi-departmental organizations
with large private clouds
®
Innovative IT Operations Management Solutions Since 1999
LEGACY COMPATIBILITY
© NKIA Co. Ltd. All rights reserved.
Page 18
Cloud Management Platform
Interoperable with various IT Operations Management solutions from NKIA
One:
SIMPLIFIED
MANAGEMENT
Control traditional
physical servers
and cloud resources
from a single
window
Two
benefits:
NKIA
ITOM
Solutions
®
Innovative IT Operations Management Solutions Since 1999
LEGACY COMPATIBILITY
© NKIA Co. Ltd. All rights reserved.
Page 19
Cloud Management Platform
Interoperable with various IT Operations Management solutions from NKIA
Two:
ENHANCED
FUNCTIONALITY
Apply all traditional
ITOM management
capabilities to cloud
resources
Two
benefits:
NKIA
ITOM
Solutions
®
Innovative IT Operations Management Solutions Since 1999
CASE STUDIES
NKIA Solutions
© NKIA Co. Ltd. All rights reserved.
Page 20
®
Innovative IT Operations Management Solutions Since 1999
CASE STUDY:
NATIONAL COMPUTING & INFORMATION AGENCY
© NKIA Co. Ltd. All rights reserved.
Page 21
South Korea ranked #1
in two most recent
UN E-Government
surveys
®
Innovative IT Operations Management Solutions Since 1999
 Credited with South Korea’s top E-Government ranking
 Provides IT services for all government departments and
agencies
2005
 Integrated disparate data centers
2006
 Launched “nTOPS” integrated IT service management system
2011
 Launched “G-Cloud” cloud resources management system
CASE STUDY:
NATIONAL COMPUTING & INFORMATION AGENCY
© NKIA Co. Ltd. All rights reserved.
Page 22
®
Innovative IT Operations Management Solutions Since 1999
CASE STUDY:
NATIONAL COMPUTING & INFORMATION AGENCY
© NKIA Co. Ltd. All rights reserved.
Page 23
NKIA’s ITOM Solutions
key to country’s top
e-government ranking
2005: NKIA ITOM solutions adopted in one of two national data centers
28 Systems Integration projects involving NKIA solutions since 2005
2006: NKIA solutions adopted in second of two national data
centers
2009: Expansion of SMS
16 SI projects led by NKIA since 2010
2008: First ITSM project
®
Innovative IT Operations Management Solutions Since 1999
The System in 2012:
 7,802 physical servers
 3,240 logical networks
 1,844 security devices
 2,107 storage devices
 Over 80,000 hack
attempts / day
 99.9% blocked
automatically
CASE STUDY:
NATIONAL COMPUTING & INFORMATION AGENCY
© NKIA Co. Ltd. All rights reserved.
Page 24
Before After
67 minutes downtime
per month
4.4 seconds
downtime per month
99.845% uptime 99.999% uptime
Benchmarked
by delegates from
over 100
countries
®
Innovative IT Operations Management Solutions Since 1999
CASE STUDY: LG U+
© NKIA Co. Ltd. All rights reserved.
Page 25
LG U+ is one of the three big telcos in Korea, and the first to introduce 4G LTE service.
The
Challenges:
The Solution: The Result:
 Using too many different
hypervisors at R&D Center
 Need to provide VDI for
branch offices nationwide
 Want to implement hybrid
cloud for times of peak
demand
Addressed all three concerns
from a single window
using POLESTAR
XEUS, enterprise CMP from
NKIA
 Manage KVM, Xen, Citrix
XenServer, VMware
vSphere, and Microsoft
Hyper-V from a single
window
 Rolled out Citrix
XenDeskTop nationwide
 Access and control
Amazon AWS public cloud
services when needed
®
Innovative IT Operations Management Solutions Since 1999
REFERENCES AND PARTNERS
 230+ sites
 Nine Korean government
departments
 All 3 major South Korean telcos
 Sun Microsystems
 Asia Commercial Bank
 LG Group
 Malaysia Airports Technologies
 Mobifone (Vietnam Telco)
 Hynix
 Japan
 Nihon Insight Technologies
 E Corporation
 Vietnam
 IT Plus
 South Korea
 Tibero
 Cubrid
 Splunk
 Cyber Tech
 Dongbu CNI
© NKIA Co. Ltd. All rights reserved.
Page 26
REFERENCES PARTNERS
®
Innovative IT Operations Management Solutions Since 1999
THANK YOU
© NKIA Co. Ltd. All rights reserved.
Page 27

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POLESTAR XEUS, Hypervisor-agnostic Cloud Management Platform from NKIA

  • 1. ® Innovative IT Operations Management Solutions Since 1999 Product Introduction and NKIA Corporate Overview © NKIA Co. Ltd. All rights reserved. Page 1 Hypervisor-Agnostic Cloud Management Platform
  • 2. ® Innovative IT Operations Management Solutions Since 1999  NKIA Corporate Overview  IT Operations Management Solutions Lineup  POLESTAR XEUS Cloud Management Platform  Case Studies TABLE OF CONTENTS © NKIA Co. Ltd. All rights reserved. Page 2
  • 3. ® Innovative IT Operations Management Solutions Since 1999 TABLE OF CONTENTS © NKIA Co. Ltd. All rights reserved. Page 3 NKIA Corporate Overview IT Operations Management Solutions Lineup POLESTAR XEUS Cloud Management Platform Case Studies Financial Leadership History Positioning Monitoring Operations Governance Features Value Proposition South Korean Government LG U+
  • 4. ® Innovative IT Operations Management Solutions Since 1999  Vendor of IT Operations Management (ITOM) Solutions  Founded in 1999  Headquartered in Seongnam, South Korea (IT Industrial Park in Greater Seoul) Loyal Customer Base  Over 80% of revenue each year from existing customers Aggressive R&D Program  130 Employees, including over 100 developers  35% of revenue reinvested in R&D activities NKIA CORPORATE OVERVIEW © NKIA Co. Ltd. All rights reserved. Page 4
  • 5. ® Innovative IT Operations Management Solutions Since 1999  Privately owned  3 Rounds of Investment:  1999  2004  2006  Received Investment from Draper Fisher Jurvetson in 2006 FINANCIAL INFORMATION © NKIA Co. Ltd. All rights reserved. Page 5 95% 5% Revenue Sources Software Licensing Consulting  Year-on-year revenue growth since foundation  International Revenue Streams:  China  Japan  Singapore  Vietnam  Ecuador
  • 6. ® Innovative IT Operations Management Solutions Since 1999  CEO: Sun-Woo Lee  CEO of NKIA since 2000  Manager, LG CNS, 1988 to 1999  Master’s Degree in Information and Communications Technology, 1996, Postech Graduate School of Engineering NKIA LEADERSHIP © NKIA Co. Ltd. All rights reserved. Page 6 Sun-Woo Lee Chairman Li Seon-Jin CEO
  • 7. ® Innovative IT Operations Management Solutions Since 1999 HISTORY © NKIA Co. Ltd. All rights reserved. Page 7 2000 2013 2012 2011 2010 2007 2006 2004 2002 2001 1999 2008 2009 2005 2003 Foundation of NKIA Co. Ltd. OmniWorker rebranded as POLESTAR; IT Asset Management Solution Launched Reached agreement with Sun Microsystems to supply OEM software Launched OmniWorker 1.0 (first IT Operations Management solution) Launched OmniWorker ITSM (Information Technology Service Management) Launched POLESTAR XEUS Cloud Management Platform Launched POLESTAR DCA Data Center Automation Suite
  • 8. ® Innovative IT Operations Management Solutions Since 1999 THE ITOM LEADER IN SOUTH KOREA © NKIA Co. Ltd. All rights reserved. Page 8 Estimated IT Operations Software Market Share by Company, 2011
  • 9. ® Innovative IT Operations Management Solutions Since 1999 Monitoring Solutions For collecting data about systems Operations Solutions For directly controlling systems Governance Solutions For supporting decision making NKIA PRODUCT LINEUP © NKIA Co. Ltd. All rights reserved. Page 9 Three Functionally Defined Product Categories:
  • 10. ® Innovative IT Operations Management Solutions Since 1999 • POLESTAR SMS For monitoring physical servers • POLESTAR VM SMS For monitoring virtual machines • POLESTAR NMS For monitoring network devices • POLESTAR STM For monitoring storage devices • POLESTAR DPM For monitoring the performance of database management systems • POLESTAR WPM For monitoring web application servers • POLESTAR APM For monitoring application performance as experienced by the end user • POLESTAR SOC EMS For monitoring Social Overhead Capital elements (Vehicle Detectors, Vessel Monitoring Systems, Laser Cameras) MONITORING SOLUTIONS © NKIA Co. Ltd. All rights reserved. Page 10
  • 11. ® Innovative IT Operations Management Solutions Since 1999 • POLESTAR ITSM For managing IT Service Management processes • POLESTAR IAM For integrated Identity account and identity management • POLESTAR ITAM For managing inventories of IT assets • POLESTAR DCA (Automation Suite) For automating repetitive data center administration tasks • POLESTAR XEUS Complete hypervisor and cloud service management platform • POLESTAR TAMS For ensuring and improving Quality of Service OPERATIONS SOLUTIONS © NKIA Co. Ltd. All rights reserved. Page 11
  • 12. ® Innovative IT Operations Management Solutions Since 1999 • POLESTAR Big Data Suite For analyzing structured and unstructured data • POLESTAR Enterprise Dashboard For providing high-level managers with an overview of critical information • POLESTAR BSC Balanced Scorecard Strategy Performance Management Tool • POLESTAR ROI For measuring financial performance GOVERNANCE SOLUTIONS © NKIA Co. Ltd. All rights reserved. Page 12
  • 13. ® Innovative IT Operations Management Solutions Since 1999 © NKIA Co. Ltd. All rights reserved. Page 13 Hypervisor-Agnostic Cloud Management Platform
  • 14. ® Innovative IT Operations Management Solutions Since 1999 THE POLESTAR XEUS VALUE PROPOSITION © NKIA Co. Ltd. All rights reserved. Page 14 Cloud Management Platform HYPERVISOR AGNOSTICISM Broader vendor support than any other CMP COMPLETE CLOUD MANAGEMENT Both virtual servers and virtual desktops ENTERPRISE LEVEL FUNCTIONALITY Enough for a cloud service provider LEGACY COMPATIBILITY Unified management of cloud and legacy systems Unparalleled Value in Four Ways:
  • 15. ® Innovative IT Operations Management Solutions Since 1999 HYPERVISOR AGNOSTICISM © NKIA Co. Ltd. All rights reserved. Page 15 Cloud Management Platform POLESTAR XEUS Apache CloudStack RightScale VMWare Multi- Hypervisor Manager Microsoft System Center BMC Cloud Lifecycle Management OpenStack Dashboard (Horizon) VMware ESXi ✔ ✔ ✔ ✔ ✔ ✔ ✔ KVM ✔ ✔ ✔ ✔ Citrix XenServer ✔ ✔ ✔ ✔ ✔ Microsoft Hyper-V ✔ ✔ ✔ ✔ partial Cambridge Xen ✔ Oracle VM developing IBM PowerVM ✔ HP VM ✔ Red Hat RHEV ✔
  • 16. ® Innovative IT Operations Management Solutions Since 1999 Current Virtual Desktop Support:  Citrix XenDeskTop Pending Virtual Desktop Support:  Vmware Horizon View COMPLETE CLOUD MANAGEMENT © NKIA Co. Ltd. All rights reserved. Page 16 Cloud Management Platform Can simultaneously manage both Virtual Servers and Virtual Desktops
  • 17. ® Innovative IT Operations Management Solutions Since 1999 Support for:  Separate user & administrator portals  Template manager  Service catalog  Workflows  Roles  Zones  Discrete logical networks  Reporting & statistics  Metering & billing  SLA (Service-Level Agreements)  Advanced security settings ENTERPRISE-LEVEL FUNCTIONALITY © NKIA Co. Ltd. All rights reserved. Page 17 Cloud Management Platform Full-featured enough for a commercial public cloud service provider Ideal for multi-departmental organizations with large private clouds
  • 18. ® Innovative IT Operations Management Solutions Since 1999 LEGACY COMPATIBILITY © NKIA Co. Ltd. All rights reserved. Page 18 Cloud Management Platform Interoperable with various IT Operations Management solutions from NKIA One: SIMPLIFIED MANAGEMENT Control traditional physical servers and cloud resources from a single window Two benefits: NKIA ITOM Solutions
  • 19. ® Innovative IT Operations Management Solutions Since 1999 LEGACY COMPATIBILITY © NKIA Co. Ltd. All rights reserved. Page 19 Cloud Management Platform Interoperable with various IT Operations Management solutions from NKIA Two: ENHANCED FUNCTIONALITY Apply all traditional ITOM management capabilities to cloud resources Two benefits: NKIA ITOM Solutions
  • 20. ® Innovative IT Operations Management Solutions Since 1999 CASE STUDIES NKIA Solutions © NKIA Co. Ltd. All rights reserved. Page 20
  • 21. ® Innovative IT Operations Management Solutions Since 1999 CASE STUDY: NATIONAL COMPUTING & INFORMATION AGENCY © NKIA Co. Ltd. All rights reserved. Page 21 South Korea ranked #1 in two most recent UN E-Government surveys
  • 22. ® Innovative IT Operations Management Solutions Since 1999  Credited with South Korea’s top E-Government ranking  Provides IT services for all government departments and agencies 2005  Integrated disparate data centers 2006  Launched “nTOPS” integrated IT service management system 2011  Launched “G-Cloud” cloud resources management system CASE STUDY: NATIONAL COMPUTING & INFORMATION AGENCY © NKIA Co. Ltd. All rights reserved. Page 22
  • 23. ® Innovative IT Operations Management Solutions Since 1999 CASE STUDY: NATIONAL COMPUTING & INFORMATION AGENCY © NKIA Co. Ltd. All rights reserved. Page 23 NKIA’s ITOM Solutions key to country’s top e-government ranking 2005: NKIA ITOM solutions adopted in one of two national data centers 28 Systems Integration projects involving NKIA solutions since 2005 2006: NKIA solutions adopted in second of two national data centers 2009: Expansion of SMS 16 SI projects led by NKIA since 2010 2008: First ITSM project
  • 24. ® Innovative IT Operations Management Solutions Since 1999 The System in 2012:  7,802 physical servers  3,240 logical networks  1,844 security devices  2,107 storage devices  Over 80,000 hack attempts / day  99.9% blocked automatically CASE STUDY: NATIONAL COMPUTING & INFORMATION AGENCY © NKIA Co. Ltd. All rights reserved. Page 24 Before After 67 minutes downtime per month 4.4 seconds downtime per month 99.845% uptime 99.999% uptime Benchmarked by delegates from over 100 countries
  • 25. ® Innovative IT Operations Management Solutions Since 1999 CASE STUDY: LG U+ © NKIA Co. Ltd. All rights reserved. Page 25 LG U+ is one of the three big telcos in Korea, and the first to introduce 4G LTE service. The Challenges: The Solution: The Result:  Using too many different hypervisors at R&D Center  Need to provide VDI for branch offices nationwide  Want to implement hybrid cloud for times of peak demand Addressed all three concerns from a single window using POLESTAR XEUS, enterprise CMP from NKIA  Manage KVM, Xen, Citrix XenServer, VMware vSphere, and Microsoft Hyper-V from a single window  Rolled out Citrix XenDeskTop nationwide  Access and control Amazon AWS public cloud services when needed
  • 26. ® Innovative IT Operations Management Solutions Since 1999 REFERENCES AND PARTNERS  230+ sites  Nine Korean government departments  All 3 major South Korean telcos  Sun Microsystems  Asia Commercial Bank  LG Group  Malaysia Airports Technologies  Mobifone (Vietnam Telco)  Hynix  Japan  Nihon Insight Technologies  E Corporation  Vietnam  IT Plus  South Korea  Tibero  Cubrid  Splunk  Cyber Tech  Dongbu CNI © NKIA Co. Ltd. All rights reserved. Page 26 REFERENCES PARTNERS
  • 27. ® Innovative IT Operations Management Solutions Since 1999 THANK YOU © NKIA Co. Ltd. All rights reserved. Page 27