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Ryan Sheehy, Candidate for APR
Readiness Review Presentation
November 12, 2008
Who is Ryan Sheehy?
• A university instructor
– UCF Ad/PR department
• Writing for PR
• PR Case Studies
• An Introduction to PR
• International PR in Ireland
• An adviser/mentor
– Quotes, largest FPRA student
chapter
– Motivational speaker/blogger
• Good PR Comes from Within
• A professional
– Former publicist at SeaWorld
Orlando and Discovery Cove
– Former PR director at Florida
Theatrical Association
Who is Ryan Sheehy?
• A community partner
– Florida Public Relations Association Orlando-chapter Board
• Quotes Adviser
– Kappa Delta Chapter Advisory Board at UCF
• Public Relations Adviser
– UCF Nicholson School of Communication Alumni Chapter
• Former Chair, Former Membership Chair
– UCF Alumni Association Public Relations Committee
– UCF Nicholson School of Communication Board of Visitors
– UCF Nicholson School of Communication Strategy Committee
Why the APR?
• Established career and proven track record
• Represents my commitment to the profession
• Sets a foundation before my next goal: Ph.D.
– Research agendas:
• International public relations
• Media relations
• Internal communication, employee relations, and
organizational change and leadership
Project highlights
• Developing a brand new Ad/PR
Web-based internship program
• Led a highly successful
integrated PR campaign for
The Phantom of the Opera
Web-based internship program
• Take an antiquated internship program, modernize it
and make it Web-based.
• Currently conducting informal, primary survey
research to determine:
– Student behavior and needs
– Employer needs and likelihood to use the service
– Nicholson School of Communication faculty/staff needs
and likelihood to use the service
Program Objectives
• Simplify our current internship program process
• Create a must-use program for Ad/PR students and
employers seeking our students
• Develop a portal to manage the entire Ad/PR internship
program – from seeking candidates to evaluating
students’ performance in the workplace
• Provide an exclusive service for Ad/PR majors and
Quotes members to access internship opportunities in a
controlled and easily accessible environment
Program Objectives
• Streamline communication for students seeking
professional positions in the field
• Provide a fast and reliable outlet to promote internship
opportunities for employers
• Create an employer/candidate matching program,
similar to Monster.com and/or CareerBuilder.com
Application for students who will:
• Need to understand UCF Ad/PR program requirements and
expectations
• Create personal profile, identify work areas of interest (PR,
events, creative, account services, etc.)
• Find internship opportunities by category
• Review tips for success as an intern
• Evaluate employer and overall learning experience
• Share success stories, post photos and/or videos to the site
Application for employers who will:
• Need to understand the UCF Ad/PR employer expectations
• Update employer profile and contact information
• Create internship job descriptions by category
– This in turn will help pair students
– Serve students/employers looking for immediate hire(s)
• Confirm Intern Pursuit reservation
• Assess student performance at internship and identify growth
areas
• Determine skill-sets to require prior to internship experience
– Should essential courses be required prior to seeking
internship opportunities?
• Incorporate a survey component to assess changes in the
marketplace
Application for faculty/staff who will:
• Review/approve employers looking to participate in program
• Gather employer/student forms
• Gather data regarding employer impressions
• Gather data regarding student learning
• Approve success stories for public display
• Organize content for administrators to register students for credit
The Opportunity
• Reintroduce The Phantom of the Opera to the
Orlando market.
RPIE: Research
Conducted my own informal research to assess the
following:
• Past engagement PR plans
– Coverage, story angles, community partnerships and activities
• Past engagement sales
• PHANTOM engagements and the PR approach in other markets
• Media outlets and reporters likely to cover Orlando engagement
• Community partners that have a similar target demographic
• Local opinion leaders
RPIE: Goals
• Position PHANTOM as a must-see event, despite its third
engagement in the market
• Exceed ticket sales goals
• Maximize marketing opportunities
• Enhance the Broadway in Orlando brand
• Contribute to season subscription sales
• Heighten the profile of Florida Theatrical Association
• Showcase the economic impact of PHANTOM
RPIE: Target Audiences
• Primary:
– Single ticket buyers
– Subscription ticket buyers
• Intervening audiences:
– Orlando print and broadcast
media
– Local opinion leaders
RPIE: Objectives
• Exceed 90 percent of sales for the four-week Orlando engagement
• Leverage community partnerships to elevate the Broadway in
Orlando and PHANTOM brand
• Enhance relationships with the local media
• Focus on the diversity of story angles for one of Broadway’s most
popular shows
• Leverage the PHANTOM brand to appeal to new sponsors who will
support FTA objectives
• Align Broadway in Orlando with the City of Orlando’s downtown
revitalization agenda
RPIE: Strategies
• Showcase the grandeur of PHANTOM in all PR tactics
• Leverage pre-existing community partnerships to elevate the
Broadway in Orlando brand
• Since it is the third engagement of PHANTOM, use a variety of pitch
tactics to appeal to a diverse group of media, keeping each outlet’s
own story angle top of mind
• Align the Broadway brand with City of Orlando’s agenda
RPIE: Media Relations Tactics
• Pitch major daily with a new angle
• Showcase the scale and scope of the production load-in
• Appeal to a diverse group of theater-goers
• Feature the economic impact
• Connect to mayor’s downtown development agenda
RPIE:
Community/Government Tactics
• Present an official tour jacket to
Mayor Buddy Dyer on opening night
• Coordinate performance preview and
cast party at the Westin Grand
Bohemian to host local opinion
leaders
• Arrange a community event at
downtown retailer, Barnes & Noble,
for fans to meet the cast
RPIE: Sponsorship Tactics
• Ensure promotional opportunities for title sponsors:
– SunTrust
– OleoMed
– WKMG Local 6
– Westin Grand Bohemian Hotel
RPIE – Brand Tactics
• Connect with radio personalities
– On-air appearances/interviews in
conjunction with radio buys
• Connect with TV personalities
– Behind-the-scenes interviews in
conjunction with TV buys and on-air
promotions
• Connect with retail partners
– Bloomingdale’s
– Barnes & Noble
– Local hair salons
– Local restaurants
RPIE
• Exceeded all sales goals
• Garnered exceptional coverage
– Orlando Sentinel Calendar cover story
and show review
– Orlando Business Journal cover story
– Advanced feature in Watermark
– Feature stories on WESH, WKMG,
WOFL, Central Florida News
• Implemented a great range of
successful promotions
• Fulfilled sponsorship objectives
• Ensured vast community support
Room for improvement
• Research
– Push for a national research program due to limited budget
• Quantitative approach
– Partner with the City of Orlando to gauge public perception
• Qualitative approach
• Evaluation
– Invest in a media monitoring service
– Conduct informal survey research to gauge media/opinion
leader perception post campaign implementation
– More closely monitor ticket sales connected to the timing of
implemented PR tactics
– Measure sponsor/partner campaign effectiveness
Questions?

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Ryan Sheehy’s APR Readiness Review Presentation

  • 1. Ryan Sheehy, Candidate for APR Readiness Review Presentation November 12, 2008
  • 2. Who is Ryan Sheehy? • A university instructor – UCF Ad/PR department • Writing for PR • PR Case Studies • An Introduction to PR • International PR in Ireland • An adviser/mentor – Quotes, largest FPRA student chapter – Motivational speaker/blogger • Good PR Comes from Within • A professional – Former publicist at SeaWorld Orlando and Discovery Cove – Former PR director at Florida Theatrical Association
  • 3. Who is Ryan Sheehy? • A community partner – Florida Public Relations Association Orlando-chapter Board • Quotes Adviser – Kappa Delta Chapter Advisory Board at UCF • Public Relations Adviser – UCF Nicholson School of Communication Alumni Chapter • Former Chair, Former Membership Chair – UCF Alumni Association Public Relations Committee – UCF Nicholson School of Communication Board of Visitors – UCF Nicholson School of Communication Strategy Committee
  • 4. Why the APR? • Established career and proven track record • Represents my commitment to the profession • Sets a foundation before my next goal: Ph.D. – Research agendas: • International public relations • Media relations • Internal communication, employee relations, and organizational change and leadership
  • 5. Project highlights • Developing a brand new Ad/PR Web-based internship program • Led a highly successful integrated PR campaign for The Phantom of the Opera
  • 6. Web-based internship program • Take an antiquated internship program, modernize it and make it Web-based. • Currently conducting informal, primary survey research to determine: – Student behavior and needs – Employer needs and likelihood to use the service – Nicholson School of Communication faculty/staff needs and likelihood to use the service
  • 7. Program Objectives • Simplify our current internship program process • Create a must-use program for Ad/PR students and employers seeking our students • Develop a portal to manage the entire Ad/PR internship program – from seeking candidates to evaluating students’ performance in the workplace • Provide an exclusive service for Ad/PR majors and Quotes members to access internship opportunities in a controlled and easily accessible environment
  • 8. Program Objectives • Streamline communication for students seeking professional positions in the field • Provide a fast and reliable outlet to promote internship opportunities for employers • Create an employer/candidate matching program, similar to Monster.com and/or CareerBuilder.com
  • 9. Application for students who will: • Need to understand UCF Ad/PR program requirements and expectations • Create personal profile, identify work areas of interest (PR, events, creative, account services, etc.) • Find internship opportunities by category • Review tips for success as an intern • Evaluate employer and overall learning experience • Share success stories, post photos and/or videos to the site
  • 10.
  • 11. Application for employers who will: • Need to understand the UCF Ad/PR employer expectations • Update employer profile and contact information • Create internship job descriptions by category – This in turn will help pair students – Serve students/employers looking for immediate hire(s) • Confirm Intern Pursuit reservation • Assess student performance at internship and identify growth areas • Determine skill-sets to require prior to internship experience – Should essential courses be required prior to seeking internship opportunities? • Incorporate a survey component to assess changes in the marketplace
  • 12. Application for faculty/staff who will: • Review/approve employers looking to participate in program • Gather employer/student forms • Gather data regarding employer impressions • Gather data regarding student learning • Approve success stories for public display • Organize content for administrators to register students for credit
  • 13. The Opportunity • Reintroduce The Phantom of the Opera to the Orlando market.
  • 14. RPIE: Research Conducted my own informal research to assess the following: • Past engagement PR plans – Coverage, story angles, community partnerships and activities • Past engagement sales • PHANTOM engagements and the PR approach in other markets • Media outlets and reporters likely to cover Orlando engagement • Community partners that have a similar target demographic • Local opinion leaders
  • 15. RPIE: Goals • Position PHANTOM as a must-see event, despite its third engagement in the market • Exceed ticket sales goals • Maximize marketing opportunities • Enhance the Broadway in Orlando brand • Contribute to season subscription sales • Heighten the profile of Florida Theatrical Association • Showcase the economic impact of PHANTOM
  • 16. RPIE: Target Audiences • Primary: – Single ticket buyers – Subscription ticket buyers • Intervening audiences: – Orlando print and broadcast media – Local opinion leaders
  • 17. RPIE: Objectives • Exceed 90 percent of sales for the four-week Orlando engagement • Leverage community partnerships to elevate the Broadway in Orlando and PHANTOM brand • Enhance relationships with the local media • Focus on the diversity of story angles for one of Broadway’s most popular shows • Leverage the PHANTOM brand to appeal to new sponsors who will support FTA objectives • Align Broadway in Orlando with the City of Orlando’s downtown revitalization agenda
  • 18. RPIE: Strategies • Showcase the grandeur of PHANTOM in all PR tactics • Leverage pre-existing community partnerships to elevate the Broadway in Orlando brand • Since it is the third engagement of PHANTOM, use a variety of pitch tactics to appeal to a diverse group of media, keeping each outlet’s own story angle top of mind • Align the Broadway brand with City of Orlando’s agenda
  • 19. RPIE: Media Relations Tactics • Pitch major daily with a new angle • Showcase the scale and scope of the production load-in • Appeal to a diverse group of theater-goers • Feature the economic impact • Connect to mayor’s downtown development agenda
  • 20. RPIE: Community/Government Tactics • Present an official tour jacket to Mayor Buddy Dyer on opening night • Coordinate performance preview and cast party at the Westin Grand Bohemian to host local opinion leaders • Arrange a community event at downtown retailer, Barnes & Noble, for fans to meet the cast
  • 21. RPIE: Sponsorship Tactics • Ensure promotional opportunities for title sponsors: – SunTrust – OleoMed – WKMG Local 6 – Westin Grand Bohemian Hotel
  • 22. RPIE – Brand Tactics • Connect with radio personalities – On-air appearances/interviews in conjunction with radio buys • Connect with TV personalities – Behind-the-scenes interviews in conjunction with TV buys and on-air promotions • Connect with retail partners – Bloomingdale’s – Barnes & Noble – Local hair salons – Local restaurants
  • 23. RPIE • Exceeded all sales goals • Garnered exceptional coverage – Orlando Sentinel Calendar cover story and show review – Orlando Business Journal cover story – Advanced feature in Watermark – Feature stories on WESH, WKMG, WOFL, Central Florida News • Implemented a great range of successful promotions • Fulfilled sponsorship objectives • Ensured vast community support
  • 24. Room for improvement • Research – Push for a national research program due to limited budget • Quantitative approach – Partner with the City of Orlando to gauge public perception • Qualitative approach • Evaluation – Invest in a media monitoring service – Conduct informal survey research to gauge media/opinion leader perception post campaign implementation – More closely monitor ticket sales connected to the timing of implemented PR tactics – Measure sponsor/partner campaign effectiveness