Situational Questions for Team Leader Interviews in BPO with Sample Answers
Hiring an intern, Why both offering an Internship by Pathway Group
1.
2. • Young people often find
themselves in the Catch
22 of needing
experience to get a job,
but not being able to
get a job to gain the
experience!
• Why should you help?
Help young people enter the
working world
3. Have you ever considered an intern
could be doing you and your
business a favour?
• It may be a great boost
for their CV but it can
also be a boost for
business.
• So what are the benefits
your business could reap
from running internships
or traineeships?
4. 1. Manage your workflow more
effectively and increase
productivity
• Simply put, more
hands mean more
productivity.
• Your employees
will benefit from
the extra help,
allowing them to
be more
productive.
5. 2. Try before you buy
• Running an internship
programme gives you a
chance to assess how
someone fits in with the
way your business
operates and how they get
on with other members of
the team.
• It’s also a chance for an
intern to try your business
out.
6. 3. Build your business’s future
• You will often find after
‘trying out’ an intern that
they are a great asset to
your business and you
wish to keep them on as a
full-time paid employee.
• This makes your
recruitment process a lot
more efficient.
7. 4. Bring in new ideas
• Invite interns to team discussions and value their
contributions.
• It’s a chance for them to partake in business
brainstorming, and for you to possibly gain a brand new
perspective.
8. 5. Give something back
• By taking students or
graduates on as interns,
you are giving a boost to
the local educational
system.
• Your business will gain a
great reputation for
lending a hand to young
people trying to get on the
career ladder.
9. 6. Introduce your team to
management
• Interns and volunteers
need training and
guidance, which is where
your staff come in.
• It presents the perfect
opportunity for staff to
hone their management
skills and get better at
what they do, which is of
course good news for
business.
10. Commit time, reap the benefits
• If you or your
employees cannot
dedicate time to
guide and mentor
an intern, then you
should reconsider.
• You will not reap the
benefits if you
cannot spend the
time training
11. Commit time, reap the benefits
In the long run,
interns should
save you time as
they can help to
effectively manage
your workflow by
taking on those
extra tasks.