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ONLINE
MARKETING FOR
   CASSIE ROBERTS
  DUMMIES
ABOUT US:
 HISTORY
SAFFIRE CLIENTS
SAFFIRE CLIENTS
SAFFIRE CLIENTS
ASSOCIATION
 PARTNERS
OUR AGENDA
Buzz Words: I’ve maybe heard of that, but
what the heck IS it?
Latest Trends in Online Marketing:
Learn everything you need to know about
online trends even if you made the choice not
to use computers for the past 15 years.
Make it mobile: How can I make my online
efforts reach people where they are?
Take Charge: Well give YOU the knowledge
& power to help market your event online!
Buzz words
You don’t need to
memorize this…
 …there will not be a quiz. 

Familiarize yourself with these
     terms—Use them in
         conversation!

        (wait for your kids to faint)
RESOURCE
     LOCATOR)
Address designating the
location of information on
the web; includes a
registered domain name.
URL VS. GOOGLE

URL          SEAR
             CH
             BOX
      SEAR
      CH
      BOX
RANGERS TICKETS
RANGERS TICKETS
ENGINE
  OPTIMIZATION)
The process of making a
website search engine-
friendly to improve ranking
in search results.
HOW DO YOU
    ACHIEVE SEO?
•   Google Keywords
•   Google Description
•   Page Title
•   Get other sites (sponsors,
    vendors, etc.) to link to yours
SEO MANAGEMENT
CACHE
A storage of data so that future
that reduces load time of pages
• The Down Side: Can store out
  of date site info


       SAFFIRE RECOMMENDATION
  Use Shift+Control+Delete to clear your cache
             or clear your cookies.
LATEST TRENDS
POPULARITY
 CONTEST
WEBSITE
• The MOST important thing you
  should know about your event
  website is that you HAVE to be
  able to manage your content
  in REAL TIME.
MANAGE YOUR
   SITE?
YOUR WEB GUY
ONLINE TICKET
80/20 rule
           SALES
 •   Approximately 80% of the tickets you sell
     online will be redeemed
 •   Offer 20% discount
 •   Come out even


Free shipping or print at home
 •   ESPECIALLY when cheap to ship
TEXTING
• Trends to a younger audience
• A great way to get out a
  message to a bunch of people
  quickly
TEXTING
OTHER TRENDS
 Overwhelm
    ed?
DON’T WORRY
From the marketer’s standpoint,
it’s much more effective to have
a solid presence in one or two
channels than it is to try to
dominate every platform.
FACEBOOK
Over 1 BILLION monthly active users
One in every seven humans on earth is
an active Facebook user
The most important way to spend your
social networking energy
Facebook trends to know
• People use it on mobile
• People use it for photo
sharing
TWITTER
How many of you have a Twitter
   account for your event?

   How many of you have a
  personal Twitter account?

   Don’t skip out on Twitter!
TWITTER
Your 2nd priority for social media
530 million accounts
340 million tweets a day
1 million accounts added to
Twitter every day
WHY TWEET?
Twitter is current on up-to-the minute
important news and cultural
happenings—Remember Blake Griffin!

Ramp up your publishing frequency,
and make timely content the focus of
your Twitter activities in order to
satisfy information-hungry users.
WHAT IS THIS?


      #
THE ART OF THE
    HASHTAG
People start including a hashtag
when tweeting about a topic.

It becomes easier to find that
topic in search.
PINTEREST
  Pinterest was the first site
  to get 10 million unique
  visitors in a month.

  Pin event photos (and
  more) and invite your
  customers to follow your
  boards!

  Not your highest priority,
  but do it! It’s fun!
PINTEREST
PINTEREST
YOUTUBE
            Customers exposed to
            videos are 437% more
            likely to engage in your
            brand.

                •   Engagement = Purchases

        SAFFIRE RECOMMENDATION
Make your videos raw and not too produced to help
       customers identify with your brand.
YOUTUBE
• 3rd in your social media
  priorities
• 4 billion videos/day
  viewed
• 800 million unique users
  visit YouTube each month
• 44% of YouTube’s users
  are aged between 12 & 34
INSTAGRAM
   • Mainly for mobile
   • Known for image
     “doctoring”
   • Trends younger
   • Ease of use
     lowers barriers to
     content creation
     and helps fuel
     posts on other
     networks.
1. CREATE AN
  ACCOUNT
2. TAKE A PHOTO
3. PICK A FILTER
4. POST!
FUN FACTS ABOUT
     INSTAGRAM
• Social media users plan to
  increase their use of Instagram
  at a rate higher than that of any
  other network.
• Also, 85% of Instagrammers use
  the platform at work, way
  above any other social media
  format.
USE HASHTAGS ON
 INSTAGRAM TOO!



       SAFFIRE RECOMMENDATION
 Use the same hashtags that you use on twitter
  so people (and you) have less to remember.
MAKE IT MOBILE
THE RISE OF
  MOBILE



         Source: Morgan Stanley Research
…AND OF TABLET
MOBILE
If you don’t have a
    mobile site…
APP OR MOBILE
    SITE?
               0%
   BlackBerr
       y
      24%           Android
                     46%
      Apple
     iPhone
      30%
APP OR MOBILE
    SITE?
WHY MOBILE?
Customers use mobile search to
shop.
 • 95% of all mobile searches are for
   LOCAL products and services.

 • 61% of all local searches result in a
   purchase.
THE PERFECT
   STORM
 LOCAL Search
      +
Mobile PURCHASE

  MOBILE
Take Charge!
BUILD YOUR
     NETWORKS
Sponsors
Vendors
Entertainers
Volunteers
Exhibitors
Board members
          SAFFIRE RECOMMENDATION
        Follow people on a Tuesday morning;
  there may be better chance they’ll follow you back.
WHAT TO SEND
            OUT posts/email
Website changes/blog
articles
Testimonials
Photos/Videos
News of weird/human interest
stories
Contests
Questions
ANOTHER WAY TO
 GET INVOLVED
FAIRS
EVERYWHERE
             1




   2
FAIRS
EVERYWHERE
FAIRS
EVERYWHERE

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Webinar online marketing for dummies

  • 1. ONLINE MARKETING FOR CASSIE ROBERTS DUMMIES
  • 7. OUR AGENDA Buzz Words: I’ve maybe heard of that, but what the heck IS it? Latest Trends in Online Marketing: Learn everything you need to know about online trends even if you made the choice not to use computers for the past 15 years. Make it mobile: How can I make my online efforts reach people where they are? Take Charge: Well give YOU the knowledge & power to help market your event online!
  • 9. You don’t need to memorize this… …there will not be a quiz.  Familiarize yourself with these terms—Use them in conversation! (wait for your kids to faint)
  • 10. RESOURCE LOCATOR) Address designating the location of information on the web; includes a registered domain name.
  • 11. URL VS. GOOGLE URL SEAR CH BOX SEAR CH BOX
  • 14. ENGINE OPTIMIZATION) The process of making a website search engine- friendly to improve ranking in search results.
  • 15. HOW DO YOU ACHIEVE SEO? • Google Keywords • Google Description • Page Title • Get other sites (sponsors, vendors, etc.) to link to yours
  • 16.
  • 18.
  • 19. CACHE A storage of data so that future that reduces load time of pages • The Down Side: Can store out of date site info SAFFIRE RECOMMENDATION Use Shift+Control+Delete to clear your cache or clear your cookies.
  • 22. WEBSITE • The MOST important thing you should know about your event website is that you HAVE to be able to manage your content in REAL TIME.
  • 23. MANAGE YOUR SITE?
  • 25. ONLINE TICKET 80/20 rule SALES • Approximately 80% of the tickets you sell online will be redeemed • Offer 20% discount • Come out even Free shipping or print at home • ESPECIALLY when cheap to ship
  • 26.
  • 27.
  • 28. TEXTING • Trends to a younger audience • A great way to get out a message to a bunch of people quickly
  • 30.
  • 31.
  • 33. DON’T WORRY From the marketer’s standpoint, it’s much more effective to have a solid presence in one or two channels than it is to try to dominate every platform.
  • 34. FACEBOOK Over 1 BILLION monthly active users One in every seven humans on earth is an active Facebook user The most important way to spend your social networking energy Facebook trends to know • People use it on mobile • People use it for photo sharing
  • 35. TWITTER How many of you have a Twitter account for your event? How many of you have a personal Twitter account? Don’t skip out on Twitter!
  • 36. TWITTER Your 2nd priority for social media 530 million accounts 340 million tweets a day 1 million accounts added to Twitter every day
  • 37. WHY TWEET? Twitter is current on up-to-the minute important news and cultural happenings—Remember Blake Griffin! Ramp up your publishing frequency, and make timely content the focus of your Twitter activities in order to satisfy information-hungry users.
  • 39. THE ART OF THE HASHTAG People start including a hashtag when tweeting about a topic. It becomes easier to find that topic in search.
  • 40. PINTEREST Pinterest was the first site to get 10 million unique visitors in a month. Pin event photos (and more) and invite your customers to follow your boards! Not your highest priority, but do it! It’s fun!
  • 43. YOUTUBE Customers exposed to videos are 437% more likely to engage in your brand. • Engagement = Purchases SAFFIRE RECOMMENDATION Make your videos raw and not too produced to help customers identify with your brand.
  • 44. YOUTUBE • 3rd in your social media priorities • 4 billion videos/day viewed • 800 million unique users visit YouTube each month • 44% of YouTube’s users are aged between 12 & 34
  • 45. INSTAGRAM • Mainly for mobile • Known for image “doctoring” • Trends younger • Ease of use lowers barriers to content creation and helps fuel posts on other networks.
  • 46. 1. CREATE AN ACCOUNT
  • 47. 2. TAKE A PHOTO
  • 48. 3. PICK A FILTER
  • 50. FUN FACTS ABOUT INSTAGRAM • Social media users plan to increase their use of Instagram at a rate higher than that of any other network. • Also, 85% of Instagrammers use the platform at work, way above any other social media format.
  • 51. USE HASHTAGS ON INSTAGRAM TOO! SAFFIRE RECOMMENDATION Use the same hashtags that you use on twitter so people (and you) have less to remember.
  • 53. THE RISE OF MOBILE Source: Morgan Stanley Research
  • 56. If you don’t have a mobile site…
  • 57. APP OR MOBILE SITE? 0% BlackBerr y 24% Android 46% Apple iPhone 30%
  • 58. APP OR MOBILE SITE?
  • 59. WHY MOBILE? Customers use mobile search to shop. • 95% of all mobile searches are for LOCAL products and services. • 61% of all local searches result in a purchase.
  • 60. THE PERFECT STORM LOCAL Search + Mobile PURCHASE MOBILE
  • 62. BUILD YOUR NETWORKS Sponsors Vendors Entertainers Volunteers Exhibitors Board members SAFFIRE RECOMMENDATION Follow people on a Tuesday morning; there may be better chance they’ll follow you back.
  • 63. WHAT TO SEND OUT posts/email Website changes/blog articles Testimonials Photos/Videos News of weird/human interest stories Contests Questions
  • 64. ANOTHER WAY TO GET INVOLVED

Notes de l'éditeur

  1. Besides their work in the event industry, their team does work for large consumer companies in a lot of industries. This gives a breadth of experience that they bring to marketing events online.
  2. Cassie does website, mobile and social networking.
  3. Some of these are for your knowledge, and just to learn—some are things that you can help with at your fair!
  4. Five years ago, most of us probably felt like we were spending a ton of time online. But internet usage has more than DOUBLED since then! The amount of time people spend overall on the Internet has increased 121% over the past five years.In 2010, for the first time ever, Internet usage surpassed television usage.Even if we’re not personally following this trend, our customers are, and they are the ones we most need to reach in order to grow.Are we following this trend?Do we think our customers are?
  5. In the past, we all had a “guy.” Someone to keep our site updated.
  6. Sometimes, however, your guy isn’t available.
  7. http://www.socialmediaexaminer.com/12-ways-to-market-your-event-with-social-media/http://www.commscorner.com/2010/04/live-events-need-twitter-hastags-built.html Source Mashable.
  8. http://www.socialmediaexaminer.com/12-ways-to-market-your-event-with-social-media/http://www.commscorner.com/2010/04/live-events-need-twitter-hastags-built.html Source Mashable.
  9. Videos account for 50% of all online traffic as of January 2012
  10. By 2014, more people will access your website via mobile devices than desktop computers. Based on the trajectory I’ve seen, I believe it!
  11. So you know you need to be on Mobile, but what should you do- an app or a mobile site? And do you know the difference? App: Downloadable interface that installs Mobile site- DEFINITELY. You’ll reach MORE! That way you don’t have to guess which phone will “win!”The same technology you use to build mobile also works for tablets (no Flash)An app only reaches your most loyal followers while a mobile site reaches EVERYONEQR codes only go to mobile sites!
  12. 1.    Share your Blog postsDoes your company blog? Why not take the time to share that wonderful content with your audience on Social Media? Sharing your blog posts with your Facebook and Twitter followers will not only help you engage with them, but it will also increase web traffic to your blog. If you increase this traffic you can then convert them into paying customers.2.   QuestionsAsk a question on Twitter, LinkedIn, Quora or Facebook and then share the answers you get. Create thought provoking and engaging questions based upon your area of expertise or industry that will produce great responses. Then share those answers with everyone on your company’s page. You can generate great feedback and start interesting discussions.3.   Highlight Customer Stories and TestimonialsLet your customers do the marketing for you! Share the stories and experiences that your customers have had with your company for all to see. This will show your company from different perspectives and show others what they can expect when doing business with you.4.   Local ActivitiesA great way to get people involved with your business and the community is to let them know about the things that are happening locally. Keeping your fans engaged with what’s going on in the community will not only look good for you but when they tell others where they heard about the event, they will be reminded of your company and that they heard it from you first! A good way to do this is to run a contest and give away something relevant to your community.5.   Fill in the BlankThis is a great way to get some conversations started. By creating fill in the blanks, you are setting yourself up for some interesting responses. These types of comments/ posts really get people to participate because when people see them they just can’t help themselves and feel the need to chime in with their two cents.6.   Organize a contestCreate a Contest that is both engaging and simple, but make sure that the prize is enticing as well! Simplicity goes very far when it comes to online contests. The fact of the matter is that people want to enter to win something for free, but are more reluctant to do so when they have to give out their information in fear of being spammed and contacted for services or products that they don’t need or want. Therefore use contests to create more visibility for your company and attract more followers and fans rather than trying to sell them something!7.    Top 10 ListsCreate top ten lists for different topics related to your industry. This is a great way to give your professional opinion on what you think is more important along with creating some discussion and engagement. Top ten lists usually draw a lot more attention because they are easier to read and people like to see how things rank in a list. This is why whenever you can create a list about a specific topic, you should. It’s also great for SEO (Search Engine Optimization)!8.   How-to VideosShow a video on how to do something specific that’s related to your business or industry. By making a step-by-step video, you not only improve SEO, but you’re also helping your online credibility. Just make sure that you pick something that you are an expert in and make sure it is done right. No one likes watching a how to video and not being able to do what it is you set out to show him or her. Since video is very popular on the Internet, it makes sense to be one step ahead of the competition and take the time to film out exactly what you are trying to show them.9.   Post Funny Photos or SayingsPeople love to laugh, so if you have something funny to say or something funny to show, then share it! Just make sure it’s appropriate for your audience and doesn’t pull in politics or religion. You don’t want to lose credibility for something you thought was funny but offended your audience.10.  Customer ContentDon’t put the entire burden on your own shoulders all the time. Let your customers and clients do the work for you! Allow them to upload and share their content with their friends and followers. Make sure that you respond accordingly to any negative content that may arise! Encourage your audience and provide them a place where they can share their content, to get all around engagement! Just be sure that it doesn’t turn off topic or become spammy.Leave us a comment below and let us know what has worked for you! We’re always curious to learn about what strategies work for particular businesses! You can leave a response, or trackback from your own site.