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STEP 2000

Residential
Surge Protection
Table of Contents




Introduction ..............................................................................2
Siemens Residential Products ..................................................4
Residential Power Distribution..................................................6
Power Quality ...........................................................................8
Sources of Voltage Surges ...................................................... 13
Surge Protection ..................................................................... 16
Point-of-Entry Surge Protection ..............................................24
Point-of-Use Surge Protection ................................................29
Whole-House Protection.........................................................35
Review Answers.....................................................................43
Final Exam ..............................................................................44




                                                                                           1
Introduction




    Welcome to another course in the STEP 2000 series, Siemens
    Technical Education Program, designed to prepare our
    distributors to sell Siemens Energy & Automation products
    more effectively. This course covers Residential Surge
    Protection.

    Upon completion of Residential Surge Protection, you should
    be able to:

    •   Explain the role of surge protectors in the Siemens
        residential product line

    •   Explain the need for surge protection

    •   Describe the damaging effects of lightning strikes and
        other electrical surges to the home distribution system

    •   Explain the difference between point-of-use and point-of-
        entry surge protectors

    •   Identify appropriate point-of-use surge protectors for
        various applications

    •   Explain the need for whole-house surge protection and
        how to achieve it




2
This knowledge will help you better understand customer
applications. In addition, you will be better prepared to discuss
electrical products and systems with customers.

If you are an employee of a Siemens Energy & Automation
authorized distributor, fill out the final exam tear-out card and
mail in the card. We will mail you a certificate of completion if
you score a passing grade. Good luck with your efforts.

Primax, POWERMAX, and MAX are registered trademarks of
Panamax.

National Electrical Code® and NEC® are registered trademarks
of the National Fire Protection Association, Quincy, MA 02269.
Portions of the National Electrical Code are reprinted with
permission from NFPA 70-2002, National Electrical Code
Copyright, 2001, National Fire Protection Association, Quincy,
MA 02269. This reprinted material is not the complete and
official position of the National Fire Protection Association on
the referenced subject which is represented by the standard in
its entirety.

Underwriters Laboratories Inc. and UL are registered
trademarks of Underwriters Laboratories Inc., Northborook, IL
60062.

Other trademarks are the property of their respective owners.




                                                                    3
Siemens Residential Products




                                    Siemens manufactures a variety of electrical distribution
                                    products for residential applications. Load centers and
                                    associated circuit breakers supply electrical power throughout
                                    the home.


                                           Load Center




                                                                                           GFCI




             Surge Protector




                                                                                                  AFCI




    1-Pole




                           2-Pole                                                Triplex

                                                     Duplex




4
STEP 2000                   Load centers and their associated components are covered
                            in the STEP 2000 course titled Load Centers. You should
                            complete the load center course prior to completing
                            Residential Surge Protection. Many of the concepts covered
                            in Load Centers will give you a better understanding of the
                            topics discussed in Residential Surge Protection.




                              STEP 2000
                              Load Centers




Surge Protection Products   Load centers and standard circuit breakers cannot protect
                            a home from damaging electrical surges such as those
                            produced by lightning. Siemens manufactures products
                            specifically designed to protect the home from such electrical
                            surges. Siemens electrical surge protection products work in
                            conjunction with load centers and circuit breakers to provide
                            more complete residential circuit protection. Siemens surge
                            protection products are the focus of this course.




                                                                                             5
Residential Power Distribution




               Power is generated at a power plant. The most efficient way to
               transmit this voltage to customers is to increase the voltage.
               Transmission voltage levels vary, depending on distance and
               the load it must supply. Transmission voltages are typically
               60kV and above. In some cases transmission voltages can be in
               what is called the extra high voltage range (EHV) of 300 kV and
               above. Once transmission voltage reaches a local substation it
               is stepped down to a lower distribution voltage.




Power Supply   When the voltage reaches its final destination at a residential
               customer it is stepped down to 240 volts. The most common
               supply system used in residential applications today is a single-
               phase, three-wire supply system. In this system there are
               120 volts between either hot wire and neutral and 240 volts
               between the two hot wires. The 120 volt supply is used for
               general-purpose receptacles and lighting. The 240 volt supply
               is used for heating, cooling, cooking, and other high-demand
               loads.




6
Service Entrance   Power, purchased from a utility company, enters the house
                   through a metering device and connects to a load center. This
                   is the service entrance. Residential service can come from
                   an overhead utility transformer or from a lateral service run
                   underground.




Distribution       Load centers provide circuit control and overcurrent protection.
                   Power is distributed from the load center to various branch
                   circuits for lighting, appliances, and electrical outlets.




                                                                                      7
Power Quality




                     Voltage used in the home can be represented by a sine wave.
                     Ideally a sine wave would be smooth and free of disturbances.
                     However, even the best distribution systems are subject to
                     changes in system voltage from time-to-time.




Voltage Variations   Voltage changes can range from small voltage fluctuations of
                     short duration to a complete outage for an extended period of
                     time. Undervoltage occurs when voltage decreases outside
                     normal rated tolerance. An undervoltage is often referred to as
                     a sag when the duration is two seconds or less. Undervoltages
                     and sags can cause a computer to crash and confuse a digital
                     clock.

                     Overvoltages occur when voltage increases above normal
                     rated tolerance. An overvoltage is referred to a swell when the
                     disturbance lasts two seconds or less. Overvoltages and swells
                     can upset sensitive electronic equipment, and cause damage in
                     some cases.




8
Surges        Utility companies strive to maintain uniform voltage but
              disturbances from outside sources, such as lightning and short
              circuits, can appear on the sine wave in the form of surges.
              Surges can range from a few volts to several thousand volts
              and last from a few microseconds to a few milliseconds. While
              overvoltage and undervoltage can upset or damage sensitive
              electronic equipment, surges are far more destructive.




ITI (CBEMA)   Manufacturers of sensitive electronic devices, such as
              computers, strive to make equipment that will survive
              fluctuations in the power supply. The Information Technology
              Industry Council (ITI) was formerly known as the Computer
              Business Equipment Manufacturers Association (CBEMA).
              Working with the Department of Commerce, ITI published a set
              of guidelines for powering and protecting sensitive equipment.
              As the use of computers has grown, other organizations have
              made additional recommendations. The Institute of Electrical
              and Electronic Engineers (IEEE), for example, published
              engineering guidelines for the selection and application of
              emergency and standby power systems.




                                                                               9
ITI (CBEMA) Curve   The ITI (CBEMA) curve was developed to be used as a guideline
                    for manufacturers in designing power supplies for use with
                    sensitive electronic equipment. The vertical axis of the graph is
                    the percent of rated voltage applied to a circuit. The horizontal
                    axis is the time the voltage is applied. Electronic equipment
                    manufactured to these guidelines are expected to survive
                    voltage spikes of short duration. However, voltage spikes that
                    exceed either amplitude or duration of the voltage tolerance
                    envelope will enter the prohibited region. Sensitive electronic
                    equipment can be damaged when voltage spikes are severe
                    enough to enter the prohibited region. In general, the greater
                    the voltage spike or transient, the shorter the duration it can
                    occur before equipment is damaged.


                                                                                                               ITI (CBEMA) Curve
                                                                          500




                                                                          400
                    Percent of Nominal Voltage (RMS or Peak Equivalent)




                                                                          300

                                                                                                                             Prohibited Region
                                                                                Voltage Tolerance Envelope
                                                                                Applicable to Single-Phase
                                                                                120-Volt Equipment

                                                                          200



                                                                          140
                                                                          120
                                                                                                                                                                   110
                                                                          100
                                                                                No Interruption in Function Region                                                 90
                                                                           80
                                                                           70

                                                                           40                                                      No Damage Region


                                                                            0
                                                                                                                                                          Steady
                                                                                      .001 c     .01 c                1c     10 c          100 c          State
                                                                            1 s                              1 ms 3 ms 20 ms           0.5 s       10 s
                                                                                                     Duration in Cycles (c) and Seconds (s)




                    ITI (CBEMA) Curve used with permission of Information Technology Industry
                    Council.
10
In spite of the utility company’s effort to minimize voltage
                      fluctuations and the manufacturer’s efforts to protect
                      equipment, home electronic equipment is still susceptible to
                      damage anytime supply voltage exceeds the manufacturer’s
                      recommended tolerance. Sensitive electronic equipment is
                      most vulnerable during overvoltage disturbances that exceed
                      the voltage tolerance envelope of the ITI (CBEMA) curve,
                      such as those caused by lightning or switching of loads on the
                      distribution system.


                                            0.01 Cycle                        0.01 Cycle



                                     600%                              600%
                                     400%                              400%
                                     200%                              200%
                                     100%                              100%




Sensitive Equipment   By now you may be wondering what all of this has to do with
in the Home           the average home owner. In the past it was considered
                      sufficient just to keep the lights on. The typical home had
                      relatively few items at risk.

                      Today’s modern homes, however, are full of complex and
                      sensitive electronic equipment. Family rooms have everything
                      from a simple television to complex home entertainment
                      systems with DVD players and surround sound. Home offices
                      include computers, fax machines, printers, and telephone
                      systems. Traditional kitchen and laundry appliances have been
                      replaced with refrigerators, stoves, microwave ovens, and
                      dishwashers that use electronic components. It takes as little as
                      one surge to damage these sensitive electronic components.




                                                                                           11
Review 1
           1.   The most common supply system used in residential
                applications is a ____________ -phase, ____________
                -wire system.

           2.   In a residential system there is 240 volts between the
                two hot wires. From either hot wire to neutral there is
                ____________ volts.

           3.   Residential electrical service can come from an
                overhead utility transformer or from a ____________
                service run underground.

           4.   According to ITI (CBEMA), the ____________ the voltage
                spike or curve, the shorter its duration can be before
                damage occurs.

           5.   Voltage spikes that exceed either amplitude or duration
                of the voltage tolerance envelope will enter the
                ____________ region of the ITI (CBEMA) curve.




12

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Residential Surge Protection 1

  • 2. Table of Contents Introduction ..............................................................................2 Siemens Residential Products ..................................................4 Residential Power Distribution..................................................6 Power Quality ...........................................................................8 Sources of Voltage Surges ...................................................... 13 Surge Protection ..................................................................... 16 Point-of-Entry Surge Protection ..............................................24 Point-of-Use Surge Protection ................................................29 Whole-House Protection.........................................................35 Review Answers.....................................................................43 Final Exam ..............................................................................44 1
  • 3. Introduction Welcome to another course in the STEP 2000 series, Siemens Technical Education Program, designed to prepare our distributors to sell Siemens Energy & Automation products more effectively. This course covers Residential Surge Protection. Upon completion of Residential Surge Protection, you should be able to: • Explain the role of surge protectors in the Siemens residential product line • Explain the need for surge protection • Describe the damaging effects of lightning strikes and other electrical surges to the home distribution system • Explain the difference between point-of-use and point-of- entry surge protectors • Identify appropriate point-of-use surge protectors for various applications • Explain the need for whole-house surge protection and how to achieve it 2
  • 4. This knowledge will help you better understand customer applications. In addition, you will be better prepared to discuss electrical products and systems with customers. If you are an employee of a Siemens Energy & Automation authorized distributor, fill out the final exam tear-out card and mail in the card. We will mail you a certificate of completion if you score a passing grade. Good luck with your efforts. Primax, POWERMAX, and MAX are registered trademarks of Panamax. National Electrical Code® and NEC® are registered trademarks of the National Fire Protection Association, Quincy, MA 02269. Portions of the National Electrical Code are reprinted with permission from NFPA 70-2002, National Electrical Code Copyright, 2001, National Fire Protection Association, Quincy, MA 02269. This reprinted material is not the complete and official position of the National Fire Protection Association on the referenced subject which is represented by the standard in its entirety. Underwriters Laboratories Inc. and UL are registered trademarks of Underwriters Laboratories Inc., Northborook, IL 60062. Other trademarks are the property of their respective owners. 3
  • 5. Siemens Residential Products Siemens manufactures a variety of electrical distribution products for residential applications. Load centers and associated circuit breakers supply electrical power throughout the home. Load Center GFCI Surge Protector AFCI 1-Pole 2-Pole Triplex Duplex 4
  • 6. STEP 2000 Load centers and their associated components are covered in the STEP 2000 course titled Load Centers. You should complete the load center course prior to completing Residential Surge Protection. Many of the concepts covered in Load Centers will give you a better understanding of the topics discussed in Residential Surge Protection. STEP 2000 Load Centers Surge Protection Products Load centers and standard circuit breakers cannot protect a home from damaging electrical surges such as those produced by lightning. Siemens manufactures products specifically designed to protect the home from such electrical surges. Siemens electrical surge protection products work in conjunction with load centers and circuit breakers to provide more complete residential circuit protection. Siemens surge protection products are the focus of this course. 5
  • 7. Residential Power Distribution Power is generated at a power plant. The most efficient way to transmit this voltage to customers is to increase the voltage. Transmission voltage levels vary, depending on distance and the load it must supply. Transmission voltages are typically 60kV and above. In some cases transmission voltages can be in what is called the extra high voltage range (EHV) of 300 kV and above. Once transmission voltage reaches a local substation it is stepped down to a lower distribution voltage. Power Supply When the voltage reaches its final destination at a residential customer it is stepped down to 240 volts. The most common supply system used in residential applications today is a single- phase, three-wire supply system. In this system there are 120 volts between either hot wire and neutral and 240 volts between the two hot wires. The 120 volt supply is used for general-purpose receptacles and lighting. The 240 volt supply is used for heating, cooling, cooking, and other high-demand loads. 6
  • 8. Service Entrance Power, purchased from a utility company, enters the house through a metering device and connects to a load center. This is the service entrance. Residential service can come from an overhead utility transformer or from a lateral service run underground. Distribution Load centers provide circuit control and overcurrent protection. Power is distributed from the load center to various branch circuits for lighting, appliances, and electrical outlets. 7
  • 9. Power Quality Voltage used in the home can be represented by a sine wave. Ideally a sine wave would be smooth and free of disturbances. However, even the best distribution systems are subject to changes in system voltage from time-to-time. Voltage Variations Voltage changes can range from small voltage fluctuations of short duration to a complete outage for an extended period of time. Undervoltage occurs when voltage decreases outside normal rated tolerance. An undervoltage is often referred to as a sag when the duration is two seconds or less. Undervoltages and sags can cause a computer to crash and confuse a digital clock. Overvoltages occur when voltage increases above normal rated tolerance. An overvoltage is referred to a swell when the disturbance lasts two seconds or less. Overvoltages and swells can upset sensitive electronic equipment, and cause damage in some cases. 8
  • 10. Surges Utility companies strive to maintain uniform voltage but disturbances from outside sources, such as lightning and short circuits, can appear on the sine wave in the form of surges. Surges can range from a few volts to several thousand volts and last from a few microseconds to a few milliseconds. While overvoltage and undervoltage can upset or damage sensitive electronic equipment, surges are far more destructive. ITI (CBEMA) Manufacturers of sensitive electronic devices, such as computers, strive to make equipment that will survive fluctuations in the power supply. The Information Technology Industry Council (ITI) was formerly known as the Computer Business Equipment Manufacturers Association (CBEMA). Working with the Department of Commerce, ITI published a set of guidelines for powering and protecting sensitive equipment. As the use of computers has grown, other organizations have made additional recommendations. The Institute of Electrical and Electronic Engineers (IEEE), for example, published engineering guidelines for the selection and application of emergency and standby power systems. 9
  • 11. ITI (CBEMA) Curve The ITI (CBEMA) curve was developed to be used as a guideline for manufacturers in designing power supplies for use with sensitive electronic equipment. The vertical axis of the graph is the percent of rated voltage applied to a circuit. The horizontal axis is the time the voltage is applied. Electronic equipment manufactured to these guidelines are expected to survive voltage spikes of short duration. However, voltage spikes that exceed either amplitude or duration of the voltage tolerance envelope will enter the prohibited region. Sensitive electronic equipment can be damaged when voltage spikes are severe enough to enter the prohibited region. In general, the greater the voltage spike or transient, the shorter the duration it can occur before equipment is damaged. ITI (CBEMA) Curve 500 400 Percent of Nominal Voltage (RMS or Peak Equivalent) 300 Prohibited Region Voltage Tolerance Envelope Applicable to Single-Phase 120-Volt Equipment 200 140 120 110 100 No Interruption in Function Region 90 80 70 40 No Damage Region 0 Steady .001 c .01 c 1c 10 c 100 c State 1 s 1 ms 3 ms 20 ms 0.5 s 10 s Duration in Cycles (c) and Seconds (s) ITI (CBEMA) Curve used with permission of Information Technology Industry Council. 10
  • 12. In spite of the utility company’s effort to minimize voltage fluctuations and the manufacturer’s efforts to protect equipment, home electronic equipment is still susceptible to damage anytime supply voltage exceeds the manufacturer’s recommended tolerance. Sensitive electronic equipment is most vulnerable during overvoltage disturbances that exceed the voltage tolerance envelope of the ITI (CBEMA) curve, such as those caused by lightning or switching of loads on the distribution system. 0.01 Cycle 0.01 Cycle 600% 600% 400% 400% 200% 200% 100% 100% Sensitive Equipment By now you may be wondering what all of this has to do with in the Home the average home owner. In the past it was considered sufficient just to keep the lights on. The typical home had relatively few items at risk. Today’s modern homes, however, are full of complex and sensitive electronic equipment. Family rooms have everything from a simple television to complex home entertainment systems with DVD players and surround sound. Home offices include computers, fax machines, printers, and telephone systems. Traditional kitchen and laundry appliances have been replaced with refrigerators, stoves, microwave ovens, and dishwashers that use electronic components. It takes as little as one surge to damage these sensitive electronic components. 11
  • 13. Review 1 1. The most common supply system used in residential applications is a ____________ -phase, ____________ -wire system. 2. In a residential system there is 240 volts between the two hot wires. From either hot wire to neutral there is ____________ volts. 3. Residential electrical service can come from an overhead utility transformer or from a ____________ service run underground. 4. According to ITI (CBEMA), the ____________ the voltage spike or curve, the shorter its duration can be before damage occurs. 5. Voltage spikes that exceed either amplitude or duration of the voltage tolerance envelope will enter the ____________ region of the ITI (CBEMA) curve. 12