The Salesforce.org Higher Education Advisory Council is a volunteer group of thought leaders passionate about using the Salesforce platform in higher education. The council's mission is to recognize standards, advocate for solutions, and connect prospective customers by leveraging members' expertise. Members are expected to actively participate in council activities like meetings, committees, and events to collaborate and provide feedback to help inform Salesforce.org.

2. What is the Salesforce.org
Higher Education Advisory Council?
We are a group of Salesforce
thought leaders who are passionate
about using this platform in higher education
and believe in its ability to transform our institutions,
our industry, and the lives of our constituents.

3. Mission Statement
The Higher Education Advisory Council is a customer-led, volunteer body who
work with Salesforce.org and the community to recognize and set common
standards for the delivery of platform solutions to support education.
We fulfill this mission by:
• Leveraging our collective higher ed and Salesforce expertise to make a difference on our campuses
• Maintaining a collaborative community that shares code, best practices, and documentation
• Identifying needs and advocating for solutions
• Connecting with new and prospective Salesforce.org higher ed customers
• Participating in outreach efforts through webinars, blogs, Higher Ed Summit presentations, etc.
• Recognizing the diversity of functionalities and needs of higher ed institutions

4. Amjad Ayoubi
University of Colorado
Vice Chair
Babson College
Secretary
Joanna Iturbe Phil Knutel
Tulane University
Chair
2018-19 Leadership Team
University of Minnesota
Initiatives Chair
University of Miami
Immediate Past Chair
Carrie Otto Florence Parodi

5. 2018-2019 Members
Lori Dembowitz
University of
Massachusetts
Lowell
Dave DeMichele
Yale
University
Jeff Dixon
Queens
University
Debbie Duran
University of
Miami
Haley Gould
University of
Michigan
Rebecca Joffrey
Cornell
University
Brian Karcinski
University of
Florida
Michael Slade
Western Governors
University
Kathy Lueckeman
Maryville
University
Ann LaFave
Cornell
University
Cameron McCoy
Lehigh
University
Frank Montoya
Arizona State
University
Corey Snow
Harvard
University
Kalman Sweetwine
University of
Colorado
Amir Tejani
Lafayette
College
Chris Tompkins
Indiana
University
Colleen Whelan
Providence
College
Nash Zgonjanin
Algonquin
College

6. Benefits of Council Membership
Work and network with
diverse and talented peers
Participate in committees
and initiatives with schools
from across the globe
• Higher Ed Office Hours
• Higher Ed User Group
• Salesforce.org and
partner webinars,
• and more!
Connect Collaborate LeadShare
Share professional
expertise, insights and
experiences
Serve as go-to reference in
SME area
Contribute/“give back” to
the higher education
community
Membership in private
LinkedIn group to display
on professional profile
Serve as hosts and
facilitators for meetups
and receptions at events
Help inform product
development and
roadmaps
Interact with
Salesforce.org leadership
at meetings and
throughout the year

7. Connect Collaborate LeadShare
Duties and Responsibilities of Council Members
Attend at least one of the
following annual events:
Dreamforce, Higher
Education Summit
Actively participate in
Council calls/meetings
• Participate in 50% of
calls/ meetings
(extenuating
circumstances may be
approved by the
executive committee)
Provide advice and
feedback to
Salesforce about
needs/concerns of
Higher Ed clients
Collaborate with
Salesforce.org on
higher ed content
Other duties/
responsibilities as
defined by each
term’s members
Actively participate
in/volunteer for Council
initiatives/ Committees,
including Higher Ed
Office Hours, User
Group, etc.
Present, Write Blogs,
Post in “Power of Us”
Hub and Success
Collaborate on initiatives

8. Example Council Member Attributes
• Willingness/motivation to actively volunteer and
participate
• Active in “Power of Us Hub” and/or “Success”
Community
• Participant in the Higher Education User Group
• Frequent reference for prospective Salesforce
customers
• Resource for Salesforce best practices
• Guest blogger for Salesforce and/or Salesforce.org
• Presenter at Salesforce and/or Salesforce.org events
• Presenter about Salesforce at higher ed conferences
• Thought leader willing to give feedback on customer
experience, product, use case, pricing and roadmap to
Salesforce and Salesforce.org
• Volunteer participant in current council initiatives
• Senior-level higher ed subject matter expert using
Salesforce

9. Membership and the Officer Succession Model
Member
Committee
Chair
Secretary Vice Chair Chair
Immediate
Past Chair
All nominees are considered for member status in the council
Membership is for one year
With the exception of officers, current members need to submit nominations each year just as new
members do
Nominees may designate their interest in becoming an officer
With the exception of the founding and appointed officers, all officers will begin as
the Committee Chair and proceed through each office, serving for one year in
each officer position

10. Council Nomination Process
Nominations will be accepted each year through June 30
• Nominations will be accepted through an online form only
• An executive committee member will interview each nominee
• The executive committee will vote on all nominations between
July 1 and September 30 each year
• Terms of approved nominees will begin on October 1 annually
New members are expected to attend the in-person meeting the day before
Dreamforce
Note: Membership is person-oriented, not school-oriented.
Schools can have only two members annually, one of which is the voting member.
If the first member is an officer, the officer receives voting rights.

11. Questions?
Connect with us in the Power of Us HUB
https://powerofus.force.com
Find more information at
www.salesforce.org/highered/higher-ed-advisory-council/