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What have you learned from your
Audience Feedback?
Mark Mulcahy
Why do we need audience feedback?
• We needed to gain audience feedback, as
without it we wouldn’t know if our product
was effective and if it was going to be
successful.
Gaining Audience Feedback
• I created a Facebook group and invited some
people that I knew would be willing to answer
our questions for us.
• In the group I asked the audience to answer some
questions in the comment section on Vimeo.
• After a couple of days I checked the Vimeo page
and no one had seemed to comment on our
video, it seemed that I had made the error of not
realising that you needed an account to comment
on Vimeo videos, and people didn't want to make
an account just for the purpose of helping us out.
I needed to respond to this complication and I
had to do it fast. I decided to create a Survey
Monkey which could easily be sent out to the
audience via the Survey monkey link.
Survey Monkey is an online free tool which
allows you to ask questionnaires just by sending
a link out to people. All we would have to do is
send the link and log back in to gain our results.
Original Facebook Post
Original Facebook Post
Original Facebook Post
Problem:
You need an account to
comment on Vimeo
videos, and people didn't
want to make an account
just for the purpose of
helping us out.
Original Facebook Post
Problem:
You need an account to
comment on Vimeo
videos, and people didn't
want to make an account
just for the purpose of
helping us out.
Original Facebook Post
Problem:
You need an account to
comment on Vimeo
videos, and people didn't
want to make an account
just for the purpose of
helping us out.
Original Facebook Post
Problem:
You need an account to
comment on Vimeo
videos, and people didn't
want to make an account
just for the purpose of
helping us out.
Problem 2 :
When I first created this
audience feedback page I
didn’t think about the
questions that I wanted to be
answered so I made sure I
changed them so they would
be more helpful to us.
Survey Monkey Questions
• I changed my questions
so that they would help
us more. I asked if they
understood the
narrative as If they
didn’t understand a
rough idea what was
going on, we would
have to change the
layout of our
production.
Survey Monkey Questions
• I changed my questions
so that they would help
us more. I asked if they
understood the
narrative as If they
didn’t understand a
rough idea what was
going on, we would
have to change the
layout of our
production.
After spending so much
time with our interview
background we needed to
make sure that the
audience understood that it
was a post match interview
and that the manager Tony
Brown is talking about his
players.
Survey Monkey Questions
• I changed my questions
so that they would help
us more. I asked if they
understood the
narrative as If they
didn’t understand a
rough idea what was
going on, we would
have to change the
layout of our
production.
After spending so much
time with our interview
background we needed
to make sure that the
audience understood
that it was a post
match interview and
that the manager Tony
Brown is talking about
his players.
We need it to be
clear that our trailer
is for a soap opera,
if it is not clear the
audience will not
understand what
they are meant to
be getting from the
show
Survey Monkey Questions
• We need to know
what makes our
trailer stand out that
it is a soap opera, we
need it to be
recognisable as a
soap and through
editing we don’t
want to remove
certain parts that
stand out to people
as being from the
soap opera genre.
Survey Monkey Questions
• We need to know if
people are interested in
watching our show. We
also want to know one
thing that people like
about our trailer and we
need to know things that
people don’t like. By
finding this our we can
discuss about changing
our trailer to meet the
needs of the audience in
reference to what they
like and what they don’t
like.
Survey Monkey Questions
• Again, we want to
know the audience
ideas of how we
can change and
improve our trailer
in the hope that it
will interest even
more people to
wanting the watch
the show.
Our results from our Research
Conclusions from our research
• We need to cut the shots down and make it a little faster and
give more visuals for the audience to see.
• We need to add a title at the start as some of the audience
were confused what channel that the trailer would appear on.
• Need to improve the ending of our trailer and make the titles
better, the audience said that the closing slide was too simple
and not developed enough.
• Need to rescale the interview on premiere, the manager is not
positioned correctly and it doesn’t follow the rule of thirds.
• Make it more obvious that it is the manager speaking – do this
by adding a onscreen graphic introducing him, like seen on TV
and through our research.
• The audience knew that it was a post match
interview due to the iconic background behind
Tony Brown the manager. This makes the
massive amount of time we spent creating the
background seem 100% worth it as it has paid
off and is clearly a great piece of iconography
to display a sport related interview. I am really
happy from the positive feedback we received
as most of the audience understood that our
show was from the Genre of Soap Opera.
Improvements that we made
• No signification
that he is the
manager.
• Framing too
loose so needed
to be tightened
using the scale
tools under
video effects in
Adobe Premiere
Elements
Improvements that we made
Using Serif PagePlus and Photoplus I was able to
create this manager tag line.
I researched on the interview what they usually
looked like and I wanted to carry on the theme
of GB Sport – our Broadcasting company that we
created for the purpose of our background.
I was able to add different
effects in PagePlus to bevel the
logo and add a eclipse shine
across the front. I am really
happy with the logo that I
created and believes that it
tackles the issue that some of
the audience were having, and
now they can easily identify
that this is the manager.
Improvements that we made
Another Improvement I made across the
whole of the interview was the framing of our
manager, after gaining our feedback we
looked back at other post match interviews
and realised that our framing was all wrong.
We needed our manager to be more central
but leaving him looking room.
We were able to bring the
scale up without loosing much
quality as we shot our trailer
in full HD.
I am happy with the way we
addressed this problem as
although it was only small it
has made a lot of difference
and you feel much more
closer to the manager.
Improvements that we made
• From Audience
feedback we could
see that we needed
to cut down our
edit in premiere
and increase the
pace of the trailer.
• We also needed to
add in more visuals
whilst Tony Brown
was speaking.
• From editing down
after the following
weeks after research
we only managed to
cut our trailer down
from 1:22 to 1:21 but
managed to increase
the pace in our
production massively
as well as adding many
more shots in, as well
as a montage that we
created.
Conclusions from our research
• We need to cut the shots down and make it a little faster and
give more visuals for the audience to see.
• We need to add a title at the start as some of the audience
were confused what channel that the trailer would appear on.
• Need to improve the ending of our trailer and make the titles
better, the audience said that the closing slide was too simple
and not developed enough.
• Need to rescale the interview on premiere, the manager is not
positioned correctly and it doesn’t follow the rule of thirds.
• Make it more obvious that it is the manager speaking – do this
by adding a onscreen graphic introducing him, like seen on TV
and through our research.
Print Work Audience Feedback
• For my print work audience feedback I
decided to take a different approach, I printed
off my draft of my print work and decided to
hand it out to 10 people and ask them to give
criticisms about it. What they liked and didn't
like.
By handing this out this is the different
feedback that they gave me.
• The headline needs to be bigger
and more bold.
• There is no information about
when the show starts or the fact
that it is a new series.
• Need to add pictures to the side
stories
• The TV choice logo is really badly
cut-out, find a better picture of the
logo or start again.
• Photography of the print work is
really strong and can tell thought
has been taken into it.
By handing this out this is the different
feedback that they gave me.
• The headline needs to be bigger
and more bold.
• There is no information about
when the show starts or the fact
that it is a new series.
• Need to add pictures to the side
stories
• The TV choice logo is really badly
cut-out, find a better picture of the
logo or start again.
• Photography of the print work is
really strong and can tell thought
has been taken into it.
Conclusions from my feedback
• The feedback that I obtained from my audience research has
improved both my print texts, as well as our main product.
• By showing the audience rough cuts of both of our products it
has allowed us to gain an outside view in how we can better
what we produce and to meet the needs of our target
audience. Our Soap was mostly targeted towards men as we
felt that men do not usually watch soap, so we thought
outside the box and decided to introduce a new type of soap
to the TV. When gaining audience feedback we asked if our
trailer would appeal to the audience to watch the show,
everyone we asked said yes, and half of the questioned were
females too. It is good that although our soap has a
underlying football theme, that we would also attract a
female audience.

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Question 3 powerpoint what have you learned from your audience feedback

  • 1. What have you learned from your Audience Feedback? Mark Mulcahy
  • 2. Why do we need audience feedback? • We needed to gain audience feedback, as without it we wouldn’t know if our product was effective and if it was going to be successful.
  • 3. Gaining Audience Feedback • I created a Facebook group and invited some people that I knew would be willing to answer our questions for us. • In the group I asked the audience to answer some questions in the comment section on Vimeo. • After a couple of days I checked the Vimeo page and no one had seemed to comment on our video, it seemed that I had made the error of not realising that you needed an account to comment on Vimeo videos, and people didn't want to make an account just for the purpose of helping us out.
  • 4. I needed to respond to this complication and I had to do it fast. I decided to create a Survey Monkey which could easily be sent out to the audience via the Survey monkey link. Survey Monkey is an online free tool which allows you to ask questionnaires just by sending a link out to people. All we would have to do is send the link and log back in to gain our results.
  • 7. Original Facebook Post Problem: You need an account to comment on Vimeo videos, and people didn't want to make an account just for the purpose of helping us out.
  • 8. Original Facebook Post Problem: You need an account to comment on Vimeo videos, and people didn't want to make an account just for the purpose of helping us out.
  • 9. Original Facebook Post Problem: You need an account to comment on Vimeo videos, and people didn't want to make an account just for the purpose of helping us out.
  • 10. Original Facebook Post Problem: You need an account to comment on Vimeo videos, and people didn't want to make an account just for the purpose of helping us out. Problem 2 : When I first created this audience feedback page I didn’t think about the questions that I wanted to be answered so I made sure I changed them so they would be more helpful to us.
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  • 12. Survey Monkey Questions • I changed my questions so that they would help us more. I asked if they understood the narrative as If they didn’t understand a rough idea what was going on, we would have to change the layout of our production.
  • 13. Survey Monkey Questions • I changed my questions so that they would help us more. I asked if they understood the narrative as If they didn’t understand a rough idea what was going on, we would have to change the layout of our production. After spending so much time with our interview background we needed to make sure that the audience understood that it was a post match interview and that the manager Tony Brown is talking about his players.
  • 14. Survey Monkey Questions • I changed my questions so that they would help us more. I asked if they understood the narrative as If they didn’t understand a rough idea what was going on, we would have to change the layout of our production. After spending so much time with our interview background we needed to make sure that the audience understood that it was a post match interview and that the manager Tony Brown is talking about his players. We need it to be clear that our trailer is for a soap opera, if it is not clear the audience will not understand what they are meant to be getting from the show
  • 15. Survey Monkey Questions • We need to know what makes our trailer stand out that it is a soap opera, we need it to be recognisable as a soap and through editing we don’t want to remove certain parts that stand out to people as being from the soap opera genre.
  • 16. Survey Monkey Questions • We need to know if people are interested in watching our show. We also want to know one thing that people like about our trailer and we need to know things that people don’t like. By finding this our we can discuss about changing our trailer to meet the needs of the audience in reference to what they like and what they don’t like.
  • 17. Survey Monkey Questions • Again, we want to know the audience ideas of how we can change and improve our trailer in the hope that it will interest even more people to wanting the watch the show.
  • 18. Our results from our Research
  • 19. Conclusions from our research • We need to cut the shots down and make it a little faster and give more visuals for the audience to see. • We need to add a title at the start as some of the audience were confused what channel that the trailer would appear on. • Need to improve the ending of our trailer and make the titles better, the audience said that the closing slide was too simple and not developed enough. • Need to rescale the interview on premiere, the manager is not positioned correctly and it doesn’t follow the rule of thirds. • Make it more obvious that it is the manager speaking – do this by adding a onscreen graphic introducing him, like seen on TV and through our research.
  • 20. • The audience knew that it was a post match interview due to the iconic background behind Tony Brown the manager. This makes the massive amount of time we spent creating the background seem 100% worth it as it has paid off and is clearly a great piece of iconography to display a sport related interview. I am really happy from the positive feedback we received as most of the audience understood that our show was from the Genre of Soap Opera.
  • 21. Improvements that we made • No signification that he is the manager. • Framing too loose so needed to be tightened using the scale tools under video effects in Adobe Premiere Elements
  • 22. Improvements that we made Using Serif PagePlus and Photoplus I was able to create this manager tag line. I researched on the interview what they usually looked like and I wanted to carry on the theme of GB Sport – our Broadcasting company that we created for the purpose of our background. I was able to add different effects in PagePlus to bevel the logo and add a eclipse shine across the front. I am really happy with the logo that I created and believes that it tackles the issue that some of the audience were having, and now they can easily identify that this is the manager.
  • 23. Improvements that we made Another Improvement I made across the whole of the interview was the framing of our manager, after gaining our feedback we looked back at other post match interviews and realised that our framing was all wrong. We needed our manager to be more central but leaving him looking room. We were able to bring the scale up without loosing much quality as we shot our trailer in full HD. I am happy with the way we addressed this problem as although it was only small it has made a lot of difference and you feel much more closer to the manager.
  • 25. • From Audience feedback we could see that we needed to cut down our edit in premiere and increase the pace of the trailer. • We also needed to add in more visuals whilst Tony Brown was speaking. • From editing down after the following weeks after research we only managed to cut our trailer down from 1:22 to 1:21 but managed to increase the pace in our production massively as well as adding many more shots in, as well as a montage that we created.
  • 26. Conclusions from our research • We need to cut the shots down and make it a little faster and give more visuals for the audience to see. • We need to add a title at the start as some of the audience were confused what channel that the trailer would appear on. • Need to improve the ending of our trailer and make the titles better, the audience said that the closing slide was too simple and not developed enough. • Need to rescale the interview on premiere, the manager is not positioned correctly and it doesn’t follow the rule of thirds. • Make it more obvious that it is the manager speaking – do this by adding a onscreen graphic introducing him, like seen on TV and through our research.
  • 27. Print Work Audience Feedback • For my print work audience feedback I decided to take a different approach, I printed off my draft of my print work and decided to hand it out to 10 people and ask them to give criticisms about it. What they liked and didn't like.
  • 28. By handing this out this is the different feedback that they gave me. • The headline needs to be bigger and more bold. • There is no information about when the show starts or the fact that it is a new series. • Need to add pictures to the side stories • The TV choice logo is really badly cut-out, find a better picture of the logo or start again. • Photography of the print work is really strong and can tell thought has been taken into it.
  • 29. By handing this out this is the different feedback that they gave me. • The headline needs to be bigger and more bold. • There is no information about when the show starts or the fact that it is a new series. • Need to add pictures to the side stories • The TV choice logo is really badly cut-out, find a better picture of the logo or start again. • Photography of the print work is really strong and can tell thought has been taken into it.
  • 30. Conclusions from my feedback • The feedback that I obtained from my audience research has improved both my print texts, as well as our main product. • By showing the audience rough cuts of both of our products it has allowed us to gain an outside view in how we can better what we produce and to meet the needs of our target audience. Our Soap was mostly targeted towards men as we felt that men do not usually watch soap, so we thought outside the box and decided to introduce a new type of soap to the TV. When gaining audience feedback we asked if our trailer would appeal to the audience to watch the show, everyone we asked said yes, and half of the questioned were females too. It is good that although our soap has a underlying football theme, that we would also attract a female audience.