Pooja Mishra is a Business Analyst with over 4 years of experience in the healthcare domain. She has experience gathering requirements from US clients and coordinating with development teams. Her experience includes writing requirements, coordinating with project teams, testing case mapping, and preparing business documents. She holds an MBA in Insurance and is proficient with tools like Visio, Quality Centre, and agile methodologies.

1. POOJA MISHRA
E-Mail: poojamishra25111987@gmail.com
In pursuit of challenging assignments as Business Analyst with an organization of repute
Industry Preference: IT
Location Preference: Bangalore
SYNOPSIS
 A result oriented hard working professional with overall 4.2 years of experience working with two Organizations.
Out of which 2.8 years in US Healthcare domain as Jr. Business Analyst; and 1 year experience in Testing, while
working with Mphasis.
 After Mphasis, I was associated with Starmark Services Pvt. Ltd , Bangalore as Requirement Analyst.
 Capable of analyzing latest business trends pertaining to other industrial trends; providing recommendations
for fine tuning business strategies.
 Gained knowledge of various business areas in Healthcare domain like Claims, Member, Provider, Prior
Authorization, Provider Contracting, HIPAA, ICD 9 Coding, (Medicaid, Medicare & Commercial Payers
Provider Operations & Payer Systems).
 Capable of internal coordination and suggesting the right mix of solutions while managing multi-technology
and coming out with new business proposals, scope of work, etc.
 An effective communicator with honed relationship management, analytical, logical & problem-solving abilities.
 Involved in the Test Designing, Manual Test Execution, Test case Mapping, Report Making(project related- on
daily and weekly basis).
 Involved in Test data preparation, Test Bed preparation, QC result Updates.
ORGANIZATIONAL SCAN
February 2014 – September 2014-: Starmark Services Pvt. Ltd., Bangalore as Requirement Analyst
Key Result Areas:
 Writing Requirements for Lab Information System (LIS).
 Coordinating with other teams closely to get the features get live on a regular fortnight basis.
 Part of Product Management team (to identify and resolve the bottlenecks).
Highlights:
 Individually handling one version of the LIS product.
June 2010 – January 2014: Mphasis Ltd, Bangalore as Jr. Business Analyst
Key Result Areas:
 Gathering requirements from US clients.
 Coordinating internally with technical development team, designers, and architect, to translate business
requirements into product/application features and functions.
 Supporting throughout the product development cycle, by engaging with all the teams like U.I , development
and testing teams’ Clarifying their relevant doubts, if any.
 Assessing test cases and approving the same.
 Performing Test Case Mapping.
 Preparing Business Process Specifications in user stories, Business Process Diagrams & Screen Maps to define
the business need and to document the same in specific templates.
 Collecting, interpreting, and distilling customers’ business requirements into clear specifications and other
product/application development artifacts.

2. Highlights:
 Proficiently performed orientation sessions for new joiners as well as conducted comparative analysis sessions
on ICD 9 and 10.
 Successfully received appreciations from client for timely and quality delivery of work.
 Effectively dealt with various insurance processes documentations.
 Adeptly received special Domain Certification Program (DCP) conducted within the organization.
 Expertise on RUP Workflow, AGILE methodology, Business Process Modeling, Unified Modeling Language,
Defect tracking etc
 Skillful in preparing Business Architecture documents, Business Process models for projects with the help of
modeling tools like Business Process Visual Architect, Visio, etc.; using defect tracking tools like Quality Center
for testing.
 Dexterous in translating textual concepts & complex relationships between entities into visual displays.
 Expertise in facilitating meetings, capturing meeting notes, and create project artifacts like: BRD, Use Case
Documents, Wire Frames, Functional Specifications, UAT Plans/Cases, and Functional Test Plans/Cases etc.
 Capable of interpreting products, applications, market data and client experiences into concise use cases/
change requests to be used later by QA team for quality assurance testing, and technical team for development of
Low Level/High Level Design Documents.
EDUCATION & CREDENTIALS
 MBA (Insurance) from Amity University, NOIDA in 2010. Secured 7.32 CGPA.
 B.Sc. (Biotechnology) from TMBU University – Bhagalpur in 2008. Secured 76%.
 XII from TMBU University (I.SC.), Bhagalpur in 2005. Secured 58%.
 X from Saint Joseph’s School (ICSE), Bhagalpur in 2003. Secured 77%.
IT FORTE
 Well versed with Visio, MS Office Suite, Quality Centre etc.
 PAHM Certified.
ACCOLADES
 Won:
o Intra-School Badminton match at St. Joseph’s School, Bhagalpur.
o Inter-School Volleyball match at St. Joseph’s School, Bhagalpur.
PERSONAL SNIPPETS
Date of Birth: 1st
June 1987
Address: Flat No.: D-001, Janya Gardenia, Kaveri Nagar, Adarsh Nagar, KHB Road, R T
Nagar, PO: Bangalore – 560 032
Linguistic Skills: English and Hindi
Total Experience: 4.2 yrs
Email: poojamishra25111987@gmail.com