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© Business Studies Online: Slide 1 
Setting Corporate Aims & ObjectivesSetting Corporate Aims & Objectives 
This involves 
firms developing 
mission 
statements, 
aims, objectives, 
plans and 
strategies. 
All of these are 
linked, as shown: 
Aim 
Mission 
Corporate Objectives 
Divisional Objectives 
Departmental Objectives 
Individual Targets
© Business Studies Online: Slide 2 
Corporate AimsCorporate Aims 
Corporate aims express the long­term intention of an 
organisation to develop in a certain way. 
The idea behind setting aims is that: 
everyone in the business has a clear focus of the direction that 
it is going in. 
a business can see how much it has achieved after a given 
time 
They provide a framework within which business strategies 
can be drawn up
© Business Studies Online: Slide 3 
From Aim To MissionFrom Aim To Mission 
Having set long­term aims a business will need to 
communicate them to the stakeholders. 
This is done through a mission statement 
Mission statements will outline the overall reasons for the 
firm’s existence 
Examples would be: 
“…to ensure our products are within an arm’s 
length of desire” 
“…to be the world's best international home improvement retailer, 
using its scale and diversity to deliver sustainable growth and 
improved returns for shareholders ”
© Business Studies Online: Slide 4 
Are Mission Statements Worthwhile?Are Mission Statements Worthwhile? 
YES 
All stakeholders will know the 
central aim of the business 
Motivates employees 
Gives a sense of direction 
NO 
They are vague, and say 
little about the business 
Simply a PR exercise 
Impossible to disagree with 
them 
Mission statements are something relatively new, 
and some believe they are a management “fad” 
But are they worth having?
© Business Studies Online: Slide 5 
Missions, Goals & ObjectivesMissions, Goals & Objectives 
These terms are often confused 
The differences are as follows: 
To increase sales by 
10% per year 
Quantifiable Statement 
of the goal OBJECTIVE 
To be the market leader 
in confectionery sales 
General Statement GOAL 
To be the best known 
name in confectionery 
Overall Purpose MISSION 
Example Definition Term
© Business Studies Online: Slide 6 
Corporate ObjectivesCorporate Objectives 
Aims and mission statements are long­term, and 
therefore lack the detail for day­to­day decisions 
This detail will be given in the firm’s objectives, which 
should set measurable targets 
Many business set 2 types of objectives: 
Objectives 
Strategic  Tactical 
These are often
long-term, ie should
we enter a new market
These are often short-
term, ie what should
the specifications of a
new product be?
© Business Studies Online: Slide 7 
Possible ObjectivesPossible Objectives 
The objectives that a firm adopts may include: 
Profit 
Maximisation 
Profit 
Maximisation 
To Maximise 
Returns 
To Maximise 
Returns 
To 
Diversify 
To 
Diversify 
To Increase 
Market Share 
To Increase 
Market Share 
To Focus On 
Strengths 
To Focus On 
Strengths 
Growth Growth
© Business Studies Online: Slide 8 
What Determines Objectives?What Determines Objectives? 
Corporate Culture 
This relates to the manner in which a firm is run 
Size & Legal Form of the Business 
Small firms will have different objectives to large firms 
Private sector firms will have different objectives to public 
sector ones 
Age of the Business 
New businesses are likely to want to survive 
Older firms will want to make a profit
© Business Studies Online: Slide 9 
Conflicts In ObjectivesConflicts In Objectives 
Different stakeholders will have different objectives: 
The objectives of the most important stakeholders are 
likely to be given first priority 
Suppliers 
Creditors 
Government 
Society 
Customers 
Employees 
Managers 
Shareholders 
POSSIBLE OBJECTIVE STAKEHOLDER 
High dividends 
Promotion 
Higher Wages 
Low Prices 
More Jobs 
High Tax Revenues 
Healthy Cash Flow 
Increased Sales
© Business Studies Online: Slide 10 
Divisional, Departmental & Individual ObjectivesDivisional, Departmental & Individual Objectives 
Once a firm has set it’s corporate objectives, they may 
break them down into specific targets for: 
Each division or department 
Individuals within each department 
This process is called Management by Objectives 
(MBO)
© Business Studies Online: Slide 11 
Establishing A Corporate PlanEstablishing A Corporate Plan 
Having established their objectives a business will 
draw up a plan for the medium­long term. 
This will set out how they are going to achieve their 
objectives. 
This plan will outline the strategies that the firm will 
adopt.
© Business Studies Online: Slide 12 
Types of PlansTypes of Plans 
There are 4 types of plans 
Operational 
Where the business tries to 
increase the efficiency of the 
business 
E.g. change quality control system 
Generic 
Used to gain a competitive 
advantage 
E.g. Centrica sold off One­Tel in 
2005 to concentrate on its energy 
business 
Corporate 
Aimed at long­term position 
E.g. aim to double in size over the 
next 10 years through 
mergers/acquisitions 
Global 
Businesses may set up 
factories in other 
countries 
E.g. Dyson moving production 
to Malaysia
© Business Studies Online: Slide 13 
Achieving Strategic DevelopmentAchieving Strategic Development 
Internal Development 
Where the business grows by increasing sales and profit over 
time.  This is the least risky strategy, but may take time 
Takeovers, Mergers & Acquisitions 
Allows quick growth, but can present problems, i.e. staffing, 
diseconomies of scale 
Collaborative Strategies and Alliances 
Where a business will work together with other companies to 
create joint ventures.  Often referred to as SYNERGY
© Business Studies Online: Slide 14 
Forming A StrategyForming A Strategy 
Michael Porter’s Five Forces model is often used to do 
this.  Porter believed that firms should consider: 
Threat of 
Competition 
Threat of 
Competition 
Threat of 
Substitutes 
Threat of 
Substitutes 
Degree of 
Rivalry 
Degree of 
Rivalry Suppliers 
Power 
Suppliers 
Power 
Buyers 
Power 
Buyers 
Power
© Business Studies Online: Slide 15 
PorterPorter‛‛s 5 Forces (1)s 5 Forces (1) 
Porter made recommendations to deal with each type 
of threat: 
1)Threat of new competitors 
To overcome this Porter suggests: 
1) Intensive promotion 
2) Patent products and operating processes 
2)The Power of Buyers 
Porter suggests that businesses could: 
1) Undertake forward vertical integration 
2) Make it expensive for firms to switch to another supplier
© Business Studies Online: Slide 16 
PorterPorter‛‛s 5 Forces (2)s 5 Forces (2) 
3) The Power of Suppliers 
Porter suggests: 
1) Backward vertical integration (buy supplier) 
2) Refrain from developing close relationship with suppliers 
4) The Threat of Substitute Products 
Porter recommends: 
1) Buy competitors, or patent products first 
2) Use “spoiling” techniques 
5) Rivalry Between Established Competitors 
Porter recommends: 
1) Developing differentiated products 
2) Restrict output in the industry, ie form “agreements”

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