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The sweetest story  ever told… or heard
What makes a successful brand? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Cadbury Dairy Milk  The Real Taste of Success
What does CDM stand for  world-wide?
Brand Promise Cadbury Dairy Milk is the most delicious, best tasting chocolate. A moment of  pure magic . CDM is Chocolate
Brand Character Cadbury Dairy Milk encapsulates an enormous breath of emotions, from shared values such as family togetherness (fun, wholesome, reliable), to the personal values of individual enjoyment.  It stands for goodness.
The Indian Chapter
The Challenge ,[object Object],[object Object]
CDM in the 80’s ,[object Object],[object Object]
The Expression  ,[object Object],[object Object]
1980 TVC
Category audits in early 1990’s ,[object Object],[object Object],[object Object],[object Object],[object Object]
Key Issue ,[object Object]
Marketing Challenge ,[object Object]
The Unshackling  of CDM in 1994
Communication Task ,[object Object],[object Object]
What was the consumer saying?? ,[object Object],[object Object]
The atmosphere at that time… ,[object Object],[object Object],[object Object]
The BIG idea ,[object Object],[object Object],[object Object],[object Object]
Brand Positioning ,[object Object],[object Object]
RTOL TVC
And the result… ‘ 94  v/s  ‘93 Category 12   43 22 52 Brand 31 54 Moulded   segment Parameters ‘ 95  v/s  94 ‘ Vol. Gr. ‘ Vol. Gr.
Legitimising of CDM  in 1998
In 1997 ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],In 1997
What next??? ,[object Object],[object Object],[object Object]
What next??? ,[object Object]
For Regular users Position CDM as the gold standard in taste amongst chocolates Creative Idea I will do anything to eat my CDM The twin platforms
For Infrequent users Position CDM as the chocolate meant for everyone Chocolate = CDM Creative Idea You don’t need any special reason  to eat CDM
For Regular users The executions
Train TVC
For Infrequent Users The executions
Cyrus TVC
The result... ,[object Object],[object Object]
The result... ,[object Object],[object Object]
Parallel initiatives   Beefed up distribution system (grown by over 60% over past 5 years)  Increased points of contact (Bringing CDM closer to the consumer)
The third discontinuity CDM in 2002
Competitive Environment ,[object Object],[object Object]
The Challenge ,[object Object]
The Execution ,[object Object],[object Object]
CDM for every need ,[object Object],[object Object],[object Object],[object Object],[object Object]
CDM for every need ,[object Object],[object Object],[object Object]
The Execution ,[object Object],[object Object]
CDM in 2002 I eat CDM when I am happy, sad CDM is always there with me CDM mere mun mein rahata hai CDM is almost like an ideal companion Consumer Speak Insight The Brand Platform I  need a friend who sees me through all my emotions CDM uplifts my spirits like a true friend
Sailor and Tennis TVCs
The Sweet Taste  of Success
A brand that captures your mind gains behaviour. A brand that captures your heart gains commitment. Scott Falgo
Bonding Advantage Performance Relevance Presence Commitment to the brand - India CDM Intl. Choc. Brand in India Source: IMRB U&A Study
CDM India – a global benchmark Today, India is the second largest market for CDM in the world  The Indian case-study has been designated as the "blueprint for success"  for all international markets to emulate.
But there are newer challenges ,[object Object],[object Object],[object Object]
Our goal ,[object Object]
Lesson ,[object Object]
As long as it connects with the consumer, remains relevant & excites her, it doesn’t matter whether it’s Indian or not
Thank you Care for some chocolate?
The Brand Belief ,[object Object],[object Object]
Opportunity The traditional sweet  market in India is worth a whopping Rs. 11,000 crore  (3.5 times Australian chocolate market) .
Positioning Review ,[object Object],[object Object]
SET 2 Regular users Dual Role of CDM Gold standard in taste for Regulars Users The chocolate for Infrequent Users SET 1 Infrequent Users The twin tasks for CDM
Current Tasks ,[object Object],[object Object],[object Object],[object Object],[object Object]
And communication  needed to... ,[object Object],[object Object]
Current Tasks ,[object Object],[object Object],[object Object],[object Object],[object Object]
And communication  needed to... ,[object Object],[object Object]
Bonding Advantage Performance Relevance Presence Brand power in India CDM Munch Kit Kat Source: IMRB U&A Study

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Jan17 Icon Cadbury

  • 1. The sweetest story ever told… or heard
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  • 3. Cadbury Dairy Milk The Real Taste of Success
  • 4. What does CDM stand for world-wide?
  • 5. Brand Promise Cadbury Dairy Milk is the most delicious, best tasting chocolate. A moment of pure magic . CDM is Chocolate
  • 6. Brand Character Cadbury Dairy Milk encapsulates an enormous breath of emotions, from shared values such as family togetherness (fun, wholesome, reliable), to the personal values of individual enjoyment. It stands for goodness.
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  • 15. The Unshackling of CDM in 1994
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  • 22. And the result… ‘ 94 v/s ‘93 Category 12 43 22 52 Brand 31 54 Moulded segment Parameters ‘ 95 v/s 94 ‘ Vol. Gr. ‘ Vol. Gr.
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  • 28. For Regular users Position CDM as the gold standard in taste amongst chocolates Creative Idea I will do anything to eat my CDM The twin platforms
  • 29. For Infrequent users Position CDM as the chocolate meant for everyone Chocolate = CDM Creative Idea You don’t need any special reason to eat CDM
  • 30. For Regular users The executions
  • 32. For Infrequent Users The executions
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  • 36. Parallel initiatives Beefed up distribution system (grown by over 60% over past 5 years) Increased points of contact (Bringing CDM closer to the consumer)
  • 37. The third discontinuity CDM in 2002
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  • 44. CDM in 2002 I eat CDM when I am happy, sad CDM is always there with me CDM mere mun mein rahata hai CDM is almost like an ideal companion Consumer Speak Insight The Brand Platform I need a friend who sees me through all my emotions CDM uplifts my spirits like a true friend
  • 46. The Sweet Taste of Success
  • 47. A brand that captures your mind gains behaviour. A brand that captures your heart gains commitment. Scott Falgo
  • 48. Bonding Advantage Performance Relevance Presence Commitment to the brand - India CDM Intl. Choc. Brand in India Source: IMRB U&A Study
  • 49. CDM India – a global benchmark Today, India is the second largest market for CDM in the world The Indian case-study has been designated as the "blueprint for success" for all international markets to emulate.
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  • 53. As long as it connects with the consumer, remains relevant & excites her, it doesn’t matter whether it’s Indian or not
  • 54. Thank you Care for some chocolate?
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  • 56. Opportunity The traditional sweet market in India is worth a whopping Rs. 11,000 crore (3.5 times Australian chocolate market) .
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  • 58. SET 2 Regular users Dual Role of CDM Gold standard in taste for Regulars Users The chocolate for Infrequent Users SET 1 Infrequent Users The twin tasks for CDM
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  • 63. Bonding Advantage Performance Relevance Presence Brand power in India CDM Munch Kit Kat Source: IMRB U&A Study