We cover the latest announcements made at the SharePoint Conference in Las Vegas in May 2019 and recent developments on the Office 365 roadmap, highlighting things that intranet and digital workplace managers should be aware of. Covering: A round up of the headlines on SharePoint, Teams, Yammer and OneDrive New SharePoint Home sites Improvements to search Audience targeting and personalization in communication sites Yammer improvements and SharePoint integration Where you should change tactics in your current use of SharePoint and Teams Implications for ‘build’ vs ‘buy’ and the SharePoint intranet in-a-box market. Video recording of webinar: https://www.clearbox.co.uk/portfolio-item/the-future-of-sharepoint-intranets/

1. Webinar
The future of Office 365
and SharePoint intranets

2. Please use the Q&A
panel to ask questions
throughout the
webinar, and we will
answer at the end.
Both participating
companies will email
you the recording
within 48 hours (so you
won’t miss it!).
You can listen via your
computer or by dialling
the phone number in
the email you received
today.
Housekeeping

3. Your webinar hosts
Sam Marshall
Managing Director
@SamMarshall
Dan Hawtrey
Managing Director
Joe Perry
Technical Director
@contentformula
youtube.com/contentformula

4. About ClearBox
ClearBox Consulting is a specialist independent consultancy
that believes in making the workplace a better and more
productive experience.We understand technology, but we
approach it from the people side first.
Our goal is to help organisations collaborate and communicate
more effectively.We specialise in intranets and the wider digital
workplace, including internal social media, enterprise mobile
strategies and real-time collaboration tools.
Sam Marshall
Managing Director
@ClearBox

5. About Content Formula
Content Formula is a consultancy that designs, builds and
supports digital workplace tools and intranets. Our solutions
are built directly onto SharePoint,Teams and Office 365 or we
useWizdom and LiveTiles.
We’re not just about the technology – we are also big on user
research and user experience.
Dan Hawtrey
Managing Director
Joe Perry
Technical Director

6. What should Microsoft
focus on improving in
Office 365?
Poll

7. Agenda
 Headlines
 Home sites
 Search andTargeting
 Yammer
 Other announcements
 Implications

8. Headlines

9. Las Vegas May 2019

10. Main announcements
 The ‘intelligent intranet’
 Home sites as the start point of your SharePoint intranet
 Microsoft search replacing SharePoint search
 OneDrive as ‘the files app for Office 365’
 UX enhancements to lists andTeams
 Performance and security ‘sensitivity’ labels

11. Home sites

12. Home Sites
Image source: Microsoft

13. Home Sites
“A communication
site with
superpowers”
1) Home site news is ‘official’
2) It’s where the SharePoint app
starts and what your company
logo goes to
3) SharePoint home becomes
‘My SharePoint’ page
4) Search is tenant-wide by
default

14. Megamenu integrated
Image source: Microsoft

15. Where the home site fits
Image by @jedpc https://www.cmswire.com/digital-workplace/sharepoint-conference-2019-introduces-home-sites-sensitivity-labels/

16. Home Sites – what it means
The good
 The ‘missing link’ for an intranet home page
 Easy to create
 Removes confusion of SharePoint start page
Still missing
 Intranet-wide menu only if a hub site (and all sites connected)
 Official news is literally just a label

17. Available soon
Page Templates
Audience targeting for News, Pages,
highlighted content
Organization assets
Root site upgrade to Communication site
Modern Page updates – Vertical section,
undo/redo, copy/paste content, link
handlers, duplicate parts and sections,
deep linking
Web part updates – NEW parts including
world clock, weather, call to action, as
well as updates to existing parts
Later this year
SharePoint Home Sites
News and Page scheduling
Multilingual content publishing
SharePoint Home sites in SharePoint
Mobile
Move a modern site to the root
Page API
New site analytics features
Required metadata support in pages
Fluent for SharePoint
Branded icon and default theme colour
Top of mind
Hub enhancements
Branding Updates
“Ghost” authoring
Roadmap: Employee Engagement
Image source: Microsoft

18. Search

19. Microsoft Search: “Search that
works – wherever you’re working
 Rolled out globally May 2019
 Uses natural language understanding, AI
and deep understanding of you and your
work
 Baked in to Office365 and offline apps to
create consistent UX

20. Microsoft Search
The good
 Content becomes searchable in seconds
 Everything is synched to Microsoft Graph
 Search incorporated in to productivity apps
 Developer endpoints coming to Graph soon
Still missing
 Utilises same engine as Delve – therefore has
same weaknesses: Enterprise Graphs?

21. Targeting and
personalisation

22. Targeting and personalisation
 Personalised web parts: your recent files, your
Teams, your events
 Audience targeted news
 Build relevant modern megamenus

23. Yammer

24. Leadership Engagement Communities & Knowledge
Microsoft 365
Integrated
Corporate Communications
Trust
Yammer’s mission
Image source: Microsoft

25. Yammer announcements
“large scale,
participatory
conversations”
• Yammer results in intranet
search (finally!)
• Live events
• EU data hosting (finally!)
• Rich text
• Office 365 people card (finally!)
• ‘Report content’ planned

26. Yammer Q&A (end June)
Image source: Microsoft

27. In other news…

28. OneDrive
• Landing page more like O365
• Differential sync
• ‘Document libraries’ replaces ‘site’
• You can create a document library
without a SharePoint site
• Share password-protected links
without recipient having Microsoft
account and block downloads
• ‘Request files’ folder to collate
submissions
Image source: Microsoft

29. Kaizala
www.clearbox.co.uk/kaizala-what-is-it/
www.clearbox.co.uk/four-reasons-kaizala-could-work-for-you/
Image source: Microsoft

30. Kaizala use cases

31. Kaizala –Town Hall scenario

32. Stream
Creates searchable index for
spoken words
“Safety” 1.33 and 8.55
Offline playback in app remains
encrypted
Embed a poll in video with Forms
Image source: Microsoft

33. Excel imports

34. Adaptive cards

35. Adaptive cards in search results

36. Implications

37. MSTeams and SharePoint
 MSTeams as your intranet? Probably not.
 SharePoint Modern has come along in leaps and bounds
SharePoint:
• News, events
• Links, common tasks, I need to…
• Static content, policies, documents for broad
distribution
• Communities / Yammer
Teams:
• Where stuff gets done
• Document collaboration and sharing for a
team
• Everything in one place
• Fast to deploy and set up
• Integrated with SharePoint
• Process automation

38. Build vs buy?
Still missing
 Multilingual (coming using page duplicates)
 News centre and scheduled publishing (coming)
 ‘Top down’ IA
 Social –Yammer slowly replacing community sites
 Page templates but not site templates
Very few cases where ‘Classic UI’ still needed

39. Build vs buy? - Case for IIAB
 Sophisticated news
 Megamenu / powerpanel
 Tools: policy management, service desk, event management etc.
 Content governance
 Collaboration governance
 Control center
 Keeping up with Office 365 updates – offload the problem
 Native architecture – get the latest anyway
 Expect to see lots of innovation

40. Home site partners

41. Q&A

42. SharePoint intranets in-a-box
10% off
Future
clearbox.co.uk
39 intranet products reviewed
600+ pages
Immediate download
Our expert assessments of products
that transform SharePoint into a
useful and useable intranet.

43. Wizdom & LiveTiles
Contact Dan for a demo of:
• Wizdom (intranet-in-a-box)
• LiveTiles Bots
• Hyperfish (clean up your AD)
• SharePoint & Office 365 business
applications
dhawtrey@contentformula.com

44. Useful Links
Microsoft official announcements
 www.microsoft.com/en-us/microsoft-365/blog/2019/05/21/sharepoint-home-sites-microsoft-
365-innovations-intelligent-workplace/
Compilation of roadmaps by Sue Hanley
 https://t.co/upgdiRUu8E
Blogs
 Sarah Haase - https://regarding365.com/spc19-highlights-2d6418226dfa
 Sue Hanley - www.computerworld.com/article/3397820/welcome-to-the-intelligent-intranet-
key-announcements-from-sharepoint-conference-2019.html
 Jed Cawthorne - www.cmswire.com/digital-workplace/sharepoint-conference-2019-introduces-
home-sites-sensitivity-labels/

45. Connect
ClearBox Consulting
clearbox.co.uk
@ClearBox
hello@clearbox.co.uk
+44 (0) 1224 458746
Treliske House, Queens Park Road,
Chester, CH4 7AD, UK
Content Formula
www.contentformula.com
@contentformula
hello@contentformula.com
+44 (0)20 7471 8500
Suite 6, Fulham Business Exchange,The
Boulevard, London SW6 2TL. UK