Are you still doubting whether or not to start with B2B e-commerce? Are you struggling with how to start? Make sure you keep up with the fast pace. You’ll get an expert view on B2B e-commerce and its most important developments and trends in this slideshare.
7. B2B buyers are transforming
83% of professional B2B buyers search
the internet before buying any
products.
68% of professional B2B buyers are
already purchasing products online.
Source: Forrester Research (2014), Acquity Group (2014) en Accenture (2014)
8. B2B business is adapting
80% of B2B companies
plans to invest in B2B e-commerce.
37% of B2B companies have already
started with e-commerce in order to
be ahead of competition.
Source: Forrester Research (2014), Acquity Group (2014) and Accenture (2014)
11. PROCESS YOUR ORDERS MORE EFFICIENTLY
BE A BETTER PARTNER FOR YOUR CUSTOMERS
GENERATE MORE REVENUE
12.
13. HELPS YOU HANDLE YOUR ORDERS MORE EFFICIENTLY
WHAT TO CONSIDER
ORDER PROCESSING
Orders by phone, fax or email will demand a
considerable amount of time from your inside
sales employees.
DATA ACCURACY
Handling orders by hand could cause errors
when copying the order into the back office
system.
14. “One of the biggest advantages
is that we don't have to worry
about our order process
anymore. We can be sure that
the orders of our agents and
customers are handled correctly
and efficient.”
Jeroen Koppenaal, ICT Director at Euretco
15. HELPS YOU BE A BETTER PARTNER FOR YOUR CUSTOMERS
WHAT TO CONSIDER
CUSTOMER SERVICE
Service to your customers is one of the few
things you can still differentiate on.
INFORMATION
How much time does your inside sales spend
to look up, product information, order details,
invoices and other information your customers
could have easily looked up themselves.
16. “Because of e-commerce our
customers are now able to quickly
and easily find all of our product
information.”
Henk Zanbergen, Project Manager at Van Ommen.
17. HELPS YOU GENERATE MORE REVENUE
WHAT TO CONSIDER
AVAILABITY
Is your revenu now limited to opening hours
and country borders?
CROSS- AND UPSELL
Are you now selling your complete assortment
or do you miss the opportunity to sell a wider
variety of your assortment.
18. “An e-commerce solution helps us to
sell in markets we did not sell
before. Par example: We now in sell
Suriname as well.”
Gerard Wijma, CEO at Broekhof
24. HOW TO LEVERAGE YOUR EXISITNG BUSINESS LOGIC
WHAT TO CONSIDER
THE WAY YOU CONNECT Integrated versus interfaced.
TCO
Re-use what you have invested in or create
something new. Initial costs and recurring/
operational costs.
26. “We choose Sana’s e-commerce
solution because of the
integration with our ERP.
Integrated solutions are way
more easy to manage than
interfaced solutions and therefore
really boost your efficiency.”
Karel Jutte, Global application portfolop manager at
Fagron
30. OUR EXPERIENCE OF FIRST MOVERS
IT IS NOT TOO LATE TO START!
YOUR CUSTOMER’S EXPECTATIONS
31. More info…
Go to: www.sana-commerce.com/resources
Call us at: +31 10 243 6030
Mail to: info@sana-commerce.com or b.streefkerk@sana-commerce.com
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A trend is a development that leads to a new direction; a trend is not a hype (which is a short period in which media try to put attentions to something). The trend of e-commerce could be recognized early, and announced a sustainable change. You should consider trend or hype? Does it impact my company? Big or small impact? Timing? Opportunity for my business?
Let’s look at the facts.
The trend of e-commerce
A trend is a development that leads to a new direction; a trend is not a hype (which is a short period in which media try to put attentions to something). The trend of e-commerce could be recognized early, and announced a sustainable change. You should consider trend or hype?
Does it impact your company? Big or small impact? Timing? Opportunity for my business?
Let’s look at the facts. We see 2015 – 2016 is the moment in which the transformation now really takes effect.
Forrester as well predicts a 10% market growth per year, and a US B2B market of 1,1 trillion for US (which is around 12% of the total B2B market).
Choose for an easy start, start simple. Out-of-the-box B2B functionality and integration. (ERP)
Ask your customers and find out your self, why NOW is the rght time
2015 – 2016 is the moment companies make the shift.
`Start simple, with a solution that brings out-of-the-box B2B functionality, and all the ERP touch points you need to meet your customer’s expectations.
Start today -
Regelmatig organiseren wij workshops voor bedrijven om hen te adviseren over hun (e-Commerce) strategie. Hiervoor hanteren we de OGSM-methodiek