Sandro servino

Curriculum vitae
PERSONAL INFORMATION Sandro Servino
Currently in Vila Nova de Gaia, rua do Agro 234. Porto, 4400-003 vila nova de gaia (Portugal)
351 916 064 446
sandro.servino@gmail.com
https://www.linkedin.com/in/sandroservino/?locale=en_US
https://filiado.wixsite.com/sandroservino
Sex Male | Date of birth 20/03/1970 | Nationality Brazilian, Italian
JOB APPLIED FOR Database administrator
WORK EXPERIENCE
14/10/2020–Present Database administrator
Aubay (https://www.aubay.pt/), vila nova de gaia (Portugal)
Database Administrator MS SQL SERVER for FARFETCH Comp.
Main Activities:
- Administration of Corporate Databases (ERP - CEGID , META4, CRM - Dynamic AX - 1.8 TeraBytes
and 8790 tables);
- High Availability Environment Configuration and Administration - SQL Server Always on;
- Preparation of Performance assessment reports and recommendations;
- Preparation of Security assessment reports and recommendations;
- Fine tuning and performance;
- Database Administration on Virtual Machines in MS Azure;
- Audit;
- Backup Operator.
01/12/2018–13/10/2019 ICT Infrastructure Coordinator and Database Administrator
SEBRAE NACIONAL, Brasília (Brazil)
www.sebrae.com.br
1 IT Infrastructure Team Coordination
- Coordination of the computer network team, including 700 desktops, 600 IP telephony extensions,
80 servers, 80 access point, 2 CPD (Data Processing Center) and 1 outsourced External Data
Center;
- Coordination of security team and contract with Company specialized in Information Security;
- Analysis and interpretation of information and transformation into strategy for the IT Infrastructure
area through tools such as MS Power BI, QLIK Sense and Excel (Pivot Table).
2 DBAS Team Coordination and Acting as Systems Administrator Database Manager in MS SQL
SERVER Technology
- Management of 900 Databases (MS SQL SERVER) in distributed environments;
- Execution of implementation projects, configuration, migration and administration of SQL databases;
- Design and architecture of solutions;
- Development of T-SQL codes;
- Implementation of BI's with ETL (SSIS);
- Analysis and problem solving;
- Execution of task automation (scripting);
- Administration MS Azure Databases;
- Operational and preventive backup maintenance (Backups and Restore Tests), database security
controls and integrity controls.
25/2/20 © European Union, 2002-2020 | http://europass.cedefop.europa.eu Page 1 / 7

Curriculum vitae Sandro Servino
3 - Designer of Relational (OLTP) and Multidimensional Databases (OLAP Cubes - Star Schema and
Snow Flake);
- Development of various data models for corporate systems according to best practices (normal
forms);
- Design and development of database architecture, data structure, tables, dictionaries and
nomenclatures of corporate systems such as CRM, ERP, corporate project control systems and
decision support systems;
- Conducting research and advice on the selection, application and implementation of database
management tools such as PostGree and MySQL;
- Development and implementation of policies, documentation, standards and data management
models;
- Development of policies and procedures for database access and use.
08/08/2016–11/2018 ICT project manager
www.sebrae.com.br
Main Projects :
Systems
- Development of Corporate Systems for 27 states (Country Level), acting as SCRUM MASTER;
- Database Designer (Relational Data Models) using the Power Designer and ERWIN tools;
- Conducting tests.
IT Infrastructure
- Planning, management and execution of the Project for Implementation of the new Distance
Learning Solution (LNS) for the Sebrae System (1 million enrollments / year), with savings of over U $
1,000,000.00 per year;
- Project planning, management and execution to contract DataCenter (colocation and host
environment) at national level;
- Project planning, management and execution to contract Corporate Data Links for 27 states
(Country Level);
- Planning, management and execution of the Project for hiring IP Telephony Unified Communication
Solution (700 extensions);
- Planning, management and execution of the Project to contract Unified Communication Solution
(National Video Platform);
- Planning, management and execution of the project for hiring BigData Solution.
01/11/2011–07/08/2016 ICT Manager
www.sebrae.com.br
Occupation: IT Manager – Period: 2011 – 2016
- Strategic planning and budgeting of IT areas (Annual Budget of US $ 35M, 40 employees, 50
contracts with outsourced companies with about 400 outsourced professionals);
- Elaboration of Sebrae Nacional ICT Master Plans;
- Leadership in project management, ensuring the performance, quality and satisfaction indicators of
internal and external clients;
- Project cost negotiator;
- Member Committee: Social Networks, Security Policy, Business Continuity Policy and Procurement;
- Analysis and interpretation of information and transformation into strategy for the company through
tools such as MS Power BI, Tableau and Excel (Pivot Table);
Main achievements:
- Technologies Implantation for New Headquarters Sebrae;
- CRM Implantation (MS Dynamics);
- COBIT and ITIL implementation;

- Sebrae Corporate Database creation;
- Development of 79 corporate systems;
- Implantation of 1,000 self-service terminals;
- Implementation of information security policies and tools.
- Implementation of infrastructure assets (computer network, IP telephony, video conferencing, servers
, desktops , firewalls, etc. )
- Project Implementation of Datacenters , computer network, IP telephony, software factories ,
information security , Internet links , self-service terminals and service desk;
- Implementation of governance indicators panel;
- implementation of corporate social network Sebrae System;
- Implementation of the Information and Communication Technology Security Policy at Sebrae and the
Business Continuity Policy, increasing the security levels for the institution;
- Mapping and implementation of ICT Unit processes, following Cobit and ITIL best practices in the
customer service process, with an impact of over 30% on customer satisfaction;
- Winner of the SEBRAE award, 'You Make a Difference' with the project to implement the ICT
infrastructure for the new headquarters of the national sebrae.
Occupation: TIC Infrastructure coordination – Period: 2011 – 2009
Main achievements:
- Implementation of IT infrastructure projects such as videoconferencing , computer network and
information security.
Occupation: Systems Analyst and Data Base Administrator – Period: 2009 – 2002
Main achievements:
- Development of corporate database Sebrae System (All Brazil ).
- Developing systems for clients (CRM);
- Development of strategic management system oriented outcome (Sigeor) ;
- Database administration MS Sql Server;
- BI/OLAP (MS Sql Server);
- Managed data (data scientist);
- Metric analyst (function point);
- Requirements analyst of several systems to customers.
01/12/2002–30/11/2011 Systems Analyst and DBA MS SQL SERVER
SEBRAE NACIONAL
www.sebrae.com.br
- Database Administration (SQL SERVER)
- Data Management - Development of the project and data model of technical systems such as
customer service system, single registration, training, contracts and agreements, fairs, credit,
consulting and processes;
- Software Requirements Analyst (RUP);
- Metric Analyst;
- Data Management;
- Business Intelligence;
- Data Scientist (SQL);
- BI / DW (OLAP, using Microsoft technology).
01/06/1996–02/11/2000 Professor
University Center - FAESA, vitória (Brazil)
https://www.faesa.br
Teacher Disciplines:
- Data Management
- Database Administration

- Programming language Project Coordinator
Two Awards. Tributes from Information Technology Classes
01/01/2004–01/01/2010 Database Consultant (MS SQL SERVER)
Outside Consultant
- Consultancy in databases of several companies
- Performance Tunning in Database MS SQL SERVER
- Development of data models and construction of corporate databases
https://filiado.wixsite.com/sandroservino
01/01/2004–01/10/2010 Computer Systems Instructor
Independent Instructor
- MS SQL SERVER instructor (Microsoft Solutions Provider, City Hall of Vitória, Correios do Brasil,
Sebrae);
- CASE tool instructor like ERWIN and PowerDesigner;
- Instructor Data Modeling;
- Instructor Windows, DOS, MS Office, MS Access (Various companies).
08/08/1994–30/11/2002 Systems Analyst and DBA MS SQL SERVER
SEBRAE (Unidade Estado do Espirito Santo), Espirito Santo (Brazil)
http://www.sebrae.com.br/sites/PortalSebrae/ufs/es?codUf=8
- Data Manager (logical and physical data models - ER);
- Database Administrator MS SQL SERVER;
- Modeling of corporate bases through the Power Designer and ERWin tools;
- Support developers;
- Corporate Systems Requirements Analyst;
- Business Intelligence.
01/01/1992–30/07/1994 ICT system analyst
IT International Technology Company, vitória (Brazil)
Main Projects:
- Development of Corporate System for the management of club members;
- Development of Corporate System for the operation of the Race 10 Miles Garoto.
(https://en.wikipedia.org/wiki/Dez_Milhas_Garoto).
- Development of Corporate System to obtain ISO 9000 Certification
to http://longos.arcelormittal.com.br/.
01/01/1991–15/12/1991 ICT Application Developer
Create Computers and Systems Ltda
- Developer of Computer Systems;
- Programming instructor.
01/01/1988–01/12/1990 ICT application developer
Suporte Computadores e Sistemas, vitória (Brazil)

- Programming instructor;
- HelpDesk
MilMicros Sistemas, vitória (Brazil)
- Programming instructor;
- HelpDesk
MetalData Dados e Sistemas, vitória (Brazil)
- Programming instructor.
EDUCATION AND TRAINING
01/01/2009–01/10/2010 MSc Knowledge Management and Information Technology
Catholic University of Brasilia, Brasília (Brazil)
https://ucb.catolica.edu.br
Thesis: Stressors Factors in IT Professionals and Their Coping Strategies.
https://bdtd.ucb.br:8443/jspui/handle/123456789/4/browse?
type=author&order=ASC&rpp=20&value=Servino%2C+Sandro
Article: Interinstitutional
Journal of Psychology
http://pepsic.bvsalud.org/scielo.php?script=sci_abstract&pid=S1983-82202013000200007
01/01/2008–03/12/2008 MBA IT Governance
Catholic University of Brasilia, Brasília (Brazil)
https://ucb.catolica.edu.br
https://cdn2.hubspot.net/hubfs/3814721/Pós-Graduação%20EAD%20-%20Matrizes
%202018.3/Matriz%20Governança%20de%20Tecnologia%20da%20Informação.pdf
Monograph: Results-Driven Strategic Management and its Impact on Society
01/01/1997–07/12/1997 Postgraduate School Education
College of Administration of Espirito Santo
01/01/1992–02/12/1996 Graduate in Business Administration with emphasis in Systems
Analysis
College of Humanities of Victoria, vitória (Brazil)

01/01/2010–01/12/2018 Other Courses
Technology
- Business Intelligence - SQL Server and Analysis Services 2016;
- Business Intelligence - ETL Integration Services 2016;
- MS Sql Server Administration;
- MS Sql Server Implementation;
- MS Sql Server Performance Tunning;
- MS Sql Server (20764 - Admin a SQL 2016 Database);
- MS Sql Server (20765 - Provisioning SQL 2016 Databases);
. MS AZURE;
- DBA Sql Server 2016 Essential;
- Advanced Databases and SQL Querying;
- MS Access Advance/VBA;
- Database Expert;
- Oracle VM VirtualBox;
- SQL Language;
- SQL Language and Administration;
- PL/SQL Oracle
- Big Data;
- Big Data and Hadoop Essentials;
- Hadoop Starter Kit;
- WEKA;
- Python for Data Science and Machine Learning
- MS Power BI;
- BI Academy;
- Qlik Sense;
- Tableau;
- PowerDesigner;
- Erwin;
- SQL Power Arquitect;
- Scrum Master;
- Cobit Foundation 5;
- ITIL Foundation;
- Rup;
- UML;
- Python;
- R;
- RStudio;
- MS Visual Basic;
- COBOL;
Management
- Leadership Program - AESE - Lisbon - Portugal;
- How to Become a Leader;
- How to Negotiate and Succeed;
- Leadership Development and Training;
- Project Management;
- Contract Management;
- Excel for Managers
- Finance.
PERSONAL SKILLS

Mother tongue(s) Portuguese
Foreign language(s) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken production
English C1 C1 C1 C1 C1
https://www.efset.org/cert/UmX6ty
Spanish B1 B1 A2 A2 A1
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Common European Framework of Reference for Languages - Self-assessment grid
Communication skills
- Good communication skills acquired through the experience of teaching higher education course for
4 years, and more than 20 years as an instructor and lecturer of subjects related to information
technology;
- Good communication skills due to busy leadership positions and project management and IT teams;
- Good communication skills due to experience of more than 10 years as an analyst of requirements
for development of computer systems and consulting in various companies;
- Good communication skills due to relationships with several IT teams over more than 25 years.
Organisational / managerial skills
- Good coordination capacity of IT Infrastructure and Database team (currently responsible for a team
of 10 people);
- As IT Manager I coordinated a team of 40 employees and about 400 employees in outsourced
companies, in 45 contracts;
- As IT Manager, I have managed 30 million dollars/ year of management, managing more than 100
national corporate systems and more than 900 databases.
Job-related skills
- Good domain of building data models and corporate databases (OLTP and OLAP);
- Tutoring Skills;
- Competence in Requirements Analysis and Function Point Metrics;
- High capacity in teamwork;
- Competence in Conflict Management and customer focus;
- Leadership ability.
Digital skills SELF-ASSESSMENT
Information
processing
Communication
Content
creation
Safety
Problem-
solving
Proficient user Proficient user Proficient user Proficient user Proficient user
Digital skills - Self-assessment grid
Scrum Master Professional I (PSM I)
DevOps Essentials Professional Cetificate (DEPC)
Scrum Foudation - Professional Certificate (SFPC)
Microsoft Certified Professional - MCP - Administration MS SQL SERVER
EF SET Certificate (B2)
ITIL Foundation
Azure AZ-900
Driving licence B

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