Simon Angove
2 SlideShares 12 Abonné
Personal Information
Entreprise/Lieu de travail
Greater Atlanta Area, Georgia United States
Profession
Chief Executive Officer, Superion
Secteur d’activité
Technology / Software / Internet
Site Web
www.verint.com
À propos
I am a chief executive and entrepreneur with a passion for starting, leading, and growing software companies, both organically and through acquisitions. All the businesses I have led share the common mission of powering superior customer experiences, delivering better outcomes for the organization, its customers, and its employees.
Coordonnées
Mots-clés
workforce management contact center multi-channel bank process analytics voice of the customer call center workforce optimization staffing verint branch operations efficiency branch automation resource management reduce costs scheduling
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Présentations

(2)

Bank Operational Efficiency Asian Banker Summit 2012

il y a 11 ans • 2542 Vues

Transforming the Contact Center in a Multi-Channel Banking Organization

il y a 11 ans • 1491 Vues
Personal Information
Entreprise/Lieu de travail
Greater Atlanta Area, Georgia United States
Profession
Chief Executive Officer, Superion
Secteur d’activité
Technology / Software / Internet
Site Web
www.verint.com
À propos
I am a chief executive and entrepreneur with a passion for starting, leading, and growing software companies, both organically and through acquisitions. All the businesses I have led share the common mission of powering superior customer experiences, delivering better outcomes for the organization, its customers, and its employees.
Mots-clés
workforce management contact center multi-channel bank process analytics voice of the customer call center workforce optimization staffing verint branch operations efficiency branch automation resource management reduce costs scheduling
Tout plus