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David J. Hutchison 
Senior Vice President, Marketing 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 1
2 
HOW I BECAME A MARKETER 
DILBERT © 2010 Scott Adams. Used By permission of UNIVERSAL UCLICK. All rights reserved.
3 
PROFILE OF THE “SECRET SHOPPER” 
67% 
Done without YOU 
75% 
76% 
Start with Search 
Phone a friend
4 
ANATOMY OF A DISCONNECT… 
Awareness/Demand Gen 
Enablement 
92%
5 
THREE PRINCIPLES FOR SUCCESS 
One Flag 
One Voice 
One Focus
6 
PRINCIPLE #1: ONE FLAG 
Win Together, Lose Together
7 
PRINCIPLE #2: ONE VOICE 
Are your sales people 
fluent in these channels?
8 
PRINCIPLE 3: ONE FOCUS 
DILBERT © 2007 Scott Adams. Used By permission of UNIVERSAL UCLICK. All rights reserved.
9 
CALL TO ACTION: 
3 things you should do tomorrow 
IF YOU ARE SALES: 
Get a social media 
tune-up 
Develop a social selling 
strategy 
Agree with Marketing on 
what success looks like 
IF YOU ARE MARKETING: 
Inspect your plans and 
inject flexibility as needed 
Provide enablement around 
new engagement models 
Agree with sales on what 
success looks like 
1. 
2. 
3.
10 
The Future of Sales is Marketing 
Sales 
MARKETING
11 
David J. Hutchison 
Senior Vice President, Marketing 
david.hutchison@sap.com 
@dave_hutchison

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The Future of Sales Is Marketing

  • 1. David J. Hutchison Senior Vice President, Marketing © 2014 SAP AG or an SAP affiliate company. All rights reserved. 1
  • 2. 2 HOW I BECAME A MARKETER DILBERT © 2010 Scott Adams. Used By permission of UNIVERSAL UCLICK. All rights reserved.
  • 3. 3 PROFILE OF THE “SECRET SHOPPER” 67% Done without YOU 75% 76% Start with Search Phone a friend
  • 4. 4 ANATOMY OF A DISCONNECT… Awareness/Demand Gen Enablement 92%
  • 5. 5 THREE PRINCIPLES FOR SUCCESS One Flag One Voice One Focus
  • 6. 6 PRINCIPLE #1: ONE FLAG Win Together, Lose Together
  • 7. 7 PRINCIPLE #2: ONE VOICE Are your sales people fluent in these channels?
  • 8. 8 PRINCIPLE 3: ONE FOCUS DILBERT © 2007 Scott Adams. Used By permission of UNIVERSAL UCLICK. All rights reserved.
  • 9. 9 CALL TO ACTION: 3 things you should do tomorrow IF YOU ARE SALES: Get a social media tune-up Develop a social selling strategy Agree with Marketing on what success looks like IF YOU ARE MARKETING: Inspect your plans and inject flexibility as needed Provide enablement around new engagement models Agree with sales on what success looks like 1. 2. 3.
  • 10. 10 The Future of Sales is Marketing Sales MARKETING
  • 11. 11 David J. Hutchison Senior Vice President, Marketing david.hutchison@sap.com @dave_hutchison