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Virginia Lottery
Strategic Recommendations

        Sara Cobaugh, Meg Ingraham,
Krystal Plomatos, Brian Swann & Layne Wilson
Why are we here?


    To increase Virginia Lottery
playership among 18-24 year-olds
Today’s Pick 3


The Role of the
Lottery

The Relationship
with the Target

Recommendations
What we did


Secondary
            SWOT Analysis
            Category Exploration
            Competitive Analysis
What we did
Quantitative
Online survey

Qualitative
In-store observations
Retailer interviews
Man-on-the-street interviews
One-on-one interviews
Focus groups
Today’s Pick 3


The Role of the
Lottery
The Relationship
with the Target

Recommendations
How does the average person get
       through a week?

     smaller, simpler, easier
         entertainment
Entertainment

        television                video games
                     sudoku
poker



impulse buys                    movies
                     blogging


                                          youtube
                        shopping
crossword puzzles

cell phone games                reading
the pocket-sized
amusement
Today’s Pick 3


The Role of the
Lottery

The Relationship
with the Target

Recommendations
Who are we talking to?




18 to 24 year-olds

College students
Lottery     Lottery
Strangers   Lovers
How do they
  differ?
What do they think?
How do they feel?
How do they value $1?
Lottery     Lottery
Strangers   Lovers
Control      Risk

Lottery     Lottery
Strangers   Lovers
Control                   Risk

Lottery     “Just        Lottery
Strangers     Friends”   Lovers
Controlled
Control                    Risk
              Risk

Lottery      “Just        Lottery
Strangers      Friends”   Lovers
controlled risks




                   are liberating
“I don't like to take many risks, so the Lottery is my way of
feeling like I'm a ‘little dangerous’ because it's still risk
but it's in a controlled environment.


                                                       ”
                           - Dave, Lottery Player
Play up every
little moment.
When do they play?

Companion Purchases

                     Gifts

Feeling Lucky


                Big Jackpot
Today’s Pick 3


The Role of the
Lottery

The Relationship
with the Target

Recommendations
The Purchase Process

       AWARENESS



      CONSIDERATION



          SHOP



        PURCHASE
What does the brand mean to them?

Now: Awareness of
games is high, but target     AWARENESS
cannot identify a brand
personality

Next: Create a brand
personality that the target
can engage with
Meet Val

  Lucky


    Optimistic


      Adventurous


           Spontaneous
a lotta            fun
          little
How do they consider purchases?


                               AWARENESS


Now: The message is not
                             CONSIDERATION
placed in media channels
that intersect with target

Next: Media buys for urban
& college radio spots,
campus publications
Intersect with them
College Newspapers
Non-Traditional
Radio
How do they shop?

                                AWARENESS



                               CONSIDERATION

Now: Sales opportunities
limited to two traditional
                                  SHOP
outlets (gas & groceries)

Next: Sell at nontraditional
outlets where the target is
already in the mindset of
having fun
Expand Distribution
How do they finish the sale?

                               AWARENESS



                              CONSIDERATION



                                  SHOP
Now: Brand personality is
surrendered to the Retailer

Next: Re-energize the sales   PURCHASE
force to form a connection
with 18-24 year olds
Re-energize your retailers!
The Big Picture

                              AWARENESS
Brand Personality


Message Intersection         CONSIDERATION



                                 SHOP
Distribution Opportunities


Purchase Experience            PURCHASE
Budget Breakdown
How will we measure success?



Microsite                    Tracking Study
Hits on lottalittlefun.com   Increase in sales
Photo downloads              Increase in brand awareness
                             Increase in frequency of purchase


Non-traditional              Retailer Feedback
Ticket sales
Traffic
The winning numbers…




   2
 1                                3
               Controlled risks
                 are liberating


Pocket-sized              Play up every
amusement                 little moment
Dark Horse Advertising

                         break ahead from the pack
Thank You!


        Sara Cobaugh, Meg Ingraham,
Krystal Plomatos, Brian Swann & Layne Wilson

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Lottery Final

  • 1. Virginia Lottery Strategic Recommendations Sara Cobaugh, Meg Ingraham, Krystal Plomatos, Brian Swann & Layne Wilson
  • 2. Why are we here? To increase Virginia Lottery playership among 18-24 year-olds
  • 3. Today’s Pick 3 The Role of the Lottery The Relationship with the Target Recommendations
  • 4. What we did Secondary SWOT Analysis Category Exploration Competitive Analysis
  • 5. What we did Quantitative Online survey Qualitative In-store observations Retailer interviews Man-on-the-street interviews One-on-one interviews Focus groups
  • 6. Today’s Pick 3 The Role of the Lottery The Relationship with the Target Recommendations
  • 7.
  • 8. How does the average person get through a week? smaller, simpler, easier entertainment
  • 9. Entertainment television video games sudoku poker impulse buys movies blogging youtube shopping crossword puzzles cell phone games reading
  • 11. Today’s Pick 3 The Role of the Lottery The Relationship with the Target Recommendations
  • 12. Who are we talking to? 18 to 24 year-olds College students
  • 13. Lottery Lottery Strangers Lovers
  • 14.
  • 15. How do they differ?
  • 16. What do they think?
  • 17. How do they feel?
  • 18. How do they value $1?
  • 19. Lottery Lottery Strangers Lovers
  • 20. Control Risk Lottery Lottery Strangers Lovers
  • 21. Control Risk Lottery “Just Lottery Strangers Friends” Lovers
  • 22. Controlled Control Risk Risk Lottery “Just Lottery Strangers Friends” Lovers
  • 23. controlled risks are liberating
  • 24. “I don't like to take many risks, so the Lottery is my way of feeling like I'm a ‘little dangerous’ because it's still risk but it's in a controlled environment. ” - Dave, Lottery Player
  • 26. When do they play? Companion Purchases Gifts Feeling Lucky Big Jackpot
  • 27. Today’s Pick 3 The Role of the Lottery The Relationship with the Target Recommendations
  • 28. The Purchase Process AWARENESS CONSIDERATION SHOP PURCHASE
  • 29. What does the brand mean to them? Now: Awareness of games is high, but target AWARENESS cannot identify a brand personality Next: Create a brand personality that the target can engage with
  • 30. Meet Val Lucky Optimistic Adventurous Spontaneous
  • 31. a lotta fun little
  • 32. How do they consider purchases? AWARENESS Now: The message is not CONSIDERATION placed in media channels that intersect with target Next: Media buys for urban & college radio spots, campus publications
  • 33. Intersect with them College Newspapers Non-Traditional Radio
  • 34. How do they shop? AWARENESS CONSIDERATION Now: Sales opportunities limited to two traditional SHOP outlets (gas & groceries) Next: Sell at nontraditional outlets where the target is already in the mindset of having fun
  • 36. How do they finish the sale? AWARENESS CONSIDERATION SHOP Now: Brand personality is surrendered to the Retailer Next: Re-energize the sales PURCHASE force to form a connection with 18-24 year olds
  • 38. The Big Picture AWARENESS Brand Personality Message Intersection CONSIDERATION SHOP Distribution Opportunities Purchase Experience PURCHASE
  • 40. How will we measure success? Microsite Tracking Study Hits on lottalittlefun.com Increase in sales Photo downloads Increase in brand awareness Increase in frequency of purchase Non-traditional Retailer Feedback Ticket sales Traffic
  • 41. The winning numbers… 2 1 3 Controlled risks are liberating Pocket-sized Play up every amusement little moment
  • 42. Dark Horse Advertising break ahead from the pack
  • 43. Thank You! Sara Cobaugh, Meg Ingraham, Krystal Plomatos, Brian Swann & Layne Wilson