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Collective Intelligence @ Work Stories from the Field Norris Clark www.newsfutures.com
Thanks to John and Sarah!
Leading companies have adopted prediction markets to improve forecasting and innovation ” “ 2000 2004 2008 Leaders deprive themselves of information that could enrich their analysis and reduce the risk of ivory tower decision making. Some executives understand that valuable information lies scattered around the organization but don’t know how to retrieve it. Prediction markets might solve these problems. The McKinsey Quarterly, April 2008
Workers, place your bets! ,[object Object],[object Object],[object Object],(c) New York Times,  Betting to improve the odds , April 9 ,2008
Main Business Applications ,[object Object],[object Object],Decision Markets
NewsFutures has worked for leading companies and media groups around the world 2002 2003 2004 2005 2006 2007 Newsfutures invents Competitive Forecasting for Arcelor and Mars Yahoo! buys NewsFutures prediction market software Launch of Global Risks Prediction Market at Davos 2006 U.S. Military adopts NewsFutures technology NewsFutures invents Idea Pageant for managing innovation 1 2 3 4 5 1 2 3 4 5
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What makes market predictions accurate? ,[object Object],[object Object],[object Object],[object Object]
Some Challenges to Enterprise Markets ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Choosing the right tool(s) for the task ,[object Object],[object Object],[object Object],[object Object]
Design: More than Software ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Incentives Calibration The 4 best  r easons to participate R ewards :  What can I win? R elevance :  Are the questions relevant to my job? Am I knowledgeable? R ecognition :  Will my performance be recognized by my bosses and peers? R elationships :  Does the market help me interact meaningfully with bosses and peers?
Keys to Success ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customer Praise ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
” “ NewsFutures has done some of the most innovative work in the area for longer than most. They were in there  making it happen for real  while others were clueless on the fringes. Ajit Kambil Gobal Director, Deloitte Research
Corning   ,[object Object],Application:  Forecasting sales of LCD TVs Case Study
Forecasting Product Prices
Company  :  Intercontinental Hotels Date  : Sept 2007 - … Duration  : 4 weeks Application :  Innovation Design :  Idea Pageant Participants  : Emerging Technlogies Dept.  # participants : 200  ” “ We wanted to tap the creative class that may not be able to voice their ideas Zubin Dowlaty, VP Emerging Technologies,  Intercontinental Hotels – NYT, 09/04/08 InterContinental Hotels Group was looking for new ideas to improve customer experience.  Case Study
” “ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Case Study We had a top time! I had the feeling it was the first time I could really show my creativity. Idea Pageant participant
Case Study Describing a new idea
Case Study Describing a new idea
Case Study Betting on the ideas
“ ,[object Object],[object Object],[object Object],[object Object],[object Object],Results ” Compared to polling people, the Idea Pageant significantly improves the process of harvesting and prioritizing ideas. Zubin Dowlaty, VP Emerging Technologies,  Intercontinental Hotels – NYT, 09/04/08 Case Study
Partnering with the New England Consulting Group  Client: A large ($3B) off-web info company in disrupted market. Goal: New CEO wants actionable ideas to transform business Design: Three phase process using various tools Duration: 1 week, 92 participants Phase One – 644 proposals in seven categories Phase Two - 371 moved to Idea Pageant Phase Three - 120 Ideas evaluated by senior management “ There were many, many compliments on the software. Very easy to use, intuitive, and extremely useful. It would have taken us weeks or months to get this much information otherwise. Very successful project.” - EVP in charge of project Case Study
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Fostering Innovation

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Collective Intelligence in Action

  • 1. Collective Intelligence @ Work Stories from the Field Norris Clark www.newsfutures.com
  • 2. Thanks to John and Sarah!
  • 3. Leading companies have adopted prediction markets to improve forecasting and innovation ” “ 2000 2004 2008 Leaders deprive themselves of information that could enrich their analysis and reduce the risk of ivory tower decision making. Some executives understand that valuable information lies scattered around the organization but don’t know how to retrieve it. Prediction markets might solve these problems. The McKinsey Quarterly, April 2008
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  • 6. NewsFutures has worked for leading companies and media groups around the world 2002 2003 2004 2005 2006 2007 Newsfutures invents Competitive Forecasting for Arcelor and Mars Yahoo! buys NewsFutures prediction market software Launch of Global Risks Prediction Market at Davos 2006 U.S. Military adopts NewsFutures technology NewsFutures invents Idea Pageant for managing innovation 1 2 3 4 5 1 2 3 4 5
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  • 11. Incentives Calibration The 4 best r easons to participate R ewards : What can I win? R elevance : Are the questions relevant to my job? Am I knowledgeable? R ecognition : Will my performance be recognized by my bosses and peers? R elationships : Does the market help me interact meaningfully with bosses and peers?
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  • 14. ” “ NewsFutures has done some of the most innovative work in the area for longer than most. They were in there making it happen for real while others were clueless on the fringes. Ajit Kambil Gobal Director, Deloitte Research
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  • 17. Company : Intercontinental Hotels Date : Sept 2007 - … Duration : 4 weeks Application : Innovation Design : Idea Pageant Participants : Emerging Technlogies Dept. # participants : 200 ” “ We wanted to tap the creative class that may not be able to voice their ideas Zubin Dowlaty, VP Emerging Technologies, Intercontinental Hotels – NYT, 09/04/08 InterContinental Hotels Group was looking for new ideas to improve customer experience. Case Study
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  • 19. Case Study Describing a new idea
  • 20. Case Study Describing a new idea
  • 21. Case Study Betting on the ideas
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  • 23. Partnering with the New England Consulting Group Client: A large ($3B) off-web info company in disrupted market. Goal: New CEO wants actionable ideas to transform business Design: Three phase process using various tools Duration: 1 week, 92 participants Phase One – 644 proposals in seven categories Phase Two - 371 moved to Idea Pageant Phase Three - 120 Ideas evaluated by senior management “ There were many, many compliments on the software. Very easy to use, intuitive, and extremely useful. It would have taken us weeks or months to get this much information otherwise. Very successful project.” - EVP in charge of project Case Study
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