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Applying Vision to drive results




Recruitment process Outsourcing

Solutions and Capabilities
                                             Rajesh Kunduri,
                                             February,2010
Session Agenda

              SolutionGraph Profile

              HRO Market Trends

              RPO Defined & services offerings

              Our process

              Why SolutionGraph

              Q&A

              Contact US




Copyright @ 2009, SolutionGraph. All Rights reserved
Introductions and Stage Setting




Copyright @ 2009, SolutionGraph. All Rights reserved.
SolutionGraph credentials : Reputation matters

                               The leading support provider for Staffing industry, SolutionGraph has grown with it’s
       Leading                 clients. We focus on broad range of business support functions and related search
                               methodologies for staffing and recruitment industry.


      Focused                  SolutionGraph concentrates on helping companies make lasting staffing improvements
                               to their business support functions


                               Possessing practical experience in global Recruitment and Staffing operations,
        Global                 SolutionGraph’s roster of colleagues appreciate the significance of interconnected teams
                               and well balanced structure.


    Experienced                SolutionGraph is run by the Industry’s experts who provides consultation on acquiring
                               new Direct clients through constant research and adoption new methodologies



Objective, Informed            The outcomes that SolutionGraph recommends are entirely driven by the client
                               situation and meaningful understanding of market realities.



     Passionate                SolutionGraph’s experts share a genuine conviction for the value that we help
                               clients achieve.



Copyright @ 2009, SolutionGraph. All Rights reserved
HRO Market Trends




Copyright @ 2009, SolutionGraph. All Rights reserved.
HRO Market Trends
     Tier 1 service providers beginning to focus on core services only — WFA, payroll and benefits

     Simultaneously, we see a trend toward specialization around certain human
     resources processes
                   Clients seeking specialty solutions within their HRO relationships and on a stand-
              alone basis
                     Service providers seeking out partnerships for delivery
                     New service providers emerging with specialty solutions

     These areas have emerged as specialty “stand-alone” outsourcing opportunities:
              Recruiting & Staffing
              Payroll (domestic and global)
              Talent Development
              Mobility Solutions




Copyright @ 2009, SolutionGraph. All Rights reserved
Utilization of Outsourcing by HR Function Among Large Firms
      Of the Recruiting & Staffing functions outsourced today, two out of three are
      outsourced on a stand-alone basis; one of three comprise a multi-process HRO
      contract that includes RPO.




Copyright @ 2009, SolutionGraph. All Rights reserved
RPO Defined & our Service Offerings




Copyright @ 2009, SolutionGraph. All Rights reserved.
RPO Defined
A specialized provider engaged to acquire quality talent, improve recruitment
processes and manage costs



What it is ….

Recruitment process re-engineering – evaluate current recruitment processes and set forth a
plan to re-engineer the process, driving efficiencies throughout the organization

Full-cycle recruiting from open requisition to onboarding – service provider handles all aspects
of the position, including sourcing, screening, selecting and placing candidates

Third-party service provider management – provider assumes responsibility for selecting,
managing and/or contracting with vendors

Technology and data management – service provider manages and/or supplies applicant
tracking system

Multiple-year contracts, including contractual SLAs



Copyright @ 2009, SolutionGraph. All Rights reserved
Scope of Services

Typical Scope of Services : Recruitment Process Outsourcing
Recruitment strategy and design support
Requisition management
Hiring manager needs-assessment
Service management and governance
Candidate assessment
Offer management
Pre-placement verification
Employer branding
Customer support
Reporting

Technology (training & Support)
Service provider management & Key Accounts management
Diversity and university relations

Copyright @ 2009, SolutionGraph. All Rights reserved
SolutionGraph’s Process & Methodology




Copyright @ 2009, SolutionGraph. All Rights reserved.
Recruitment process at SolutionGraph




Copyright @ 2009, SolutionGraph. All Rights reserved
Why SolutionGraph




Copyright @ 2009, SolutionGraph. All Rights reserved.
RPO Taxonomy
Cost Savings and fee structures

  Potential cost savings
           Reduction and/or consolidation in the utilization of third-party contingency firms
            Faster, more efficient process improves time-to-fill, driving better business productivity
            Leveraging a lower-cost labor model and reducing redundancies across the organization
            Better screening and selection process improves quality fit, reducing turnover



   Fee Structures
            Monthly management fee
            A very minimal commission and incentive on successful placement




Copyright @ 2009, SolutionGraph. All Rights reserved
RPO Taxonomy
Service level agreements

Service level agreements
          Critical service levels (CSL)
          Key performance indicators (KPI)


 Service level metrics include:
          Time-to-fill
          Interview to offer ratio
          Offer acceptance rate
          Retention
          Response times
          Hiring manager satisfaction
          Candidate satisfaction




Copyright @ 2009, SolutionGraph. All Rights reserved
Wrap Up / Questions and Answers




Copyright @ 2009, SolutionGraph. All Rights reserved.
To Learn More
Call SolutionGraph’s expert



                                               Raj Kunduri
                                               + 1 732 664 9719
                                               raj@solutiongraph.com




Copyright @ 2009, SolutionGraph. All Rights reserved
www.solutiongraph.com




Copyright @ 2009, SolutionGraph. All Rights reserved.

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Applying Vision to Drive Recruitment Results

  • 1. Applying Vision to drive results Recruitment process Outsourcing Solutions and Capabilities Rajesh Kunduri, February,2010
  • 2. Session Agenda SolutionGraph Profile HRO Market Trends RPO Defined & services offerings Our process Why SolutionGraph Q&A Contact US Copyright @ 2009, SolutionGraph. All Rights reserved
  • 3. Introductions and Stage Setting Copyright @ 2009, SolutionGraph. All Rights reserved.
  • 4. SolutionGraph credentials : Reputation matters The leading support provider for Staffing industry, SolutionGraph has grown with it’s Leading clients. We focus on broad range of business support functions and related search methodologies for staffing and recruitment industry. Focused SolutionGraph concentrates on helping companies make lasting staffing improvements to their business support functions Possessing practical experience in global Recruitment and Staffing operations, Global SolutionGraph’s roster of colleagues appreciate the significance of interconnected teams and well balanced structure. Experienced SolutionGraph is run by the Industry’s experts who provides consultation on acquiring new Direct clients through constant research and adoption new methodologies Objective, Informed The outcomes that SolutionGraph recommends are entirely driven by the client situation and meaningful understanding of market realities. Passionate SolutionGraph’s experts share a genuine conviction for the value that we help clients achieve. Copyright @ 2009, SolutionGraph. All Rights reserved
  • 5. HRO Market Trends Copyright @ 2009, SolutionGraph. All Rights reserved.
  • 6. HRO Market Trends Tier 1 service providers beginning to focus on core services only — WFA, payroll and benefits Simultaneously, we see a trend toward specialization around certain human resources processes  Clients seeking specialty solutions within their HRO relationships and on a stand- alone basis  Service providers seeking out partnerships for delivery  New service providers emerging with specialty solutions These areas have emerged as specialty “stand-alone” outsourcing opportunities: Recruiting & Staffing Payroll (domestic and global) Talent Development Mobility Solutions Copyright @ 2009, SolutionGraph. All Rights reserved
  • 7. Utilization of Outsourcing by HR Function Among Large Firms Of the Recruiting & Staffing functions outsourced today, two out of three are outsourced on a stand-alone basis; one of three comprise a multi-process HRO contract that includes RPO. Copyright @ 2009, SolutionGraph. All Rights reserved
  • 8. RPO Defined & our Service Offerings Copyright @ 2009, SolutionGraph. All Rights reserved.
  • 9. RPO Defined A specialized provider engaged to acquire quality talent, improve recruitment processes and manage costs What it is …. Recruitment process re-engineering – evaluate current recruitment processes and set forth a plan to re-engineer the process, driving efficiencies throughout the organization Full-cycle recruiting from open requisition to onboarding – service provider handles all aspects of the position, including sourcing, screening, selecting and placing candidates Third-party service provider management – provider assumes responsibility for selecting, managing and/or contracting with vendors Technology and data management – service provider manages and/or supplies applicant tracking system Multiple-year contracts, including contractual SLAs Copyright @ 2009, SolutionGraph. All Rights reserved
  • 10. Scope of Services Typical Scope of Services : Recruitment Process Outsourcing Recruitment strategy and design support Requisition management Hiring manager needs-assessment Service management and governance Candidate assessment Offer management Pre-placement verification Employer branding Customer support Reporting Technology (training & Support) Service provider management & Key Accounts management Diversity and university relations Copyright @ 2009, SolutionGraph. All Rights reserved
  • 11. SolutionGraph’s Process & Methodology Copyright @ 2009, SolutionGraph. All Rights reserved.
  • 12. Recruitment process at SolutionGraph Copyright @ 2009, SolutionGraph. All Rights reserved
  • 13. Why SolutionGraph Copyright @ 2009, SolutionGraph. All Rights reserved.
  • 14. RPO Taxonomy Cost Savings and fee structures Potential cost savings Reduction and/or consolidation in the utilization of third-party contingency firms  Faster, more efficient process improves time-to-fill, driving better business productivity  Leveraging a lower-cost labor model and reducing redundancies across the organization  Better screening and selection process improves quality fit, reducing turnover  Fee Structures  Monthly management fee  A very minimal commission and incentive on successful placement Copyright @ 2009, SolutionGraph. All Rights reserved
  • 15. RPO Taxonomy Service level agreements Service level agreements  Critical service levels (CSL)  Key performance indicators (KPI)  Service level metrics include:  Time-to-fill  Interview to offer ratio  Offer acceptance rate  Retention  Response times  Hiring manager satisfaction  Candidate satisfaction Copyright @ 2009, SolutionGraph. All Rights reserved
  • 16. Wrap Up / Questions and Answers Copyright @ 2009, SolutionGraph. All Rights reserved.
  • 17. To Learn More Call SolutionGraph’s expert Raj Kunduri + 1 732 664 9719 raj@solutiongraph.com Copyright @ 2009, SolutionGraph. All Rights reserved
  • 18. www.solutiongraph.com Copyright @ 2009, SolutionGraph. All Rights reserved.