The rise of the data economy and support for ‘government as platform’ models of digital governance have seen growing appetite among city governments to invest in public-facing dashboards, which use open data channels to promote greater transparency in the monitoring a city’s well-being and functional performance. Well known examples include the London Data Store, the Dublin Dashboard and the NYC Open Data.
As the dashboard model grows traction and is embraced by Australian governments, this paper reflects on the institutional design of city dashboards, as they cut across the worlds of ICT policy and strategic urban planning. Based on recent case study research across Sydney, London and New York, this presentation compares a series of dashboard examples with a view to understanding the relationship between data-driven discovery programs, open data release channels or platforms, and the mechanisms of city performance management and strategic planning. In particular, it addresses the ‘back end’ support programs that support data discovery and harvesting; the challenges of persistent ‘data shadows’; and the forums needed to support alignment between data discovery, citizen engagement and strategic planning.
The analysis highlights the need to address the rise of city dashboards not simply as end products, but as more open-ended processes through which decision-makers, researchers and urbanists and technologists can seek to test the potential for data-driven methodologies to guide responses to contemporary city challenges.
When Two Worlds Collide: Data Strategy and Strategic Planning for 'Smart Governance'
1. When Two Worlds
Collide:
Data Strategy &
Strategic Planning for
‘Smart Governance’
Dr. Sarah Barns,
Urban Studies Foundation
Postdoctoral Fellow
Western Sydney University
Talk today about the evolution of open data and city dashboards and their alignment with the city governance or ‘smart governance’ space
Increasingly we’ve seen the need for ‘smart governance’ become central to the policies for promoting smart city growth,
The likes of Tim Williams have championed this here in Sydney
This is about the focus not only on the technologies, tools and data for services but also to connect these with the decision making processes that underpin the work of government.
How does open data play into this space, and what are the implications for ‘traditional’ ways that city governments might do things?
Start by covering the ground of digital strategy and open data, and the wider take up by governments
We live in this world that is incredibly saturated with intelligent devices and platforms, that are quite fundamental now for many people in navigating and using the city
Think of the city as a kind of software development kit
New ways to design city services and platforms
Commercially - living in the age of the platform – facebook, google, are proprietary services that underpin many usability models for how we engage with data as individuals
‘the platform’ has been described as one of the most disruptive new business models - ‘the business model of the 21st century’ – as other companies emulate this model and as these specific platforms reshape a number of different industries.
Ecosystem of users around a platform
Notion of the Platform Play has now made it into government and public policy
“GET GOVERNMENT OUT OF THE WAY” TO ALLOW OTHERS TO SUPPORT SERVICE DELIVERY
Gov as platform is being pursued at national scales by US and UK government, a very significant new digital era governance framework.
Public or open data, in machine readable formats, is released in order to support the delivery of digital services collaboratively with a range of service providers.
Championed since 2008 by Tapscott and O’Reilly
In this model, government is a convenor and an enabler rather than a first mover of civic action (Oreilly, 2010).
“We make it very easy to use the data in your own product or service” - John Sheridan is Head of Legislation Services at the UK National Archives.
This is a different kind of procurement model being adopted – rather than contract out, just release the data.
This concept, of government as platform, has made its way to city governments and I’m just going to spend a bit of time now looking at a few different open data initiatives at the city scale.
Washington, Chicago, New York, San Francisco – at the forefront of initiatives by city governments to release public open data sites releasing city adminstration data in raw, machine readable formats.
This is the New York open data site – 1200 data sets released on a whole range of different topics.
Here we have a list of data sets on the NYC site.
As of this year we have a City of Melbourne Open Data site. We have a City of Gold Coast open data site, one of the most active. Sydney does not currently have an open data site, though NSW gov does.
There’s essentially 3 outcome areas:
Openness and transparency has guided the rhetoric for initial stages
But the clearest motivation is in the contribution to the ‘information marketplace’ – releasing opportunities to build new platforms and services using public sector information (PSI).
“City data is released in order to open up new value chains that spawn innovative applications and information products that make possible sustainable modes of city living and working. “
Evolution of open data platforms and ‘dashboards’ has promoted a range of outcomes
Read them
Give some examples of these in action
Particularly in the US – civic tech movement has grown – built around the potential for technology to connect people, improve cities, make government more effective.
Urban challenges and problems include – transportation, food distribution, under utilised spaces and disadvantaged communities - as opportunity areas for development of digital products and services.
Ultimately, this civic tech movement uses access to urban data as a source new services.
New commercial ‘software as a service models’
As the Dashboard model has matured
London data store is interesting because it combines the platform of the data dictionary but it is actually supported to improve city-wide governance, under the remit of the Greater London Authority. So we have quick snapshots of performance.
Metro scale governance + city indicators + data driven approach + open APIs
Datastore is supported by Data Partnerships, that recognise that urban issues cut across adminstrative boundaries, so you need better co-ordination across government departments to add high value data to the system
Comparative performance of cities
Integrated approach requires a combination of data-driven services and transparancy in performance management
But also need a strong ecosystem of collaboration in order to make sure the data that is being released does effectively support city planning goals. London Data Store
London Data Store represents the evolution of the dashboard model whereby the focus is also on the performance and management of the city from a greater metro point of view
Integrated approach requires a combination of data-driven services and transparancy in performance management
But also need a strong ecosystem of collaboration in order to make sure the data that is being released does effectively support city planning goals.
This means we need to think of open data strategies supporting Dashboards as as much about the collaboration and partnerships to promote access to high value data, as about the ‘low hanging fruit’ that may or may not be useful to the way we understand the city
What does this mean, for example in Sydney?
-effectiveness of strategic plans – how well planning is undertaken against a range of measures – will be measured and ranked comparatively by more and more data
-increasing expectation is for city governments to report transparently on their performance
Is the data available to support the integrated city wide planning goals of strategic planning?
When the two worlds collide – what data can be made available from strategic planning frameworks to the city dashboards to inform city monitoring?
I would argue this is the coming challenge, to ensure the two worlds do collide, to ensure open data does contribute to monitoring of the implementation of strategic plans
What does this mean, for example in Sydney?
-effectiveness of strategic plans – how well planning is undertaken against a range of measures – will be measured and ranked comparatively by more and more data
-increasing expectation is for city governments to report transparently on their performance
Is the data available to support the integrated city wide planning goals of strategic planning?
When the two worlds collide – what data can be made available from strategic planning frameworks to the city dashboards to inform city monitoring?
I would argue this is the coming challenge, to ensure the two worlds do collide, to ensure open data does contribute to monitoring of the implementation of strategic plans
What does this mean, for example in Sydney?
-effectiveness of strategic plans – how well planning is undertaken against a range of measures – will be measured and ranked comparatively by more and more data
-increasing expectation is for city governments to report transparently on their performance
Is the data available to support the integrated city wide planning goals of strategic planning?
When the two worlds collide – what data can be made available from strategic planning frameworks to the city dashboards to inform city monitoring?
I would argue this is the coming challenge, to ensure the two worlds do collide, to ensure open data does contribute to monitoring of the implementation of strategic plans