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Turn Your NonProfit Website into a
        Fundraising Machine!




      Evaluate and Update Your Website to Increase Online Donations Today!



                          Sarah M Worthy | sworthy@tendenci.com | @sarahmworthy | @tendenci

Friday, February 15, 13
Your website should
      remove any barriers to
                               Why You’re Here Today...
       donating for visitors                  Because you want to learn how to use your website




     "For me, it's not the technology, it's
      the people and their behaviour.
  Technology is not necessarily going
   to help to fundraise. It's going to
 remove the barriers to fundraising."
                ~ Laila Takeh, head of digital engagement at Unicef


                          Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci

Friday, February 15, 13
Hello, my name is
          Sarah and I’m a
                               Brands Sarah helps Support
       volunteer and a Geek!               I learn more when I’m giving back - Cheesy but True!

                                                                   http://tendenci.com




   http://spaceuphouston.org




                                http://startupdigest.com/Houston




                 Content                    Community                     Challenges
     http://spacepts.com
                                                                          http://startupweekend.org


  @sarahmworthy | @tendenci | @spaceuphou | @spacepts | @schipul | @NET2Houston

Friday, February 15, 13
Oh yea - You’re
        Ready to Boost Your
                               Here’s What We’ll Discuss Today
        Online Fundraising!                   Because you’ve got a website to manage...




   1) How to Evaluate Your Current Website
   2) Actionable Ways (that are free/low-tech) to Improve
   your Website’s Fundraising Efforts
   3) CMS Platforms and Website Management tools for NPO’s
   4) Getting Outside Help - Questions to ask
   5) Q&A and Evaluation of Your NPO website




                          Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci

Friday, February 15, 13
Only 20% of visitors will
      scroll and read “below
                                         3 Questions - 7 Seconds
              the fold”             Because first impressions are important on the web, too!




        Evaluate Your Website with Three Questions


 1. What can I do here?
 2. Why should I do it?
 3. How do I get started?




                          Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci

Friday, February 15, 13
ESCHouston.org
            Homepage -
                                  7 Seconds Starting Now!
          “Above the Fold”   What can you do? Why should you do it? How do you get started?




Friday, February 15, 13
These quick tips will
           boost your
        engagement and
                                         DIY Quick Website Fixes
        donations online!       Because you need free and easy things you can do yourself...




           Craft Stories that Build Credibility

           Match Your Website to Your Brand

           Guide Your Visitors Online

           Freshen Up Donations

           Share Things that Matter



                          Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci

Friday, February 15, 13
Design is Important,
        For NPO’s though -     Focus on Your Stories...
        Your Org’s Motives
           Matter Most!             ...Because Donors Want to Know What You’ll Do with Their Gift




                          Free Report from http://credibility.stanford.edu/


                          Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci

Friday, February 15, 13
Share the Stories that
      Show How You Make a
                                Content that Builds Credibility
            Difference!            ...Because Credibility matters more than Pretty with Donors




                                                                      Who’s Spending
     Who Benefits from                                                Their Donation?
      Their Donation?

                                         How You’ll Use
                                         Their Donation
Friday, February 15, 13
Use Videos, Images,
       Presentations, Photos,    Content Isn’t Just Walls of Text
       and other visual aides
           tell your story       Because an infographic says you know what you’re talking about...




                          Open Source CMS     @tendenci | www.tendenci.com | blog.tendenci.com
                           for Non-Profits

Friday, February 15, 13
Go through your
        website pages and         Keep Your Design Consistent
      social profiles - do they
      look and “feel” similar?     ...Because people don’t like to feel confused and they’ll click away



                                                                       A donor clicks to
                                                                          give here




       And ends up
        (w)here?


Friday, February 15, 13
http://
     missionaustralia.com.au Remember Your Brand is Social
      maintains their Brand
         across the web!     Unify your social media Brand pages with your website through Design




Friday, February 15, 13
Use Google’s Keyword
      Suggest Tool to learn       Design SEO into Your Website
       the terms prospects
       use when searching.       Search engines send potential donors to sites they deem credible, too!



     More than 70% of this NonProfit’s
     website traffic came from
     people Searching Online for
     something to do that weekend.




  Use your site’s
  analytics to identify
  the content that’s
  drawing new visitors in
  best!


                          Open Source CMS      @tendenci | www.tendenci.com | blog.tendenci.com
                           for Non-Profits

Friday, February 15, 13
The optimal number of
      links in your primary    5 Minute Navigation Tune-Up
        menu is between
             5 and 7                Because Visitors Need You to Tell Them Where to Click...




                          Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci

Friday, February 15, 13
6 Pages of forms just   Value Your Donors’ Time
             to join?!
                               ...Because you don’t want to add any barriers to getting a donation




Friday, February 15, 13
Your Goal is for your
      forms take less than 2-  Streamline Your Online Forms
          clicks to submit.   Because you want visitors to fill out your surveys, polls, and contact forms...




 Only ask for the information you
 NEED... a newsletter subscribe
 form will require less
 information than an online
 donation form.




Friday, February 15, 13
Social Media can be
         effective if you set   Social Media Goals are Key
         measurable goals.           Because you can’t afford to waste all your time on Facebook




                          Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci

Friday, February 15, 13
Remember to use the
        social share buttons    1 Minute to a More Social Site
           yourself, too!      Because you need to make it easy for visitors to share your site’s content...




                          Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci

Friday, February 15, 13
Start with your current
         donor contact list     Increase Donor Engagement
          because they’re
           already fans!        Now that you’ve built your website, here’s tips to get them to Give




     1. Engage Your Current Donors
     2. Test, Measure, Retest your Donation process
     3. Create a Sense of Community




Friday, February 15, 13
Raise your hand if
         you’ve made a         Have You Donated Online?
      donation on your own
        website recently?       Test your website’s donation process before your donors do...




             Make a Donation On Your
                     Website




                          Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci

Friday, February 15, 13
I prefer Open Source
         platforms because    Recommendations for CMS
          they come with a
       Community to help!     Because you need a website that you can manage...




   Open Source CMS                            30 Second Evaluation

                                     over 61 million sites are built on WordPress,
                                     primarily a publishing platform

                                     If you’re technical, Drupal can do just about
                                     anything, challenging for non-technical people
                                     to customize and manage
                                     Specifically built for nonprofits, out of the box
                                     functionality, “new kid” on the open source
                                     block.
                                     Great for largely content-focused websites,
                                     limited customizations and extended
                                     functionality.

Friday, February 15, 13
During a free trial for a
        new tool, stick to only
                                   Tools to Manage Your Website
         using that one app. Because you need an editorial calendar, a CMS, graphics editor and more...


                                                              Graphics/Images




                                  Email Marketing




           Editorial Calendars                       Automation and Analytics

                            Open Source CMS    @tendenci | www.tendenci.com | blog.tendenci.com
                             for Non-Profits

s Friday, February 15, 13
Add share buttons to
         your ‘Thank You         Tools to Manage Social Sharing
       pages’, photos, and
             events.                  Because you’re trying to post on twitter, LinkedIn, Facebook, etc...




                          Open Source CMS     @tendenci | www.tendenci.com | blog.tendenci.com
                           for Non-Profits

Friday, February 15, 13
Google for NonProfits
        offers Free Premium
                                         Google for NonProfits
       Youtube Brand Pages!           Apply to get tons of premium Google products for Free!




                      http://www.google.com/nonprofits/

                          Open Source CMS     @tendenci | www.tendenci.com | blog.tendenci.com
                           for Non-Profits

Friday, February 15, 13
Just like Cinderella’s
        Slipper, you need a     I’m Biased - Get 3rd Party Facts
      CMS that fits perfectly
        for your nonprofit!     Because I use Tendenci everyday and love it!




                                                                   www.techsoup.org

       www.nten.org


                                   www.aspirationtech.org




   www.idealware.org                               www.netsquared.org
                                               www.meetup.com/NET2Houston
Friday, February 15, 13                                          www.techsoup.org
                                                                  www.techsoup.org
Good Looks aren’t the
       Qualifications to look    Bringing in Outside Help
      for in a website agency.    Because 80% of NonProfits Outsource website management




                          Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci

Friday, February 15, 13
Questions?




                          Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci

Friday, February 15, 13
Want More? Of Course You Do!
       Register for these
       Upcoming Seminars:
              May 09, 2013 - Thursday - Register On the ESCHouston.org Website

        Getting a Handle on Your Nonprofit's Content Marketing Strategy!

            August 13, 2013 - Tuesday - Register On the ESCHouston.org Website

 Factors Every Nonprofit Website Needs for Effective Online Fundraising

        November 19, 2013 - Tuesday - Register On the ESCHouston.org Website

       Getting a Handle on Your Nonprofit's Content Marketing Strategy!


                          Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci

Friday, February 15, 13
Thank You for Attending!




                          Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci

Friday, February 15, 13

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Make Your NonProfit Website a Fundraising Machine by Sarah M Worthy

  • 1. Turn Your NonProfit Website into a Fundraising Machine! Evaluate and Update Your Website to Increase Online Donations Today! Sarah M Worthy | sworthy@tendenci.com | @sarahmworthy | @tendenci Friday, February 15, 13
  • 2. Your website should remove any barriers to Why You’re Here Today... donating for visitors Because you want to learn how to use your website "For me, it's not the technology, it's the people and their behaviour. Technology is not necessarily going to help to fundraise. It's going to remove the barriers to fundraising." ~ Laila Takeh, head of digital engagement at Unicef Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci Friday, February 15, 13
  • 3. Hello, my name is Sarah and I’m a Brands Sarah helps Support volunteer and a Geek! I learn more when I’m giving back - Cheesy but True! http://tendenci.com http://spaceuphouston.org http://startupdigest.com/Houston Content Community Challenges http://spacepts.com http://startupweekend.org @sarahmworthy | @tendenci | @spaceuphou | @spacepts | @schipul | @NET2Houston Friday, February 15, 13
  • 4. Oh yea - You’re Ready to Boost Your Here’s What We’ll Discuss Today Online Fundraising! Because you’ve got a website to manage... 1) How to Evaluate Your Current Website 2) Actionable Ways (that are free/low-tech) to Improve your Website’s Fundraising Efforts 3) CMS Platforms and Website Management tools for NPO’s 4) Getting Outside Help - Questions to ask 5) Q&A and Evaluation of Your NPO website Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci Friday, February 15, 13
  • 5. Only 20% of visitors will scroll and read “below 3 Questions - 7 Seconds the fold” Because first impressions are important on the web, too! Evaluate Your Website with Three Questions 1. What can I do here? 2. Why should I do it? 3. How do I get started? Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci Friday, February 15, 13
  • 6. ESCHouston.org Homepage - 7 Seconds Starting Now! “Above the Fold” What can you do? Why should you do it? How do you get started? Friday, February 15, 13
  • 7. These quick tips will boost your engagement and DIY Quick Website Fixes donations online! Because you need free and easy things you can do yourself... Craft Stories that Build Credibility Match Your Website to Your Brand Guide Your Visitors Online Freshen Up Donations Share Things that Matter Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci Friday, February 15, 13
  • 8. Design is Important, For NPO’s though - Focus on Your Stories... Your Org’s Motives Matter Most! ...Because Donors Want to Know What You’ll Do with Their Gift Free Report from http://credibility.stanford.edu/ Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci Friday, February 15, 13
  • 9. Share the Stories that Show How You Make a Content that Builds Credibility Difference! ...Because Credibility matters more than Pretty with Donors Who’s Spending Who Benefits from Their Donation? Their Donation? How You’ll Use Their Donation Friday, February 15, 13
  • 10. Use Videos, Images, Presentations, Photos, Content Isn’t Just Walls of Text and other visual aides tell your story Because an infographic says you know what you’re talking about... Open Source CMS @tendenci | www.tendenci.com | blog.tendenci.com for Non-Profits Friday, February 15, 13
  • 11. Go through your website pages and Keep Your Design Consistent social profiles - do they look and “feel” similar? ...Because people don’t like to feel confused and they’ll click away A donor clicks to give here And ends up (w)here? Friday, February 15, 13
  • 12. http:// missionaustralia.com.au Remember Your Brand is Social maintains their Brand across the web! Unify your social media Brand pages with your website through Design Friday, February 15, 13
  • 13. Use Google’s Keyword Suggest Tool to learn Design SEO into Your Website the terms prospects use when searching. Search engines send potential donors to sites they deem credible, too! More than 70% of this NonProfit’s website traffic came from people Searching Online for something to do that weekend. Use your site’s analytics to identify the content that’s drawing new visitors in best! Open Source CMS @tendenci | www.tendenci.com | blog.tendenci.com for Non-Profits Friday, February 15, 13
  • 14. The optimal number of links in your primary 5 Minute Navigation Tune-Up menu is between 5 and 7 Because Visitors Need You to Tell Them Where to Click... Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci Friday, February 15, 13
  • 15. 6 Pages of forms just Value Your Donors’ Time to join?! ...Because you don’t want to add any barriers to getting a donation Friday, February 15, 13
  • 16. Your Goal is for your forms take less than 2- Streamline Your Online Forms clicks to submit. Because you want visitors to fill out your surveys, polls, and contact forms... Only ask for the information you NEED... a newsletter subscribe form will require less information than an online donation form. Friday, February 15, 13
  • 17. Social Media can be effective if you set Social Media Goals are Key measurable goals. Because you can’t afford to waste all your time on Facebook Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci Friday, February 15, 13
  • 18. Remember to use the social share buttons 1 Minute to a More Social Site yourself, too! Because you need to make it easy for visitors to share your site’s content... Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci Friday, February 15, 13
  • 19. Start with your current donor contact list Increase Donor Engagement because they’re already fans! Now that you’ve built your website, here’s tips to get them to Give 1. Engage Your Current Donors 2. Test, Measure, Retest your Donation process 3. Create a Sense of Community Friday, February 15, 13
  • 20. Raise your hand if you’ve made a Have You Donated Online? donation on your own website recently? Test your website’s donation process before your donors do... Make a Donation On Your Website Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci Friday, February 15, 13
  • 21. I prefer Open Source platforms because Recommendations for CMS they come with a Community to help! Because you need a website that you can manage... Open Source CMS 30 Second Evaluation over 61 million sites are built on WordPress, primarily a publishing platform If you’re technical, Drupal can do just about anything, challenging for non-technical people to customize and manage Specifically built for nonprofits, out of the box functionality, “new kid” on the open source block. Great for largely content-focused websites, limited customizations and extended functionality. Friday, February 15, 13
  • 22. During a free trial for a new tool, stick to only Tools to Manage Your Website using that one app. Because you need an editorial calendar, a CMS, graphics editor and more... Graphics/Images Email Marketing Editorial Calendars Automation and Analytics Open Source CMS @tendenci | www.tendenci.com | blog.tendenci.com for Non-Profits s Friday, February 15, 13
  • 23. Add share buttons to your ‘Thank You Tools to Manage Social Sharing pages’, photos, and events. Because you’re trying to post on twitter, LinkedIn, Facebook, etc... Open Source CMS @tendenci | www.tendenci.com | blog.tendenci.com for Non-Profits Friday, February 15, 13
  • 24. Google for NonProfits offers Free Premium Google for NonProfits Youtube Brand Pages! Apply to get tons of premium Google products for Free! http://www.google.com/nonprofits/ Open Source CMS @tendenci | www.tendenci.com | blog.tendenci.com for Non-Profits Friday, February 15, 13
  • 25. Just like Cinderella’s Slipper, you need a I’m Biased - Get 3rd Party Facts CMS that fits perfectly for your nonprofit! Because I use Tendenci everyday and love it! www.techsoup.org www.nten.org www.aspirationtech.org www.idealware.org www.netsquared.org www.meetup.com/NET2Houston Friday, February 15, 13 www.techsoup.org www.techsoup.org
  • 26. Good Looks aren’t the Qualifications to look Bringing in Outside Help for in a website agency. Because 80% of NonProfits Outsource website management Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci Friday, February 15, 13
  • 27. Questions? Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci Friday, February 15, 13
  • 28. Want More? Of Course You Do! Register for these Upcoming Seminars: May 09, 2013 - Thursday - Register On the ESCHouston.org Website Getting a Handle on Your Nonprofit's Content Marketing Strategy! August 13, 2013 - Tuesday - Register On the ESCHouston.org Website Factors Every Nonprofit Website Needs for Effective Online Fundraising November 19, 2013 - Tuesday - Register On the ESCHouston.org Website Getting a Handle on Your Nonprofit's Content Marketing Strategy! Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci Friday, February 15, 13
  • 29. Thank You for Attending! Sarah M Worthy | sworthy@tendenci.com |@sarahmworthy | @tendenci Friday, February 15, 13