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Six Sigma In Customer Satisfaction V.Saravanan  MBA I Year Anna University - Coimbatore
“ IF PRACTISE MAKES PERFECT THEN PRACTICING SIX SIGMA LEADS TO VIRTUAL PERFECTION” - Anonymous Six Sigma In Customer Satisfaction
  SIX SIGMA  ,[object Object],[object Object],[object Object],[object Object]
Different Terminology Different Ideology-Gap ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SIX SIGMA – TOOL TO PACIFY ETHNOGRAPHY ,[object Object],[object Object],[object Object],[object Object]
Six Sigma - To glorify psychological experience ,[object Object],[object Object],[object Object],[object Object]
Expectation From Six Sigma In Library Management ,[object Object],[object Object],Six Sigma - LIS One Stop Information  Centre. Incorporation of E-Libraries Quality Maximization Rather  Quantity .Based on student Requirements (Ethnography) Updating Students available  Books.Technology Implementation  like Mails & sms alerts on  new arrivals of journals & Magazines(Fullfillment) Since Every books are for use
By Doing So…… ,[object Object],[object Object],[object Object],[object Object],[object Object]
Case Analysis -Service Sector ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Forbes conferred - six sigma quality On Dabbawala ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Case Analysis- Manufacturing Sector ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ford-Self  Actualization ,[object Object],[object Object],[object Object],[object Object],[object Object]
To Bridge Gap - Ethnography and self actualization   ,[object Object],[object Object],[object Object],[object Object],[object Object]
 

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Six sigma in customer satisfaction

  • 1. Six Sigma In Customer Satisfaction V.Saravanan MBA I Year Anna University - Coimbatore
  • 2. “ IF PRACTISE MAKES PERFECT THEN PRACTICING SIX SIGMA LEADS TO VIRTUAL PERFECTION” - Anonymous Six Sigma In Customer Satisfaction
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