One Day of Quality QA MeetUp Speaker Sargis Sargsyan

1. One Day of Quality
Speaker Sargis Sargsyan

2. Main Topics
4Regression Test
Cycle 5Defect
Management 6Customer Reported
Defect
7Internally
Reported Defects 8Defects Reported
During Itera>on 9Q & A
1Quality Assurance
Life Cycle 2Story Readiness
3Sprint
2

3. Where is the QA?
Quality Assurance is a part of the Technical Group
Product Group
Product
Management
User
Experience
Development
Quality
Assurance
Product Group
Product Management
Technical Groups

4. 4Quality Assurance Life Cycle
Quality Assurance ac>vi>es in the SDLC
Sprint Regression Test CycleReadiness

5. READINESS
Product Management User Experience Development Quality Assurance
5
Readiness
Requirements / UX Assets Ambiguity Review
Test Map / Auto Tech
Approach
Tech Approach
Test Map
Review / Approval

6. Sprint
Product Management Development
Quality Assurance
Automation
Quality Assurance
Manual
6
Sprint
Functional Testing
Manual Test Execution
Requirements
Validated
Implementation
Test Map
Automated Test Suite
Test Map Review
Manual Test
Complete / Passed
Automation
Complete / Passed
Code Complete

7. Regression Test Cycle
Quality Assurance
Automation
Quality Assurance
Manual
7
Regression Test Cycle
Test Map [Refactor]
Review
Archived Test Suite
Release Test Suite
Test Suite
Automated Test Suite
Include in CI
Regression
Dashboard
Regression Test
Results
Manual Test
Execution
Time Box

8. 8
Test Suite
Refactoring
Root Cause
Analysis
Story
Implementation
Test Suite

9. 9
Test Case Review By Automa>on QA
One Time Verifica>on
To Automated
Manual

10. 10
Test Pyramid
Tradi>onal Agile Test Pyramid
UI Tests
Integra>on Tests
JUnit Test

11. 11
Defect Management
Customer Reported
Reported During Sprint
Customer reported defects is a
cri>cal need to ensure granular
visibility and traceability, in case
of internally reported defects
these controls are more relaxed.
Customer Reported Defect
The workflow of internally
reported defects has many
differences from that of customer
reported defects, whereas the
former is significantly simplified.
Internally Reported Defect
Teams are generally encouraged
to adopt any workflow that would
beer fit the team's goals and
work paerns.
Reported During Sprint
Internally Reported

12. 12
Defects Reported During Sprint
Sprint
8
⚒
In Development
Awai>ng QA Verifica>on
Closed
w

13. 13
Internally Reported Defects
Complete / Deployed
Awai>ng QA Verifica>on
Defects are logged in
Technical Backlog project
Star>ng status for these
Defects is In Development
w
z
8

14. Customer Reported Defects
14
Customer Reported Defects
Submitted to
Development
In Development Awaiting MergeAwaiting
Development
Awaiting
Deployment
Awaiting QA
Verification
Deployed!
Feature Team
Incomplete information
to reproduce
Manual QA
Reproduce the
issue, provide
Issue fails customer
verification
Duplicate
Support
Won’t Fix
Product Mgmt
Awaiting
Feedback
Support / PM
Customer Support
Technical Group
Production Release

15. 15
What we get from this Process
Number of Customer
issues was decreased from
2012-­‐2014 35%
Number of CriGcal
issues was decreased 700%
Story Readiness Gme
was decreased 46%
Regression cycle reduced
from 2 weeks to 4 days 60%
Test suite is automated
94%
CI running Gme
reduced by 17%

16. Thank you for your aen>on!
Sargis Sargsyan | Automa>on QA Engineer | sargis.sargsyan@workfront.com | @mrsargsyan !